HoneyBook

4.7 (647)
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Client management for freelancers & SMBs

Overall rating

4.7 /5
(647)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.7/5

94%
recommended this app
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647 Reviews

Anthony
Anthony
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

provides a good experience

Reviewed on 29/5/2024

Pros

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Cons

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Scott
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honeybook Use

Reviewed on 15/10/2024

Overall experience is great. I use almost every day. A few times a week and also collect payment...

Overall experience is great. I use almost every day. A few times a week and also collect payment using the software

Pros

Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Cons

The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes

Louisa
Louisa
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

HoneyBook is expensive for what it provides -- seek of softwsare for document management,...

Reviewed on 31/8/2024

Not worth the cost, expensive compared to other software

Not worth the cost, expensive compared to other software

Pros

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Peggie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

HoneyBook an amazing product!

Reviewed on 24/12/2024

Overall a great experience and is generally positive especially for freelancers and creative peeps...

Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management of projects and customers.

Pros

I like the Streamlined Workflow and the Customizable Templates. Also the ability to pay directly through the App.

Cons

Price is pretty expensive for small businesses. There is no built-in time tracking.

Kandace
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM for small service based businesses

Reviewed on 20/9/2024

Overall experience has been great and I feel like the software has grown with my business. I use...

Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Pros

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Cons

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Alternatives Considered

Dubsado and HubSpot CRM

Reasons for Switching to HoneyBook

Ease of use and price was most reasonable
Ciara
Overall rating
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honeybook site review

Reviewed on 30/5/2024

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.

Pros

The ease and convenience of clients booking my services and signing contracts.

Cons

I actually have no cons. My experience with Honey has been great.

Atama
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HoneyBooks for Freelancers & Project Managers

Reviewed on 27/8/2024

I absolutely love it for its comprehensive suite of features designed to streamline workflows and...

I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Pros

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Cons

I don't have any dislikes thus far regarding the platform.

Mai
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HONEYBOOK IS A DREAM!

Reviewed on 8/5/2024

I have fully enjoyed my experience in totality and remain a current client and user.

I have fully enjoyed my experience in totality and remain a current client and user.

Pros

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

Cons

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

Owen
Owen
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

improved task management

Reviewed on 2/5/2024

It makes it easier for me to have all the detailed information about each project in one place and...

It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly.

Pros

It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.

Cons

All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.

Tiara
Tiara
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for service professionals and freelancers

Reviewed on 6/6/2024

Pros

I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).

Cons

I honestly don’t have any cons. This program is by far the best of it’s kind.

Lauren
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reviewing Honeybook

Reviewed on 1/4/2024

Overall i think this program can help lots of marketing companies with proposals and its very...

Overall i think this program can help lots of marketing companies with proposals and its very detalied amd accurate

Pros

I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy

Cons

The customer service can take a while to answer the phone or resolve a problem online

Maria
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Invoicing made effortless with Honeybook!

Reviewed on 22/11/2023

Creating an invoice on HoneyBook is a straightforward process. It guides me through the necessary...

Creating an invoice on HoneyBook is a straightforward process. It guides me through the necessary steps, from inputting client details to itemizing services and setting payment terms. The customizable templates provided also save so much time!

Pros

Honeybook's easy-to-use invoicing features have set a new standard for efficiency. As a professional managing multiple clients and projects, HoneyBook has made the task of creating and managing invoices simple for myself and easy for my clients to make payments.

Cons

There is nothing that I dislike about Honeybook.

Alternatives Considered

PayPal
Langston
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Software To Book Photography Clients

Reviewed on 26/8/2024

Pros

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Cons

It could have better contract signing features.

Asha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

HoneyBook Client Management and Automation Works

Reviewed on 24/7/2024

Pros

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.

Cons

HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.

Robin
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HoneyBook takes the stress out of Events

Reviewed on 2/4/2024

Pros

I have been using HoneyBook for my event planning business, and it has truly transformed the way I manage my events. The platform's ease of use for both business and customers is exceptional. It simplifies the process of keeping all event details in one place and ensures everything is organized on the calendar. The amazing capabilities of HoneyBook have made my life so much easier, allowing me to focus on delivering exceptional service to my clients. I highly recommend HoneyBook for any business looking to streamline their event management process.

