MIE Trak Pro

4.6 (158)
ERP software for manufacturing businesses

Overall rating

4.6 /5
(158)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.7/5

98%
recommended this app
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158 Reviews

Susan
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I Love MIE-Track

Reviewed on 20/3/2023

MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to...

MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to choose which modules and capabilities that are important to your organization. We currently have not integrated the accounting module because our CPA has a proprietary application. The more time I spend with MIE and the great people on the support line, I find that you are never finished with the implementation. I now know all the talented people at MIE including [sensitive content hidden] and others. They always assign my tickets to the most informative person for the subject, and the response time is very fast.

Pros

The features in MIE that I love the best are the work orders with bar codes. This allows the plant workers to easily log in /out of the various sequences. Prior to MIE we had painful hand written time sheets. Other great features is the shipping/invoicing that can generate 100s of shipping labels in minutes. The inventory module is simple and updates inventory in real time. I really love the daily back-ups so I feel our data is always secure and protected.

Cons

I struggled with the quoting module at first to allow the material cost to be nested across parts for real costing, however MIE is not a post processor and we use SigmaNest for nesting.

Response from MIE Solutions

Susan, our partnership with you and your entire team over the past four years has been a pleasure. Thank you for taking the time to share your experiences. We hope to continue to earn your trust and respect as your partner for many years to come.

We will be sharing your amazing feedback with our entire company this week. –Scott Pierson, COO

Sonja
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Software Review By Davidson Enterprises, Inc.

Reviewed on 23/8/2023

Overall Mie Trak Pro has helped our manufacturing business become more transparent with day to day...

Overall Mie Trak Pro has helped our manufacturing business become more transparent with day to day transactions. This in turn allows us to spend more time concentrating on increasing business instead of trying to constantly keep it organized and guessing where we are with production and materials. The software has helped us tremendously.

Pros

I like. and depend on the visibility of each transaction that takes place. I can see which user made which transaction and when that user made the transaction

Cons

I don't like that I have reconciliation issues at times. Sometimes my entries "disappear" and I have to call tech support to retrieve them for me. On a good note though, the tech support is great and is always able to fix the issue

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Decent software, needs some trimming.

Reviewed on 5/6/2018

Making POs and creating WOs.

Making POs and creating WOs.

Pros

It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

Cons

Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

Response from MIE Solutions

Hello,

We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at [email protected] so we could get that set up for you. Thank you for being our customer!

Diane
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 11/8/2023

My experience has been very positive thus far. I've used many accounting software packages over...

My experience has been very positive thus far. I've used many accounting software packages over the years and I like the flexibility of this one.

Pros

I like being able to look anything up in a multitude of ways and the ability to sort databases by most fields. The customizable reports is a very nice feature although not always the easiest to create but Customer Support was very helpful.

Cons

After reconciling bank accounts, it would be nice to print just one (1) report showing that the account is reconciled and detailing all of the cleared transactions (outstanding transactions would be nice to see as well on that report). I currently have to print (5) separate report to get this information.

William David
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From start to finish

Reviewed on 11/8/2023

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has...

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has always been there for support, weather it be questions on the phone or logging into your system remotely and helping with training or problems.

Pros

We have used there product since 1997.It takes the product from quoting to order entry , work order,scheduling, purchasing material, outside process,inspection, shipping and invoicing.Job history and time tracking

Cons

There is not really anything that sticks out.

Jason
Overall rating
  • Industry: Semiconductors
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MIE Makes it happen in Ultra High Purity Manufacturing

Reviewed on 4/9/2023

MIE has helped our organization grow and continue to be the world leader in our market. The ability...

MIE has helped our organization grow and continue to be the world leader in our market. The ability to have so many features in one system has been a great way for us to develop, improve and mature our processes.

Pros

MIE offers all modules required to build a strong and successful manufacturing organization. Remembering to keep strong on the basics it allows for a lot of flexibility and functionality.

Cons

The quality module is limited, but still effective. The accounting module requires some careful analysis.

Dwayne
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very satisfied customer

Reviewed on 14/8/2023

We are now able to keep better track of labor cost, inventory, time keeping, and overall profitabili...

We are now able to keep better track of labor cost, inventory, time keeping, and overall profitability of the business.

Pros

The ability to track every aspect of the business and the ability to easily customize reports to our specific needs. This is a very powerful system, but you can use as much or as little of as you need.

