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74 Reviews
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SentinelOne is a great endopoint management solution!
Reviewed on 17/4/2023
It has been a great experience and we will continue to use their platform in the future.
Pros
SentinelOne was easy to deploy into our environment!
Cons
Honestly not a lot of issues, we like SentinelOne!
Alternatives Considered
Microsoft Defender for Office 365Reasons for Choosing SentinelOne
Price and FeaturesSwitched From
Norton AntiVirusReasons for Switching to SentinelOne
Price- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Perfect EDR solution with Autonomous Response Capabilties
Reviewed on 2/5/2023
It has been really positive with SenitnelOne becoming the go to EDR product that we recommend for our clients to meet the EDR requirements.
Pros
Autonomous response to threats regardless of being online of offline in connectivity to the management console. Ease of deployment and configuration. The simple UI with the access to the detailed product documentation, which provides comprehensive details needed for operations as well as troubleshooting. The support service, which responds rapidly and sorts out the issues within few mail correspondences.
Cons
They would require few feature additions in vulnerability management to compete with other leading vendors.
Alternatives Considered
FalconReasons for Switching to SentinelOne
The recovery feature with the ability to perform remediation and rollback autonomously at machine speed. The ease of deployment and ability to cover entire corporate infrastructures.- Industry: Publishing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SentinelOne - good protection but can be flaky
Reviewed on 18/5/2021
Confidence in the product now (in May 2021) is nowhere near as high as it was a year ago. Recent upgrades have introduced issues for us - we have had to deal with a lot of them manually user-by-user. Current build seems a lot more stable but this was a lot of pain to go through to get to this point.
Pros
Agent install - deployed to a PC - reboot and it's working. Web console filtering allows identification of incidents and configuration in a fairly simple manner.
Cons
Some upgrades of the product have introduced major issues. eg One release broke some OS upgrades on certain models of laptop leaving them unable to boot. Another version introduced crippling speed issues with Adobe products. To their credit they do eventually fix these issues, but not quickly enough.
Alternatives Considered
BlackBerry CylancePROTECTReasons for Choosing SentinelOne
Early adopter of S1. Cost and functionality - the daily .DAT updates with McAfee were cumbersome to keep track of and sometimes painful to resolve if they wouldn't deploy. Also it's a fairly archaic concept now to have to update daily whereas S1 has less updates (a lot more than promised) and console management is simply better than McAfee.Switched From
Trellix Endpoint SecurityReasons for Switching to SentinelOne
Cost.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SentinelOne Autonomous Active EDR
Reviewed on 13/5/2023
Pros
As a user of SentinelOne in my organization, I am pleased to know that the platform has been recognized as a leader in the Gartner Magic Quadrant, as well as being rated highly in Gartner Critical Capabilities reports. The platform's performance in MITRE Ingenuity Evaluation reports has also been exceptional. These recognitions provide me with confidence in SentinelOne's ability to deliver reliable and effective endpoint protection. Additionally, I appreciate the platform's advanced features such as its one-click automated remediation and rollback capability, which significantly simplifies the incident response process. These features enable me to respond to potential security threats efficiently, effectively, and with minimal disruption to my organization's operations. Overall, SentinelOne's recognition in industry reports and advanced capabilities make it a valuable tool for my organization's endpoint protection needs.
Cons
As a user of SentinelOne in my organization, I believe that the platform would benefit from including patching capabilities within its application vulnerability assessment solution. This would provide a more comprehensive approach to endpoint protection, helping to ensure that vulnerabilities are not only identified but also promptly remediated. Additionally, while I appreciate the advanced features and capabilities of SentinelOne, I do believe that the pricing is on the higher side compared to some other endpoint protection solutions in the market. As a user, I would welcome more affordable pricing options that are accessible to organizations of all sizes. These suggestions are provided as potential areas for improvement and do not necessarily reflect the experiences of all SentinelOne users.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best & Complete Endpoint security in Market
Reviewed on 10/10/2022
Overall i am extremely happy that we implement this endpoint security as it gives peace of mind with the security and manage services and insights it brought with it. we are using it for 4 years with no issues at all
Pros
tons of features but more importantly security. we never had any incident since we deployed sentinelone. rollback feature is awesome, threat hunting is very good and visualization of events with deep diving is something which helps to understand the overall threat landscape
Cons
only thing i don't like about them is their support is not locally available and they keep on introducing new features as a module with additional charges
Alternatives Considered
FalconReasons for Choosing SentinelOne
Too many issues and incidents even support was unable to resolve many issues. we had to cry withe poor securityReasons for Switching to SentinelOne
Cost for Crowdstrike was very high and time to rollout was high compare to sentinelone- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Why Sentinel One is good, but with Vigilance, it's far better
Reviewed on 13/1/2023
Overall, our experience has been very positive. We have had a few infections, which were caught and renediated, but nothing has given us any major grief.
