
POS Nation for Retail
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123 Reviews
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great bang for the buck
Reviewed on 17/6/2019
We have a unique environment here at ESI where we have an engineering & manufacturing facility with...
We have a unique environment here at ESI where we have an engineering & manufacturing facility with an employee cafeteria. There's only one register with a local receipt printer and a networked line printer for the grill/sandwich items. When we installed the software customer support listened well and understood so that it was quite seamless. Then, later when we added debit card support we ordered & received the correct card swipe terminal and were able to turn on the functionality very easily. When we've had network outage issues or had to change IP addressing POS Nation support was very helpful and was able to assist to resolve issues quickly. Overall it has been very good.
Pros
Organization, flexibility and customizability
Cons
The look and feel seems a little clunky...perhaps time for an upgrade?
Response from POS Nation
Thanks for the review, Jeff!
- Industry: Tobacco
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CRE
Reviewed on 21/11/2020
The version I have is Cash Register express. I have been happy overall. The transition has been...
The version I have is Cash Register express. I have been happy overall. The transition has been relatively seemless.
Pros
Once the system is set up it is easy to use and the reporting features are very useful.
Cons
The limited ability and cost to communicate with accounting software like Quickbooks online.
Alternatives Considered
Lightspeed RetailReasons for Choosing POS Nation for Retail
More reporting features, inventory management, price pointSwitched From
CloverReasons for Switching to POS Nation for Retail
Mainly the pricepoint and the value for the price.Response from POS Nation
Heather,
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
4.5 is misleading, this software is brutally ineffective.
Reviewed on 30/4/2022
Poor. Would gladly return the product and restart the weeks long process of integrating a POS into...
Poor. Would gladly return the product and restart the weeks long process of integrating a POS into our business from scratch with a different POS, but no returns are allowed.
Pros
The card processing is reliable and the fees for cards are favorable. The technical support is friendly, although not always fast.
Cons
The software feels ancient. Not only slow, but with regular errors and crashes. We often find ourselves frustrated at some of the poor design choices and bugs that make daily operations (such as purchasing, changes to inventory, and pulling analytical reports) either useless or hour long ordeals. The lack of focus on quality of life features and efficiency of use was apparent within just a few hours of installation and use. All of this would be at least somewhat tolerable if the software was cheap or if the company quickly resolved bugs and implemented improvements, but that’s not the case.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
POS Nation/Cash Register Express
Reviewed on 26/10/2020
POS Nation and Agents have been amazing to the best of their ability.
POS Nation and Agents have been amazing to the best of their ability.
Pros
Ease of ability to upload previous POS data into it.
Ease of daily use.
Cons
What i would consider to be simple items to fix often cannot be fixed.
Time Clock is not supported for QuickBooks upload.
Reasons for Switching to POS Nation for Retail
Pricing and timeliness to get products to us.Response from POS Nation
Kevin,
Thank you for taking the time out of your day to write us a review! We are glad to hear that you have enjoyed your experience with our team, and that we have represented POS Nation well. We look forward to working with you again soon!
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CAP Retail review
Reviewed on 16/12/2020
We love this program and would recommend it to small or large businesses. We do $200,00 sales a...
We love this program and would recommend it to small or large businesses. We do $200,00 sales a year and it works great for us.
Pros
CAP Retail is easy to use. We use it on a daily basis in our shop.
Cons
The software is easy to setup and install and once sync your inventory, you are ready to use it. It is fast and easy to reconcile daily sales, monthly sales and year end inventory.
Response from POS Nation
Sonya,
We are happy to hear that the software was easy to setup and install! Reviews like this really make our company proud. Thank you so much for your kind words, and for being a valued POS Nation customer!
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Point of Sale Experience
Reviewed on 29/10/2020
Overall experience has been great with the system and support. We can always count on support when...
Overall experience has been great with the system and support. We can always count on support when we need them most.
Pros
Inventory reporting is the most helpful enabling our staff to track the least sold to most sold items to stay on top of what our daily customers are wanting.
Cons
Some configuration settings may need to be selected repeatedly in order to save or be enabled but this is not always the case as a minor annoyance.
Response from POS Nation
Mark,
Thank you for your feedback regarding our technical support and our inventory reporting. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tech Support
Reviewed on 5/11/2020
Pros
Price Point of features/cost benefit. Seems to be a very good point of sale.
[SENSITIVE CONTENT HIDDEN] in Tech support is outstanding. He really helped us out with very pin pointed customized features that the customer uses and likes.
