--- description: Learn how UXPressia can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UXPressia Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [UXPressia](/software/112651/uxpressia) # UXPressia Canonical: https://www.getapp.ie/software/112651/uxpressia Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/112651/uxpressia?page=2) > UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free\! > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of UXPressia Users can visualize, analyze, export and share professional customer journey maps, personas, and impact maps in minutes. Analyze journey maps to eliminate pain points in your service and win more customers. Define user archetypes and design for their needs to increase loyalty and conversion. Align team activities with overall business objectives and make better roadmap decisions with Impact Map Online. Share and collaborate with teammates from across the globe. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UXPressia - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$95.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: FREE: $0 Forever free PRO: $36/month per user BUSINESS: $95/month per user ENTERPRISE: Contact UXPressia - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Action Management - Brainstorming - Collaboration Tools - Commenting/Notes - Customer Experience Management - Customer Journey Mapping - Customer Profiles - Customer Segmentation - Customer Touchpoints - Customisable Branding - Customisable Templates - Dashboard - Data Import/Export - Data Visualisation - Drag & Drop - Experience Management - Feedback Management - For Websites - Map Creation - Map Sharing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software) - [Personalization Software](https://www.getapp.ie/directory/609/personalization-behavioral-targeting/software) - [User Experience (UX) Apps](https://www.getapp.ie/directory/1287/ux/software) - [Customer Journey Mapping Tools](https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software) ## Alternatives 1. [Lucky Orange](https://www.getapp.ie/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Miro](https://www.getapp.ie/software/91635/miro) — 4.7/5 (1680 reviews) 3. [Hotjar](https://www.getapp.ie/software/101789/hotjar) — 4.6/5 (539 reviews) 4. [Indeemo](https://www.getapp.ie/software/2047363/indeemo) — 4.8/5 (45 reviews) 5. [Pendo](https://www.getapp.ie/software/107315/pendo-platform) — 4.5/5 (238 reviews) ## Reviews ### "The best tool that I ever use for creating a customer journey map, personas and impact map." — 5.0/5 > **Sergey** | *26 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: It is very important for our team to visualize how we can deliver an exceptional experience to our customers before start coding. And this tool totally cover all our needs. This is easy to use product that also provides a lot of useful templates. > > **Cons**: During the use, I did not find any things that could spoil my impression of this product. So I recommend it to all product developers who are interested in understanding their client better and want to provide a valuable product. ----- ### "Uxpressia for Journey Mapping and Personas" — 5.0/5 > **Gregg** | *15 November 2024* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Thrilled to integrate @uxpressia into our courses. Their tools and templates are intuitive and enhance the learning experience for oue students. Check them out here: https://uxpressia.com/w/templates" > > **Cons**: No negative points, that I have found so far. > > Very positive, many new features getting added. ----- ### "Review" — 3.0/5 > **Jamie** | *25 February 2020* | Design | Recommendation rating: 7.0/10 > > **Pros**: I like that this is an online software that I can access from anywhere. I appreciate the simple aesthetic and that I can create nice-looking personas easily. > > **Cons**: As someone new to the software, I didn't really know where to begin. Particularly when creating a customer dream map, I didn't know what should go in each text box (But i guess maybe that was designed to be flexible, so that's why?) ----- ### "Incredibly helpful and easy to use visualisation tool to translate ideas into actionable points" — 5.0/5 > **Kim** | *6 December 2021* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. Great little explainers about what the differen boxes/sections are for. Set up to make it easy to facilitate a great discovery process - we are learning a lot by going through the process of the journey mapping, impact mapping and persona creation. We also love how all of these components fit together so seamlessly, and how you can pull the different elements into the different 'views' eg persona into the journey map etc. Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able to chose which ones to utilise in each instance. > > **Cons**: There is no way to get a view on one page for sharing purposes, 'scaling' it when the journey map or impact map is big. This can make it hard to take others who are not as inimately invovled on the journey with us, particularly those who are not as comfortable with this concept who we are trying to get 'buy-in' from. > > It's been such a pleasure using UXPressia. The team have been so responsive and supportive whenever we've had questions, and the features themsleves have been super helpful in supporting us in our dicovery process as we've been going through our journey mapping process, and building personas and our impact map. The system capabilities allow for a good amount of customisation while still offering a helpful framework to make it easy to stay focused and on track with our project. We are till working through much of this and really enjoying what we're able to uncover and develop as part of this process. Thank you UXPressia team\! ----- ### "Most complete and flexible Journey Mapping software" — 5.0/5 > **Ronald** | *22 December 2021* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: UXpressia is easy to use but also has all the features I need to make both small and big/complex journey maps. It's highly customizable if you want it to be, or you can just use the default options and still get a great looking journey map. > > **Cons**: Performance on big maps could be better. > > I use UXpressia to make journey maps that aim to give a complete view of the journey. I include a lot of data and documents (screenshots, emails, pdf's etc). This works really well. If your goal is to make more 'light' journey maps that give a quick overview of the journey then there might be more suitable alternatives. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/112651/uxpressia?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/112651/uxpressia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data