E2 Shop System Reviews

Ease of use and good tech support. Very similar to quickbooks

When allocating stock to jobs, unless it was purchased specifically for that job, it is a bit cumbersome so we had a custom report written to allow the tag number of the inventory to be scanned.

I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc.

I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught.

Employees can keep track of time on each job

Would like an easier way to receive product that arrives in the warehouse

This software has the ability to organize your business workings into manageable reports. Reports that you can tailor to you specific needs. The more you follow the simple rules of E2, the more benefits it can deliver. In my own business no two jobs are alike and no procedures for the jobs are identical yet E2 understands this principle and manages to sort data in such a clear manner as to help you with decisions going forward on all future work. I cannot give a higher recommendation on any other similar system.

1.) I wish I could control the "Markup Pct." column in the General Tab when entering parts. I feel this item should have strict control - administrator only! Any of my people entering a part has the ability to change this percentage at will. Many an argument has resulted from my becoming aware of someone making an adjustment to this column, I wish I could lock it!

2.) When processing a return, it writes back to the original Order and amends it. Now the "Order Total" changes. It should not change. The order total should still match the customer P.O. total. The simple code should be that the (Qty Ordered) X (Unit Price) goes to make up the (Order Total) UNLESS there is something in the 'Master Job Number' column. In this manner the customers P.O. amount would still match up to the Order Total

The thing our shop like most about this software is the ease of use.
Unlike other system (such as Oracle), new users can pick up the basic functions within a week, with ease.
For example, a newly hired purchaser can create a PO easily within first couple days. All the PO requirements can be pulled up merely by searching with job number or part number.
This shop system is ideal for shops like us that do not have 3 months training period just for understanding and/or using shop software. This also increase the work efficiency of employees.

In the summary sections (order summary, purchasing summary, inventory summary), we wish there are more output options we can select. Example a chart that can conclude summary would be a very nice addition.
This can visualize our shop trend and would be a great input to management meetings.

E2 is very intuitive and easy to use. Once you become familiar with how it works and what it can do for you, it becomes a VERY powerful tool to help you run your shop/operation. We like the fact that we can incorporate data collection to help us track times and jobs in process. The ability to generate quotes, routers, purchase orders, and packing slips, makes it a simple and robust solution for us. The Quickbooks interface is also very helpful as that is what we use on the accounting side.

There is not anything I like the least about E2....implementation does take some time so that requires patience but once things are in place things work great. Only other thing I would change is being able to place an order for the same material size but different lengths on the same PO on different line items.

Cloud based - access the software from anywhere. Administrator's ability to allow knowledgeable users to customize their own reports.

I'm not fond of the fees being based on data collection users. I a plant like ours that can vary and if you hit the threshold of DC users you have to purchase more or play games with your existing DC users. Although all the information from the on premise version is included in the cloud version the navigation on the Cloud based system takes a bit of getting used to. It also seems that extra mouse clicks are required on the cloud version versus the On Premise. Some of the shortcuts are not available on the Cloud version (or at least I haven't found them yet) that used to save me time from bouncing around different screens/menus. Not show stoppers by any means..

E2 software makes it so easy and quick to review data on jobs. i know in an instant if there is a problem with WIP. It keeps the organization on track and has helped in the ISO and IATF audits.

It would be nice to have the ability to open a Purchase Order and Receiver at the same time.

The versatility, working with the custom development team and being able to get features that aren't out of the box. From the end users perspective it's easy to use.

I have no complaints at this time. Very pleased with the product.

How fast it was up and running. E2 is faster on getting jobs out to the shop. And it takes a lot less time to do the billing and sending out invoices. The Purchasing Auto ordering is great.
I like that it is not a Cloud Base software, If it was, I most likely would of not picked E2.

The bringing over of information from our old system to the new one. It would of been better just putting in the information as we needed.
It would be nice if it was able to keep track of employee vacation time.
The time clock for the Employees clocking in should be on the main frame clock, Not the PC's clock in the shop. When someone is late, they are changing the PC's Clock and punching in on time then changing the clock back to the real time.

The overall system is very easy to adapt to. This year I was happy to find out that I can enter a journal entry into the system, say for eg; monthly insurance and can copy the entry and enter it the next month and not have to enter the entire journal just change the date. Yes it seems like a small task but if you have more then 10 recurring journal entries, it saves a lot of time not have to enter the same information each month.