Cons
Nothing so much to dislike. It has a lot of the features in a canned product that we can use on a daily basis to run the operation
Response from POS Nation
Bill,
We are glad to hear that you enjoyed your experience with a member on our support staff, and that he represented POS Nation well. We are also happy to hear that you enjoy all the features and functionalities of the POS System. We look forward to working with you again soon!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Manager
Reviewed on 26/8/2021
I love it..
I love it..
Pros
I like that it is very organized, and easy to make reports, if no one else is logging in from another location .
I know yor employee was right letting me know all has access to my store.
I have had numerous problems,but i think its because our company has several locations in which all have access to my location which has been very disturbing.
I appreciate all that you guys have done for me and I am hoping my boss gets employee numbers to keep this from happening again..
Thank you so much for helping me today..
Best,
Jane Brady
Cons
I like it all Basically..
I think its awesome..
Response from POS Nation
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Industry: Tobacco
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love POS Nation
Reviewed on 19/3/2019
We pay the monthly maintenance fee, which is very helpful when needing assistance in the evenings....
We pay the monthly maintenance fee, which is very helpful when needing assistance in the evenings. We are open from 9am until midnight, so we need support during a wide range of times. POS Nation offers that coverage.
Pros
This software is great at inventory tracking. I use the Advanced Reporting also that allows me to customize various reports that are not offered as a standard report.
Cons
I wish is had a way to export several fields all onto one report into an excel file. The only export offered is from their list of standard reports. So I have to download 2 or more reports into excel and then merge the data together to get the needed information.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software and Even Better Company
Reviewed on 13/11/2020
Excellent. The team is very easy to work with and actually cares about our business.
Excellent. The team is very easy to work with and actually cares about our business.
Pros
The software is incredibly easy to use. Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors. Overall, it's helped us tremendously with running our business.
Cons
Nothing really. If I had to say anything, some of the buttons are a little small.
Response from POS Nation
Jane,
Thank you for your feedback regarding our software and someone within our Customer Success team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business and thank you for taking the time to write us a review!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dependable software/Easy to Use
Reviewed on 11/12/2020
We are very happy with the product. Otherwise, we wouldn't be such long-time customers. We can...
We are very happy with the product. Otherwise, we wouldn't be such long-time customers. We can track sales hourly/daily/monthly/annually as well as by sales code. We can offer discounts to customers and track on type of discount given. Also, helps us keep track of inventory costs/turnover, sales taxes and much more.
Pros
Have been using the CAP POS system in our employees' store for 20 years +. Easy system for cashiers and administrator to learn and use. On the very few occasions that we've had issues, tech support was very responsive and fixed the problem on the first contact. No need for call backs.
Cons
Wish there was some way we could link it to our website so it could automatically track inventory on our online store and show items as sold out. Right now , we run reports daily and adjust manually. But Reports module is very easy to use and provides many different real-time reports with variables depending on info you are looking for.
Response from POS Nation
Carol,
Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer for over 20 years! We are so happy to hear that our technical support team has been very responsive to fix any problem that you have had throughout the years. Again, thank you for your feedback and kind words.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CAP POS Software
Reviewed on 21/12/2020
Our largest benefit was the integrated Pennsylvania plcb report. We found that most of customers a...
Our largest benefit was the integrated Pennsylvania plcb report. We found that most of customers a re small business operators and they were not looking for a $25,000 software package. It is a reliable product that fit our customers needs.
Pros
It's pretty easy to set up and then train our customers to use it. CAP tailored the product to accommodate our PA beer distributors by creating an integrated PA PLCB Beverage report. CAP support has been very helpful. CAP has most of the features that 99% of our customers actually use/need. The price point is good.
Cons
There are not any substantial cons with CAP that we have encountered.
Response from POS Nation
Bob,
We are happy to hear that our POS System is easy to set up and train your customers on how to use it! We are also happy to hear that the integrated PA PLCB Beverage report has been very accommodating and crucial for your business. Thank you for taking the time to give us a review that makes us proud! We are glad to have you as a customer.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best
Reviewed on 16/12/2020
Been using CAP for over 14 years
Been using CAP for over 14 years
Pros
Very easy to use and train on. Well thought out and designed.
Cons
Having the ability to save credit cards encrypted on file was a nice feature in the other POS system we had
Response from POS Nation
Brian,
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hospital Gift Shop Use
Reviewed on 23/12/2020
Pros
Very easy to use. I most enjoy the ability to set up hot keys for the items that we sell the most.
Cons
Would like to see a functionality to be able to take credit card payments over the phone for credit card purchases.
Response from POS Nation
Kendall,
We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please reach out to our technical support team at 704-405-5089 to discuss option for taking credit card payments via phone. Please let us know if you need anything in the future!