Cons

Nothing, the application is fantastic!! I am so glad we have this amazing tool for our business!

Alanna
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HoneyBook: Simplifying Business Management for Freelancers and Small Businesses

Reviewed on 9/7/2024

Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if...

Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if you’re a freelancer or run a small to mid-sized business. It combines a ton of features into one easy-to-use platform, saving you time and effort on admin tasks

Pros

I love how it combines so many features in one place, like project management, invoicing, and client communication. The templates for proposals and contracts save a ton of time, and the automation features help keep everything running smoothly without a lot of manual effort. Plus, the integration with other tools like Google Calendar and QuickBooks makes syncing your work a breeze.

Cons

The mobile app, while handy, doesn’t offer all the features available on the desktop version, which can be a bit frustrating when you're on the go. Also, it’s a bit pricey, so it might not be the best option if you’re just starting out or have a tight budget.

Tanmoy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zero 0

Reviewed on 24/8/2023

Cons

Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you

LaMeshia
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Top Notch CRM for creatives/freelancers

Reviewed on 8/5/2024

Pros

I loved how I could create workflows for myself.

Cons

Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.

Amber
Overall rating
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HoneyBook is great!

Reviewed on 17/5/2024

Pros

What I loved the most of Honeybook was the scheduling was easy and processing payments and also the flexibility of customers paying online for services and products

Cons

Long term it just wasn't for me and my business

Verified Reviewer
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All in one platform

Reviewed on 5/10/2023

Pros

Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.

Cons

Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.

Alexa
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not Solopreneur Friendly

Reviewed on 21/6/2023

My overall experience was neutral. I enjoyed the instant deposit feature but the fees were higher...

My overall experience was neutral. I enjoyed the instant deposit feature but the fees were higher than the industry standard. I did not like the difficulty of other features and made the experience unenjoyable for clients and myself.

Pros

I enjoyed the instant payment feature. The fees were a bit high though.

Cons

The price is expensive for solopreneurs. The features are overwhelming and there is a steep learning curve.

Mohamed
Mohamed
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am very satisfied about HoneyBook because it has helped me to grow my online business.

Reviewed on 4/5/2023

Overall I am very satisfied about HoneyBook's interface and client management system.

Overall I am very satisfied about HoneyBook's interface and client management system.

Pros

HoneyBook is an excellent business partner for client management, thank you very much !

Cons

So far i am very satisfied about all the feature from HoneyBook. Thank you !

Alternatives Considered

monday.com

Reasons for Choosing HoneyBook

A friend recommendation.

Switched From

Docusign and QuickBooks Enterprise

Reasons for Switching to HoneyBook

A friend recommendation.
Shawn
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Great for small businesses

Reviewed on 31/10/2023

Pros

Very user friendly and task notifications for leads and clients

Cons

limited integrations and customisation to meet different types of businesses

Shivang
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

HoneyBook has been an essential CRM platform for me and my wife's side-business ventures

Reviewed on 1/6/2023

My wife and I run a small business off to the side that focuses on piano recital tutoring for young...

My wife and I run a small business off to the side that focuses on piano recital tutoring for young people. Much of our business has come through ad-hoc contact development, and we initially had a time working without proper customer interaction and proposal tools. We started using HoneyBook relatively recently, and it's definitely changed our approach to our side-small business by making bookings, CRM, and proposal development much easier.

Pros

I personally love how easy it is to access previous customer communications and interactions. Sending over contracts and delivering payment collections has also been fairly painless and easy to administer through HoneyBook. Lastly, we've more recently experimented with the proposal creation tool, which offers very visually attractive documentation.

Cons

For the moment, I don't feel that anything with HoneyBook is missing at all.

Alicia
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An All in One Platform for Automatic Workflows

Reviewed on 31/3/2023

This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts...

This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.

Pros

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Alternatives Considered

Square Online, Cvent Event Diagramming and Basecamp

Switched From

PandaDoc