PureVPN Reviews

PureVPN

4.3 (75)
Secured VPN service offering limitless, anonymous web access

Overall rating

4.3 /5
(75)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.2/5

87%
recommended this app
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75 Reviews

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple and Fast VPN

Reviewed on 4/11/2018

Easy to use VPN for all devices.

Easy to use VPN for all devices.

Pros

I like how PureVPN supports several VPN protocols, including: IKEv2, L2TP, PPTP, OpenVPN, and SSTP.

Cons

It can be difficult to get online sometimes.

Robert
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Instant International Testing

Reviewed on 31/7/2021

Pros

PureVPN allows us to confirm how our geo-specific sites are going to appear for our end users no matter where they are. It makes a difficult problem really straight forward.

Cons

There's not much I dislike. It solves a real problem and does so cheaply. In one case it would have been helpful if we could have specified where within a country the IP was located but this was pretty specific and I get why (particularly in the case of this country) it was not possible.

Alternatives Considered

TunnelBear
Clint
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Low cost, not user friendly

Reviewed on 11/2/2022

Wouldn't pay money for it again, there are better options for similar price that work a lot better

Wouldn't pay money for it again, there are better options for similar price that work a lot better

Pros

The cost of it was very low compared to other similar VPNS

Cons

The functionality was very lacking, VPN disconnects often and slows your connection significantly

Alternatives Considered

NordVPN and IPVanish

Reasons for Switching to PureVPN

Got a good deal on it, like $70 for 3 years..
carl
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Wide variety of servers in the world.

Reviewed on 30/7/2019

Excellent for maintaining privacy and protection. It has many quality servers in the main countries...

Excellent for maintaining privacy and protection. It has many quality servers in the main countries and cities of the world.

Pros

The additional personal IP location service is effective for accessing the Streaming pages and the connection speed is high. Fully encrypt your geolocation and IP address.

Cons

The Android application has interruptions and Internet speed is also a bit affected. Sometimes problems arise with connection protocols, however, the support service is fast and live. Additional services make the monthly payment expensive compared to other VPN programs.

Stephen
Overall rating
  • Industry: Printing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The good and the bad of PureVPN

Reviewed on 7/3/2022

PureVPN gave me protection most of the time

PureVPN gave me protection most of the time

Pros

I liked that PureVPN supports tunnelling - one or more apps can connect via the VPN but other apps can use the direct connection. It was also very easy to use with different profiles depending on the required usage.

Cons

I stopped using PureVPN because it would drop out without warning, leaving my computer exposed. There is an option to reconnect automatically but it did not always work correctly.

Dennis
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Software which is very functional and quick to get into

Reviewed on 18/4/2019

Am working on a application that has different behaviours in different countries, in order to test...

Am working on a application that has different behaviours in different countries, in order to test the app from different locations am using PureVPN to connect.

Pros

I like the most the simplistic UI and the small window that is used for the application, all the information you need is organised and easy to find. Works quick with high reliability.

Cons

I didn't like that on MacOS when you try to disconnect from a connection from the status bar the window gets bugged out and keeps moving to the right, nothing is happening and only left option is to open the application and disconnect from there.

James
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VPN

Reviewed on 18/7/2019

PureVPN seems to be expanding constantly, I have noticed it even works on Amazon Firesticks now!

PureVPN seems to be expanding constantly, I have noticed it even works on Amazon Firesticks now!

Pros

PureVPN is easy to use, simple to setup, and secure! What more can you ask for in a product?

Cons

The premium pricing is a little high, but it works well for what it is. I will continue to use Pure!

Rachelle
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Helps keeps your connection secure

Reviewed on 22/10/2019

We are not worried about our data privacy when using PureVPN.

We are not worried about our data privacy when using PureVPN.

Pros

We like that PureVPN is a simple and accessable VPN service which can keep our devices secure on unknown networks.

Cons

Some countries can detect and block the VPN service.

Pablo
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A nice interface and good connection with several ip addresses worldwide

Reviewed on 21/4/2018

An aesthetically pleasing program, with a first-line technical service that allows me to solve the...

An aesthetically pleasing program, with a first-line technical service that allows me to solve the software's operational problems while I enjoy the same

Pros

More than 100 ip addresses available worldwide, is a very useful software that allows me to connect from various places by accessing music videos, profiles of actors, video blogs and blogs and other interests.

Cons

Sometimes the ip are not completely reliable and end up overlapping the IP address of origin, generating problems to be able to enter the pages that I want

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Budget VPN at Cost of Speed

Reviewed on 8/4/2021

Acceptable, but disappointing considering I paid less than $15 a year for five years of service I...

Acceptable, but disappointing considering I paid less than $15 a year for five years of service I am not going to complain too much.

Pros

It is typically the most inexpensive option for your personal use, it does provide worldwide VPN addresses to assist you in getting foreign content through streaming apps, protects you identity while on the go. It does what you'd want a VPN to do

Cons

Some of the most unimpressive speeds when connected I've ever dealt with, sometimes it feels like dial-up. I have a fiber connection and it cuts it to 1/20 the speed at times and even free vpns tend to have better speed.

David
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very robust, easily configured VPN product

Reviewed on 26/7/2019

It has been a great tool for my associates to use when not wanting to advertise what City/State...

It has been a great tool for my associates to use when not wanting to advertise what City/State they are connected from.

Pros

PureVPN provides total anonymity to your connection to the Internet. It can be used to mask Geo-locating and other Internet tools trying to pin down where you are connected.

