--- description: Learn how INSIDE can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: INSIDE Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Live Streaming Software](/directory/1715/live-streaming/software) > [INSIDE](/software/111117/inside) # INSIDE Canonical: https://www.getapp.ie/software/111117/inside Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/111117/inside?page=2) > Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. > > Verdict: Rated **4.6/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of INSIDE Uniquely designed console for employees with visual engagement tools rather than a typical text heavy chat dashboard. Customers are displayed as avatars and information is displayed in a 3D live view format to engage users. Track customer behavior and, with just one click, monitor data including what the customer is looking at, what’s in their cart, and their previous chat history to identify conversion opportunities and connect at the most effective time. Integrate with Facebook to chat with customers using the messenger service which allows customers to reach out and connect with agents. Cross sell and upsell products using targeted pop-ups, banners, and timely personalized messages across chat, SMS, Facebook Messenger, video and email. All chats are archived within the INSIDE database in order to provide downloadable, searchable, and auditable chat histories for each customer or potential lead. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 41 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Powerfront - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$120.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: INSIDE offers pricing based on the number of user licenses, the server configuration and website traffic to the supported websites. Contact INSIDE for a custom pricing quote. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, Thai - **Available Countries**: Australia, Brazil, Canada, China, Germany, Italy, Japan, Portugal, Spain, United Kingdom, United States ## Features - A/B Testing - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Attribution Modeling - Audience Analytics - Audience Engagement - Automated Responses - Autoresponders - Behaviour Tracking - Behavioural Analytics - CRM - Campaign Analytics - Campaign Management - Canned Responses ## Integrations (3 total) - Salesforce Sales Cloud - Salesforce Service Cloud - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Streaming Software](https://www.getapp.ie/directory/1715/live-streaming/software) ## Related Categories - [Live Streaming Software](https://www.getapp.ie/directory/1715/live-streaming/software) - [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software) - [Customer Engagement Software](https://www.getapp.ie/directory/650/customer-engagement/software) - [Customer Journey Mapping Tools](https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software) - [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Pipedrive](https://www.getapp.ie/software/90507/pipedrive) — 4.5/5 (3042 reviews) 3. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (702 reviews) 4. [Tidio](https://www.getapp.ie/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Intercom](https://www.getapp.ie/software/91379/intercom) — 4.5/5 (1131 reviews) ## Reviews ### "A great platform" — 5.0/5 > **Laura** | *19 October 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I like the shop floor and being able to see our customers interact with our site in real time. > > **Cons**: Difficulty of upgrading due to our integrations, but this is probably a two way issue and doesn't fall solely on the platform/software. ----- ### "Great platform" — 5.0/5 > **Tugba** | *14 October 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I love that we can see what a customer is typing before they hit send > > **Cons**: That the customer doesn’t get notified when the agent is available. The customer needs to stay online to see that we have responded. > > Overall, happy ----- ### "Thank you\!" — 5.0/5 > **Juan** | *15 October 2020* | Cosmetics | Recommendation rating: 5.0/10 > > **Pros**: It's a very cute environment for the beauty advisors working.....it makes work a little entertaining\! I like programs that mask the dullness of work with a video game feel\! That is awesome :) > > **Cons**: I'm not too sure, I kind of respect the program as it is and can accept it. > > I would say it gets the job done, and helps visually engage the employees for 24-7intouch. ----- ### "User Friendly" — 5.0/5 > **Rei** | *17 October 2020* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: functionalities of the chat platform easy to navigate and use downloading built in reports is quick and easy > > **Cons**: Switching timezones to monitor departments situated in different platforms > > Been a really easy transition ----- ### "Good tool to help your customers" — 5.0/5 > **Valentina** | *21 October 2020* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: What I like the most is that Inside is really easy to use and to understand > > **Cons**: There is nothing I dislike actually cause it's really a goog instrument for my job ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/111117/inside?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/111117/inside) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data