Pro Reviews

LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.

I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.

This VNC application works great on your phone or on your computer. The phone handles mouse cursor movement very intuitively, scrolling the screen instead of a mouse using swipe type gestures. It feels very natural. Lag is usually low if you have a good internet connection.

This software is very expensive if you need to deploy it on more than a few machines. We're talking hundreds of dollars a year. There are so many free alternatives, that if you care about money, this might not be the best solution for you.

This software is the greatest. It is easy to use. It is easy to setup. You can easily remote access computers from anywhere.

Great solution for remote management and help desk software for enterprise PC support.

Connection can be slow at times, and doesn't play well with ultra wide monitors.

We all have parents which need technical support, and this is an easy way to help them when things go wrong. Easy to install and generally works flawlessly to connect to their computer and fix things. There are free options out there such as teamviewer, but this is super easy to setup.

Prices went up recently, so not as attractive compared to free options. But a solid option if you want something easy to manage.

- This application provides more flexibility in accessing desktops remotely without any issues at any time.
- The features provided in this application are more efficient than any other product in the market
- This application can be used easily by any user without any issues.

- The pricing can be more affordable
- The features can be more added into the product
- The support can be more helpful

This is a great software to connect and manage remote connections.
You can create and manage users and give them access to selected computers all from a simple to use portal.
Connection quality is always top notch and packages are very flexible.

The in browser connection window can be slow and buggy at times but at the end of the day is a great alternative to downloading the exe.

Was eventually useful for controlling iMacs at work at two different locations. Allowed for simple file transfer options and whiteboard feature decent for collaboration with others when out of office.

Expensive renewal options. Only allows remote control of two computers and price goes up quickly if more computers or locations required. Cheaper and as effective alternatives exist.

Simple to install and deploy for our users. Works cross platform and a reliable way to get remote access to desktops.

Not the cheapest solution in the world, we also have Logmein rescue subscriptions which again are not the cheapest. But work.

I can easily access a remote computer through another computer or mobile device (iPad, iPhone) and run programs/perform tasks on the remote computer. For example, if I'm in court with only my iPad and must run support calculations (program not available on iPad), I can log into the office computer, run the program from my iPad, and get the answers I need.

Transferring files from one computer to another can be time-consuming if the file is moderately large.

Well the software does work for the most part if you have a new OS

1. I have a macbook pro that is 4years old and logmein has stopped working. The customer service folks at logmein have told me that the only way to get back up and running is to buy a new computer and that a pro rated refund is not an option.
2. Rates went from $200 to $400 per year per user last year. I didn't notice any improvements with this 100% price increase. Not sure how they can possibly justify this.

Logmein Pro comes with good suite of features that makes remote support a breeze.
It more than just a remote access tool.

The remote agents can become corrupt and stop functioning.
Remote sessions struggle to connect on slower internet connections.

It has a robust feature set and has apps for Windows, iOS, Android, and Mac.

It's very expensive for what I've used it for, but it's also more reliable.

LogMeIn was so east to use and always worked flawlessly

We used LogMeIn for years until they priced themselves right out of the market. It got far too expensive to keep using

LogMeIn Pro has a lot of features, is easy to setup, carries a lot of secure connection features, and enhances productivity as a great remote desktop application.

The features are great and the setup is easy. However, the remote desktop features has many errors at times. I can't see my screen sometimes and other times, it takes a long time to load. It makes the software hard to recommend or trust to work.

Easy to set up at both destination computer as well as remote one
Reliable and fast connection
Cheap for personal use or small/mid business

Need feature to turn off destination computer screen for privacy purpose

quickly login and solve problems from anywhere

no qualms, does what it's supposed to quick and effectively