Cons

The integration with our existing business process was somewhat of a challenge.

Rich
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MIE User 23 of 23 years

Reviewed on 14/8/2023

Been very good. Mie is always available for tech support and go above and beyond for any requests...

Been very good. Mie is always available for tech support and go above and beyond for any requests we have had over the years.

Pros

MIE is a full featured easy to use software package. From quoting to invoicing we utilize this software to run our entire business.

Cons

SQL Database based. SQL can be slow at times for queries on large databases.

Werner
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Contour's Review

Reviewed on 10/8/2023

Overall, very satisfied with MIE Track Pro.

Overall, very satisfied with MIE Track Pro.

Pros

I like the structure and ease of use. Everything is very seemless and works well from one module to the next.

Cons

Arranging some of the sequences. Both on the quote and in the router.

Richard
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy Customer

Reviewed on 10/8/2023

Excellent, highly recommend

Excellent, highly recommend

Pros

The integration of every aspect of our business

Cons

Customer service, creating a ticket, It is nice to be able to talk to a human form the onset if we h ave a problem instead of an automated ticket

Dan
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Making us efficient and aware

Reviewed on 12/9/2019

Pros

MIE Trak Pro follows a logical workflow from Quotation to Delivery following the lifecycle of production including BOM, Works Instructions, Stock Management, Outside Processes and much more. It incorporates a wide range of reports and the knowledgeable support team can produce custom reports to meet bespoke requirements. Data can be exported for further analysis in Excel.

Cons

I can't think of anything negative to say about the software.

Response from MIE Solutions

Hi Dan,

Thank you so much for sharing your positive experience using MIE Trak Pro & for leaving us / our team a 10/10 recommendation rating.

We always endeavor to aim high with our level of support and standard of software, and we're glad you think we have achieved this throughout our team & online help portals in your years of use with our software. We look forward to continuing this for both yourself & JDR Products Ltd!

Best Regards,
Jasmine Sanderson
Customer Relationship Manager
MIE Solutions UK Ltd

Simon
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MIETrak Pro - Kiyokuni Europe Limited

Reviewed on 16/11/2016

The main reason for our choice was, as an accredited TS16949 Tier 2 Automotive supplier, we had to...

The main reason for our choice was, as an accredited TS16949 Tier 2 Automotive supplier, we had to make sure that any new system provided the traceability and control that this standard requires and MIETrak Pro offers both. MIETrak Pro has given us the ability to take several standalone systems and incorporate them into one making it much easier to share information between employees at all levels. This has enabled us to move to totally live production bookings on the Shop Floor (via Kiosk) and live stock movements (via Barcode Scanner Server). This has improved stock accuracy as problems can be resolved at source and this leads to enhance MRP’s effectiveness. MRP is the main driver for our business and MIE Solutions were open to develop their MRP system to one that I firmly believe is now World Class, not only proposing POs / WOs to meet demand but also suggesting move proposals for existing orders as customer demand changes, either short term or long term.The system is very cost effective, especially when compared to other like for like systems on the market today, but this in no way compromises what MIETrak Pro delivers. The reporting systems are excellent via Quick View Reports and if we’ve been unsure how to create a report MIE Solutions have been more than happy to assist us. Support / training is of a very high standard, quick response, excellent problem solving and very professional. MIETrak Pro has evolved in the time that we’ve been using the system with enhancements, some that we use, some that we don’t, but it’s predominantly our choice and timescale which is very comforting. Whilst Kiyokuni Europe Limited are not a sheet metal manufacturer, MIETrak Pro has seamlessly replaced our old ERP system within our manufacturing environment where we use multi level BOMs and Cellular production units.

Pros

Easy to use and setup. Excellent report functionality with abiltiy to create your own SQL coded reports. Allows and pushes for all business areas to operate within one system

Cons

None that I can honestly think of

Carl
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It improves your business from day!

Reviewed on 25/10/2018

From the built in CRM through to the invoice module everything is in one place and easy to find. If...

From the built in CRM through to the invoice module everything is in one place and easy to find. If you're looking to obtain any quality procedures this is essential.

Pros

I looked at a fair few ERP's before settling on MIE Trak, and what impressed me the most was just how little tweaking it required to be suitable for my business. Some rivals will charge you the purchase cost many times over just to get it fit for purpose!

Cons

Like all ERP's it's only as good at what you put in!

