talech Reviews

We have been using Talech for about 2 years now to run our Tasting Room attached to our brewery's production area. The overall experience has been very positive, and the platform is excellent for managing the menu list, structure, and for culling information for reporting from a distance.

I myself (the primary managing owner) operate the platform from Omaha, NE. My business is in Washington State, some 1600 miles away. And the ease of use of Talech, the customizability, and the adaptability of the team running the program from the Talech side are splendid.

The only real issues we've had tend to be more related to the specific processor used (we use Elavon), or the local internet connectability.

The reporting available in the system is very powerful, and new little tweaks are coming out on a constant basis to improve the utility of the system for the needs of the small business owner.

Talech support is also available 24/7 on the phone, which is very helpful for businesses like mine that are open late into the evening.

If you have any questions, please let me know - I have now ample experience with the system and would be happy to discuss its qualities.

THee introduction of the new interface on the tablet has been fantastic. Talech's support has listened to the customer base and made remarkable changes to enhance the user experience.

the most notable change is the feature that allows you to type without having to idsable the scanner.

Keep up the good work.

Right off the back the bang for the buck was impressive.

I run multi stores and the registers have been doable, but not impressive. There needs to be communication between each store on every customer added to the database. For example, if I add Joe's info in one store and he goes to another, he has to add his info in again. If there is a credit on his account, it is only use able at one store.
I really appreciate being able to check all my numbers from home and upload new product, but without the ipad, I am unable to see how the menu actually looks in the store. It would be nice to be able to pull up the menu and adjust it on the computer instead of having to do it at each store (I don't have an ipad at home to pull up the stores).
Talent does a great job at customer service and continually updating their product. I am satisfied with this product and am confident it will continue to improve.

The updates kill me. We are a bunch of older women running a non-profit store. For the most part, we catch on. But just as we're learning the system, an update hits and everything goes crazy for a while. Mistakes are made that we can't "unmake" and there is no going back once you "close the shift" and happen to do it wrong. For us, there should be a "double check" or "are you sure" option involved. But we hope our bookkeeper can sort it out well enough to figure out our taxes. There is zero notification that an update is coming and we've been caught off guard several times. Candidly, I have two sons that are of GREAT assistance to us older folk who are slightly intimidated by unscheduled updates.

We were using another system in our restaurant that was not very user friendly and the monthly fees were a bit high considering the customer service was terrible. Since switching to Talech about a year ago we couldn't be happier. So easy to try new employees to use this system.

A little over 2 years ago I decided to open a business, but decided to give myself a little extra challenge to accompany the decision- I wanted to open and be operational in 3 months, made more challenging since I was still employed full time.

I found Talech after some research, and it was truly great to have such a professional product and company from the get-go. Since I was learning as I went, it needed to be simple enough for me to use, give me the information I needed to understand, and be able to adapt as I grew as well.

Talech has been all those things, and I highly recommend their services.

I started my business in Oct 2015 and Talech has been part of my small business. Being a start up there are always issues and problems coming up and Talech and Talech supports staff are always a click away and they even do follow ups. I'm sure I've racked up pretty high on call-ins for issues. Again, simply simple for anyone to use and with Talech Support staff that's one less headache I have to worry about.

Business
Tibet Corner
Family owned Tibetan and Indian restaurant

Ordered Talech for my ice cream parlor and in the shop it works fine. Back office capabilities are lacking. I cannot seem to easily grab the reports that are important to me but am usually able to piece things together to get what I need. Best of luck if your credit card machine goes down. You just don't know who to call.

Our overall experience with talech has been good. Some features like inventory or stock take don't work well for us but with the latest update the changes have been great and have given us even more capability at the table for our customers. They gave us a lot of changes that we asked for and even beyond. It making running our business a whole lot easier.

It’s been ok but wonder if there is better stuff out there.

Had an experience issue with CC process. but always support desk answered an questions and helped. our store is 3hours different with main land but alleays helped even weekend!

It's pretty streamline but the issues that are very concerning are the consistent outages and updates that require constant training. Card Processing Fees are not very competitive.

We have been using Talech since we opened and it has helped us focus on our business. Very easy to use and the ability to generate reports with a click of the mouse has helped us gain valuable insight into important decisions that needed to be made. The time clock function has also saved us countless hours of payroll book keeping.

I have been using talech for a couple years now haven could not be happier. The POS is simple and easy to use. Likewise the customer service is great, whenever I have a problem they are always available to talk and run me though fixing the problem.

one of the easiest register programs to use. Customer service is excellent and great value for any small business.

Very easy to learn and use. Reports are easy to read. I would recommend it to any business. I like how you can go back to look at any transaction.

The 4.0 update is horrible!! Not user friendly at all. Settings that were avalible are now not. Staff can not find orders as easy as they could. To many screens for staff to choose from. Program used to be very very easy. New staff and non technology efficient staff could use older versions with ease. The new update is hard to follow and staff keeps losing place and orders. Looking at other pos system. To many issue lately with software and other things with TALECH. Ive told many people to go with this product before this later update. I wish I would not have. Im losing my trustabilty with colleagues.

I absolutely LOVE talech! I am retail, not restaurant, and tags are un-readable from hook/tag, way too small. I have sent an email with pictures, but no response. If more retail stores decide to use you, this is a must. Since the new update, I am having scanning issues, which, they say they are working on it. Besides these two issues, the system is really easy to use, do not have many software issues and the system hardly ever unable to use.

Not being familiar with ios I was apprehensive about using Talech on an ipad for our POS system. It's actually been a really good choice. Staff has adapted quickly. Easy interface, a short learning curve for all users. Not going anywhere we're sticking with this one.

Talech has made it ten times easier to track inventory...that was our number one time killer.

Talech covers most of the bases for us. We would love for their to be an invoice feature for our net 30 customers though.

Restaurant POS
We change our specials daily and it takes seconds to update the POS with sales info, modifiers, categories, inventory, and cost info.
Timesheets are also accurate and easy to use for QB payroll.
Breaks it all down so my monthly reporting is a breeze.

The system is very fast moble and runs smooth. The main feature that benefits my bar and resturant is the tab sharing feature on multiple registers. The one function that could be improved is the way to start a tab. Swiping a card into the system to start a tab instead of typing their name would greatly improve the speed and convenience for the employee.