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Large, complex software
Reviewed on 19/12/2019
Expansion of existing Point of Sale system - new terminal and migrating from a single standalone...
Expansion of existing Point of Sale system - new terminal and migrating from a single standalone installation to a server-based installation. Great technical support during the transition.
Pros
It gets the job done. Responsive sales team during initial contact. Excellent support while installing the product.
Cons
Complex user interface. Very complicated database structure
Response from POS Nation
We're happy you're staying in touch with tech support! Let us know how we can help with anything else in the future. Thanks for the review!
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Support and ease of use top notch
Reviewed on 13/7/2022
Smooth. Wonderful.
Smooth. Wonderful.
Pros
The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive.
Cons
We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing support and equipment
Reviewed on 16/3/2019
Overall satisfied with my purchase and service. Wish they would provide free upgrades when...
Overall satisfied with my purchase and service. Wish they would provide free upgrades when requested.
Pros
They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.
Cons
At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
POS Nation Technical Support Is The BEST!
Reviewed on 12/3/2019
POS Nation Technical Support is AMAZING! When the system gets hung up or any problem, they answer ...
POS Nation Technical Support is AMAZING! When the system gets hung up or any problem, they answer and have the system going or problem solved quickly.
Pros
The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business.
Cons
The software requires you to create modifiers for so many little changes.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Post systems review
Reviewed on 22/12/2018
Overall it's a perfect product! It got the job done in an easy and effective manner. Highly,...
Overall it's a perfect product! It got the job done in an easy and effective manner. Highly, highly recommend!
Pros
I love this software!!! The best pos system I've ever used. It's so easy to process orders and manage sales.
Cons
I did not have any issues using this product. It was perfect for my business
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Review
Reviewed on 19/11/2020
The CAP support team are excellent. They are very knowledgeable and willing to assist with every...
The CAP support team are excellent. They are very knowledgeable and willing to assist with every problem that arises.
Pros
I have only been using the POS systems daily for the past 3 1/2 months. Prior to this I used is occasionally when I filled in for a co-worker. I find the Hot Keys to be very beneficial. Also, most of the reports are pretty easy to generate and understand.
Cons
Still learning all the features of the software.
Response from POS Nation
Kim,
Reviews like this really make our team proud. We are so happy to hear that you have found the Hot Keys feature to be very beneficial for you. Thank you so much for your kind words, and for being a valued POS Nation customer!
- Industry: Music
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
POS Nation Ain't No POS
Reviewed on 8/7/2020
We used POS Nation to sell several issues of the magazine from different locations. Paired well...
We used POS Nation to sell several issues of the magazine from different locations. Paired well with our laptops and made selling very convenient.
Pros
POS nation is a truly complete point of sale system that is super intuitive. A benefit for beginning users to learn the ropes for retail/customer service cash handling.
Cons
After the initial trial period it's rather expensive; costing over $60 a month. With free programs available, that provide the basics, it makes POS Nation a luxury program instead of a necessity.
Response from POS Nation
Hi Eric,
We're happy to hear that you're enjoying your point of sale solution, and we appreciate your feedback. Thank you for being a valued POS Nation customer!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy setup and great support
Reviewed on 11/3/2020
Pros
Easy to use software and very helpful staff
Cons
Reporting could be customized further to include or remove information needed or unneeded
Response from POS Nation
Thank you for the review, Emily! We appreciate having you as a customer.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
POS Nation was the best decision I've ever made.
Reviewed on 22/6/2017
Pros
It helps me run my business! It gives me the information I need to make decisions. I know my best and worst sellers. I know my margins by department. I can run promos to get my customers back in the door.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
POS Nation Review
Reviewed on 6/3/2020
pos nation have the best best customer service i have ever see and the tech support is awesome
pos nation have the best best customer service i have ever see and the tech support is awesome
Pros
how easy to set up the software is easy to learn and operate
Cons
i do not have any fined i do not like least about the software
Response from POS Nation
We're happy to hear about your positive experience, Chris! Thanks for the review.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great System for a Liquor Store!!
Reviewed on 15/3/2019
As mentioned above, getting the Iowa bottle deposit figured out was great. The Tech Support was...
As mentioned above, getting the Iowa bottle deposit figured out was great. The Tech Support was great to work with. The POS system has a lot of great features that will be helpful in the future. I would recommend this system to any large or small retail business.
Pros
Has everything for my needs as a small Wholesale/Retail liquor store. It has a lot more than I need now but it will come in handy later.
Cons
Tech Support was great in helping figure out a way to get the Iowa bottle deposit configured as a tag along item. Works very good.