---
description: Learn how ServiceWorks can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
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title: ServiceWorks Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Electrical Contractor Software](/directory/1005/electrical-contractor/software) > [ServiceWorks](/software/116699/serviceworks)

# ServiceWorks

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> ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.
> 
> Verdict: Rated **3.6/5** by 115 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ServiceWorks

• Customer data can be accessed from anywhere, through any internet-enabled device, and devices can be scanned, updated, and tracked from the field.&#10;&#10;• The drag-and-drop calendar allows users to easily schedule and reassign jobs.&#10;&#10;• ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents.&#10;&#10;• GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories.&#10;&#10;• Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 115 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Service Works
- **Location**: Chesterfield, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$948.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Build your own package based on features you select.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing

## Integrations (14 total)

- Google Calendar
- Mailchimp
- NMI Payments
- QuickBooks Online
- QuickBooks Online Advanced
- ServiceBench
- ServicePower
- Shopify
- Square Payments
- Stripe
- Warranty Management Solution
- Webhook Relay
- Zapier
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electrical Contractor Software](https://www.getapp.ie/directory/1005/electrical-contractor/software)

## Related Categories

- [Electrical Contractor Software](https://www.getapp.ie/directory/1005/electrical-contractor/software)
- [Arborist Software](https://www.getapp.ie/directory/1423/arborist/software)
- [Food Service Distribution Software](https://www.getapp.ie/directory/191/food-service-distribution/software)
- [Field Service Management Software](https://www.getapp.ie/directory/255/field-service-management/software)
- [Field Activity Management Software](https://www.getapp.ie/directory/655/field-activity-management/software)

## Alternatives

1. [Calendly](https://www.getapp.ie/software/102609/calendly) — 4.7/5 (4084 reviews)
2. [Jobber](https://www.getapp.ie/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Housecall Pro](https://www.getapp.ie/software/101089/housecall-pro) — 4.7/5 (2737 reviews)
4. [Commusoft](https://www.getapp.ie/software/106265/commusoft) — 4.7/5 (209 reviews)
5. [Kickserv](https://www.getapp.ie/software/8259/kickserv) — 4.4/5 (387 reviews)

## Reviews

### "Service Works" — 4.0/5

> **Aubree** | *13 May 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: We really like being able to invoice and schedule from the same program
> 
> **Cons**: Still have a few glitches that cause daily issues, sometimes calls are lost ( or pervious calls) and this makes for angry customers
> 
> We really like this program it has made a lot of things easier for our company invoicing estimates scheduling part orders customer history and being able to see what is going on with techs in the field in real time.

-----

### "Jackson Home Appliance Heating and Cooling." — 5.0/5

> **Kelly** | *21 April 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: The cost compared to other providers is hands down the best value out there.  No one else can come close to Service Works. Tech support is almost always instantly addressed. They are very helpful and actually answer your phone calls or service tickets in a impressive, timely manner.
> 
> **Cons**: I don't like with the new update the pop up job review box used to let me view the service performed, which was very helpful and also it stopped showing the amount with tax. Before you could see both of those.  updates should add to, not take away.
> 
> Very satisfied. Highly recommend. It does everything I need and them some and it cost for our small company can't be beat. With a dozen techs in the field all their jobs are scheduled and managed well. My invoices and statements are easy to send out. Job tracking and mapping are easy.  We can even order parts directly from the ap.

-----

### "Avoid at all costs." — 1.0/5

> **Max** | *26 August 2025* | Consumer Electronics | Recommendation rating: 0.0/10
> 
> **Pros**: I liked the idea of service works integrating with marcone.  I liked the idea of their people helping set me up and get me running.
> 
> **Cons**: The mobile app.  It feels like something some corporate dude made his team create in the early 2000's because mobile apps were all the crazy back then and then it was never updated since. &#10;&#10;The text messaging has been described by my customers as spammy.&#10;&#10;The whole experience has been a nightmare. It took 3 weeks for them to get my logo to not be stretched on my invoices.&#10;&#10;When I was trying to use the software I would call the help desk for help.  The most common answer to questions I got was I don't know. &#10;&#10;This software is clunky and made for the people in the office not the technicians who actually go out and make money for the business. Instead of innovating they decided to focus on getting the cheapest developers they could to write their software.
> 
> I am a small business owner and a one man band. I do everything myself along with running 25 calls a week and being a single parent of two kids. In the sales calls they promised me they would make sure I hit the ground running. When it because apparent their service wasn't going to work for me they wouldn't let me break my contract.

-----

### "Appliance Repair Small Business" — 4.0/5

> **Kimberly** | *15 April 2025* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like the ease ability to maneuver and the layout. Very user friendly.
> 
> **Cons**: I have areas that I don't need or use. I would like to still be able to see and use multiple addresses for a customer.  Some of our customers are landlords so they have multiple properties.
> 
> Out of all of the "SERVICE" programs this is the easiest to use.

-----

### "A good software for a service based company" — 4.0/5

> **David** | *15 April 2025* | Alternative Medicine | Recommendation rating: 7.0/10
> 
> **Pros**: It meets all of our needs as a service based Company. The reports are good and the estimates and invoices are professional. We like that our clients can pay directly from and through the software.
> 
> **Cons**: The inability to get questions answered that require assistance from the developers who are based in India.
> 
> We made the switch to Service Works several years ago and it’s been a mostly positive experience. The integration with quick books on line was a bit painful but is how working fine.

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## Links

- [View on GetApp](https://www.getapp.ie/software/116699/serviceworks)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/116699/serviceworks> |
| de-AT | <https://www.getapp.at/software/116699/serviceworks> |
| en | <https://www.getapp.com/operations-management-software/a/serviceworks/> |
| en-AE | <https://www.getapp.ae/software/116699/serviceworks> |
| en-AU | <https://www.getapp.com.au/software/116699/serviceworks> |
| en-CA | <https://www.getapp.ca/software/116699/serviceworks> |
| en-GB | <https://www.getapp.co.uk/software/116699/serviceworks> |
| en-IE | <https://www.getapp.ie/software/116699/serviceworks> |
| en-NZ | <https://www.getapp.co.nz/software/116699/serviceworks> |
| en-SG | <https://www.getapp.sg/software/116699/serviceworks> |
| en-ZA | <https://www.getapp.za.com/software/116699/serviceworks> |
| fr | <https://www.getapp.fr/software/116699/serviceworks> |
| fr-BE | <https://fr.getapp.be/software/116699/serviceworks> |
| fr-CA | <https://fr.getapp.ca/software/116699/serviceworks> |

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