Personio

4.3 (164)
The all-in-one HR software for HR management, recruiting, employee performance, payroll and much more.

Overall rating

4.3 /5
(164)
Value for Money
4.2/5
Features
4.0/5
Ease of Use
4.3/5
Customer Support
4.5/5

86%
recommended this app
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164 Reviews

Dónall
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Streamlined our entire HR systems

Reviewed on 29/4/2023

Pros

What I love about Personio is that it is the one stop shop for all our HR information. As an SME we had been relying on SharePoint to store all our HR information and this was cumbersome and admin heavy, with Personio we can store all the relevant information in one location with no trouble accessing for individual employees. It is an easy to use platform and any new issuer will have no difficulty getting used to the using the system. My favourite feature is the ORG chart provided for all the employees in the organisation so you can know who's who.

Cons

I have no major dislikes for the Platform - its a new platform, things take time. If you have an idea that would improve the system you are able to post in their Ideation forum to drive change. While Personio offers reporting features, the range of available reports is somewhat limited. This can make it difficult for companies that require more in-depth reporting and analysis for example companies with 100+ employees.

Alternatives Considered

Workday HCM and WorkCompass
David
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Work with personio

Reviewed on 11/9/2019

vacation managment
The way in which the vacation entitlement was built and the transparency with...

vacation managment
The way in which the vacation entitlement was built and the transparency with which it is structured is very good, even with very frequently changing working time models.
recruiting & management of applicants

Pros

Easy to handle
Great quality of services & support

Cons

n.a. (so far every thing is wokung very well)

Alternatives Considered

HRworks

Reasons for Switching to Personio

Data protection concept & Privacy Policy (well done) ease of use Embedded recruiting solution Look 6 feel
Philip
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Software with a good potential but a lot of issues

Reviewed on 20/8/2021

After struggling with problems for a long time, we approached them with a request to fix things...

After struggling with problems for a long time, we approached them with a request to fix things again. And the reply was a mail with an announced price increase.

Pros

It's easy to understand and adapt and newer features often work quite well

Cons

The development process is very slow. Even critical bugs that make a feature impossible to use were not fixed for months and the fix still had problems which were either not fully thought through or still buggy. It's not possible to get an estimate from the devs when things will be fixed or even addressed.

Christian
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy administrator feedback

Reviewed on 5/9/2019

On the whole very satisfied. The tool covers our complex requirements very well. Feedback is...

On the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations).
Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured.

Pros

It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.

Cons

Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good software to keep track of your working hours

Reviewed on 14/12/2021

Pros

I like that you feel like you have everything in one platform. From time tracking to your documents like your monthly payroll. What I really like is that you can easily enter your working hours in a field and then edit the next day directly after saving the last one.

Cons

I don't like the Vacation day system. Sometimes the system doesn't recognize that I have more vacation days because I have worked more days last month (therefore entered more working hours)

Christian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Price increase of more than 30%!

Reviewed on 18/10/2019

Pros

It is really a great software with many very good features and finally a good interface design.

Cons

The software is constantly being further developed and regularly has new functionalities. A price increase is justified. But a price increase of more than 30% from one day to the next is very unusual and annoying. Especially, because the software was not one of the cheapest tools even before the price increase.

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One Stop HR Management Platform

Reviewed on 9/9/2019

So far we are very happy with the introduction of Personio in our company.

One main point to...

So far we are very happy with the introduction of Personio in our company.

One main point to mention about this platform was the very appealing introduction we received as well as the following onboarding. Especially as a small company with not much experience in HR recruiting, the software helped us to improve our HR processes tremendously.

Pros

Streamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.

Cons

Sometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very solid Software which meets basic HR requirements

Reviewed on 5/7/2019

We managed as a startup to setup HR processes for the first time, even with limited resources....

We managed as a startup to setup HR processes for the first time, even with limited resources. Personio covers our daily needs.

Pros

- implementation process quality
- saving a lot of HR & team resources
- digital documentation of all HR processes (recruiting, sick days, holidays..)
- improving employee retention

Cons

- no compelling usability
- UI/UX not state of the art and very "German"
- no relevant improvements over time

Dr. Martin
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent value for money and world-class CSM team!

Reviewed on 2/8/2018

We really managed to establish the foundation of HR compliance thanks to Personio. A huge step...

We really managed to establish the foundation of HR compliance thanks to Personio. A huge step forward in terms of organizational growth.

Pros

It is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.

Cons

A bit weak on the reporting side, especially when it comes to the recruiting function.

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good HRIS to have an overview on all the People topics

Reviewed on 6/2/2023

Personio is a great HRIS and gives me full satisfaction as a user. It allows me to see all the...

Personio is a great HRIS and gives me full satisfaction as a user. It allows me to see all the important hr related topics really quick and the experience is seamless.

Pros

- It's easy to find the information we are looking for, the UI is really nice. - It can be adapted to different countries' specifications (ex: specific holidays for certain countries).- You receive email notifications when your absence gets approved

Cons

- We should be able to login with the SSO from Google/Microsoft account, it takes quite some time to log in.- Notifications should be more personalized and extended (example: being able to set up notification when a payslip is available).

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Clear recommendation for SMEs

Reviewed on 12/8/2020

Pros

- As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel

Cons

- There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")

Sonja
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great, user-friendly HR-Software for SMUs

Reviewed on 15/7/2019

We are a small start-up with no designated HR manager and needed a system that would allow...