Pros
Overall, Sentinel One is easy to deploy, easy to monitor and has many features that other AV solutions don't offer or only include at a higher price-point. If Vigilance is added to the subscription, you will sleep better at night. It is pricey, but, knowing that you have a team that responds intantly to an incident is priceless. They can remediate, investigate, roll-back and many other things. This has made my job far easier and I do sleep better at night knowing that someone is always looking out for my environment.
Cons
During our initial deployment, we had several PC's that had to be reloaded from scratch. This occurred when we began our initial deployment of Windows 10 in our environment. The version we were using caused the OS to stop functioning. Re-imaging was our only option. We reported, and were asked to try a newer version. No further issues and we only had a small handful of PC's affected. Only one other con so far....price. Sentinel One is not cheap, but you get what you pay for.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy Top Teir EDR for Small Team
Reviewed on 9/1/2023
Very easy to deploy and figure out. Has a lot of good features and detail if you want to explore it. Reduced the false positive alerts from our old solution.
Pros
I love how easyer it is to use and the automated rediation, roll back and isolation features to do the work for me.
Cons
I wish that they had an auto update feature for agent versions. It does update the current version with needed things, but it does not update the installed agent to a new version. Have to push it out manually via the console.
Alternatives Considered
FalconReasons for Choosing SentinelOne
Had massive issues with operational functioanility and faulty detecitons of old solution.Reasons for Switching to SentinelOne
Price and ease of use.- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great EDR
Reviewed on 17/1/2023
The product is great for detecting new threats because of its behavioral model. Signatures are still supported for known threats so its the best of both worlds. Management is easy and several groups can be created to apply different sets of policies to endpoints.
Pros
- Easy to implement- Policies are easily customizable- Host Firewall is a great feature- Remote shells allows to quickly investigate incidents.
Cons
- Host Firewall should be improved to control web traffic.
Alternatives Considered
FalconReasons for Choosing SentinelOne
S1 offerent more features and the cost difference wasn't significant.Switched From
Cortex XDRReasons for Switching to SentinelOne
Falcon was considerably more expensive.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SentinelOne is an Easy to use and powerful tool
Reviewed on 13/1/2023
From the first Demo, to the install the team was super helping in getting us up and running.
Pros
It was easy to demo, test and deploy. The product shows info on the endpoints in a easy to read format.
Cons
None really. The main package had everything we needed.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost per feature and overall strengths is great
Reviewed on 22/4/2023
We don't have a lot of virus activity, but we do feel very safe with the detection AI S1 uses, and love the lack of false positives in our alerts that don't waste our time. The central management is nice, but almost TOO centralized, since if a device is "offline" there's not much you can do to repair the network stack or whatever it is that S1 does to kill the network connection. We've only had one instance in the past year were the network connection went offline and we could not get it back up and running with a repair or offline uninstall. May have been my own fault for not reaching out to S1 support since they are usually pretty responsive and helpful - this was a non-important server I decided could be rolled back manually from backups which resolved the issue.
Pros
The price point to get the EDR values is the winning solution for us. Crowdstrike was considered multiple times, but S1 beat it in our review when taking in price/value concerns, not to mention the alert values were more spot on with "real" alerts that wasted our time much less. S1 also ties in with tons of other services in the cybersec world with it's API options.
Cons
The occasional alert that's false-postive or the pulling-network-cord feature on endpoints that don't appear to have a lateral spreading virus. (Rare detection flaw maybe). The biggest gripe would be years ago if the S1 software had some kind of internal database corruption, rebooting our domain controllers could nuke it from orbit... thankfully, this has not happened for over a year and we're very happy now.
Alternatives Considered
FalconReasons for Choosing SentinelOne
Adding EDR functionality without Crowdstrikes large fees, and we were not positioned to move to Microsoft Sentinel yet.Reasons for Switching to SentinelOne
Price/function/API/support.- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Zero Day Protection for small staff.
Reviewed on 5/1/2023
We have a number of devices in the hands of not only employees but students too. This solution gives me confidence that the devices that are out there in the wild will not bring something back into and spread in our network.
Pros
With a staff of 2 and over 150 employees and nearly 200 devices it is essential that we have XDR that is easy to use and as little work for administration as possible. SentinelOne delivers in spades. I can't say enough good things about this product.
Cons
It is a little on the expensive side of the solutions we have used in the past but so worth it.
Alternatives Considered
Falcon, Trend Micro Deep Security, Bitdefender GravityZone, Symantec Endpoint Security, Webroot Business Endpoint Protection, Avast Ultimate Business Security and ESET Endpoint SecurityReasons for Choosing SentinelOne
ProtectionSwitched From
AVG Antivirus Business EditionReasons for Switching to SentinelOne
Cost, protection, and ease of use.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sentinel One - Next Generation detection and response tool with AI based
Reviewed on 28/9/2021
SentinelOne is way ahead of all the traditional EDR solutions and exceptionally well in terms of its capabilities (roll-back) and in Machine learning in understanding the behaviour and protecting from Zero-day vulnerabilities.
