Rippling Reviews

Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

I like how rippling allows to automate many things, saving the operations team time. We mostly use it to onboard, offboard, payroll, PTO and employee database. I love the onboarding part of it because new employees can do it themselves, saving the employer time. Payroll takes about 5 minutes to complete and you get a cute graphic on payday! Offboarding is as easy as well. You make sure your settings are complete and rippling will take care of the rest.

I like the automation part, but for a lot of things its an extra charge. I receive emails very often from other areas of rippling, wanting to sell other features of their product, which is a little bit annoying. We were also setting up our benefits management with rippling to find out they would charge us for just having the information there but not actually managing the benefits, which was what it seemed they were offering when we agreed on this product. no biggie, we said no and it was good.

Nothing. Never got to actually use it because they de-activated my account and kept my money.

Their "portal" for documents to be e-signed is like a bad version of google docs- without the ability to import. You literally cannot import a pre-made document. You can paste the content and reformat it- so good luck with anyone transferring from another platform, anyone with pre-existing documents, basically anyone that wants to edit a document outside of their terrible text editor.

Rippling has been an absolute game-changer for our company. Their streamlined HR and payroll system saves us an immense amount of time and money! Not only is it easy to use, but customer support is always available to help with any questions or issues.

The only downside with Rippling is that their feature set is not as extensive as some of the more established HR and payroll solutions. There are some features and integrations that are missing which can be limiting for larger companies.

Rippling offers an all-in-one platform that simplifies HR processes, making it easy to manage employee data, payroll, benefits, and more. Its user-friendly interface, automation capabilities, and seamless integrations impressed me the most, saving time and effort while ensuring accuracy and compliance in workforce management.

One potential drawback of Rippling is the learning curve associated with its extensive features. While the platform offers comprehensive functionality, it may require some time and effort to fully understand and navigate. Additionally, occasional glitches or technical issues could be frustrating, although the support team is generally responsive in resolving them.

Ripping has been incredibly helpful in tracking hours and pay for our organization. It is easy to correct clock in and clock out issues. Any time we have needed support, customer service has been available.

There is very little to share in terms of what we don't like about Rippling. Our organization has people working at many sites, including virtually. This helps us stay on top of time management for employees, pay periods for payroll, W2's for tax season, and keeping track of HR documents. If anything, we just need more time with Rippling to make sure we are getting the best use of the features available.

The all-in-one solution that can manage HR and finance in one suite. It is user-friendly and does an excellent job at balancing performance with integration and accessibility.

No really cons but sometime the website is slow to load.

we use it so easily, tools we use work great and have visibly views.

Dash board needs to be modified to contain more information.

Easy to edit and comment on changes to time card and time off requests.

There should be a running total of "regular time" worked during the current day on the Timeclock page.

Rippling is easy to use. It's got a user friendly experience. We're a tech company so functionality was very important to us. The PEO services are great. It integrates well with other products.

We're a global company so learning how to functionally utilize the product for our different countries and needs has taken some getting used to and back and forth with their customer service but they've been very responsive.

There are only 2 good things about this software 1 is that it is multi-state and 2 is the ease of use.

Support is very lacking. It is impossible to talk to a real person. It takes way to long for issues to be resolved. There is an extra fee for everything including payroll corrections it is not cheap you are not told this up front at all until you contact support to have a correction made, then if the correction causes a return to be amended it costs extra money for those to be done. For the price you pay on a monthly basis for Rippling one would think that these things would not cost extra money.

I can not speak highly enough about Rippling. After working with several other HRIS systems (Namely most recently) and PEOs (ADP and Trinet most recently) I am highly impressed by both the quality of the platform as well as the customer support.

At times, the software can be a bit complex to use. But customer support is always there to help you. One feature I would love to see is a better HR dashboard, the reporting is wonderful but it would be great to simply log in and look at things like attrition, change over time, etc.

Leave off, vacation, sick time, and working from home are all tracked in Rippling. Our insurance details, pay stubs, and company structure are all readily available through Rippling. It's convenient to have everything in one spot rather than constantly bug HR.

The user interface is boring. The dashboard should provide easy access to frequently used software like time tracking. Despite my objections, I am frequently required to use a two-factor authentication process.

The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.

I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though.

I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.

1) Technology that makes my life better
2) Responsive team/customer service
3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.

1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes.
2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).

Rippling is very easy to use and has many features that help to get all your administrative work done fast and accurately. I like how managers are also given the capacity to pull their own team reports vs relying on HR to provide them with reporting data.

Adding new hires into Rippling throughout the year does not automatically add the prorata vacation days into their profile - you need to manually add that data.

The streamlined instructions for new recruit tasks were really helpful. I also like being able to access all of my company's data from a one app. Because of ripple, I was able to immediately begin new hire tasks, take care of my benefits, and handle all other aspects of the new hiring procedures.

Absolutely nothing about this is counterproductive. The system's user interface and functionality meet my needs, so that's good. However, the structure of this review is not something I enjoy. Make a check box survey out of it. I don't have answers to several of the inquiries, such as which product version and options the company currently uses.

We hire hundreds of seasonal employees for short seasonal contracts 5 times/year. Rippling allows me to onboard and offboard employees in around 1 minute (no joke). I have taken a multi-day task and, with Rippling, have reduced it to a couple of hours. The ease, simplicity, and customizable nature of Rippling allow me to take the guess work out of offer letters, NDA's, 8850's, and I9. Rippling works with and connects to ALL of the software that we use for day to day employee managment such as our timecard system, GSuite, ShippingEasy, etc.

