Tailor Brands Reviews

Tailor Brands

4.4 (275)
One-stop-shop for small to midsize businesses

Overall rating

4.4 /5
(275)
Value for Money
4/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

85%
recommended this app
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275 Reviews

Christopher
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Support!

Reviewed on 28/6/2019

My experience has been awesome! From the quick turn around of a great looking logo , to fast...

My experience has been awesome! From the quick turn around of a great looking logo , to fast assistance when I need help. It has been an awesome branding tool. My executive is great!

Pros

One stop solution for branding needs. Easy to use.

Cons

I am not very tech savy and sometimes need to reach out for tech support.

Response from Tailor Brands

Hi Christopher!
We are glad to hear that our support team assisted you effectively with the help you requested. Our team works hard to make sure all of our users' questions and issues are addresses and solved :)
Feel free to reach out to us at any time, should you have any questions or need any additional assistance!
Kind Regards,
The Tailor Team

Thiago
Overall rating
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Practical and objective software to create a logo

Reviewed on 2/5/2023

The software is very practical and intuitive so that you can get to your final result, in a few...

The software is very practical and intuitive so that you can get to your final result, in a few minutes I got my expected result, I just needed to select the models and colors of my taste and the software did everything else, in the end I got a beautiful and original logo, I confess that I did not like much the amount to be paid for it.

Pros

The software provides many options so that you can get the best result, also and very intuitive making it easy to use. The software provides many models, colors and fonts thus having gigantic possibilities for your brand logo and if you do not like the result you can change it and add what you want to it.

Cons

Even though it is almost impossible not to like the end result, the software can be difficult to access for many people, since the amount to be paid for your logo, brand is a little high.

Tish
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Owner

Reviewed on 22/6/2023

Awful! they never really help me with my site, after paying them to set it up for me I had to pay...

Awful! they never really help me with my site, after paying them to set it up for me I had to pay some one else to put the content in. At first I was able to edit my site via my phone then all of a sudden when I log in to make changes or add a product it was acting like I had never had a site and to start over. When I contacted them to ask why? I was told to send them what I wanted to add and they would for me. Next when I went to edit my site via my PC the same thing happened. I'm not paying for what I already paid for. I have a website I can't edit. I have product that on the site that I no longer have but can't remove it. I feel like they are doing me this way because I'm 64 yrs old and I don't have anyone to help be. So they just took advantage of me, sold me something and left me to figure it out on my own.

Pros

Taking to [sensitive content hidden]
they were fun.

Cons

There is no customer care via phone, and they are not very helpful when the do return your email. The only phone call you get is when the sales team wants to sell you something.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Guy
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Taylor Brands has made it much easier to start a business

Reviewed on 4/4/2023

They guided me through the processes to make my company a legal LLC. In the previous businesses,...

They guided me through the processes to make my company a legal LLC. In the previous businesses, nothing was done online. Nothing was a one stop service. Tailor has made it pretty close to that.

Pros

I have started 4 business in my life. This is by far the easiest one to start, thanks to Tailor Brands. They helped me set up my LLC. They helped me get a logo that I am please with set up. Then they provided a website space for me. The website was the last of the things I needed to do. They could have set it up for me, but I wanted to do it myself. It was so easy to input the information needed.

Cons

I looked everywhere to try to find a price for setting up my brand. I did not like it that I had to enter so much information just to get the price.

Kimberly
Overall rating
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Don't Sit on the The Sites

Reviewed on 13/4/2023

I've been having a Great experience with all the Brand that Tailor Gives.

I've been having a Great experience with all the Brand that Tailor Gives.

Pros

I Loved the easy breezy building and The way I was directed to exactly what was needed to make my business a Success. I'm not finished yet but my Preperation for greatness is Going smoothly with Tailor Brands on my side.

Cons

It's nothing I can say really bad. You all are Amazing.

Hekmatullah
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you

Reviewed on 17/4/2023

It’s awesome

It’s awesome

Pros

It’s the most important app for those who opens Business.

Cons

Tailor Brand helps Business. And helps a lot and a lot

Camille
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Helpful

Reviewed on 27/3/2023

Fantastic. Very professional. Any issues that arise are very quickly resolved and they make the...

Fantastic. Very professional. Any issues that arise are very quickly resolved and they make the entire process completely accessible so you don't have to figure out paperwork and legal odds and ends on your own. Highly recommend to anyone new or versed in business.

Pros

The customer service was fantastic. Easy to use via phone app, has a list of what they think should be your next steps or focus and you can chip away at everything at your own pace or even mix and match with other providers. Going through every step by yourself leaves room for error or chance to miss something important that can ultimately have your business shut down before it even starts, they make sure you know what you should look to doing next to keep your business in proper standing.

