Trainual Reviews

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

It could be easier to install videos and photos.

I like the search function to find tasks. I also like the presentation or layout and structure of templates/design.

I struggle with finding the best place to search for what I am looking for whether it is a process or training. This may be due to us still in stages of fleshing out the content

The thing that I like most about the program is that you can have multiple people participate in the same curse at the same time.

The thing that I like the least is the formatting of this program. I have issues with the font and size changing while I am creating a course. That makes it very difficult to create a course and adds time to the process.

Trainual works very well as a living, breathing document. You can update/change/add to/delete your documents as needed. We are a growing company so our procedures are growing with us. Trainual allows us to update our task instructions as they change. No excuses on not knowing what to do in any situation.

Hard to find a Con - maybe the only thing is that there are many options on how you format your post. Everyone has a unique way to spell out their instruction tasks, so uniformity is a not kept within the company.

I like the simplicity of trainual, especially the dashboard and the email reminders that content has been updated. Building lessons is fairly easy as is creating tasks. Getting my entire company to move over the platform was fairly easy, as was setting up the invites and setting individual user levels. Once training lessons are created, they are easy to update and keep current. I like how you can both link and embed video and really, create any type of layout you want. That is nice and I like having the ability to have certain layouts for certain kind of content. Embedding Loom videos has been a super easy process.

The only con to Trainual is when it comes to editing the overall structure of training. It can be a bit confusing adding new content from the subject area (but once in the lesson it is super easy). I just think the initial contents could be easier to navigate.

Simple, easy to use and implement for a growing team.

I wish there was a messaging or notification process in Trainual for reminders.

I love that it eases the process of onboarding. Instead of printing out 100s of pages and having to remember what all goes where I can set up a new employee to automatically go through the whole process.

Nothing I really believe Trainual delivers on what it promises.

We love how Trainual allows us to add video clips, etc. as part of the training modules. We also love that it is searchable and employee training progress is trackable.

I think that sometimes the roles of Trainual users can be a little confusing . . . Who can change what items, who approves and publishes items, etc. But that may be confusing to me only because I haven't written any modules myself in a long time.

We use Trainual for everything from employee onboarding to process documentation. It is easy to implement, easy to use (as a teacher) and easy to use (as a learner).

The loom integration is fantastic, but it seems like a lot to have to pay for Loom on top of the Trainual cost. It should be included.

In a post Covid world- our work force is entirely remote. This made onboarding people much easier and quicker- we could get a recruiter working after only 2 days of training.

Not easy to pickup - takes some time and a learning curve.

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.

I love how easy it is to use and stay organized and help others get trained.

I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Creating and managing process is very simples in trainual. Having a specific tool for traning give a more "serious/important" feeling about the content, special for remote teams.

The search engine could be better. Sometimes it's not so good to find the right content.

There are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.

I have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.

This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.

I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.

Simple to use once you integrate LOOM. Once everyone starts using it the ease is even easier.

It would be great to be able to track overall training flow or steps with training candidates with both in-person and online training all on the TRAINUAL platform.

As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.

The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.

It is not hard to learn how to use, it is fun to create training programs. There are many things you can do with this software.

Some of the embedding features are hard to understand and can be complicated if you are not tech friendly. It can be slightly hard to grasp how the courses can be set up, Such as understanding subject, topic, steps and how they work together.

As a remote company, Trainual provides a one-stop platform for all training material. I like that I can add written materials, videos, and images/documents to create a cohesive and user-friendly training resource. Using Trainual allows our company to keep training consistent and gets our new hires trained much more quickly. Instead of pulling a team member for one-on-one training for the basics, we can get them started on Trainual, then transition to on-the-job training much more effectively.

There are certain features that would make assigning tasks more efficient but with the proactive updates, I expect Trainual will come up with a solution soon enough. I would like to see where I can create profiles with the subjects needed for each role, then assign users to the role instead of assign each individual subject.

The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.

We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.

I really enjoy how this software has made updating standard operating procedures so simple. Whenever something is edited it sends a notification out to the team and I just need to give them a due date, this way I know that all information is available to everyone.

I wish I did not have to pay for the premium membership to do screen recording. Our business pays for Zoom so we just do screen recording through there, but uploading videos are also a process as you need to pay for a account or upload to YouTube to manage videos.

The ability to store and manage all training formats in one place.

It would be nice to have the ability to communicate to employees through Trainual.

Trainual helps keep our training organized. For 7 years we kept our policies and procedures in Google Docs. Now we keep them in Trainual AND in Google Docs.

Very time-consuming to recreate training and add create new trainings in Trainual. And very time-consuming to have to complete a ton of training assigned to me because of the new system. This time could have been spent on achieving business results. In my department, we don't have a lot of turnover. So I didn't see the benefits (i.e. time savings) of having a learning management system. I did feel the pain of having to complete a lot of additional work to get Trainual implemented, even though I had a lot of internal help.

I love how easy it is to understand and learn to use. The staff that helped set up the software with us was very in depth and helped us understand how to best use this software to its full capacity. It also has useful reports that have greatly made progress tracking a breeze.

There is a completion report that shows your progress vs the whole company's progress that sometimes shows a near completion on the material assigned to you even though it shows all the material you are assigned to as complete. It is very minor.

It was very easy to create/implement content for the site. The ability to use the system mobile is great as well.

The reporting leaves a bit to be desired (not very robust functionality). There is also no back-up system for content that may be accidentally deleted (it is lost for good). The levels of access could also be improved; it would be helpful for some to view answers in the system without having to go to each individual user to look up this information.