
Personio
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144 Reviews

- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great help in everyday HR work.
Reviewed on 12/2/2019
Pros
- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.
Cons
- In the beginning there were some usability issues which are mostly resolved by now.
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy administrator feedback
Reviewed on 5/9/2019
On the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations).
Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured.
Pros
It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.
Cons
Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.
- Industry: Automotive
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
unu review
Reviewed on 6/12/2019
Pros
functionality compared to other solutions for a company of our side
customer service and personal connection to founder
Cons
responsiveness and speed of the product
product release cycles
- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Userfriendly
Reviewed on 18/8/2022
Love it! The Sales Manager and Implementation Manager were very helpful
Pros
The software is easy to use and all the most important aspects of HR can be portrayed in Personio. All employee data can be stored there safely. Also, Personio provides helpful webinars and lots of additional materials such as document templates, employee surveys, and best practices for any topics which are very helpful.
Cons
The Recruiting part is maybe a bit less intuitive compared to other software that specialize in Recruiting
- Industry: Management Consulting
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Limited Functionality
Reviewed on 28/10/2019
Pros
One Stop Shop for HR, all data in one database, easy to use & state of the art GUI
Cons
The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...
- Industry: Insurance
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to implement and fantastic support
Reviewed on 19/6/2017
Pros
Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.
Cons
Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall an easy to use and good HR software
Reviewed on 27/1/2020
We are currently using personio to file all employee data, track onboarding and absence periods. It helps us a lot to quickly access and generate reports and also easily maintain our customer data base.
Pros
Easy implementation
Continuous improvement of the most important HR functionalities
Good reports
Very friendly and quick customer support
Cons
FTE report grouped by Cost Center would be very helpful
- Industry: Human Resources
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good
Reviewed on 13/9/2019
Good
Pros
- good usability
- good customer support
Cons
- some user cases could be improved, but that's jut a small number
Alternatives Considered
BambooHR
- Industry: Internet
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great talent solution
Reviewed on 5/7/2019
Pros
We needed an API feature that was not available. The Personio team was able to deliver it within 3 weeks! Keep up the good work!
Cons
Nothing really. We looked at a lot of solutions and decided to go with Personio.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
really greate support
Reviewed on 21/7/2022
I am still in the implementation phase of Personio. This is - unfortunately - difficult to accommodate in daily business, because it is very time-consuming. However, my experience so far gives me hope that the effort will pay off in the near future in the form of time savings and a better overview.
The reason for my feedback is the extremely pleasant experience with the support. After technical problems on my own server I had contact with Marius on 01.07.2022 and with Carmen on 13.07.2022. Both were very very friendly, communicated purposefully and customer-oriented. Especially Marius took time on a Friday evening far beyond his working hours to finally solve my challenges together with me.
Once again, a big thank you and keep up the good work.
Pros
a lot of different functions in the field of HR
Cons
the implementation tooks a lot of time
- Industry: Internet
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clear recommendation for SMEs
Reviewed on 12/8/2020
Pros
- As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel
Cons
- There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")
- Industry: Logistics & Supply Chain
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great, user-friendly HR-Software for SMUs
Reviewed on 15/7/2019
We are a small start-up with no designated HR manager and needed a system that would allow management to manage all kind of absences (illness, holidays, business travels) and track attendance of student employees. We wanted a solution that would allow employees to manage most of the data themselves, only to be authorised or checked by management. Personio is perfect for this use. Employees can keep track of their digital personnel file, see who is in the office or absent thanks to a good all-company-absence-calender, see how much holidays they have left and plan their paid holidays (which can be authorised or declined in the system by management), upload sickness certificates and even track the worked hours. We are very happy with the performance of the system and are confident missing functionality will be developed by Personio within the next months (app etc.). I would definitely highly recommend the system.
Pros
The software is very intuitive, has a very attractive design and makes it fun to use it. The service ist outstanding - from the first contact with Personio all staff was super attentive, pro-active and solved all problems within hours. The implementation process was quick and easy (thank you representative!), great online tutorials are available.
Cons
I am missing a mobile app (in development). In some aspects the software is perfectly designed for a designated HR manager - message configuration options should be optimised for small start-ups with multi-functional staff - but nothing that could not be "solved" with a bit of trickyness ;).
