Push Operations Reviews

Pros

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

Cons

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.

Pros

Very easy to use and the scheduling made our lives easier!

Cons

There isn't much we don't like! I would like to see if Push could talk to our POS company so our labour reports could work with our system!!

Pros

Automated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.

Cons

I can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.

Pros

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

Cons

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

Pros

We moved from ADP and it was a night and day difference. The ease of running payroll and setting up a weekly schedule is hardly worth comparison. As well, the integration between timekeeping, scheduling, and running payroll makes services like ADP seem like complete dinosaurs. No need for a clunky time-clock - employees clock in and out on an iPad. Holidays are automatically calculated - Yay! I literally spend about 2 minutes to run payroll. Finally, submitting an ROE is as easy as clicking one button. Two major headaches removed from my workflow. This industry has been waiting a long time for a product like this. Don't think twice about moving to Push. Rid yourself of the pains of payroll and scheduling.

Cons

Navigating user permissions and categories can be confusing at times. There have been a couple of times where I have had to contact customer support in order to locate a user permission.

Pros

Payroll can be done online from anywhere, I don't have to go in my business and have to write cheques.
The time capture is easy, no more spread sheets, and the staff likes the system as well.

Cons

Upgrades for the tablet should be done automatically, or announced per email.
Otherwise I do not have any problems with the software or tablet.

Pros

I work at a small Thai restaurant and needed a good payroll software that was easy and fast and this one didn't disappoint. I tried a few others but this one worked well for our needs. I liked the interface and it was pretty intuitive as well. My manager and I have been using for a little while and would recommend.

Cons

It could have a little more q&a page to answer questions when learning but the customer support was good as well. I would like to use more to fully understand.

Pros

ease of use and the team at PUSH is very accommodating. When we request something they have their developers build it.

Cons

There is nothing we do not like about this software
The implementation and daily use are so easy !

Pros

The immediate response of customer service

Cons

The Fact that I can't jump this step cause there is not enough bad feedback

Pros

that in one full complete payroll program. That we can log in from any where and have full control of the payroll.

Cons

Sometimes processing of the ROE is not instance as it is in other payroll programs that I use. and no reminder email if by change I missed processing one of the payrolls.

Pros

Easy to use, visually appealing, pretty reliable. There is a smooth layout and it is pretty intuitive for navigating around the site.

Cons

There is no direct integration with our POS system. Would be much better for transferring data and creating reports.

Pros

The ease of process payroll and adding earnings/deductions is the biggest draw for me, and is what pulled me away from Payworks to Push.

Cons

I wish the total withdrawal amount would be available immediately after processing (including all the fees)

Pros

is very easy to used , and very practice

Cons

I lither problem for install in the computer

Pros

The look of the sight is appealing. It is easy for Managers to get comfortable with the software.
Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

Cons

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

Pros

My team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.

Cons

If employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.

Pros

The personal support and the emailed chat conversation that is provided after getting assistance.
The reps are amazing!

Cons

The "online manual" is not very helpful at all. That is definitely balanced out by the level/style of customer support provided though.

Pros

Ease of use for the staff plus accountability for time off an shift change requests.

Cons

Some of the challenges handling administrators access.

Pros

Very user friendly, easy to setup, excellent customer service.

Cons

Could use some more reporting for auditing. Does not interface with Quickbooks yet.

Pros

Easy to use. Simple step by step online manuals.
Excellent live chat option for assistance
the reps in customer service are phenomenal.

Cons

that it caters to restaurant scheduling. We are a hotel and would love to see the system grow and be able to code:
hotel occupancy, arrivals and departures so that we could use the scheduling system in full.

Pros

Push takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.

Cons

Not necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.

Pros

Payroll for 60 employees takes minutes. Extremely cost effective. We scan all employee documents and upload the files to the individual record eliminating hard copies. Scheduling is a breeze and easy to learn. Customer support is the absolute best. If you have a restaurant you NEED Push.

Cons

Admin permissions can be a little confusing. Mobile functionality is somewhat lacking at this time

Pros

I find it easy to look at schedules and see daily rosters. I also like that everyone is on direct payment vs the cheques we used to have to issue. Overall having schedules and payroll integrated makes sense for our business

Cons

Wish full weekly schedules printed better and would like to have a digiatal version of the daily roster available to look at on the login tablet

Pros

Very user friendly, easy to navigate and understand

Cons

So far, none that i think of at this time

Pros

It is easy and they take care of all payroll, saved us so much money as I was trying to do myself.

Cons

There is nothing I dislike about this software.

Pros

The transition from our old provider to Push was simple and efficient. The software is far more user friendly than the last provider we had, which speeds up the learning process dramatically.

Cons

Our only issue to date is live support is slow.