Personio Reviews

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort.
Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

The support is great. Everyone I have talked to on the phone was aways super nice and helpful.
I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that.
I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.

Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.

Compared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important.
It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc).
The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience.
Great price-performance ratio.
From recruiting-side, a big plus is that you can easily customize the evaluation forms.

In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).

Sometimes the reports are not correct or have bugs.
For the recruiting area, there is still some room for improvement, for example, the integration with outlook.
Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.

One Stop Shop for HR, all data in one database, easy to use & state of the art GUI

The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...

It gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work.
Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)

Some features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!

Personio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done.

Due to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning.

How easy the implementation was and how fast all colleagues started using and loving it.

Here and there it needs improvement but hey... its a start up and they are on the best way possible.

The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.

I would like to have more templates in order to set up personio quicker.
Exp.
Mail-templates
Feedback-templates
Ref. Letter templates etc

Easy to handle
Great quality of services & support

n.a. (so far every thing is wokung very well)

- easy to use (intuitiv)
- great implementation service
- transparency

- Reminder of anniversary could definitely be improved
- Birthday calendar in Outlook should be part of your own calendar - right now it`s a seperate one

usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities

from time to performance/availability issues

- Self service
- Interface
- Usability
- Integration of the external payroll
- Customer Service

- Report section is not very detailed and not very accurate
- Vacation calculation is not functioning very well, the set up of the vacation model is quite tricky
- Some system attribute-fields are none-customisable

We needed an API feature that was not available. The Personio team was able to deliver it within 3 weeks! Keep up the good work!

Nothing really. We looked at a lot of solutions and decided to go with Personio.

Easy and fast to use for all recruiting, time stamp and absence approval processes. For me this is crucial as a supervisor. Because I don’t want to spend time on trainings and bad user interfaces. Great support especially when you have ideas for further improvements.

Till now there is nothing to complain about.

- Recruitiung-Tool
- all in all: transparency

We have a lot of different "Due-Dates", sometimes it's hard to keep an overview.

It´s easy to use and not complicated to explain for new joiners

That you cannot decide how to log on. With google or password
Use different mail addresses

Easy handling, very good customer helpcenter

Recruiting not always clear, new messeges from applicats are not very good shown

Personio is easy to use and the user interface can be understood intuitively. Many things can be adapted to company-specific needs.

Compared to other ATS, Personio does not offer a link to LinkedIn, which makes recruiting activities more complex.

Personio makes the overall recruiting prozess easier and transparent. What I like the most is the function to share applications within the team. Moreover I like the various templates for feedback, contract etc. - there is a lot of HR knowhow within the tool.

There are a few functions which could be more intuitive - the good thing is that Personio is open for feedback and I hope that they will implement some new features in the future.

The personio dashboard is super intuitive and easy to grasp. It provides a rich feature set, which could be perfectly tailored to our needs.

The price tag is a bit high for a small startup, although reasonable for the amount of features personio provides.

All data in one view; the reporting is great to give immediate feedback to executive board; no excel files anymore

the orgchart needs some further development

The new dashboard landing page gives me all relevant information at one glance.
It comes with a very nice design that provides me with all required functions I need.

Personio is very easy to use and after 10 minutes you should be able to use all features quite well. However, I think in some points it could be even more intuitive.

Absolutely user friendly surface, very easy to start with, cloud based and usable from everywhere, easy to use statistics.

Unfortunately not flexibel on special time tracking (e.g. Shift workers) and missing "Blog-Feature" means individual news-feed not available.

- very nice calendar view
- org structure
- vacation requests
- team profiles

- sometimes there are bugs
- before the redesign was done the calendar was really hard to be used