Personio Reviews

It is very easy to use, even if you are not that talented in software/IT, it is very very dynamic and adaptable and the combination in Admininstration and recruiting is perfekt.
Personio saves almost half of all work steps and you can include the employee excellent in many of the processes. The allocation of roles works very well and is very thoughtful. And what we really have to highlight. The Customer Support!! Very helpful, professionell and friendly!!! And a very good thing. The Webinare!! this is a perfekt way to get to know everything even better.

There is actually nothing i do not like about the software. It ist very very complex and I still have the feeling that I only know and use 50% of it. But that is a problem I have!! It is not about the software. I have to spent more time on it! Maybe one thing: holiday: if there is a termination and I I finish the employment relationship in Personio the paid vacation days are still the same and do not automaticaly reduce.

- As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel

- There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")

I love the recruiting and payroll features.

It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.

- flexibility
- Very competent and fast customer support
- easy to learn - intuitive
- combines the whole employee life cycle - from recruiting to offboarding - in one platform
- Reports and Exports enable fast analyses
- interface to payroll Providers make the payroll really easy to handle

- some reports don't work properly - but customer service always fixes problems very fast

- good usability
- good customer support

- some user cases could be improved, but that's jut a small number

holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.

It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development).

For some functions (for example data changes in the past) you need work arounds to insert data.

Usability
Customer service
Logical Interface

sometimes you have to build a feature/rule/ process (onboarding/offboarding) from scratch yourself with different bricks, takes some time.

The Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!

The security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!

functionality compared to other solutions for a company of our side
customer service and personal connection to founder

responsiveness and speed of the product
product release cycles

1.) An amazing implementation Team
2.) The software covers all aspects of employees - from hiring to payroll!

Nothing - its a great and versatile product

Personio team adapts to needs continuously

There is no App available yet but as I heard it will be issued soon

Easy to use, very intuitive and self explanatory. Additionally, nearly EVERYTHING is adjustable to suit your individual needs and even unusual company set ups. Great reporting functions.

Implementation process was clear and super pleasant,our rep did a fantastic and very patient job!

Cannot currently be linked to Datev, a software for calculating wages.

Personio is a nice tool in the overall, it has the majority of the expected features of such a tool. It has a decent UI, and most of the times help you to perform the tasks. The calendars and holiday scheduling things are good, the holiday "calculator" is an example of a nice implementation.

It is very unstable and unpredictable, there are a lot of features, but they are not very well implemented. For example, things like email scheduling, report of email-threads, message exchange and interview-reviews are not good, frequently you have to send a message more than once, or you receive duplicated entries on your calendar...

The interviews-reviews are very poor, you don't have options to create evaluations for different types of interviews, templates or any sort of automation.

The Software is easy to use and intuitive. In case you don't know how to handle something there is the very friendly customer support that is very helpful with any issue. I'm always happy and satisfied after calling them. Go on Customer Support! :)

Can't think of anything. Very happy about the way it is.

The features are very easy to understand and use.

Sometimes the software is a bit slow, I suppose when too many people use it?

The Software Interface is easy to understand and to use. I like that there are options to customize the software.

The Reporting section should be more flexible and should be possible to customize to the company needs.

I like very much things on personio, for the employee, the paid system..

I don't know, it's very complicate to understand for the first time but now it was ok, but for using everyday we have not a notification to think about it.

Features can be customized as we like it. Overviews and functions are easy to use. Report function is super. It´s self explaining.

Upload of documents at the moment not possible several at once.

I just wanted to give a big thanks to [SENSITIVE CONTENT HIDDEN] who I had on Support call today. She was very very helpful and seemed to know the system inside out and answered all the questions that I had.

N/A -just wanted to leave a positive review of customer support person

It lets me as an employee book my calendar vacations. That is literally it. and even that feature is not perfect.

It is ugly, the UX is not well thought. You have to keep asking for help to find where is what. It is expensive for the low quality that it provides.

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort.
Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

The support is great. Everyone I have talked to on the phone was aways super nice and helpful.
I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that.
I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

Easy to handle
Great quality of services & support

n.a. (so far every thing is wokung very well)

It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.

Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.

Compared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important.
It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc).
The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience.
Great price-performance ratio.
From recruiting-side, a big plus is that you can easily customize the evaluation forms.

In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).

Sometimes the reports are not correct or have bugs.
For the recruiting area, there is still some room for improvement, for example, the integration with outlook.
Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.