Filestage

4.7 (99)
For teams to manage their content review process

Overall rating

4.7 /5
(99)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.7/5

98%
recommended this app
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99 Reviews

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for collaboration with students and colleagues

Reviewed on 13/4/2020

Pros

I use the software with students and colleagues. It is very easy to use, works like a swiss clock and allows me to give feedback much faster. My favourite feature: Annotate videos. Far better than writing emails or tickets.

Cons

Unfortunately, the project templates are only available in the Pro and Enterprise Version. Would love to use several templates for different projects with my students and colleagues.

Daniel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My customers love Filestage - so do I!

Reviewed on 17/5/2017

You save time in your post-production process and offer clients a great tool. Saves their time and yours!

Pros

- Easy interface
- Easy feedback
- Documentation
- Great customer service

Easy interface, especially for customers. My clients can provide me with detailed feedback on the spot. They just click into the video and write a comment. They don't need to send timecodes, need to make lists, write an email. Revision became much more efficient.
Once my customer reviewed my videos, pdf's etc. I get a notification and have an easy to do list.

It's possible to brand the software and fit it into your company.

You also have a clear documentation and approval from your customers, which can be handy when things get complicated at a later point.

Filestage is easy reachable and help with everything.

Cons

Features for sorting projects: The interface improved a lot since I started, but there are small things, for which I use workarounds.
Projects in the overview can't be sorted in an easy. I think it's only date and alpha-numerical. I rename my projects therefore with 00.. 01.. etc.
But the team is listening and I hope the will add this feature soon!

Response from Filestage

Thanks for the review!

Mara
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Go back to old interface

Reviewed on 20/5/2022

Pros

Good for gathering input from many people.

Cons

The new interface is not good. It is not intuitive. It was MUCH better before.

Response from Filestage

Hello Mara,
thanks for taking the time to leave us a review.
We are happy to hear that Filestage helps you with gathering feedback from many different people.
In regards to the new interface, we'd be super happy to have a quick conversation and help you finding the perks of the new dashboard. Feel free to reach out to the support team!
Kind regards
Jenny
Teamlead Customer Success & Support

Jack
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my job A LOT easier

Reviewed on 18/6/2020

My experience with Filestage has been brilliant. I would struggle without it, and I have applied it to a few businesses now

Pros

Filestage is seriously intuitive and simple to use. Which means we get very little confusion from clients or team members, people just adapt right away. I create a lot of video, and because of the detailed feedback thats possible on the platform, its made our workflow and deliveries much faster.
There is also a huge benefit in having the feedback on multiple projects stored for later reference.

Cons

Very little to say here. The one main one would be storage. Because I work mainly in video, I reach the capacity limit of my account almost weekly, which can cause issues if all the work on the platform is active.

Hannah
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Filestage has been a great tool for removing roadblocks to get projects completed efficiently.

Reviewed on 8/6/2018

Read my review!

Pros

We have a creative studio where we design and paint graphics, and Filestage has been a game-changer for getting projects from concept to the real world quickly, with very happy clients (and us). We usually start off with a draft document, send a link to the client, have the client comment directly on the draft with questions/feedback, and then we can respond and/or add a new draft, then repeat the whole process until everyone's happy. We like how easy it is to get a client to respond on Filestage, and that our clients aren't forced through a weird UI or made to sign up for the app themselves. We love not having to send giant PDFs through email or dropbox, and forcing document download after document download until you can't remember which version is the most recent or how many times you have the same document draft saved in your "downloads" folder. That said, you can still enable each Filestage doc to be downloadable, so if our clients do want to download files, we like that it's an option for them.

Cons

Clunky to use on mobile, an app would be great eventually, for even more on-the-go quick response ability. Price is a bit steep too, but you get a lot, so understandable.

Response from Filestage

Thanks a lot for your valuable feedback!

Best,
The Filestage Team

Richard
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy for anyone to use, well priced, and not limiting.

Reviewed on 22/4/2020

Customer servicer has been great when we needed it, which is hardly ever.

Pros

I like that not everyone in our organization has to be registered as a user and when we send something off to proof they can just click the link and open it without dealing with user names and passwords. We don't have to pay by the amount of users either.
The features are simple, we've had very little questions from users on how to use it.

Cons

I honestly can't think of any other than trying to get our campus used to doing things differently.

bensu
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Handy feedbacks

Reviewed on 11/8/2022

We use filestage in client communication over drafts and develop from where they point us to.It is great to have a platform to gather collective feedback over a product.Also I like to have team only comments to speed up some processes.

Pros

Filestage is great to give&collect feedback both internal and external projects.I like the concept of providing so many useful tools to deliver a raw idea.

