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164 Reviews
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great For Appliance Repair
Reviewed on 4/5/2021
Excellent customer service. They have improved the software substantially while we have been using it.
Pros
It's a well thought out software and is improving with time.
Cons
I am unable to give a partial refund when using the Wepay payment method.
Alternatives Considered
Housecall ProReasons for Choosing NiceJob
ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.Reasons for Switching to NiceJob
Housecall Pro did not support inventory.- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program
Reviewed on 31/5/2022
Great software to grow your customer base with reputation marketing.
Pros
NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.
Cons
I wish all the widgets integrated with our website however their Convert website service should solve that issue.
Alternatives Considered
BroadlyReasons for Choosing NiceJob
Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer.Reasons for Switching to NiceJob
The pricepoint and other great reviews by other Service based companies.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Not a review - A Rave!
Reviewed on 14/2/2019
When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could.
With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.
Pros
Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.
Cons
That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.
Response from NiceJob
Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)
- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Review Service
Reviewed on 14/3/2020
From the start, NiceJob was easy to use and implement in my business. The mobile platform is easy to use. I can send reviews to multiple platforms, code installed on our website so the reviews can be published there as well. Once I plug my customer into the system, the software contacts the customer to collect the review. This is huge for a services business like ours.
Pros
What I like most about the software is once a review has been written, I can hit one button and share it to multiple platforms.
Cons
I can honestly say there is nothing I don't like about it.
Alternatives Considered
BirdeyeReasons for Choosing NiceJob
NiceJob is doing the same work as Broadly for a fraction of the cost.Switched From
BroadlyReasons for Switching to NiceJob
Again, dollar for dollar NiceJob is the best choice. There are some companies that have monthly subscriptions for more than double what we pay for NiceJob. I think NiceJob does as well of a job as those more expensive companies and in some instances they do even better.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AMAZING TOOL & WORTH THE INVESTMENT
Reviewed on 10/1/2019
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen.
OVERALL AMAZING STAFF AND INCREDIBLE SERVICE.
5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.
Pros
*Integrates seamlessly with our scheduling system - HouseCall Pro.
*Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished."
*When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!!
*We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob
*Our SEO has skyrocketed through the amazing website they built us at Convert.
Cons
The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.
Response from NiceJob
Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NiceJob helps us with our reputation!
Reviewed on 18/1/2021
NiceJob has a proven system that I don't have to babysit. I LOVE anything that works right AND frees up my time!
Pros
The ease of set it and forget it! I've had ZERO issues once it was integrated with my CRM/scheduling app.
Cons
I would like to see a toggle/radio button to turn off review solicitation once a client submits a review. We have many weekly and biweekly clients.
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Service for Our Business!
Reviewed on 2/8/2022
So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.
Pros
Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!
Cons
Would like to see a feature that adds a review given for one platform to all platforms available.
Reasons for Switching to NiceJob
Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features.
- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best reputation management platform for small businesses
Reviewed on 16/5/2019
Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.
Pros
It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.
Cons
The web app when interacting with the device on mobile has been slow/buggy.
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Doubled our 5-star reviews in 6 months, upped employee engagement!
Reviewed on 8/11/2022
We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.
Pros
The automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.
Cons
Default settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredible Value
Reviewed on 13/10/2021
It has helped improve my Google reviews and increase the conversion of potential leads to actual leads - two critical components of any business in our day and age.
Pros
It makes requesting, and most importantly following up on, reviews consistently much easier. NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.
Cons
I wish you could see the people that you have requested reviews from in the past in the mobile app (I think it is only available on desktop, but I may just not have found it yet).
Reasons for Switching to NiceJob
Much better value.- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing! Amazing! Amazing!
Reviewed on 1/7/2020
I cannot say enough good things about NiceJob. Since implementing, our business has grown so much. We moved to the top of Google Reviews and business has exploded. It's so easy to use and actually builds business. We started with 3 google reviews and in a year have over 100.
Most importantly though is how amazing the customer service is. During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going. Wow. So incredible.
We love Nicejob so much and cannot say enough good things. Highly, highly recommend the investment.
Pros
Easy to use
Customer service
Automatically does all the work for you
Clients love it
Cons
Cannot think of anything. Its an amazing product and we haven't had any issues.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great added value
Reviewed on 1/7/2020
We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob!
Pros
Great idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve.