Pros
Sentinel One is very simple in deployment all the resources are available easy to understand for even a new user. the built-in architecture is very simple and the rollout agent is easy to deploy or pushing with 3rd party tools.
When it comes to its XDR capabilities way ahead of all the traditional products, its Machine learning capabilities, and roll-back features, etc.. special comment for its storyline based on events and any incident that happens. Auto remediation capabilities are exceptional.
Cons
as the product has good capabilities but lack's in defining things deeply. building deep level policy fro endpoints or DLP based policy on products are limited.
Endpoint-specific policies are not so flexible and also not feasible for some customers because of their price.
Alternatives Considered
Intercept X EndpointReasons for Choosing SentinelOne
because of its support and weak capabilities in handling zero-day threats and no storyline of incidents, capabilities in rollout agents, machine learning, threat prevention, remediation actions, and so on.Switched From
Symantec Endpoint SecurityReasons for Switching to SentinelOne
Sentinel One is excellent in its auto-remediation and machine learning capabilities. we really like its rollback feature, inbuilt device control basic DLP policies, and its architecture from account to the group level is easy in customization and maintaining the agents in terms of building-specific policy or maintaining storyline.- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sentinelone, the perfect endpoint security solution
Reviewed on 12/3/2020
While weighing the merits and demerits of the software , we can always ignore the demerit which i have mentioned, since sentinelone being a endpoint security system the process of disconnecting from the network is a the better option to control the security breach and after analyzing why the issue happened we can either uninstall the software or try to reconnect the system to network.
Pros
For the past one year am using this product . What i like the most is its ability to find vulnerability in endpoint systems and sudden disconnection form the local network, which makes the other systems in the network safe. It even finds the scripts running in the endpoint and helps us to identify potential security breaches.
Cons
Being a cloud service sometimes the web login is not available and also the frequent updation of the User interface makes it really confusing . When ever a system is blocked from network and if there is no internet connection for the system its to much difficult to restore he network , only thing that we can so is to uninstall the software and then connect the network.
Reasons for Choosing SentinelOne
BETTER PROTECTION OF ENDPOINTS . ABILITY TO DISCONNECT THE ENDPOINT FROM NETWORK IN CASE OF ANY MALICIOUS ACTIVITY.SENTINEL DETECTS THE SERVICES AND PROCESSES IN AN ENDPOINT AND MAKES THE DECISION TO KILL THE VULNERABILITY AND DISCONNECT THE SYSTEM.Reasons for Switching to SentinelOne
This product was recommended by our vendor and the decision to select the software was never a failure- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 9/1/2023
My experience with the product has been excellent.
Pros
The most impactful feature of the product is the protection. If an incident is detected the device is immediately disconnected from the network and the team is notified via email. This kicks off a response process for my team to investigate and label as a true incident of a false positive.
Cons
I would say the only weakness of the product is the lack of ad hoc reporting. I have a need to create special reporting and there is not a feature to do that.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful, smart, constantly developing new features
Reviewed on 19/8/2021
Very positive, love the product, enables us to have high degree of confidence in the protection of network assets
Pros
Ease of deployment, comprehensive visibility into threats and threat lifecycles, amazingly versatile exclusion functionality.
Cons
Some of the desired features are not available in the Core SKU
Alternatives Considered
Intercept X EndpointReasons for Choosing SentinelOne
Moved from 'Classic AV' to a true EDRSwitched From
Bitdefender GravityZoneReasons for Switching to SentinelOne
Performance issues and compatibility issues that we had with Sophos did not occur with S1- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Reliable and efficient endpoint detection
Reviewed on 13/8/2021
We wanted a better layer of protection for endpoints, something doing more than AV. SentinelOne fits this request as they are watching for more than malware, but also watching and monitoring behavior.
We have this deployed on several thousand endpoints now and it works just the way we wanted it to.
Pros
I like the way you can customize exclusions and alerts.
I like the web console for endpoint management and the many options you have from there including taking an endpoint offline.
Cons
Navigating the web console is slow when you have many agents installed.
Typically an endpoint reboot is required when you make any changes like a new exclusion, enable/disable the agent. This is not convenient of practical.
Identifying the actual file or process that is the source of an alert can at times be challenging.
Alternatives Considered
Intercept X EndpointReasons for Choosing SentinelOne
We felt Webroot was not being aggressively developed in regard to behavior analysis and threat detection.Switched From
Webroot Business Endpoint ProtectionReasons for Switching to SentinelOne
Speed of deployment, the web console, accuracy of detection, and options to deal with threats.- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tony the Tiger would say "It's GRRRRRRREAT!"
