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122 Reviews
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tigmasters Review of MIE Trak
Reviewed on 21/2/2017
We have been using MIEtrak for over 20 years and we are still finding new ways to utilize the software in our business. The product has streamlined quoting and job tracking. We can give our customers quotes in minutes or an instant response when they need progress reports. It has also made us able to find old project info within minutes, even jobs from 15 years ago. We utilize the product in our Sales, Billing, Engineering, Shipping and Accounting offices. It ties in all aspects of our business and has helped us become the place we are today.
Pros
Very knowledgeable staff. They always can solve our problems and answer questions.
Cons
We are in Michigan and they are in California. This time difference has caused us to have some increased time waiting for support. Although, recently we have been noticing them getting back to us much sooner with help.
- Industry: Mining & Metals
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We have been using MIE Trak for well over a decade
Reviewed on 1/7/2016
Pros
One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.
Cons
The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.
- Industry: Mining & Metals
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Pro Review
Reviewed on 16/2/2016
Pros
ease of use and ability to work with development to tailor to our needs.
Cons
they have gotten real busy and i think customer service has suffered recently
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It has proven to be a good ERP system that which gives all the information you need to run...
Reviewed on 18/5/2017
Greater visibility of what is going on in the business
Pros
menus are easy to follow
for its price gives you a very powerful system to run your business
Quick view reporting gives you access to data that the normal reports do not give
The general report writer is easy to use
easy to look into system to see where in the factory the goods are
Scheduling and capacity planing is easy to set up and maintain
works orders are detailed and easy to follow
Cons
General ledger is simple
rework for both externally discovered faults and internal is cumbersome and reporting needs improvement
need better control on new builds as some causes more issues
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
General review
Reviewed on 28/8/2019
Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.
Pros
Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.
Cons
Lack of manual describing all functionality aspects. If you need to find what certain parts do there is a lot of missing documentation and you have to call for support.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mie Trak
Reviewed on 28/8/2019
Its been a very positive experience, the support we get is excellent, we have streamlined and improved our systems and been able to reduce staffing levels as well as improve times and reduce errors, a real win win for the business.
Pros
Price, local support, good training, expandable, easy to amend errors, easy to automate routine work, able to easily search for invoicing and customer data,
Cons
Coming from an outdated system there are no real issues to contend with
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MIETrak Pro
Reviewed on 8/11/2018
Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK
Pros
Easy to use. All the data in one place. Reporting via SQL a big plus. Decisions can be made quickly as data is live
Cons
Changes / suggestions are encouraged but can take some time to be released
Response from MIE Solutions
Simon-
Thank you for taking the time to let us know how MIE Trak Pro has helped you! We also appreciate your feedback regarding changes being released and will pass it along to our development team.
We are proud of our support staff and will continue providing the best service possible.
Cheers to many more years of partnership!
-The MIE Solutions Team
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplicity .
Reviewed on 2/8/2018
The ability to have everyone at our company working from one system.
Pros
The ability to gather so much information from this software is just remarkable. What took hours before now takes seconds. Without this software we would be just guessing when it comes to scheduling and all other functions to run our business. There is no more guessing and our customers get the true answers based on facts .
Cons
There is not much we like least about the software. Me personally I would like to be able really understand how to make my own quick views without always asking your team for help.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MIE ERP software
Reviewed on 9/11/2018
I have used MIE for many years and have recommended the software to other companies.
Pros
The total control over our business. It answers all the questions needed to be in control.
Cons
Not checking for any issues when updating the software.
Response from MIE Solutions
Steve-
Thank you so much for your feedback and for recommending MIE Trak Pro to others. We truly appreciate your loyalty and support!
We are continually striving to fix any issues discovered in the software before releasing updates.
Thank you for taking the time to let us know how we're doing; we look forward to continuing our partnership with you!
-The MIE Solutions Team
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Couldn't Function Without MIE Trak
Reviewed on 25/4/2017
I couldn't imagine our company functioning without this software. It is such an integral part of our whole business from quoting, setting up orders, creating POs, inventory, quality control, human resources, accounting and so much more. The customer support is top notch and so prompt!!!
Pros
The reports and information gained through the use of this system is time-saving and all encompassing.
Cons
I wish I knew how to use every single aspect of this system BUT if I don't know how to use something, there are a wealth of training documents and videos readily available at my fingertips.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect solution
Reviewed on 25/7/2019
As the Company, 'Ad-Tek Products' has grown year in year out. Having the right software is essential - This software is a god send. Being able to have everything on one software platform - From quoting to invoicing We have used MIE Solutions software for over 10 years.
We started of with 'MIE quote it' then after 3 years moved to the 'MIE Professional' Platform and have'nt looked back since. The software is reliable and functional
and most importantly the staff at MIE Solutions provide effective and prompt support.
Pros
Easy to use.
Cons
Nothing.
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Support and Great Software
Reviewed on 21/2/2017
I implemented this software for the company that I work for and I couldn't have asked for a better support team. Every question get answered quickly and politely. They are open to any and all suggestions and willing to change what they can to make it more user-friendly for everyone that uses it.
Pros
The best part about having this product is the support that comes with it. We get our questions answered quickly.
Cons
There are still a few bugs within the system which should get ironed out.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AWESOME system!
Reviewed on 15/11/2017
Pros
MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer’s needs are met.
Cons
We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MIE Trak is the software to use!