Cons

The new interface.I cannot say that I am a fan of the new dashboard altough it may come handy to some.

Response from Filestage

Hello Bensu, thanks for your great feedback!

We're so happy to hear that we helped you streamline your review and approval process. We're looking forward to collaborating further with you.

As always, feel free to reach out to us if there's anything else we can help with.
Fotini Athineli, Social Media Manager

Markus
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

It's intuitive and makes fun to work with

Reviewed on 7/7/2022

We use it to coordinate CGI video projects. With Filestage, reconciling data is very easy. The exchange and coordination of feedback is also simple but clear. I also like that the whole process is clear and easy to understand. The entire process is clearly brought together in one place.

Pros

The intuitiveness of the use. The ability to place feedback at exactly the right point. The easy way to view feedback at exactly the right point and to be able to comment on it directly. The clear presentation of all features.

Cons

So far I don't miss anything. I haven't worked with it long enough for that. So far my experience has been limited to collaborating with another company. But I would love to have Filestage also for our company.

Response from Filestage

Hello Markus,
We really appreciate you've taken the time to leave this review.
We're so happy to hear you love the platform, and we're looking forward to hopefully collaborate with you and your team in the future!
As always, feel free to reach out to us if there's anything else we can help with,
Jenny
Teamlead Customer Success & Support

Adam
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very useful, but additional features needed to make use easier

Reviewed on 11/8/2022

Pros

The ability to group projects and reviews in multiple ways - folders, review steps, versions - is very useful. It's also great that you can essentially tag, leave comments for and respond to other team members on the platform to build an ongoing feedback conversation, to easily arrive at a design consensus.

Cons

The option to download and upload mutliple assets within a review step, all at once, really needs to be added. Currently it's a one-by-one process in some cases, and when you're dealing with lots of photos to review, it's really time consuming.

Response from Filestage

Hello Adam, thanks for your great feedback!

We're so happy to hear that we've helped you streamline your review and approval process. We've shared your feedback with our team and they are looking into it, so you should look out for some exciting news about it very soon!

Thanks again,
Fotini Athineli, Social Media Manager

Isabella
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of use

Reviewed on 16/8/2022

Great!

Pros

Simple design. Its easy to find what you need.

Cons

Better layout...sometimes the messages are all over the place

Alternatives Considered

Fiverr Workspace

Reasons for Switching to Filestage

Its easy to use

Response from Filestage

Hello Isabella, thanks for your great feedback!

We really appreciate you've taken the time to leave this review.

As always, feel free to reach out to us if there's anything else we can help with.
Fotini Athineli, Social Media Manager

Lukas
Overall rating
  • Industry: Chemicals
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast solution for satisfied customers

Reviewed on 5/3/2019

Close cooperation with customers from all industry sectors.
Project support and execution from pre-production to cutting

Pros

fast integration of complex film projects.
fast and easy communication with the customer.
Shortening the correction time

Cons

There is no competitive product.
There is no negative review

Response from Filestage

Lukas, thanks a lot for your review! We really appreciate your feedback. If there's anything you need help with, just let us know.

Best, Max

Hedda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User-friendly software for good coordination of projects and team members

Reviewed on 12/9/2021

For us its a perfect software to coordinate so many team-members and project and have all documents collected on one software.

Pros

For our Team with approximately 50 users of Filestage it is super easy and convinient, to coordinate our 20 projects.

Cons

I think as the software is not completely new a lot of the problems have already been fixed. Sometimes its not clear that a document has more pages. We had the problem that one of the reviewers saw just one page and missed three more pages of a document.

Eva
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Agile tool

Reviewed on 3/11/2020

Feedback from editors and reviewers is very important to solve what you need to.

Pros

The possibility to comment projects speedly and useful.

Cons

Sometimes navigation is not very agile, go back to project or folder when you're in.

Pauline
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing tool!

Reviewed on 11/10/2017

Happy clients! Easy to use, and very intuitive :)

Pros

-Very easy to comment the document
-Very User friendly: we see bullets and the comment appears
-Amazing to be able to see different versions of one document
-One online link, one pop up to invite reviewers to see the document
-Easy to create projects and invite a team to share projects
-Possibility to upload pdf or images into the comments themselves (great!)
-The email is customized with our logo, which is a great idea for our image
-And, the best: my clients are happy to receive this link, and see the comments

Cons

-We could have different colors for bullets points
-All the team members should have access all the projects, without inviting them to see the projects?

François
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool, intuitive, easy to use and well-supported.

Reviewed on 10/9/2021

Pros

Flexible, intuitive approach by drag and drop functionality and litterally physically moving your project from beginning to end.

Cons

No negative points here, not for the purpose it currently serves in our organisation which is screening catalogue drafts and reviewing product installation sheets by various people.

