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151 Reviews
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our company has used this product for a year. It has greatly increased invoice entry...
Reviewed on 19/1/2018
Ease of use and implementation into existing programs.
Pros
Memory features of the program allow ease of forwarding and coding of invoices. Reading incoming invoices is extremely easy.
Cons
Invoices with poor fonts do not get captured well. Some Vendor code recognition features could use some program updating.
Response from Yooz
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we are happy to hear that it¿s all working great for you.
We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail him directly at [email protected].
We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Needs some work.
Reviewed on 22/11/2022
If we didn't have so many issues with implementation and after it would be a better system. Unfortunately, their tech support has not been able to solve many of our issues reported to them and some took almost six months before they confessed they couldn't fix it the problem.
Pros
The OCR technology filling out the field data is excellent; however, it would be better if it worked more accurately.
Cons
There are challenges with they way the software receives and sends data to and from desktop applications. The OCR technology is a great feature if it worked properly. If a vendor sends a scanned invoice it doesn't read the characters properly.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use, If Properly Trained, Works great with CDK.
Reviewed on 2/12/2022
If properly trained, this program is a breeze. There are a few glitches that catch every now and then, but overall it is pretty easy to operate.
Pros
I like that it does catch that the unit is in inventory or it has been sold. That is crucial for our accounting.
Cons
Sometimes the process does not pick up the stock numbers and items will be billed to the invoice or something else. Our accounting system bills invoices to each truck stock number.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Using Yooz
Reviewed on 23/11/2022
I've had an overall good experience with using Yooz.
Pros
When we first started using Yooz, I was frustrated because it was something new, but now its very easy, user friendly and a great tracking tool for our POs.
Cons
Now that I have been using it for over a year, there isn't anything I don't care for.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great product that is simple to use for all skill sets.
Reviewed on 22/11/2022
Pros
Fast, easy and effective. Helps track and process invoices so much faster.
Cons
Wish I could have had it earlier in my career.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why Yooz, don't snooz
Reviewed on 28/11/2022
Makes account receivable more transparent
Pros
Really easy to use software that makes it easy to manage a pile of invoices that's received and signed for by deferent staff and departments and keeping track of who authorized the payments
Cons
I don't really have anything negative to say about the software - maybe the way you can communicate with the accounts - maybe a message text system - live - would have made it easier
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Yoozful tool :)
Reviewed on 29/11/2022
I like using Yooz, it is very easy to understand and navigate, and the administrator from Yooz is very approchable.
Pros
It is very easy to use and user friendly
Cons
I having difficulty with attaching attachments/ support doc for the invoices
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yooz changed our lives
Reviewed on 2/12/2022
Overall this product changed our lives here in accounting.
Pros
Love the ease of approving invoices. Also love how easy it is to look up an invoice in the system.
Cons
Some times the checks don't get to the vendor timely.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Overall a good software, there is a lot of automation and also the great OCR tool with a lot...
Reviewed on 16/7/2018
Pros
The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.
Cons
OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.
Response from Yooz
Thanks for the feedback and for taking time to post your Yooz comments and review on Capterra. The Yooz platform is designed to be straightforward and simple to use, making your life easier!
Your feedback is very important to us. As head of customer success, I wanted to personally reach out to ensure you are using our platform to the best of its capabilities, answer any questions you may have and share a few best practices to best leverage our platform. I will have someone from our support team contact you regarding the OCR issues you are having.
If after the support team walks through some troubleshoot tips and your issue remains unresolved please contact me directly. My direct line is 469.334.4276.
Thank you again for taking time to post a Yooz review on Capterra! Happy Yoozing!
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Yooz and Intacct
Reviewed on 13/4/2021
We have had several different people help us during implementation. The first person did not seem to have a grasp on our needs. But we were handed off to [SENSITIVE CONTENT HIDDEN] who proved to be invaluable to us. She provided us with so much support that we are having trouble letting her go. Yooz should never let her go. She is spectacular. She was able to provide us solutions to 99% of our questions and issues.
Pros
The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.
Cons
We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features.
We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.
Response from Yooz
Thanks for the great review! We delight in hearing from our clients that our platform helps make your life easier, especially with the flexibility of the worklows and the seamless integration. We look forward transferring you to the new UX too, and for you to discover the new Yooz Rising features.
During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. Don't hesitate to join us!
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
good but limited
Reviewed on 19/9/2018
Pros
its usually pretty good at its informational scan and once the info is correct it works just like you want it to
Cons
it has problems learning. actually, it doesn't learn on it's own, which is lame. you have to essentially open a learning ticket and have someone somewhere try to fix it. I find that no matter how many tickets get opened the system doesn't seem to really adjust to that problem the next time. I would really like the program to auto learn when I highlight the proper info on an invoice.
Response from Yooz
Thanks for the feedback and for taking time to post your comments. The Yooz platform is designed to be straight forward and simple to use, making your life easier! We¿re sorry to hear that has not been your experience.
Please give us the opportunity to learn more about your specific issues as our platform leverages the latest AI and OCR learning technologies. I will have our COO reach out to you directly. You can also call our support line at 832.384.9669 option 2, or e-mail me directly at [email protected].
We look forward to finding a solution to the issue.