Reviewed on 5/1/2023
Perfect. Everything has just been perfect. It all started with your aptitude of communicating with prospective customers in a timely manner, which your competitors did not.
Pros
We love how transparent S1 is. We get ZERO complaints about the software blocking or causing other headaches. We like how accurate the matching is and the automatic remediation it provides.
Cons
It's not free (just kidding). There isn't really anything to dislike about the product. You all are on the right track and honestly the only EDR worth replacing Microsoft Defender with after it's all said and done.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Sentinel One - Good Value for the Money.
Reviewed on 17/1/2023
So far, so good. No major issues.
Pros
S1 provides most if not all of the features of its competitors but at a much better price point.
Cons
Understanding the UI can be confusing and figuring out how to roll-out the software can be a little rough. I ended up using a 3rd party tool to roll it out.
Reasons for Choosing SentinelOne
We need more advanced software becuase of all the new ransomware that has come out.Switched From
Bitdefender GravityZoneReasons for Switching to SentinelOne
Best mix of features and price.- Industry: Civil Engineering
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
S1 Review
Reviewed on 5/1/2023
Presales was great. No pressure purchase. Answered all our questions. Gave several demos. Support has been great. No major issues during deployment. Updates have gone relatively smooth. Regular communication about updates and new features.
Pros
Easy to deploy. Agent is lightweight. Locked down our environment - internal pen-testers have trouble bypassing it. Has saved us a few times as users will be users and click on anything and everything. Has been rock solid for the past year. Happy with the purchase.
Cons
Sometimes it blocks things and it's tough to tell unless you really dig into it. Sometimes causes legit software to stop working until you whitelist. No automatic update for agents.
Alternatives Considered
FalconReasons for Choosing SentinelOne
Needed to move into next-gen AVReasons for Switching to SentinelOne
The S1 sales team was open and honest about their product. The Crowdstrike folks shit all over their competitors when we talked to them.- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software!
Reviewed on 13/1/2023
It does what we want it to do, which is protecting our endpoints. Its a lot better than legacy AVs.
Pros
Very easy to use. Installation steps are easy to follow.
Cons
When whitelisting something that was flagged, it does something weird to the file path. The actual file path isn't whitelisted. You have to go in and manually change it.
Alternatives Considered
FalconReasons for Choosing SentinelOne
Bitdefender was slowing down our serversSwitched From
Bitdefender GravityZoneReasons for Switching to SentinelOne
We liked SentinelOne more and the pricing was better.- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Made the Move
Reviewed on 5/1/2023
We absolutely love the solution. From planning to implementation, the software and support staff have been really responsive and great.
Pros
I really like the ease of use with the software and how accurate it all is. It makes our daily IT lives a lot easier.
Cons
The cost of the product is a bit much for the upper tiers, but overall justifiable to some.
Alternatives Considered
Cortex XDRReasons for Choosing SentinelOne
Inadequate functionality and not that great on reporting of us.Switched From
Symantec Endpoint Security- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product, setup straight forward, and effective
Reviewed on 13/1/2023
Overall happy with our choice to go with S1
Pros
The responsiveness of the product to threats and ease of setup.
Cons
Abnormal deployment for a particular server was an issue and support was lacking.
Reasons for Choosing SentinelOne
Better coverageSwitched From
Webroot Business Endpoint ProtectionReasons for Switching to SentinelOne
better bang for buck- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sentinel One - Great Endpoint Protection
Reviewed on 5/1/2023
After reviewing many different Endpoint Protection software, we found Sentinel One to have everything we needed. I've been impressed with it and would definitely recommend it to anyone.
Pros
This software is hard to circumvent. I love the quarantine/block options on nefarious files. The notifications work great and there's many options to configure. It's quite simple to manage and makes my job so much easier.
Cons
Sometimes the agent won't update on a PC. So it has to be manually uninstalledre-installed with special commands from SAFE MODE on Windows PCs. It's uncommon but it does happen.
Alternatives Considered
Microsoft IntuneReasons for Choosing SentinelOne
We needed more option and central management.Reasons for Switching to SentinelOne
Cost and functionality. Ease of use.- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Leading edge and best option for us
Reviewed on 5/1/2023
Pros
Great option and package. Have used it for a few years now and continue to be impressed with its capabilities. Continues to be developed and evolve as the threat landscape increases.
Cons
The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SentinelOne
Reviewed on 9/1/2023
Our previous endpoint protection was not up to the task and we upgraded to S1. The protection is great, but the additional insight into our endpoints is invaluable.
Pros
Finding a specific end point and the amount of information available is amazing. It's like endpoint protection and asset management all in one.
Cons
IT would be great to be able to push software installs or commands to endpoints.