I honestly do not have a single complaint. Rippling is constantly updating and improving.

The consolidation of HR, IDP, MDM, password management, anti-virus and more in a single system. Not only does this do SAML/SCIM they have built out integrations with a number of SAAS applications that can control account creation, removal and permissions.

MDM has some feature limitations compared to the other major players and also still has some bugs. The lack of push authentication for 2FA slows down the daily logon. No integrated MAC OS login (although one is supposed to be coming).

I found Time & Attendance such an ease as opposed to other Payroll companies and believe me there were a lot .

The customer service is great but there are times where I would like to speak to someone immediately and there is no way of doing that until I fill out a form to contact service. They are pretty fast at getting back to us from that form though.

I love that it combines IT and HR into one portal. As a fast growth company, Rippling as made rapid growth and hiring possible because of the ways it has streamlined onboarding. As an HR professional I cannot tell you the many ways Rippling has benefited me!!

They recently added a chat feature which has helped with support but over the last year support has been the trickiest part. I have seen major improvements over the last 2 months.

Additionally, I would like more abilities to streamline what managers can see, reporting, and org chart capabilities.

This website is a game-changer for businesses of all sizes. It offers excellent payroll features, HR features, and time tracking, all in one place.The payroll features on Rippling are top-notch. It's easy to set up and manage payroll for your entire team. You can automate your payroll and even integrate your benefits programs. You can also access paystubs and tax documents online, making it easy for you and your employees to stay on top of payroll.The HR features on Rippling are also impressive. You can manage employee data, track time off, and create custom workflows. You can also automate onboarding and offboarding processes, saving you time and ensuring that everything is handled accurately.The time tracking feature on Rippling is another standout feature. It's easy for employees to clock in and out, and you can set up custom time-off policies. You can also track time spent on projects, making it easy to manage your team's workload.Overall, Rippling.com is an excellent HR management solution. Its payroll features, HR features, and time tracking are all top-notch, making it easy to manage your team and your business. Plus, it's user-friendly and easy to navigate, making it a great choice for businesses of all sizes.

I don't have anything I'd want to improve at this time.

User-Friendly Interface: Rippling has a simple and easy-to-use interface that makes it simple to manage all of your HR, payroll, and IT needs in one place.Integrations: The software has a wide range of integrations with other popular business applications, such as Slack, Zoom, and QuickBooks, which makes it easy to connect with other tools you're already using.Automated Workflows: Rippling automates a lot of your HR, payroll, and IT workflows, which can save you time and reduce the likelihood of errors.Security: The software uses advanced security protocols to keep your data safe and secure, such as two-factor authentication and encryption.Customization: Rippling allows you to customize your workflows, forms, and other features to match your specific needs and requirements.Employee Self-Service: Rippling provides an employee self-service portal, allowing employees to manage their own HR and payroll needs, such as updating their personal information or accessing their pay stubs.Customer Support: The software provides excellent customer support, with 24/7 live chat, email, and phone support available.Overall, Rippling is a comprehensive and user-friendly software solution that can help businesses streamline their HR, payroll, and IT processes.

Pricing: Rippling can be more expensive than some of its competitors, particularly for smaller businesses or those with fewer employees.Learning Curve: While Rippling is designed to be user-friendly, some users may find the platform's depth of features and integrations to be overwhelming, especially for those who are new to HR and payroll software.Integration Limitations: While Rippling does have a wide range of integrations available, some users may find that their preferred software is not yet supported or that the integration options are limited.Limited Reporting Features: While Rippling does offer some basic reporting features, some users may find that the reporting capabilities are not as robust as they would like.Limited International Support: Currently, Rippling is only available in the United States, which means that businesses with employees outside the U.S. may not be able to use the software.Overall, while Rippling is a comprehensive software solution, it may not be the best fit for every business. Users should carefully evaluate their specific needs and compare Rippling to other HR and payroll software options before making a decision.

From a user standpoint, Rippling is excellent - it has all of my HR related items conveniently located & easy to access. Payroll, benefits (including insurance details - no more worrying about losing my card!) and PTO all centrally located.

From an IT standpoint - as someone who has SOME admin types of access to Rippling, but not full access - it is great to have a central location from which I can pull employee details like title, location and direct reports / who each person reports to. It allows me to keep that same data in sync across multiple systems, using Rippling as the "HR Confirmed" data source. I also love the two-factor authentication requirement. I turn that on anywhere it's an option for me!

I, personally, have no issues with Rippling at all. There's isn't a "likes least" I could offer. I don't know the costs, but we have a very cost-aware management team so I am sure it is competitively priced. I didn't have to get involved in the setup or implementation, but do know that the team that did work through that didn't run into any serious obstacles, and was able to get quick support to any questions they had.

Rippling interfaces with hundreds of companies which allows the flexibility to use the resources you need. We were able to work with our own benefit broker, 401(k) provider, time keeping, and more. Their interface has allowed us to connect products as SSO, even those that don't necessarily connect with Rippling. They have worked very closely with us to get things right and I appreciate that our feedback is listened to and acted upon.

Our payroll is very complicated. It took us several runs to get the bugs worked out and we still have to do some things manually, though we are changing timekeeping vendors which will help tremendously.

Also, in the beginning we didn't have a dedicated account manager so we had to work with different people after implementation. That had since been rectified.