Yooz Reviews

Memory features of the program allow ease of forwarding and coding of invoices. Reading incoming invoices is extremely easy.

Invoices with poor fonts do not get captured well. Some Vendor code recognition features could use some program updating.

The OCR technology filling out the field data is excellent; however, it would be better if it worked more accurately.

There are challenges with they way the software receives and sends data to and from desktop applications. The OCR technology is a great feature if it worked properly. If a vendor sends a scanned invoice it doesn't read the characters properly.

I like that it does catch that the unit is in inventory or it has been sold. That is crucial for our accounting.

Sometimes the process does not pick up the stock numbers and items will be billed to the invoice or something else. Our accounting system bills invoices to each truck stock number.

When we first started using Yooz, I was frustrated because it was something new, but now its very easy, user friendly and a great tracking tool for our POs.

Now that I have been using it for over a year, there isn't anything I don't care for.

Fast, easy and effective. Helps track and process invoices so much faster.

Wish I could have had it earlier in my career.

Really easy to use software that makes it easy to manage a pile of invoices that's received and signed for by deferent staff and departments and keeping track of who authorized the payments

I don't really have anything negative to say about the software - maybe the way you can communicate with the accounts - maybe a message text system - live - would have made it easier

It is very easy to use and user friendly

I having difficulty with attaching attachments/ support doc for the invoices

Love the ease of approving invoices. Also love how easy it is to look up an invoice in the system.

Some times the checks don't get to the vendor timely.

The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.

OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.

The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.

We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features.

We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.

its usually pretty good at its informational scan and once the info is correct it works just like you want it to

it has problems learning. actually, it doesn't learn on it's own, which is lame. you have to essentially open a learning ticket and have someone somewhere try to fix it. I find that no matter how many tickets get opened the system doesn't seem to really adjust to that problem the next time. I would really like the program to auto learn when I highlight the proper info on an invoice.

Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.

Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).

This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.

I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.

I love the fact that we can be PAPERLESS and still keep all invoices stored for life -
Less filing!!

The auto fill fills things incorrectly about 50% of the time - I feel this feature should be removed altogether

Being able to approve invoices for payment with the phone app has saved quite a bit of time and allows invoices to be paid in a timely manner.

The most useful tool is having the AI. Having the software learn to read the invoice, dramatically increase production.

The AI not always working properly.
The tax calculations not properly calculating.

Relatively easy to use. Data extraction good. OCR works very well.

Often rounds the GST/sales tax incorrectly - can't see where to change the rounding method. I suppose i could askSearch facilitiy doesn't always work as well as expected (reveals too much data).

The software makes it easy to find invoices using the wide assortment of filter options. The ability to use the tab key to select fields when entering data for invoices makes processing invoices very quick and easy.

There has been issues of and on with the software. Recently we were unable to process invoices without using a work around to get the invoices from approval level 1 to the next approver.

I like not having to enter every invoice manually and not having to pull out file folders to look back at history.

It cannot read all suppliers invoices and it selects the wrong vendor a lot. It does not catch all duplicate Invoices.

You can scan documents into the system and not have to keep a physical copy.

It feels clumsy to me. I know that I have only been using it a short time, but in our previous system, it took me less time to do the same amount of work.

So much easier than the way we used to process PO approvals.

Sometimes i have problems remembering the coding and it always pops up on an old PO screen which is odd.

Yooz allows me to seamlessly review invoices hitting my department and approve them.I can also search archived invoices.

My company does not fully utilize Yooz capabilities and in the current way we use Yooz, I find the tool to provide everything I need.

The AI works most of the time and is very helpful

When I get the timing out message on larger files

I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.

I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.

Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.

Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.