Glew Reviews

Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report.

I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly.

What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business.

This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.

Like all aggregator data platforms, not everything is supported or can provide all things to all users.

That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us.

It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis.

This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

The setup was incredibly quick and easy, very user friendly and gave us some great insights on Magento.

It wasn't great at giving us information on parent products, it was mainly variants but I think that was down to how they were set up in Magento.

As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why?

By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).

All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.

- Glew provides much of the data that we were unable to export from Magento in an easily accessible way.
- Even people with little or no Glew experience can navigate and utilize for simple tasks, but the capabilities are vast and the features are robust which opens the door to great insights.
- Bespoke reports can be set to be delivered to your inbox at a specific time.
- The vast majority of data is exportable in CSV format, so even if Glew doesn't have the report you need, you can export the data and make it yourself.

- every time we create new products, they are not automatically included in the next import. I typically have to generate a ticket for the Glew team.
- it is occasionally prone to data aggregation errors . There have been instances where I have noticed sales data is incorrect. With the help of the support team, we always get to the bottom of it, but I wish it was more consistently accurate.

I come from companies who use very sophisticated systems to gather and analyze data and Glew's prebuilt data sets are very useful because they help you to think of ways to analyze you data in areas you may have not thought about before. I love the way it looks and how I am able to with their team customize it based on what our clients needs are.

We have a unique design that we have worked with the Glew team to put together. They have done everything we have asked of them.

Due to the data and reports that Glew provides and brings to the surface I have quicker access to reviewing our e-commerce practices.

Insights to LTV and campaigns now mean I can see what is making money long-term a hell of a lot easier and adjust our focus to those channels that are providing greater LTV per customer or better net profit margins - this also extends into brands and categories on the website.

Such a report previously as a small company was time consuming and meant a job list being negatively impacted. Glew cuts that time down to just mere minutes.

Not that it's Glew's fault, but the fact that I'm having to pay for this software in the first place when Bigcommerce shopping cart has the data, offers 'analytics' but is not focused on the stats we need unlike Glew.

Didn't do anything we needed it for and what it was promised to do.

They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.

There are some great features on this software but the main one we wanted (understanding our sell through rate) did not work.

We purchased this software to understand our sell through rate. My business partner spent months trying to set up the platform to calculate this. We were told repeatedly by the Glew team that it was a question of setting up the right tags on our products in order to correctly understand the sell through, but in the end, the account manager told us that the software wasn't working as it was supposed to. We were offered no compensation and paid for a year of services that we couldn't use.

The deployment is minimal effort due to the out-of-box integrations and robust reporting included. The standard integrations with Magento, Google Analytics, and Facebook with the baseline product are easy to setup. The insights GLEW provides to our team have proven to be valuable and actionable in many ways.

You can't do deep customization on the reports without upgrading to the Pro version which is much more expensive - but that is to be expected to get that level of enterprise capabilities.

We love the daily snapshot in our management review meetings. Each morning we receive an automated email telling us the number of visitors and quick view of sales for the day. Ideal for a quick look as to if we are winning or losing. We can always dig into the details by logging into our dashboard.

Some may say the daily snapshot if very basic but for me it is exactly what I need. Quick view, easy to read and if I need more details I can always dig in.

The integrations are incredibly easy and streamlined. The data visualization and reporting tools that come out of the box are top-notch.

The Magento integration is a module, not an API, so we need to wait for our deployment/release cycles to get started with each of our big clients.

It aggregates data from many sources, giving you a centralized hub to understand your online business. It makes data visually appealing, easier to understand, easier to segment for marketing and customize for reporting. It is affordable for really any merchant and an essential tool for insights and growth.

I don't have any issues that are troublesome.

I loved all the functionality and the simplicity in set up. There are very few drawbacks to this application in terms of what you get and what you can get. As far as functionality it was a data dream for us as a multi platform retailer.

The price. The price was so over the top that we just simply could not go for it. The data is worth it and actionable but compared to other products out there it simply was way too high. They don't advertise it publically but to get a good view of everything going on you need to be shelling out at least 2K a month.