Cons

Very few. There are certain locations in Asia that advertise as ready to connect, but the attempts time out. I very minor annoyance at worst.

Pierre
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Best prices for VPN but not the best security

Reviewed on 16/2/2019

Pros

It was easy to use with lots of connections

Cons

DNS leaks are too common and the kill switch doesn't work

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Purevpn review

Reviewed on 29/11/2018

Pros

surf some restricted websites anonymously

Cons

I didnt have access to all websites which isnt supposed to be so

Jeremy
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good VPN service for a reasonable price

Reviewed on 14/12/2017

Pros

VPN works well, with great servers worldwide. The available mobile apps are a definite plus. I've never experienced traffic issues.

Cons

Android app use feels a little bit clunky. Honestly though, I don't know how I'd make this better for the functionality offered.

Chris
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Nicely built VPN with great service

Reviewed on 9/3/2018

Really nice for our needs!

Really nice for our needs!

Pros

Literally works every time - no issues. There are many different servers available which is always a bonus. I like the ease of use and the yearly cost to reduce the overall price.

Cons

Although a little slow at times to respond, the customer service was good. Smartphone apps are a little iffy.

Paolo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Does what it is supposed to, but nothing too fancy

Reviewed on 3/12/2019

Overall for the money it's a good option. I will probably continue to use this for years or until...

Overall for the money it's a good option. I will probably continue to use this for years or until the price goes up!

Pros

Fairly priced and easy to use. It gives a lot of nice different modes for using a VPN and adjusts accordingly.

Cons

Requires too many updates. I feel like every time I open it I need to update it, which is a nuisance.

Verified Reviewer
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It works like a VPN should

Reviewed on 2/6/2019

It’s a decent VPN and will do the job if you are just looking to keep yourself private online

It’s a decent VPN and will do the job if you are just looking to keep yourself private online

Pros

Keeps my web browsing private and lets me turn on and off when needed

Cons

Customer service is slower than I had hoped for

Lew
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Outstanding!

Reviewed on 26/6/2015

Customer Service is beyond amazing. This is a team that puts the customer experience first and...

Customer Service is beyond amazing. This is a team that puts the customer experience first and foremost. They really care. In the rare occasion that customer support is needed, (billing, accounts, etc.), there is live online chat, their product-knowledge is excellent and PureVPN goes out of it's way to make you feel appreciated and satisfied in problem-solving. This is probably the best and most secure consumer VPN product in the world right now.

Paola
Overall rating
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A VPN service that actually works and the price is right

Reviewed on 17/2/2018

reliable VPN service

reliable VPN service

Pros

There seem to be a lot of servers or locations available with Pure VPN, so I always find a way around what I need using it. Easy to use, and, the best part; it will work every time, which is more than I can say for most VPN services.

Cons

Ease of use is not great, and the interphase needs a bit of improving in my opinion. Could be cleaner. I had issues with a couple of websites as well, with flagging.

David
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Takes a little:

Reviewed on 13/6/2015

Takes a little time to get used to it could be a bit more used friendly. I'm not the only one to...

Takes a little time to get used to it could be a bit more used friendly. I'm not the only one to think this, as I have friends in Australia and New Zealand who have looked at the offer and they have all said to much hassle although they have like the security side of things.... Thanks David.

ali
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

awesome service

Reviewed on 24/6/2015

dmitry yusenko their staff member gave me full support on line through team viewer and set up my...

dmitry yusenko their staff member gave me full support on line through team viewer and set up my vpn router!!!!
pure vpn rocks the best service money can buy ecxellent 247support!!

Dave
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Amazing, it works 24/7.

Reviewed on 18/6/2015

Amazing software.
Even better support, be sure to give Dmitry Yushenko a raise!
Fast, friendly...

Amazing software.
Even better support, be sure to give Dmitry Yushenko a raise!
Fast, friendly and clear support.

Best of wishes.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Alternative to surf with security

Reviewed on 5/2/2019

We like to test our software simulating locations and fix our code in test enviroment.

We like to test our software simulating locations and fix our code in test enviroment.

Pros

Wide servers locations around the world, privacity and block ads.

Cons

Sometimes gets difficult to connect to a server.

Stoian
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Best vpn around

Reviewed on 22/6/2015

And they have best support

And they have best support

Thomas
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An excellent VPN with some drawbacks

Reviewed on 12/8/2021

Overall the VPN allows us to meet our end goal as we do business in both the UK and Germany and...

Overall the VPN allows us to meet our end goal as we do business in both the UK and Germany and sometimes it is necessary to appear to be from one location when in another.

Pros

PureVPN is easy to install and maintain across both desktop and mobile with apps available for a number of devices. With the app installed then it is an easy one click to connect securely to the VPN. You can also chose a location or accept the best connection. This means you have ease of use coupled with a choice of more complex settings such as a dedicated IP.
Unlike other VPNs we tried there is a lot less of not being able to access sites or cloud flare popups.

Cons

The basic VPN function works fine, however I have not been able to get the dedicated IP to function properly and just keep getting an error when trying to connect to it. However the level of English from support made it difficult to troubleshot so now I do not use this feature.

Alternatives Considered

NordVPN

Reasons for Choosing PureVPN

NordVPN had trouble accessing a lot of sites (cloudflare)

Switched From

NordVPN

Reasons for Switching to PureVPN

PureVPN provided the best cost over a set number of years and offered the easiest user interface