What I dislike most about the software is that if I have to enter accounts payable or receivable invoices for the same company, especially accounts payable, I could have ten invoices from one supplier. I have to enter each invoice for that company name each time. It been nice if there was a way to select the suppliers name and then just enter the invoices.

Relatively easy to set up and use.
Consistent user interface across modules.
Web based interface.

Antiquated and proprietary form builder.
EVERYTHING is a special request and quoted.
Customer service is a convoluted mess and quick to point the finger at other departments.
Frequent server issues.
Take your money and run attitude.

I personally like all of E2 and what it has to offer. It is great as a package with little to no bad aspects.

I have a little trouble with prepayments but that is mainly because in 10 years I have only used it twice so not much of a chance to learn and retain. I think we could use it even better but I can't get these guys to go with the system and change their ways. :-)
I don't like filling out your form and then not being able to send it but that has to do with Capterra.

The cloud base platform is a significant improvement from the local-hosted version. They also have fantastic technical support. The interface is very intuitive and easy to learn even for first time ERP users.

The ability to navigate database as a tables, sort and customize columns for quick viewing is missing. An option to pull as report is available but adds a few extra steps. The scheduling module is very rigid and does not have much options for customization.

Allowed traceability for job costing, I was finally able to see if I was actually making money on jobs rather than just knowing there was money in the checking account at the end of the month.

If you don't purchase all of the modules together and just add on as you need them and certain fields in the main program are not used properly it takes a lot to implement the new modules, particularly the scheduling module.

This software has helped us tremendously in our manufacturing business. Whether its quoting or purchasing this system helps us stay organized. This system has helped us be competitive in the industry. This software helps things run smoothly in our job shot.

There really isn't anything that we do not like about this system. It can be tough searching for a part number because its very sensitive when it comes to spaces or hyphens etc. But its a really great system.

-Software is fairly easy to use.
-Modules help keep track of customer orders and any related processes for each order.
-Can be used on any computer with web access.
-Job travelers make it clear for the Production Team.

-Would be nice to have a built-in follow-up reminder to add to Outlook Calendar for Purchase Orders
-The flexibility to customize is not as easy
-Some of the reports and forms are overloaded with information, and to customize requires payment. There should be some basic customization included for reports/forms based on the information that E2 has gathered from all of its customers.

As a one man machine shop, I would spend an absurd amount of time entering data. When I sat to quote a job id enter all of the data. I'd then re-enter it all to a job list again to a job traveler, then to the packing list and any other documents along the way. Now I enter details once and everything flows simply, every step of the way.

I cant think of anything I would change at the moment.

Shoptech's customer support is second to none. Every time I have a question or concern, any technical support rep that answers the phone is immediately able to help me and walk me through exactly what I need to do to fix my issue.

Easy to learn and use
Customer support is top notch

Having to type the exact nickname to find customer/vendor, etc.

Easy to use once you understand how the product works.I've been using E2 for over 20 years now and it has helped us grow our buisness by leaps and bounds. I would definitely recommend training like anything else. The training made a world of difference.
Excellent product. I would recommend it to anyone in the manufacturing industry.

I wish I would have started with the whiteboard when we were a smaller company. It would have made implementing the whiteboard a lot easier to earlier in growth than later. Otherwise I don't really have to much to complain about.

You can see where the time is going on orders. You can use historical data to determine actual job costs by looking at how much time and inventory go into a job. It is really helpful for quoting.

I wish there was a way to better customize reports. I would like to pick a few things that are on similar, but different, reports and combine them into one report, but I have not figured out a way to do that.

The software itself is easy to use. They have excellent Support. There are lots of features and options.

Set-up can be difficult if you do not think things through thoroughly. You might have to go back and redo things again. Reports are very basic. They can be customized, but only through Crystal Reports. You will need the full version and some expertise. Otherwise you have to pay ShopTech for customization.

E2Shoptech is comprehensive - but you can use as little or as much of the components as you wish.
The techs who work with you are knowledgeable and patient and don't speak in computerese.

The devil is in the details - if you don't know one little thing, it can prevent you from getting the results you need.

Stable and robust platform. Easy to use. After 12 years still current, updated and maintained by E2

Once you have set up your process it is tough to make changes -- be very careful with initial implementation to think through what you want vs. what you used to have!