Response from MIE Solutions

Carl-

Thank you for taking the time to let us know how MIE Trak Pro has helped your business!

We are happy to hear that our software provides the flexibility and functionality you need to fit your business!

We appreciate your decision to make us your business partners and look forward to supporting your every need for many years to come!

-The MIE Solutions Team

Tom
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We went from nightmare to nightmare until we went with MIE Trak PRO!

Reviewed on 11/2/2018

If you are looking for a software that hits your bottom line directly and in a positive manner, for...

If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.

Pros

Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!

Andy
Overall rating
  • Industry: Mining & Metals
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We have been using MIE Trak for well over a decade

Reviewed on 1/7/2016

Pros

One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.

Cons

The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.

Terry
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

General review

Reviewed on 28/8/2019

Very good, it has integrated all our work sections into one software package and allows for real...

Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.

Pros

Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.

Cons

Lack of manual describing all functionality aspects. If you need to find what certain parts do there is a lot of missing documentation and you have to call for support.

Mark
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mie Trak

Reviewed on 28/8/2019

Its been a very positive experience, the support we get is excellent, we have streamlined and...

Its been a very positive experience, the support we get is excellent, we have streamlined and improved our systems and been able to reduce staffing levels as well as improve times and reduce errors, a real win win for the business.

Pros

Price, local support, good training, expandable, easy to amend errors, easy to automate routine work, able to easily search for invoicing and customer data,

Cons

Coming from an outdated system there are no real issues to contend with

Daniel
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 14/10/2021

Mie trak support team has always been very helpful and good at what they do! as well as their sales...

Mie trak support team has always been very helpful and good at what they do! as well as their sales team.

Pros

We use this daily for shop scheduling, Inventory management of over 8,000 items. And for shipping/ Invoicing of our products.

Cons

Overall pretty satisfied with this product.

Response from MIE Solutions

Daniel, thank you for your kind words regarding both MIE Trak Pro and our support and sales teams. We hope that you have continued receiving great support over the past 2 years, since writing this review. If there is anything that I, or our team, can help with, please contact me any time. –Scott Pierson, COO

Steve
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE ERP software

Reviewed on 9/11/2018

I have used MIE for many years and have recommended the software to other companies.

I have used MIE for many years and have recommended the software to other companies.

Pros

The total control over our business. It answers all the questions needed to be in control.

Cons

Not checking for any issues when updating the software.

Response from MIE Solutions

Steve-

Thank you so much for your feedback and for recommending MIE Trak Pro to others. We truly appreciate your loyalty and support!
We are continually striving to fix any issues discovered in the software before releasing updates.

Thank you for taking the time to let us know how we're doing; we look forward to continuing our partnership with you!

-The MIE Solutions Team

Joel
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak user for 20 years

Reviewed on 12/8/2023

Pros

All features are important to the overall quality of the parts we fabricate and operation of the company. This software has help us maintain our ISO certification.

Cons

I have zero complaints with MIE Trak Pro

George
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

review

Reviewed on 14/8/2023

good good tool for creating work orders and track jobs in the shop.

good good tool for creating work orders and track jobs in the shop.

Pros

easy to use for my application routing our daily work

Cons

estimating which I have not get a handle on yet.

Ben
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support and Great Software

Reviewed on 21/2/2017

I implemented this software for the company that I work for and I couldn't have asked for a better...

I implemented this software for the company that I work for and I couldn't have asked for a better support team. Every question get answered quickly and politely. They are open to any and all suggestions and willing to change what they can to make it more user-friendly for everyone that uses it.

Pros

The best part about having this product is the support that comes with it. We get our questions answered quickly.

Cons

There are still a few bugs within the system which should get ironed out.

Rob
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AWESOME system!

Reviewed on 15/11/2017

Pros

MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer’s needs are met.

Cons

We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.

John
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chief Financial Officer

Reviewed on 20/2/2018

Team is very helpful and will help you use the software to adapt to your business model. We chose...

Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

Pros

The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

Cons

It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.

Elizabeth
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

great program. does all we need and so much more!

Reviewed on 5/6/2018

Pros

Customer service is AMAZING. they're all willing and able to work with me to fix any problems that come about and are great at taking input from me as to things that may be helpful!

Cons

There is really nothing that bothers me about this software! Any problems i have, are quickly resolved by the stellar customer service team!