BILL Spend & Expense (Formerly Divvy) Reviews

Best expense software I have ever used. Our time reviewing and/or approving expenses is now cut in half. No more reimbursements. The budget features are also amazing. We have been looking for a better way to budget our expenses and Divvy does an amazing job at budget management.

I kinda wish we had to pay for it to let them know how much we appreciate it. It's that good.

I like how this software made managing my expenses easy.

The most difficult process was connecting business account information.

The UI on mobile app is very user friendly. It's free. And it saves considerable time compared to traditional expense and spend management solutions.

I have no substantive critiques... it might be nice to have a notification setting for reimbursement requests, I haven't seen that in the app.

Innovative credit card/expense platform.

Still early in development of administrator interface and advanced features, but maturing rapidly.

The virtual card option - assign a unique credit card number to a vendor, who will always use that number to charge your company. It reduces the risk of fraud, and keeps everything very organized.

Divvy sets "budgets" for different categories or different cardholders, which are not really necessary in my opinion, but it's easy enough to set high budgets so they don't really come into play.

Divvy is a fantastic solution. We have been using it for 4 years and it not only saves our travelers and admin team time each month, but we feel it saves us from unnecessary spend each month. We are heavy users of Divvy with over 40 active users. We also manage all of our business software subscriptions via the virtual card solution that Divvy offers. This provides us greater visibility into spend and keeps it organized in one place. It also prevents fraud when using the virtual card solution. And come month end we easily integrate Divvy activity into our financial close in a matter of minutes. I highly recommend Divvy for companies of all sizes. It is truly a transformational expenses/card management solution that is light years ahead of the way it use to be done.

I've been pushing for a global solution with multi-entities so we can roll out to our UK and Canadian teams. No solution offers that at this time but hoping Divvy is the first as we would likely use it.

Divvy has made it possible for my business to expand as quickly as I need it to without the burden of cost. A great rewards program is the cherry on top of what is a tremendous service that I plan on never leaving.

The site breaks on rare occasion. This usually only requires a refresh of the browser, but can still be inconvenient.

This product has a lot of really deep integrations for accounting software and the app is very good

its not a credit card and the billing practices prior to bill.com taking over were questionable at best. it does take a lot of work to setup all the integrations and workflows.

Time savings, faster expense approvals, cash rebates & increases in enterprise value.

Need a better mileage reimbursement app, which we understand is coming.

No Cost & more efficiency - I was able to reduce organizational expenses by over $20,000 annually AND increase efficiency , transparency in the budget process, and give visibility to department leaders on real-time spending.
The customer support has been fantastic.
Fraud controls and prevention have been fantastic - we have been able to quickly isolate and stop attempted fraud, either by our user or notification from the Divvy team.

I would like the ability to organize budgets in a more hierarchical way, so that Department leaders can start with their overall budget and drill down into sub-budgets.

No more losing receipts!!! It is so nice to snap a photo right away and tie it to your charge. It makes month end reconciling much more streamlined

My only issue is the rewards system. It's a headache to say the least. When you cash in your points earned, you can't simply login and explore all of your options like other credit card companies. You must send in your request and wait to hear back from Divvy. We requested gift cards as our rewards and were sent to a website where we had very limited options for gift cards, and they were all electronic cards. This is very hard to keep track of and would have been much more convenient to get a a visa/mastercard giftcard. Also, all of the gift cards were tied to my email address, so any cards redeemed came to me via email and I had to distribute them to where they needed to go.

Can lock down most cards and control what they purchase

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

Love, Love, LOVE Divvy! This company is amazing - great customer service and easy to use chat feature on the website finds a solution to any question I have. Divvy credit cards and app have optimized our agency's expense management process while saving us at least 15 hours a month of manual processing. Uploading receipts is easy to do and our agency learned to categorize expenses and request reimbursements within a few weeks of showing them the process. I highly recommend this company/system/credit card to anyone and everyone I know!

Nothing! Absolutely love Divvy! There is nothing wrong with divvy.

They have some of the best and friendliest customer service I have ever experienced. We have had to live chat several times and they always impress me with their professional and personal approach to business. They have yet to not answer fully a question I have had. Their service makes keeping up with our trips so easy we wish we could go again lol!!! Ever since using them we haven't had to track down a single receipt or itemize any of our expenses it does it for us. Best software I've had the pleasure of using in quite awhile.

I have had no issues with them. Great customer service!!