Reviewed on 21/2/2017
We have used MIE trak for quite a few years and it has help put things in place from the start of an order to shipping out the door.
Pros
Easy to use and helpful staff. Tracks all inventory inside and outside of the business, which has been huge for us.
Cons
Accounting feature was not where we needed it to be at the time when we started, and would like if some features loaded faster to save time.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software Amazing Support
Reviewed on 21/2/2017
We have been using MIE Track for the entire life of our small business. The software has integrated perfectly with our business and is very easy to learn and user-friendly. Anytime I have a question, the folks at MIE Solutions are available and eager to help, usually immediately, but if for any reason they can't get to me right away, they ALWAYS respond in a very timely fashion.
Pros
I love the immediacy of the help when I need it. We love that all aspects of our business integrate so well in one place; from accounting to production, to shipping and invoicing.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Regarding MIE Trak
Reviewed on 8/2/2017
We have used the product from 1996 to Present. Once familiar, data entry is pretty easy and support is willing to answer any questions.
Pros
Once familiar, data entry is pretty easy and support is willing to answer any questions.
Cons
Setup, figuring everything out, limitations and being 3-4 time zones away from support.
- Industry: Mining & Metals
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
There are so many things that gear into our industry that ERP products
Reviewed on 30/6/2016
Pros
One of the biggest things is not what it does for you, it's the by-products of what is done as a result. By product is more than you imagine you needed. Those surprises is what brings MIE Trak Pro to the top. It goes so much more in depth than you can imagine and that is the key to it. Huge amount of information is gathered without having to think about it and reporting features are top notch. Reporting is one of my favorite things about MIE Trak Pro
Cons
They won't let me run it from a beach from Florida. In honestly I was able to run MIE Trak from out of the office 6 hours away, and i'm able to see quotes and machines in use.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
User Friendly Sofware and great customer support
Reviewed on 5/6/2018
allowed us to switch over from a cumbersome system with little to no support from the vendor with little to no downtime and a short learning curve. Enjoy the quick responses from the entire team at Mie Solutions
Pros
User Friendly by being easy to learn and move around in orders. Inventory can be adjusted at invoice creation allowing us to quickly fix inventory count issues
Cons
Mostly me just learning the ins and outs, so far no real issues not handled by customer service. We have had some issues with the format of some of the documents but support at MIe Trak has quickly addressed
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very informative.
Reviewed on 26/6/2018
Pros
Very easy to use. User friendly. Going from screen to screen is very easy and understandable. No question alot easier and practical.
Cons
Slight lag between screens. Icons can better be described. Also, pop screens that prompt you or remind you of an open order. or P.O. could be helpful.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product at a great price
Reviewed on 20/4/2017
We looked at a lock of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better cost. The support is great. They go above and beyond for their customers.
Pros
Easy to keep track of projects and costs. We looked at a lot of products before choosing Mie Trak Pro. All the products are very similar, but Mie Trak was a much better price. Great customer service. They go above and beyond for their customers.
Cons
The system requires you to both: Save and Paste. This seems redundant. Sometimes the program is a little slow.
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product, Excellent Customer Service
Reviewed on 17/2/2016
Pros
The willingness to help make their product fit the needs of their customers. We are able to use to product for all aspects of our business from Accounting, Sales, Manufacturing to AS9100 level Quality Management.
Cons
The only thing I think that could use improvement would be the documentation and training. More involved explanations of new builds and the changes that occur and how they may affect users. Better training videos with more detailed explanations of all fields and how they interact with one another and where they information is being pulled from. The training videos cover the basics but do not go into much detail or cover "special" users who may need to adjust the way they are used.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent software and organization
Reviewed on 3/10/2016
After a year-long search we stumbled upon MIE Trak. We found it perfect for our application. Since it was designed around sheet metal fabrication (our industry), MIE Trak has all the functionality that we wanted. For us, it is a perfect balance that offers all the flexibility we want without being so complex that we are overwhelmed. Their support staff was wonderful on getting our data migrated into MIE Trak and initial report customization setup. The ongoing support ticket system also works very well. We are called back in a reasonable time and the solutions to our problems (often of our own creation) are usually quick. I find MIE Trak to be quite powerful and intuitive and it has enabled us to have better control over our operation. We found a system that will help us operate the way WE want to as opposed to having to change the way we operate to fit the functionality of a computer system.
Pros
The entire package. Great system with great support
Cons
Can’t think of anything
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use, everyone is always helpful when we have questions
Reviewed on 5/6/2018
Pros
There is multiple ways to look up to find information on customers, work orders, and Purchase Orders.
Cons
When we link a file to a work order or sales order, if you move a folder that you have linked to the system you can not open it.
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Making my job easier
Reviewed on 23/8/2018
Loved this software and would use it again if given the chance
Pros
The real time info and the ease of use. Very user friendly. I loved being able to get a quick snap shop of projects running through the shop and know exactly where we stood in real time. The shop personal were also impressed with its ease of use.
Cons
Had trouble getting the shipping scanners to communicate with the software. It took several months before the bugs were finally worked out but once they were, they were awesome.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MIE Trak PRO Review
Reviewed on 21/8/2018
Pros
What can I say? This software really meets my expectation. It integrated all the information that we needed in a manufacturing.
Cons
Nothing more cons for this software. So far so good, lag motion in between scenes can be surely fixed.