Chirag
Overall rating
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple and effective. As it should be.

Reviewed on 17/8/2022

Pros

The simple user interface and the ease of getting processes lined up and delivered.

Cons

The job / task analytics, broken down into segments of time, job ownership, etc.

Response from Filestage

Hi Chirag, thanks for your great feedback!

We really appreciate you've taken the time to leave this review. We're looking forward to collaborating further with you.

As always, feel free to reach out to us if there's anything else we can help with.

Thanks again,
Fotini Athineli, Social Media Manager

Vivien
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

filestage is the best and easiest way to get a feedback from your customers

Reviewed on 9/1/2019

I'm a freelance videographer and sometimes it's very stressfull to get all information you need from your customer. Filestage is a very helpfull tool to get feedback, because the customer can comment exactly the frame that needs to be changed. You also can upload new versions on the same file, so it is very clear to use.

Pros

- easy upload
- clear layout
- great comment tool
- very friendly support
- you can update your files to a newer version without any struggle

Cons

I have nothing to critize. I'm very happy with this tool :)

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful tool for the review process!

Reviewed on 23/3/2018

Fast and easy reviewing process

Pros

+ Easy to set up
+ Intuititve
+ Clear and quick user interface
+ Secure, even useable for content that requires NDAs
+ You can easily see that this tool is made by people who exactly know what the problem is to which their product provides the solution

Cons

- Not very cheap considering freelancers
- Limited API at the moment (but I was told that there is more to come)

Nina
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No More Scope Creep and Faster Completion of Deliverables

Reviewed on 3/8/2020

Getting to the final deliverable is more efficient with FileStage. No more emailing PDF files to the client, client adding comments, resending it back, then inquiring about what portion of the document the client was referring to etc. Now we simply can click any part of the document on Filestage and add a comment while Filestage keeps track of each new document (revision) you upload to eliminate the dreaded scope creep.

Pros

Very easy to use, not only for the business user but most importantly for the client. It is simple for even non-computer savy users. The interface is not overwhelming and I can quickly upload, add reviewers, and make comments all in record time.

Cons

As a freelancer, it can be a little pricey. However, it seems to already have paid for itself because my sanity is not impacted with having to email PDFs back and forth for small revisions.

Ian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Simple to use platform

Reviewed on 11/8/2022

Pros

Filestage is simple to use allowing multiple people to collaborate/provide feedback.

Cons

There could be further options in terms of file organisation.

Response from Filestage

Hello Ian, thanks for your great feedback!

We really appreciate you've taken the time to leave this review.

As always, feel free to reach out to us if there's anything else we can help with.

Thanks again,
Fotini Athineli, Social Media Manager

Jovan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Filestage helps us to move faster with our creative content

Reviewed on 9/11/2019

Creating and collaborating with various range of content seems like a breeze. You can get instant design feedback and you won't wait days/months for it. Good job!

Pros

With Filestage we collaborate on different types of content for various range of uses. You can communicate more precisely with your teammates or remote employees and tell exactly what u want to change, edit or remove. Filestage gives us more clarity in all aspects of content collaboration and content process review. Our workflow now is more streamlined and we are able to execute things faster.

Cons

I have nothing to complain about specifically. Some bugs can occur when you are using a lot of plugins but that's pretty much normal.

Max
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

It's a must!

Reviewed on 25/1/2021

Pros

Easy to use, friendly app/software where we can review and check our projects within the team and our clients.. and to spend less time!

Cons

I have no cons, it's what we needed and we will going to use it in every project.

David
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I highly recommend to any Team handeling film projects over long-, or short distances.

Reviewed on 14/6/2018

a faster easier project work. we saved alot of time working on our project cause the feedback chain was quick to execute from anywhere.

Pros

Shared project work over any distance has never been so easy! Can't imagine any future projects without filestages assistance. Thanks! You can mark any spot in a frame and leave a comment. You may also draw scetches into frames to further illustrate corrections for your team mates.

Cons

didn't have any trouble yet. Filestage does exactly what it was made to do with excellence! Also has a friendly customer support.

Hanney
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Filestage User

Reviewed on 10/9/2020

Pros

I was really impressed with this software. It was so user friendly and very very organized. I was clear at what stage we were on at each stage of our approval processes. ]
It revealed me of multiple emails going back and forth, the software made the process really streamlined.

Cons

I really did not encounter any issues that I can comment on at this time.

Jens
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Easy and Lean!

Reviewed on 30/5/2016

My clients are really happy since I use Filestage to review my media files. They prefer Filestage because of the easy and intuitive design. The data security is another advantage over the competitors.

Response from Filestage

Thanks Jens! We are glad to hear that!