Push Operations Reviews

The look of the sight is appealing. It is easy for Managers to get comfortable with the software.
Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

My team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.

If employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.

The personal support and the emailed chat conversation that is provided after getting assistance.
The reps are amazing!

The "online manual" is not very helpful at all. That is definitely balanced out by the level/style of customer support provided though.

Ease of use for the staff plus accountability for time off an shift change requests.

Some of the challenges handling administrators access.

Very user friendly, easy to setup, excellent customer service.

Could use some more reporting for auditing. Does not interface with Quickbooks yet.

Easy to use. Simple step by step online manuals.
Excellent live chat option for assistance
the reps in customer service are phenomenal.

that it caters to restaurant scheduling. We are a hotel and would love to see the system grow and be able to code:
hotel occupancy, arrivals and departures so that we could use the scheduling system in full.

Push takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.

Not necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.

Payroll for 60 employees takes minutes. Extremely cost effective. We scan all employee documents and upload the files to the individual record eliminating hard copies. Scheduling is a breeze and easy to learn. Customer support is the absolute best. If you have a restaurant you NEED Push.

Admin permissions can be a little confusing. Mobile functionality is somewhat lacking at this time

I find it easy to look at schedules and see daily rosters. I also like that everyone is on direct payment vs the cheques we used to have to issue. Overall having schedules and payroll integrated makes sense for our business

Wish full weekly schedules printed better and would like to have a digiatal version of the daily roster available to look at on the login tablet

Very user friendly, easy to navigate and understand

So far, none that i think of at this time

It is easy and they take care of all payroll, saved us so much money as I was trying to do myself.

There is nothing I dislike about this software.

The transition from our old provider to Push was simple and efficient. The software is far more user friendly than the last provider we had, which speeds up the learning process dramatically.

Our only issue to date is live support is slow.

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

Easy to use and very convenient. Love the ability to login and adjust hours for our guys

Sometimes it doesn't capture employees login.

The ease of running payroll with this system saves so much time and stress.

One very small issue is that when you are creating push messages if it times out your draft is not saved.

PUSH is easy to navigate once brief overview of the online platform is reviewed. The photo clock in and clock out serves as an efficient and convenient way for employees and employers to match hours to a given schedule as well.

There are many features and sometimes one function on the top tab must be entered before being able to access a page of interest such as earnings and deductions which could create increased time spent on accessing some functions.

Easy to manage team member information. We have grown our business by 3x over the course of the last 12 months, and this application has made payroll administration manageable.

Multiple ways to do a few things, and that I have on occasion selected the wrong method to complete a task.

Simplicity overall. Easy to navigate and edit employee information. Very basic interface and it's not difficult to train others on how to use it.

The lack of information around what-does-what. Always having to reach out for assistance from customer service reps.

I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy and allowing different users separate permissions has helped me a lot in terms of delegating certain tasks to different staff. I have referred many people to push, and I will continue to do so.

I don't like that the website does not work very well from phone/tablets. I can't approve hours or shift changes unless I'm at a desktop/laptop.
This is quite annoying and I hope that you can fix this issue in the coming months.

It is very easy to use and navigate so that I can teach our newest recruits with no problem.

The side icons can be a bit confusing as some of the wording is the same.

The payroll processing is really helpful for my team and has really improved our processes. I appreciate that I can see who else is on vacation when approving requests.

The entire program could be more intuitive. It is also quite slow to load. I wish there was more option for customization.

Transparency (managers and staff can check info themselves),
Ease of approval between managers and accounting, and
Smooth workflow from scheduling

Mobile feature could improve to get close to full experience from the web, especially on the accounting side.

The program is user friendly, it simplifies everyday tasks, and reduces the risk of error. All the team member info I need is available in one place through reporting that I can customize to my needs.

A few hiccups in functionality but the team at Push is quick (as in immediate!) to resolve any questions, issues, or concerns.

The platform is easy to use and incredibly intuitive. Restaurants have an incredibly transient workforce so we love systems that are easy to learn quickly.

Part of what I love is the automated features that support calculating labour and completing payroll. It reduced the amount of admin tasks and burden are managers are required to do and makes the entire process streamlined and quick to use.

And of course, the platform is on top of compliance!

Haven't found anything that I dislike yet!

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.