Trainual Reviews

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

It could be easier to install videos and photos.

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.

The thing that I like most about the program is that you can have multiple people participate in the same curse at the same time.

The thing that I like the least is the formatting of this program. I have issues with the font and size changing while I am creating a course. That makes it very difficult to create a course and adds time to the process.

This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.

I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Simple to use once you integrate LOOM. Once everyone starts using it the ease is even easier.

It would be great to be able to track overall training flow or steps with training candidates with both in-person and online training all on the TRAINUAL platform.

As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.

The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.

Passing knowledge onto our customers is of the utmost importance to us, thus our team members need to be provided with quick access while they're working live to access these situations with quality solutions. Having Trainual open and accessible during the work day is key to achieving that!

I honestly cannot say a bad thing about Trainual. My only point of improvement would be to allow for a directory that does not need to be accessed teamwide for its creation.

As a remote company, Trainual provides a one-stop platform for all training material. I like that I can add written materials, videos, and images/documents to create a cohesive and user-friendly training resource. Using Trainual allows our company to keep training consistent and gets our new hires trained much more quickly. Instead of pulling a team member for one-on-one training for the basics, we can get them started on Trainual, then transition to on-the-job training much more effectively.

There are certain features that would make assigning tasks more efficient but with the proactive updates, I expect Trainual will come up with a solution soon enough. I would like to see where I can create profiles with the subjects needed for each role, then assign users to the role instead of assign each individual subject.

I like the simplicity of trainual, especially the dashboard and the email reminders that content has been updated. Building lessons is fairly easy as is creating tasks. Getting my entire company to move over the platform was fairly easy, as was setting up the invites and setting individual user levels. Once training lessons are created, they are easy to update and keep current. I like how you can both link and embed video and really, create any type of layout you want. That is nice and I like having the ability to have certain layouts for certain kind of content. Embedding Loom videos has been a super easy process.

The only con to Trainual is when it comes to editing the overall structure of training. It can be a bit confusing adding new content from the subject area (but once in the lesson it is super easy). I just think the initial contents could be easier to navigate.

Trainual is far and away the best value for any platform we have used. It's hard to determine what's more impactful, the cost savings or the added revenue generated from staying organized and properly training our people. I strongly recommend this tool to anyone wanting to scale their business in a healthy and sustainable way.

The cons I experience are items the Trainual team is working on developing. Not many negatives to this technology.

It is not hard to learn how to use, it is fun to create training programs. There are many things you can do with this software.

Some of the embedding features are hard to understand and can be complicated if you are not tech friendly. It can be slightly hard to grasp how the courses can be set up, Such as understanding subject, topic, steps and how they work together.

This product is super easy to use. Our team was able to get up to speed quickly and start building content right away.

I would like to continue to see more reports.

The system looks utterly professional and modern with a clean, uncluttered UI, its the main reason we are selecting this product. Once customised with our branding it looked and felt like our own platform.
The website is responsive and its great that its available as a downloadable app and mobi site. The price is reasonable and flexible according to user numbers, and has a monthly payment option as opposed to a lot of other LMS systems requiring annual upfront payment.

Its disappointing that the LMS is not SCORM compliant or supportive of adding external course material. The content tools require expanding, colour fonts and custom backgrounds etc. If you are going to limit the instructor to compiling courses to using your own content tools only it has to sufficiently expansive to make your courses appealing. Gifs are not totally appropriate for a lot of courses while obviously a nice differentiator. Creativity is therefore limiting. I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which looks less than professional.

The use and navigation of the Trainual platform is simple and clear. My trainers are easily able to create new subjects within minutes. Also, having the ability to move entire sections from one subject to another makes life so much better. It would never work if we had to copy/paste and delete. We also love the reporting in Trainual. We can monitor our new trainees' progression and identify areas for improvement at a glance.

I cannot think of anything I don't like about trainual. It would be nice if we could choose our own color scheme to match that of our company.

I like all the template options and YouTube videos available for helping us create materials. With the new sections of process, company, etc. it has been helpful to be able to divide up content more specifically.

I didn't know there was integration possible with trainual and will look more into that.

It has been a process to get all the information into Trainual. It feels very overwhelming, but the templates help. I find it is sometimes difficult to get GIFs to load and then just skip them because it is taking too long.

Trainual was super easy to set up and get my staff training up to date. It is very intuitive so my staff were able to get started with minimal assistance.

I have to put in my own information. The templates Trainual has are amazing, I just wish I could click a button and all my manuals were magically entered!

I love that I can add screenshots into the quizzes - it allows me to ensure that employees I have never met (due to hiring in a region I don't live in) understand what they are looking at. I love that in general I can have the benefit of a "hands-on" approach and thoroughly teach concepts and in actuality use up very little time to do so. Overall, Trainual is very helpful.

If I could change one thing - it would be Trainual creating the ability for us to upload videos directly to the website as opposed to having to go through youtube or Vimeo. Either the quality of the video is reduced by the time it gets to Trainual to the point where it's blurry and not really useful, or we have to pay a separate vendor to upload the videos, or we have to upload slowly over time. If that aspect were changed, I would give this software an 11/10.

One of the issues with working for a company that is constantly hiring is making sure each new member of our team has all the information they would need in order to excel at their job. Trainual allowed us to organize all information into one area that can always be used as a guide when unsure how to proceed or if an employee just needs a refresher on a certain process.

Setting up each topic and learning the software was a little confusing at first but after some exploring of each feature it is pretty simple to organize what you need

I like the ease of updating any information in the portal.

You can’t move subjects around to other topics

It lets you read the rules and regulations at your own speed and you can even review before testing.

I am not sure what i liked least of all

I love how easy it is for our employees to learn how to use it. new employees can just sit down at their desk on their first day and go through the trainual and be onboarded in an organized way.

Theres not a lot of flexibility in terms of look and format. I would love for the UI to be more fun and engaging so our employees dont just feel like theyre flipping through pages of text. I think typeform is a great example of engaging and fun UI that would be a great fit for trainual. Think turbotax also. We want our employees to enjoy training, but we are extremely limited in what we can manipulate in trainual.
I would also like to see more types of content than just text and tests. I want surveys, i want feedback forms, or at the very least, a non graded test.
I also would like to be able to generate a report of all the freeform test answers from a specific subject.

Very easy to navigate. Works well on devices, too.

None. I like how this software delivers a comprehensive training method.

How easy it is to use for both the administrators and end users

The interface could be much more sexy making this even more appealing to the end users

Trainual was very easy to use and put into use within a very short time frame. The trainer loves the software as do the users.

In a perfect world it might look little old hat, but it is funcational