Cons
Some reviews only get posted via NiceJob only and not on Google.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From 20 to 130 reviews in just a few months! And our social media marketing had never looked...
Reviewed on 26/6/2018
It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.
Pros
The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.
Cons
Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
Response from NiceJob
Love hearing results like that! It's been great working with you Michael, thanks for sharing!
- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
1229% Growth since joining earlier this year!
Reviewed on 7/8/2018
Awesome. It's so much easier to close jobs when your reputation is glowing online. When we have 161 google reviews or more than 50 Facebook reviews and our competition (whom we still love) only has a handful, it makes the decision pretty easy for the customer.
Pros
It's easy to use and integrates with my CRM (Jobber). Once the job is closed, the review invite gets sent out up to 4 times.
Cons
Sometimes if the customer doesn't use their real name the system has no way to know that the customer I sent the invite to actually already left a review so they keep getting email until the end of the campaign.
Response from NiceJob
Nice job Phil! Love seeing companies like yours that truly do great work get the reputation they deserve, thats our mission!
- Industry: Translation & Localisation
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
1000 reviews in 1 year
Reviewed on 25/1/2021
Pros
We went from 100 reviews in 4 years to 1000 in the last year since using nice job
Cons
would like more features and intergrations
Alternatives Considered
Birdeye- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Take Your Business to the Next Level
Reviewed on 31/8/2021
Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process.
Pros
Ease of use. Great customer service . Automation and time saving
Cons
I have no complaints or Cons with Nicejob.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 11/1/2021
Pros
I love the fact that Nice Job sends customers notifications to give a review for my business!
The reviews help me to stand out amongst all of my competitors and generate me additional business.
Cons
I don’t have any dislikes about the software.
- Industry: Individual & Family Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beautiful, professional, custom website with integrated review software
Reviewed on 13/9/2020
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
Pros
I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Cons
I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A necessity
Reviewed on 20/9/2018
I researched many automated review generators and nice job were the only ones not extremely pushy to get me to buy it. The gentleman was extremely friendly. After my research nice job seemed the most reasonable. The service is amazing I ask my customers for reviews every stop but lack the convenience of having it in front of you so I believe they don’t for that reason. Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Reviews make business or break business these days and if you have a 5 star business it’s crucial to have an easy way for your customers to let everyone k ow that you are in fact a 5 star business.
Pros
I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you. Incredible.
Cons
There’s nothing at this point I don’t like
Response from NiceJob
Hi Franklin!
Thanks for the great feedback, we really appreciate that you took the time to write this. Amazing customer service is so important to us, so hearing experiences like yours means a lot.
- Industry: Individual & Family Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best company period
Reviewed on 16/8/2018
Honestly the quickest and most diligent company I have yet to work with
Pros
I haven’t worked with a better software company, they say will they will do them over deliver.
Seo value - incredible
Website - converting over 5x what it did previously
Reviews - coming in almost 15x more frequently now.
They are worth 10x what they charge, I will continue to be an advocate FOREVER!
Cons
Nothing, threw say what they will do and then over deliver
Response from NiceJob
Thanks Nate! Thats some pretty great results, so excited to hear that! And thanks again for taking the time to share your experience, its really appreciated.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product with Great Results
Reviewed on 11/1/2021
Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just awesome
Pros
The ease of use to get the request for a review to the client/customer. In todays environment we all need reviews to drive business and NiceJob makes colleting this information hassle free and seamless.
Cons
in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Well designed, effective, great product & service
Reviewed on 1/7/2020
Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.
Pros
Setup quickly
Integrated with my existing software (Housecall Pro)
Cons
I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Money Well Spent
Reviewed on 1/2/2019
Our most expensive cost is time and NiceJob solves this 100%!
Pros
I can not begin to say enough about this company! Fabulous customer service and the value of this product is amazing! The time saved in the review process alone more than pays for the product!
Cons
There is nothing that I dislike about this product!
Response from NiceJob
And we love working with you Pamela! Love seeing all those great reviews your getting, nice job!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect solution
Reviewed on 30/8/2022
I have had a wonderful experience so far
Pros
The easy of software, great support and a good price
Cons
Would like to know when someone opens the txt or email...for the review request
Alternatives Considered
BirdeyeReasons for Switching to NiceJob
Cost- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very effective
Reviewed on 8/1/2021
Pros
I like how many reviews we’ve received since signing up
Cons
The dashboard is a little confusing but I really don’t spend much time in there
