Superb software for feedback!
- Super easy to set up on our own
- Can completely customize for different needs with any type of questions which works great for multiple teams
- The reporting is good - can filter most results and schedule and download the files for team reporting
- We have also recently started using this for client feedback as well by different teams
Zonka Feedback has really helped us streamline our feedback management at our company!
We haven't faced any issues in the software yet.
Get your customer feedback easily
- Features to customize your feedback screen, they are having various option for feedback.
- Option to get user email, phone number and other details before they give feedback.
- In built kiosk, which will save your cost.
- Battery performance and monitoring.
- Alerts on feedback.
- Sometimes while submitting feedback screen takes lot of time before taking app/tab to the home screen.
Very good support and easy to use.
Really nice app !
Zonka App has really really helped us a lot to improve our feedback collection and analysis system.
The best part is we moved from paper feedback system to zonka app which is completely digital and it has every day alert notification which is great.
-The app does the complete analysis so it saves time
-The dashboard gives to complete live information so that you can act on feedback real time.
Good experience with Zonka - highly recommended
Zonka has been a huge help in gathering client satisfaction data.
Great data around client satisfaction.
Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes.
I have yet to encounter much that I would change. Some of the raw data is a little difficult to look at sometimes, but in the past 6 months, Zonka has made many improvements in this area.