SentinelOne Reviews

Very effective detecting and eliminating threats. Users rarely noticed it was on their machines, which is definitely a plus. Never seemed to slow down machines either.

The admin panel is definitely a little confusing, especially at first. Could be made much simpler. Also, uninstalling this product off machines were sometimes a pain.

Great option and package. Have used it for a few years now and continue to be impressed with its capabilities. Continues to be developed and evolve as the threat landscape increases.

The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.

The most impactful feature of the product is the protection. If an incident is detected the device is immediately disconnected from the network and the team is notified via email. This kicks off a response process for my team to investigate and label as a true incident of a false positive.

I would say the only weakness of the product is the lack of ad hoc reporting. I have a need to create special reporting and there is not a feature to do that.

Highly effective, detects zero-day vulnerabilities, flexible configuration. Whitelisting catalog helps with common applications getting set up appropriately for customers.

As with other AI / Machine learning based solutions, there are false positives, and sometimes this can be tricky to get the proper exclusion in place.

SentinelOne helps protect our systems from both known and unknown threats. The ability to rollback changes make the product more powerful than traditional antivirus solutions.

Deployment of SentinelOne is definitely geared toward the experienced IT professional. The product takes time and experience to set up.

The deployment was incredibly easy on each machine and we really like the USB device monitoring to control external devices. The Daily reports are helpful for documentation/record-keeping purposes.

The activity dashboard can be a little complicated if you aren't a technical person. Same with the threat hunting rules. The layout isn't super friendly and has a learning curve of where everything is.

It was easy to demo, test and deploy. The product shows info on the endpoints in a easy to read format.

None really. The main package had everything we needed.

Finding a specific end point and the amount of information available is amazing. It's like endpoint protection and asset management all in one.

IT would be great to be able to push software installs or commands to endpoints.

Industry leader in the real-time behavior monitoring. Very few false positives, and easy mitigation when they do arrive.

Hard to find VARs in Canada to purchase from

The SentinelOne Deep Visibility is the most impactful feature of the software. It makes for an excellent threat-hunting exercise.

SentinelOne requires users to encrypt a threat file with a complex password before it can be downloaded. The complex password introduces a minor problem when assessing the malicious file locally. For instance, one might be tempted to use a browser-generated password to meet the password criteria, but this is difficult to remember and would always require one to check their saved passwords to enter correctly before one can commence an analysis of the threat file in a lab environment. It will be much easier if threat files are encrypted with a standard password of "infected" or at least allow users to use passwords like this instead of a complex one.

Quick and easy to use dashboard that is always clear about the required information.

Integrations can sometimes not always work as expected.

There is virtually no interaction from an admin standpoint after the install.
This program catches and quarantines issues before they do damage.
The notifications allow you to white list a program if it was blocked incorrectly

They have multiple consoles and knowing which one hosts which computers can be a bit hard.
But they are going down to one console soon.

The Customer Service is top notch. Whenever we need help the support team is well informed about their software and are reliant in helping to solve issues. Sentinel One also is a strong anti virus that we've used to monitor and protect our endpoints.

The set up was a bit confusing and it can be a bit burdensome to learn how to properly use the software.

I like its Reporting, Monitoring and Alerting capabilities

I think from an investigative standpoint, the deep dive search capability can be further improved.

The product is easy to use and has a great and easy dashboard.

It tends to take up a lot of processing resources on a PC.

Truly a gem, this is an advanced threat protection software that gives you all the details on what? when? why? where? and can restore your system back to its original state.

It can be a memory hog sometimes if it is trying to calm down a malicious piece of software. Not much else is wrong.

The best part about this next gen endpoint protection is that it uses AI and user behavior to protect against threats. No more AV scans to slow down computers.

Linux and Mac support are sorta lacking but Windows is solid.

The software is very powerful and provides protection even for things you werent aware of.

Onboarding can be confusing as the repos and documentation do not always line up

very responsive vendor, helped with implementation and answered all questions

Time difference in getting a hold of customer support due to the fact they are out west