SpamTitan Reviews

They offer free 30 day trial to test it out. If you have nothing in place currently, you will see that a spam filter is needed. Also say 99.99% rate but found that a bit more spam still sneaks into mailbox but does great job at getting rid of most of it.

There are other hardware pieces and software out there that works better as a spam filter. Barracuda products give way more control and feel the block rate is better as well.

Catches most of the junk that circulate.

Stops correspondences from known email senders, even within our own employee group.

Practical and easy to use, it offers options for the liberal and conservative companies I deal with on a daily basis. This is what I really like about this software.

I would like to see the reporting features work a little more intuitively, it is not really wysiwyg. that i would like to see,

I love how easy to use SpamTitan is (coming from a Barracuda Appliance) and it just works at a very reasonable price per mailbox.

UI could be slicker, but honestly if it works great it doesn't have to look great.

I like the accuracy of blocking/allowing emails. Much less spam gets through from previous software

I wish the cloud version we had allowed individual users to manage their accounts line

Using the software is simple and easy . The setting are straight forward and the features are decent. The customer service is outstanding.

Customizing features is easy because there are very few customizations, setup is a bit confusing, and sometime it blocks emails from contacts.

The deployment went very smooth and customized to our environment very well. Every obstacle we had was dealt with and overcome. The product is way better than other competitors with appliances. We can ramp up a vm and transfer the config in minutes if there is an issue.

It takes a few minutes to get used to the interface and it is hard to find the email log at first.

After going through a fairly simple setup, SpamTitan just works. It does a great job of stopping most spam and has a small number of false positives. It is also pretty easy to set up notifications on any blocked emails to ensure that proper capture is occurring. One side feature that I really like is using the web interface to see what emails have been allowed through. Using that information, when a client calls and tells us they sent an email that we didn't get, I can immediately look on SpamTitan to see if the email reached our servers at all. This allows me to very quickly determine if an email that never reached us was blocked on by our servers or prior to reaching us at all.

If you change a filter in the web interface to return too many records, the site will sometimes hang.
I have sent in questions for support once or twice, and I do get a reply very quickly that the staff will address my question, but I often never get a response after that.

In our company we have been using Spamtitan for more than 6 years to deliver mail service to our clients. The default configuration can be somewhat permissive, but is extremely flexible so it can be easily optimized.
On the other hand, it allows you to send a summary of spam to end users, who can review filtered emails daily without directly exposing them to malware or viruses

The cloud version of the service works well but has several configuration limitations that must be maintained by default, so I highly recommend the on-premise version

I've had the opportunity to trial many different spam blocking services and I always go back to SpamTitan. Their locally hosted virtual appliance or their cloud service are both amazing and block spam effectively. I really like the ability to send quarantine reports on demand and manage your settings in the user portal.

I would like the ability for some more reports.

I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.

It can take some time to learn the environment and get it configured to your needs. That is expected when you have an environment like this that allows you to have total control.

This really solves my spam problem. I've used barracuda in the past but it was too expenisve for a small company like myself. SpamTitan is the perfect solution. Easy to set up and use.

I wish you had an option where I could resell SpamTitan on a "per user" basis. Then I could sell spam filtering to some of my clients.

Integration was easy, post sales team ensured all the steps were taken correctly and it is highly effective.

The layout is slightly dated and reminds me of older software like Magento's backend. Graphs could be flashier and there could be more of them, but these are minor things for me. However, they may matter more to others.

We were looking no for an on premise solution. This was by far the best we found.

Sales can take a while to get back to us for renewals

In this day and age, acquiring an anti-spam software is an absolute necessity and not a luxury. I hate having to keep filtering my email and blocking the scammers out there. It can take a lot of time doing that and it’s better to have a software that can help you with that. I found SpamTitan to be ultimate choice and in dealing with this matters. It’s very straightforward and all it does is eliminates spam, protects you from viruses and fraudulent emails. I can spend more time working on my other tasks instead of filtering the spam. SpamTitan is a great investment.

I don’t have any problems with this software. It has made my workload so much easier and I don’t have to worry on any threats. I’m thankful for this software.

This product has a lot of customizing options, which I like. For all of our customers, we have absolute control over the spam filtering system. The environment is steady, which is critical to our clients and us. When we were setting up our environment, the support personnel was accommodating. They responded quickly to emails and reached out to help us when we needed it. The spam detection system is excellent, far superior to other products we've used.

Learning the environment and configuring it to my needs can take some time. That's is to be expected in a situation like this, especially when we are dealing with very advanced tools or features that SpamTitan has provided.

A very good anti-spam filter with a lot of options. Suitable for any mailserver (I use it with a linux-based mailserver, but you can use it with Exchange as well). From time to time upgrades are available. These updates are running smoothly, I never had problems with it. We use spamtitan for 5 years now, we had only one actual problem during this period. That problem was solved quickly by the spamtitan helpdesk.

As from version 7, they've replace Kaspersky anti-virus gateway by Bitdefender. In my opinion, Kaspersky had a higher virus detection and worked better. There is also an extra free anti-virus gateway "Clamav", but that one I had to disable because of some troubles.