talech Reviews

Normal POS system.

Reviewed on 7/9/2019

Software user since 2016

Reviewed on 24/8/2019

I have used many different accounting systems with inventory. Overall this software shows real potential as an easy to setup and easy to use system.

Video Game Store Owner Review

Reviewed on 4/11/2016

We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.

Talech Pros and Cons

Reviewed on 1/11/2016

Talech has been a good transformation from old style cash registers for our business. I think it would do Talech good to look into what reastaurants actually need for the system to really be an asset to us. While I like Talech its ease of set up for my business was very complicated and Talech support nor boomtown could really help with what I needed. I was able to figure it out but it was a long process. I have been able to help another pizzeria more streamline there system do it works better for their needs. Both Talech support and boomtown are great, they are always trying to help and most times they can this was just a new area for them. I have never had anything but an exceptional experience from either customer support. I do love the fact that Talech does listen to customer feedback and is continually improving their product.

Better than the Big Boys

Reviewed on 1/11/2016

I own a coffee shop / cafe in New Mexico. Before this I have worked in all positions imaginable in many different types of restaurants. I have used most of the Big Name POS systems out there. As a manager I had to program them, change prices, add buttons and all that. Usually you have to do these things in the middle of a big rush on top of ten other things. I'll tell you what, Talech is by far the easiest I have ever encountered. I can add a button, scratch that, I can have an employee add a button with a few instructions over the phone! Also, by using ipads as terminals, my costs stay way low. a refurbished ipad is like $200. Compared to the other guys' pricey terminals, they are practically disposable. I bought a backup just in case! I love Talech and will tell it to anyone willing to listen. In this business, it is nice to find something that works!

Talech User

Reviewed on 1/11/2016

We have been a Talech user for nearly two years. Talech support is very efficient and helpful and always gets our problems fixed quickly. We have to "pair" our card reader to the POS terminal every morning and sometimes during our business hours, and that is a bit frustrating. Overall, the system works well. I would like to see more detailed statistics, but there is helpful information that is easily accessed. Our local Talech representative is extremely helpful and always--without exception--is there for us seven days a week. That is one of the biggest benefits. The system is not cheap, but we always get help when we need it.

Great POS system with top notch customer service support

Reviewed on 24/8/2019

I have been happy with the program and really pleased with the tech support!

Talech register using iPad

Reviewed on 23/8/2019

I am only using the system as a register as my inventory is too extensive and would take months to years to add all the inventory. It wars fine for retail and wholesale transactions without any problems.

Good product, exceptional customer support

Reviewed on 17/11/2016

I'm very happy with my POS program from Talech and I'm not even using it to it's full potential! What I appreciate the most is that when I've had a question or a comment, someone has immediately gotten back with me, or concerning an issue, it was very quickly resolved. I've come to cherish great customer service because it's so hard to find!

Very happy with Talech!

Reviewed on 16/11/2016

Customer service is the best. There are things I wish I could access with Talech, but not yet available. I am told they are working on it. I am very unhappy with my card company Elavon, but haven't switched yet because I need to find someone that will allow my point of sale to be Talech.

Just missed the mark

Reviewed on 5/9/2019

Overall my experience is poor. I was sold on this program, that it would do everything I needed for my business. It did not live up to its end.

Retail sals

Reviewed on 1/11/2016

I would like to see a better way to track inventory such as being able to look up 1 item and tell the sales history for that item. I would also like to see better instructional videos about how to use tags, modifiers, etc. I think you are to much geared towards restaurant and not retail sales.

Lux Ave boutique

Reviewed on 1/11/2016

I think this program was for restaurant not retail friendly.then you guys keep up dating and changing the format.once you get use to then then it get change you have to learn all over again.its very easy once you learn it but it get change .if we need technical help we have to leave the message and wait some body to call us back .but no idea when .and if you get a call we may be with our customer can not talk at that time .very frustrating .

User Friendly POS always making improvements

Reviewed on 17/11/2016

Talech is simple to setup and use; even for first timers. I would recommend it to others.
So far the only negative I have experienced had to do with merging info into QuickBooks; was told by one customer service rep, I would have to purchase the QB software, and another customer service rep advised me it would only work with online version of QB. Did the online QuickBooks through my CPA only to find it will not merge. Super frustrating, as I was hoping to eliminate the time spent inputting daily sales info into Quickbooks

A great system

Reviewed on 1/11/2016

We have been using for several years. Very few issues and were quickly resolved. The only disappointment is with gift cards. Of course that is an issue more with processors. However, you would think that would be a priority. Overall the system is very strong and for the cost it is a good deal

Talech is amazing!

Reviewed on 1/11/2016

I've always loved Talech and shared my experience for the system with other small businesses. It's ease of use makes it perfect for our small store. What brought me to Talech was the ability to manage inventory and now the new integrated 2.0 is exciting!

Good system, but has its limitations.

Reviewed on 15/11/2016

The Talech system is overall good value for the money. Nicer features include inventory tracking and reporting. I also like that employee time sheets are integrated. However, the purchase order feature is worthless. POs do not include the item number, which make them useless to vendors. This is a real handicap if the intended use is for supply chain.

Keeps getting better

Reviewed on 1/11/2016

best pos system out there

Reviewed on 3/11/2016

no issues, does the work for me, awesome system! does all of the paper work for me, taxes, sales, employee time clock. lowest rates and the best customer service!

Not made for my Business

Reviewed on 15/11/2016

The overall idea of this point of sale system is great, however it just isn't made for a record store. I am entering in new inventory each week and over time it is causing my Talech App on my iPad to run slower and slower. There are times where it takes up to 5 minutes in order to sign in and get everything loaded. Normally I would blame the iPad, but it works flawlessly on everything else. I just don't think the app itself can handle thousands upon thousands of different items. It works for now for the most part, but I will probably have to change point of sale systems soon in order to keep everything running smooth.

Talech Thoughts

Reviewed on 2/11/2016

We had a rocky start with the talech system, I'm not sure it was presented to us correctly. However the tech support has been very good except for the training portion which I believe has been corrected. The inventory system is good but could give a little more detail in the inventory tracking. Being able to folllow the daily activites of the store when I am not there is a plus.

Bluetooth always is disconnected, system goes down during busy times

Reviewed on 1/11/2016

My blutootth will disconnect at least once a day. Forcing the customer to wait. Calling customer service has been a joke waiting for 20-45 minutes if I wait or if it's not a busy signal. I really liked the option to have customer service call me back.

LOVE Talech

Reviewed on 1/11/2016

Since we switched over to talech collecting money has never been easier. Our patients love the ease of the system and at the end of the day when we need reporting we can access them so easily and see exactly what we collected, by which type of card and it all matches up with our needs. Thanks!

Customer Support

Reviewed on 2/11/2016

All of Talech representatives are super friendly and helpful, but the wait time to reach them was unbelievably long, can not get get help as soon as needed.

Best software ever!!!

Reviewed on 15/11/2016

I LOVE, LOVE, LOVE using talech!!! So easy and user friendly. Reports are a breeze. Very powerful, yet easy to use and cost effective. I tell everyone I know to switch to talech!