Cons

The initial start was hanging me up and not allowing me to move forward without logo and wouldn't fit entire name of our business at first (possible user error on my end or due to phone) but after help from customer service was resolved within a few days without having to reach out myself.

Vateicia
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Just getting started

Reviewed on 27/3/2023

Overall you have to start somewhere and a lot of people say tailor brand is where it’s at I agree...

Overall you have to start somewhere and a lot of people say tailor brand is where it’s at I agree just for the price for new starter is pricey

Pros

This is new for me getting my certificate and ein# is going to change history for my family

Cons

To pricey wish some of the items that’s needed for cheaper so everything can be brought at once

Andrea
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Branding with ease

Reviewed on 10/5/2023

It’s been a positive experience.

It’s been a positive experience.

Pros

The ease of the graphic design tools helps me create a striking visual brand.

Cons

It would be helpful for the platform to resize images for multiple social channels. It would save time.

Mike
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good for quick logo designs

Reviewed on 8/2/2021

If you need a good logo fast this is the service for you, however make sure you read all the...

If you need a good logo fast this is the service for you, however make sure you read all the options and know which packages you are buying so you don't buy more then you need. I would use again for a logo but not for ongoing design options.

Pros

I like that I can knock out good quality logos on the fly that are professional and clean. The process is easy and guided so you end up with a professional looking logo at the end.

Cons

The after logo purchase options are limited is use, things like social media posts or the slide decks I tried to use but found overly generic. Also I find pricing can be confusing with the upsells and paying monthly or annually I have found has limited value.

Gary
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

For the Money...Very disappointed

Reviewed on 6/4/2023

I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left...

I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left messages for help and no response...

Pros

1 stop shop for llc. I did like the web set up until I had problems with being double charged

Cons

Can't get a human on the phone to help me..Get flooded with spamBeing charged twice for things

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Nikita
Overall rating
  • Industry: Capital Markets
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

First Impressions Review

Reviewed on 17/7/2019

Overall, so far so good, this is my first week, still a lot to learn on how to use their tools. The...

Overall, so far so good, this is my first week, still a lot to learn on how to use their tools. The only thing is that by accident I chose a wrong domain name for my brand ( Tailor Brands gives you 1 year free domain after you make your premium purchase), I think the interface of that part is a bit confusing. I did not confirm it in the follow-up email, and when I asked if I could change my domain since I did not confirm it, customer support said that I have to purchase a different one. I think there should be an option provided to cancel within 24-48 hours ( I sent an email right away once I've noticed it). Other than that, only good impressions so far.

Pros

Pretty easy to use, has nice customization features for the logo and social media posts.

Cons

Seems like if I use the mobile version of the site it gives you more options for logo design, I could not find some of them on the regular web page.

Response from Tailor Brands

Hi Nikita!
We are happy to hear you found our services easy to use and that you managed to make use of the great features we offer :).
Unfortunately, domain names, once registered cannot be changed. We will make sure to pass this on you concerns over to the relevant department.
If you have any additional feedback or need any assistance, do not hesitate to reach out to us!
Kind Regards,
The Tailor Team

Mike
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

A total scam

Reviewed on 17/7/2023

Horrible. Avoid them at all costs.

Horrible. Avoid them at all costs.

Pros

Relatively easy logo maker. That's it. There's nothing else to commend them for.

Cons

Their entire business model is geared towards selling upgrades that are generally not needed. Worse, they will not notify you when your subscription is due to renew and, even if you have not used their services in that time, will refuse to issue a refund. I have now taken the matter to Paypal.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Rebekkah
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I highly recommend

Reviewed on 30/3/2023

Excellent. I find it to be easy and very useful.

Excellent. I find it to be easy and very useful.

Pros

I like the convenience of it. I am able to create graphic designs quickly for my business needs.

Cons

There are times when I can't find a photo that I envisioned for the graphic design...but honestly, that's very rare.

Paul
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Turn-key LLC Creation and Management

Reviewed on 30/4/2023

We are in the beginning stages, but have had excellent quality service and transparent service-cost...

We are in the beginning stages, but have had excellent quality service and transparent service-cost breakdowns. Custom website development tools and logo design trademarking are two very important features we are utilizing.

Pros

Turn-key, a-la-carte business model enables quick selection of needed services that begin their processing and filing within a few business days.

Cons

The conveniences and turn-key approach comes at a price that may be a deal-breaker some small businesses.

Esfandiar
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

No customer Service / Shady business process and no etiquette

Reviewed on 28/2/2023

Terrible experience as they hijacked the process and took over with terrible services and more...

Terrible experience as they hijacked the process and took over with terrible services and more money than any other brand who does the same thing.

Pros

There was nothing I liked about this service. They advertise well but don't do the job right and charge extra without consent. Then later, they say it was for specific services. However, they don't they you the total price, and once they charge you, they say sorry, the process starts, and we cannot stop it, and a refund is not possible!!!! THIS IS A SCAM business!