We are a small start-up with no designated HR manager and needed a system that would allow management to manage all kind of absences (illness, holidays, business travels) and track attendance of student employees. We wanted a solution that would allow employees to manage most of the data themselves, only to be authorised or checked by management. Personio is perfect for this use. Employees can keep track of their digital personnel file, see who is in the office or absent thanks to a good all-company-absence-calender, see how much holidays they have left and plan their paid holidays (which can be authorised or declined in the system by management), upload sickness certificates and even track the worked hours. We are very happy with the performance of the system and are confident missing functionality will be developed by Personio within the next months (app etc.). I would definitely highly recommend the system.

Pros

The software is very intuitive, has a very attractive design and makes it fun to use it. The service ist outstanding - from the first contact with Personio all staff was super attentive, pro-active and solved all problems within hours. The implementation process was quick and easy (thank you representative!), great online tutorials are available.

Cons

I am missing a mobile app (in development). In some aspects the software is perfectly designed for a designated HR manager - message configuration options should be optimised for small start-ups with multi-functional staff - but nothing that could not be "solved" with a bit of trickyness ;).

Kathleen
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We love this product!

Reviewed on 13/9/2019

We use Personio for daily HR tasks, payroll and recruiting. I find the tool fairly easy to navigate...

We use Personio for daily HR tasks, payroll and recruiting. I find the tool fairly easy to navigate and I really like the recruitment feature. So, the tool itself is really good.
My favorite part about using Personio is the Customer Service/Technical Support Team. Any time I have a question or request, I normally get an immediate, friendly, very professional response. They are always helpful and when the CS representative I am speaking to cannot help me, they always connect me to someone who can.
I would say Personio's Customer Service/Technical Support Team is one of their greatest assets.
Keep up the excellent work!

Pros

I love the recruiting and payroll features.

Cons

It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.

Dominique
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good HR software

Reviewed on 11/9/2019

Pros

Easy to use, Suite the needs of small to middle size companies well, very good Customer Support

Cons

The Performence, Feedback & Development Moduleis very basic

Alternatives Considered

SAP SuccessFactors HXM Suite
Max
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to implement and fantastic support

Reviewed on 19/6/2017

Pros

Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.

Cons

Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.

Verena
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Overall an easy to use and good HR software

Reviewed on 27/1/2020

We are currently using personio to file all employee data, track onboarding and absence periods. It...

We are currently using personio to file all employee data, track onboarding and absence periods. It helps us a lot to quickly access and generate reports and also easily maintain our customer data base.

Pros

Easy implementation
Continuous improvement of the most important HR functionalities
Good reports
Very friendly and quick customer support

Cons

FTE report grouped by Cost Center would be very helpful

Sebastian
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best one-stop solution for HR and Recruiting

Reviewed on 14/7/2019

Pros

Personio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done.

Cons

Due to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning.

Michael
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Powerful product with great potential, good customer service and support

Reviewed on 9/9/2019

Pros

Personio covers most aspects of HR and thus delivers an all-in one solution for HR in SMEs. The platform is GDPR compliant and price/value is great. Customer service is always very helpful.

Cons

Some parts of Personio, especially the recruitment and analytics part, lack some important functions. However, functions are added on a regular basis and Personio is a fairly young product. Moreover, there are some edge-cases in user rights management which can not be implemented at the moment.

Franziska
Overall rating
  • Industry: Management Consulting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect solution for HR- and Recriutig departments

Reviewed on 26/8/2019

I had a great implementation support. Personio offers a solution, which really helps in day to day...

I had a great implementation support. Personio offers a solution, which really helps in day to day HR business.

Pros

Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities

Cons

At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast

Thea
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

amazing software, amazing service

Reviewed on 3/11/2021

Pros

I am more than happy. Personio understands the daily need of our HR needs and the support is amazong

Cons

I m happy. Maybe the price but on the end I need a good support and this costs.

Eva
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Holistic HR admin tool for small and medium-sized companies

Reviewed on 13/8/2019

Pros

usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities

Cons

from time to performance/availability issues

Selina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great and easy to use software

Reviewed on 18/7/2019

I liked that it did not take me long to understand the software and that i was able to just start...

I liked that it did not take me long to understand the software and that i was able to just start working with it. The support of Personio is really great, if i need anything i can just call them and they always have a solution for my problem. There are some features that are still missing in the software, but they always take my advice in consideration and sometimes they are already working on a new feature regarding my problem.

Pros

The software is easy to use and self-explanatory. It makes my daily work as a HR Manager easier

Cons

Some features, like talent pool are not available yet

Bozana
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

all in all a good general software solution for small and mid size companies

Reviewed on 15/11/2017

Pros

easy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc .
For us data security is an important point, that was one of the reasons for choosing personio
user friendly
very good value for the money
nice features
very friendly and fast customer support

Cons

it is a general solutions, so some features part could be still improved e.g be more detailed

Carina
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and flexible set up

Reviewed on 17/7/2019

Pros

- Interface
- Flexibility
- Different roles
- Automatization

Cons

- Reporting (Recruiting KPIs, Self designed reports)
- Payroll

Marcelo
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Lots of features but poor implementation

Reviewed on 3/10/2017

Pros

Personio is a nice tool in the overall, it has the majority of the expected features of such a tool. It has a decent UI, and most of the times help you to perform the tasks. The calendars and holiday scheduling things are good, the holiday "calculator" is an example of a nice implementation.

Cons

It is very unstable and unpredictable, there are a lot of features, but they are not very well implemented. For example, things like email scheduling, report of email-threads, message exchange and interview-reviews are not good, frequently you have to send a message more than once, or you receive duplicated entries on your calendar...

The interviews-reviews are very poor, you don't have options to create evaluations for different types of interviews, templates or any sort of automation.