Melissa Hendrick, VP of Marketing
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wonderful to use!
Reviewed on 16/1/2018
Pros
Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.
Cons
Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).
Response from Yooz
Thanks for the cheers and review! Here at Yooz we delight in helping to make the lives of our AP clients easier. Freeing you up to expand the scope and effectiveness of AP operations!
We are currently evaluating the 7:00 pm push window and exploring possible options. Currently, we offer 4 different options.
Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very enjoyable to use.
Reviewed on 16/1/2018
Pros
This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.
Cons
I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.
Response from Yooz
We sure do appreciate your review! Thanks for taking the time to post.
It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. I'm sorry you've experienced sluggishness with our support team. Please reach out to me directly at [email protected]
Also, We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Invoices
Reviewed on 13/9/2018
Really enjoying the YOOZ program since 2015 -
Easy to process and still keep all managers in the loop -
Quick posting and keeps things very organized!!
Love it!!
Pros
I love the fact that we can be PAPERLESS and still keep all invoices stored for life -
Less filing!!
Cons
The auto fill fills things incorrectly about 50% of the time - I feel this feature should be removed altogether
Response from Yooz
Thank you for taking the time to review Yooz. Glad to see you're enjoying our solution and that it is helping Peterson Auto group. Here's to no more paper cuts!
.
Thanks again for the amazing review and for being an amazing Yooz Client Champion! Cheers.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yooz is very user friendly and saves quite a bit of time processing invoices.
Reviewed on 19/1/2018
Being able to process invoices for payment on a daily basis so they can be paid in a timely manner and not get "lost in the shuffle" by waiting and processing them once a week.
Pros
Being able to approve invoices for payment with the phone app has saved quite a bit of time and allows invoices to be paid in a timely manner.
Response from Yooz
Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way.
Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18.
Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Yooz Review
Reviewed on 8/9/2020
Pros
The most useful tool is having the AI. Having the software learn to read the invoice, dramatically increase production.
Cons
The AI not always working properly.
The tax calculations not properly calculating.
Response from Yooz
Thank you taking time to post your comments. We really do value your feedback. We'd like to get a few more details and see how we can get your tax calculation issue resolved as quickly as possible. Just call our support line at 832.384.9669 or e-mail us at [email protected]
We look forward to finding the best solution for you.
During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. https://cloud.getyooz.com/webinar-yooz-insider-october
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Thanks
Reviewed on 7/12/2022
Pros
Relatively easy to use. Data extraction good. OCR works very well.
Cons
Often rounds the GST/sales tax incorrectly - can't see where to change the rounding method. I suppose i could askSearch facilitiy doesn't always work as well as expected (reveals too much data).
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Room for improvement
Reviewed on 28/11/2022
Pros
The software makes it easy to find invoices using the wide assortment of filter options. The ability to use the tab key to select fields when entering data for invoices makes processing invoices very quick and easy.
Cons
There has been issues of and on with the software. Recently we were unable to process invoices without using a work around to get the invoices from approval level 1 to the next approver.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Helpful
Reviewed on 28/11/2022
Pros
I like not having to enter every invoice manually and not having to pull out file folders to look back at history.
Cons
It cannot read all suppliers invoices and it selects the wrong vendor a lot. It does not catch all duplicate Invoices.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
mostly paperless
Reviewed on 1/12/2022
Pros
You can scan documents into the system and not have to keep a physical copy.
Cons
It feels clumsy to me. I know that I have only been using it a short time, but in our previous system, it took me less time to do the same amount of work.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pretty User Friendly
Reviewed on 1/9/2020
Pretty darn happy with it. Easier than we used to do but i really don't use a ton of the functionality as only an Approver.
Pros
So much easier than the way we used to process PO approvals.
Cons
Sometimes i have problems remembering the coding and it always pops up on an old PO screen which is odd.
Response from Yooz
Thank you for taking the time to review Yooz. Glad to see you're enjoying the product, particularly the ease of use. We're here to help if any questions arise. If you haven't done so already, please join our LinkedIn User discussion group and attend our monthly Yooz Insider client exclusive, interactive live webinar hosted by our COO. www.GetYooz.com/resources.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Good user interface for managing invoice data flow
Reviewed on 22/11/2022
Yooz is providing a fluid and intuitive user interface to manage invoices and customize data flows.It is good in that it allows me to do my job efficiently.
Pros
Yooz allows me to seamlessly review invoices hitting my department and approve them.I can also search archived invoices.
Cons
My company does not fully utilize Yooz capabilities and in the current way we use Yooz, I find the tool to provide everything I need.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
AP Yoozer
Reviewed on 1/12/2022
Pros
The AI works most of the time and is very helpful
Cons
When I get the timing out message on larger files
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Yooz Integration
Reviewed on 22/11/2022
"Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system.
Pros
I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.
Cons
I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
YOOZ AP Automation
Reviewed on 16/10/2018
It has helped tremendously with our AP processing. I have been able to increase productivity and accuracy and save money by not having to hire additional personnel. The company is very customer oriented and helpful.
Pros
Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.
Cons
Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.
Response from Yooz
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you.
Reach out any time for support, as Yooz is a very client-centric company. Be sure to check out our monthly webinar series, exclusively for our clients - The Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and answer questions.
Thanks again for being an amazing client.