Cons

Customer services and no being clear about the prices.

Clara
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Beware Beware Beware

Reviewed on 10/6/2022

Disappointing, traumatizing and emotionally taxing of my time, money and wallet. I rarely write...

Disappointing, traumatizing and emotionally taxing of my time, money and wallet. I rarely write reviews but absolutely had to in this case. 4 month and still no website or refund. Dispicable

Pros

I did not like the software. When problems arrose, there was no one to fix it. They sure have a person to sell it to you though. Also no responses to any of the bad reviews should be a sign that you are taking a big risk however you look at it.

Cons

Everything. Images cut in half, pages not centered, it cannot read British English. 5-8 days to complete a task that can easily take an hour. 4 months have passed and I still don't have my website. Asked for a refund and have been run around by at least 6 different robots.

Ebony
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One Stop Shop

Reviewed on 17/5/2023

Pros

Tailor Brands is easy to use and their customet service is responsive & supportive. I'm so happy I took the risk and allowed tailor brands to support me in helping me build my company.

Cons

Nothing to add at this time. I find Tailor Brand's service offerings to be great and exactly what I needed.

Isaac
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

do not buy this

Reviewed on 19/11/2022

Absolutely terrible don't even bother. Your better off getting a website build with square if...

Absolutely terrible don't even bother. Your better off getting a website build with square if that's what your looking for

Pros

They have a group to help build you a website

Cons

There customer service is awful they have no support number just email. They love to to upcharge on so many things but the issue is they charge you for it and then never it give it to you. I'm actually dealing with an issue right now where they charging me extra to add more than 100 products to my site and you can't pay for it through the site you have to email them to get it. They charged me for.it. but never gave me the service and now.there mia and no one wants to email me back about this

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

AI Generic Generated Logos

Reviewed on 5/9/2019

I didn't like it I tried using it to create a better logo for one of our businesses and the...

I didn't like it I tried using it to create a better logo for one of our businesses and the automated generation did not impress me. I won't use it again.

Pros

It's really easy to use and the AI does most of the heavy lifting, even if the end result is less than satisfactory.

Cons

The end result. It's an automated tool to make logo creation better, faster and cheaper. The problem is that it seems as though art is not something that a computer can learn easily. It might be able to compare similar businesses and try to create something close to what a human would create but in the end it looks generic and amateurish.

Response from Tailor Brands

Hi!
Thanks for leaving us a review.
We are sorry to hear you did not find our services up to your expectations. Note, however, that our logo make is very powerful and it has many design structures that you can create.
This is why we normally recommend our users to try more than once to create their logo so they can experience all the available combinations our algorithm can create :)
If you have additional feedback you'd like to give us, feel free to reach out to us at [email protected] at any time!
Kind Regards,
The Tailor Team

Robin
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tailor Brand Review

Reviewed on 3/4/2023

Very easy to use and organized well to get us started. However, difficult if you have to speak to...

Very easy to use and organized well to get us started. However, difficult if you have to speak to a person.

Pros

Ease of use and organization. Quick turnaround. I’m

Cons

Lack of people who understand your issues. Lack of follow-through.

Alternatives Considered

BeyondTrust Remote Support

Reasons for Switching to Tailor Brands

Ease of use
Veronica
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy breezy tailor brands

Reviewed on 27/3/2023

When I was first started to get my LLC I couldn’t pick a good name for the business but I talk...

When I was first started to get my LLC I couldn’t pick a good name for the business but I talk threw emails with one of the customer service and they helped me.

Pros

I really enjoyed how easy the website is to use and create things that I need and want for my business.

Cons

Nothing it’s all good. I wouldn’t change orSay anything bad about this website

Dreamus
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Motivation to see the Vision

Reviewed on 19/4/2023

Pros

How the process is step for step. Getting started is always the challenge, and it just seemed effortless through Tailor Brand.

Cons

Customization of your logo. I would like a feature where you can upload photos of your idea. The selection is very broad so it was hard to manage through that part.

Liz
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tailor Brands - Fast, Reliable, Strong Value!

Reviewed on 16/4/2023

Very useful to have Tailor Brands as a resource for us and on our side!

Very useful to have Tailor Brands as a resource for us and on our side!

Pros

Fast reliable service and answers to questions. Plus I saved money using Tailor Brands. A family member paid a lot more for her LLC setup.

Cons

I prefer a live chat 24/7, but they are so responsive this is really splitting hairs.

Renard
Overall rating
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Salwhagos

Reviewed on 2/5/2023

Great.

Great.

Pros

The website creation was a good experience. Navigating the system is simple to use. I recommend tailor brand to anyone wanting to start a business.

Cons

I don't like the process time and not understanding all the documents needed to accomplish being llc owner.