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good HR software
Reviewed on 11/9/2019
Pros
Easy to use, Suite the needs of small to middle size companies well, very good Customer Support
Cons
The Performence, Feedback & Development Moduleis very basic
Alternatives Considered
SAP SuccessFactors HXM Suite- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All in one solution for all HR issues
Reviewed on 15/7/2019
As an HR Manager I'm working with Personio every day. I really like it very much. It's quite intuitive and offers a range of options for structuring HR processes.
We're now employing around 100 employees - and I'm only working 25 hours per week - Personio makes it possible! You have the whole data within one profile which is very clear. Adapting data to new structures is no problem - you can easily add and change attributes.
Pros
- flexibility
- Very competent and fast customer support
- easy to learn - intuitive
- combines the whole employee life cycle - from recruiting to offboarding - in one platform
- Reports and Exports enable fast analyses
- interface to payroll Providers make the payroll really easy to handle
Cons
- some reports don't work properly - but customer service always fixes problems very fast
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
holistic HR software for basic user needs
Reviewed on 15/8/2019
Pros
holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.
Cons
It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development).
For some functions (for example data changes in the past) you need work arounds to insert data.
- Industry: Consumer Goods
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very solid Software which meets basic HR requirements
Reviewed on 5/7/2019
We managed as a startup to setup HR processes for the first time, even with limited resources. Personio covers our daily needs.
Pros
- implementation process quality
- saving a lot of HR & team resources
- digital documentation of all HR processes (recruiting, sick days, holidays..)
- improving employee retention
Cons
- no compelling usability
- UI/UX not state of the art and very "German"
- no relevant improvements over time
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
making HR-Management radically easier!
Reviewed on 19/6/2017
Pros
On the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.
Cons
Honestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.
- Industry: Online Media
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
amazing software, amazing service
Reviewed on 3/11/2021
Pros
I am more than happy. Personio understands the daily need of our HR needs and the support is amazong
Cons
I m happy. Maybe the price but on the end I need a good support and this costs.
- Industry: Internet
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I've been using personio since over a year, I even implemented it in my new company. Great...
Reviewed on 6/6/2017
the complete solution supports my daily work in HR
Pros
The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.
Cons
I would like to have more templates in order to set up personio quicker.
Exp.
Mail-templates
Feedback-templates
Ref. Letter templates etc
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Tool!
Reviewed on 5/8/2020
We are now able to replace many excel sheets with personio and improve our HR processes in general.
Pros
- easy to use (intuitiv)
- great implementation service
- transparency
Cons
- Reminder of anniversary could definitely be improved
- Birthday calendar in Outlook should be part of your own calendar - right now it`s a seperate one
Reasons for Switching to Personio
- usability - features - transparency- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
all in all a good general software solution for small and mid size companies
Reviewed on 15/11/2017
Pros
easy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc .
For us data security is an important point, that was one of the reasons for choosing personio
user friendly
very good value for the money
nice features
very friendly and fast customer support
Cons
it is a general solutions, so some features part could be still improved e.g be more detailed
- Industry: Internet
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool, quick support, steady development and nice communication
Reviewed on 24/6/2017
One tool for a lot of HRM fields, especially easing of Recruiting and HR administration
Pros
- broad functionality and coverage for a lot of areas in HRM
- permanent development and frequent implemention of new functions
- German product with legally considered functions
Cons
- sometimes not intuitive enough, especially if you don't use it daily
- report function still has some bugs, that make it sometimes kind of useless/not correct enough
- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for supervisors
Reviewed on 5/12/2019
Pros
Easy and fast to use for all recruiting, time stamp and absence approval processes. For me this is crucial as a supervisor. Because I don’t want to spend time on trainings and bad user interfaces. Great support especially when you have ideas for further improvements.
Cons
Till now there is nothing to complain about.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Administration Support
Reviewed on 17/9/2019
It is easy to administrate daily HR-Business.
Pros
- Recruitiung-Tool
- all in all: transparency
Cons
We have a lot of different "Due-Dates", sometimes it's hard to keep an overview.
- Industry: Nonprofit Organisation Management
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer support
Reviewed on 30/11/2018
Excellent experience so far - We are currently growing in MENA region and Personio team was very happy to adapt settings for us to make it usable in Jordan and Lebanon.
Pros
Easy to use and to adapt to our needs - definitely recommended
Cons
Since we work with multiple cost centres per employee due to project funding, it is tricky to use Personio to manage this.