ESET Endpoint Security Reviews

ESET Endpoint Security

4.7 (1,136)
Network security, network monitoring & endpoint protection

Overall rating

4.7 /5
(1,136)
Value for Money
4.4/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.4/5
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1136 Reviews

Ryan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ESET is the best

Reviewed on 3/5/2023

Has been a very good experience, easy to use and update and easy to install.

Has been a very good experience, easy to use and update and easy to install.

Pros

I find ESET works very well for our company and we've used it for over seven years. It's affordable and it works very well. It's also much lighter and doesn't slow down our computers. We use it for our office computers and at home computers. It's nice having the added security (opens a secure window) when it detects something that needs higher security like opening a bank website.

Cons

Not any cons I can think of honestly. We are a small studio of under 10 staff so it was great for us. If you are a large firm then one of the more established companies may be better for you.

Alternatives Considered

Norton AntiVirus

Reasons for Choosing ESET Endpoint Security

Norton was very heavy and we noticed a slow down of our machines.

Switched From

Norton AntiVirus

Reasons for Switching to ESET Endpoint Security

Lighter, better.

Response from ESET

Thank you for your helpful review about our software. We're glad to hear that you find it easy to use and that it doesn't affect your computer's performance. We also appreciate your feedback about the cost-effectiveness of our software. Thank you for choosing ESET!

Abinadi
Overall rating
  • Industry: Computer & Network Security
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Your Security made Easy

Reviewed on 18/9/2020

I use this every day and it works perfectly. I love its simplicity so anyone at home could check...

I use this every day and it works perfectly. I love its simplicity so anyone at home could check for threat however it is still very powerful tool. The frequency of the updates its just fine and I like the fact that I can constantly monitor the events and logs for more details.

Pros

The product is very solid compared to its competitors. The regular updates keep you secure for new security threat and it is very simple to use but still very effective

Cons

I would like to see a more simple integration with some IoT devices and control of the home network. overall is a great product update could more frequent. Include details of the upgrade for people familiar with security terminology

Alternatives Considered

Avast Ultimate Business Security

Reasons for Choosing ESET Endpoint Security

Symantec was having some vulnerabilities and I was not happy with the gray areas so I made some investigations and decided for ESET Endpoint Security

Reasons for Switching to ESET Endpoint Security

A combination of price and features
Carlos
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Company’s endpoint solution

Reviewed on 16/10/2023

Pros

The smartest way and safety way to guarantee out of office connections

Cons

Mostly the cost of the licenses for a medium company

Response from ESET

We're delighted to hear that ESET's endpoint solution has been a smart and secure choice for your out-of-office connections. We understand that cost can be a consideration, especially for medium-sized companies, and we continually strive to provide the best value for our customers. Thank you for your review and feedback!

Verified Reviewer
Overall rating
  • Industry: Photography
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

ESET Endpoint Security

Reviewed on 23/10/2018

In experience, it is not a bad program, but it is very basic depending on the type of user that is...

In experience, it is not a bad program, but it is very basic depending on the type of user that is addressed, for a home user it would be good but for business, something more robust would be needed.

Pros

This security system although it has many options is very easy to use, it is very friendly and for a user who has never used it you can use it easily, I could say that this type of security should be used more for people of home since For some company it is very basic, it may have different security options but it is not complete.

Cons

What I do not like is the cost, the cost of this application is too high for the options and security that it has, it can have different levels or options for security of different types for when protection is something very simple, at the company level that handles some sensitive information could cause problem, since the type of security as I mention it above is very basic, would be only for users of house, and for the price the users of house I would not accept it is very high.
They have an option for microsoft security that I do not see as a user.

Carol
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ESET offers comprehensive defense against many threats

Reviewed on 16/9/2023

ESET helps keep our computers safe from potential threats such as phishing attacks, viruses, or...

ESET helps keep our computers safe from potential threats such as phishing attacks, viruses, or malware. It offers continuous monitoring and blocks suspicious files. It is quick to scan and provide alerts on time to prevent infections. However, computers with low storage and RAM might be a bit slow.

Pros

ESET offers a full set of security measures from firewall protection, real-time monitoring, web filtering. Even if it lacks VPN, it offers reliable security to prevent attacks from viruses and other malicious programs. It promptly blocks any suspected threats and alerts you especially before downloading potentially dangerous files from untrusted sources.

Cons

New users need to learn about setting up settings before they can change settings as required. It could slow down old devices with low RAM and storage. I also feel that they should consider adding a VPN to allow users browse anonymously.

Response from ESET

Thank you for your 5-star review of ESET! 🌟 We're delighted to hear that you appreciate our comprehensive defense against threats, including firewall protection, real-time monitoring, and web filtering. Your feedback is valuable, and we'll certainly take your suggestions into consideration. We're here to keep your computers safe and secure, and we're thrilled to have you as a satisfied customer!

Robert
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Removes infections others do not.

Reviewed on 20/4/2021

Have found ESET support to be responsive and knowledage. We have met the UK head of sales a few...

Have found ESET support to be responsive and knowledage. We have met the UK head of sales a few times at various events and it has always been a pleasure.

Pros

We are partnered with ESET as their product range has a very virus detection rate combined with a low system impact. Quite often we have customers bring in computers running other AV software and we use ESET to remove infections.

Cons

The ERA console is very flexable but can be overly complex for most use cases. Would be nice to see a better implementation of the user interface, perhaps a wizzard system. This does not affect end users though.

Alternatives Considered

WatchGuard Endpoint Security

Reasons for Choosing ESET Endpoint Security

Trends virus detection rate at the time was not so good.

Reasons for Switching to ESET Endpoint Security

Price and previous good histroy with ESET.
Carlos Benjamin
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Antivirus but still hackable

Reviewed on 29/3/2020

I like it, i Recommend this to anyone. The Best I ever Had

I like it, i Recommend this to anyone. The Best I ever Had

Pros

It is very easy to install and use, It doesn't take a lot of resources from your computer.

Cons

We got hacked by a Ransomeware 2 times now, when it is supossed that we were covered by ESET =( . Lucky us we have backups of our all data daily. but was not easy to restore.

Reasons for Choosing ESET Endpoint Security

McAfee drinks our Entire Resources on Every computer, it is really heavy for any computer, even the thougt ones.

Reasons for Switching to ESET Endpoint Security

Price, and for me it is the Best Antivirus
Azizur
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The management and use of ESET Endpoint Security is simple.

Reviewed on 9/6/2023

The user interface is simple and easy to use, and a number of management features are provided to...

The user interface is simple and easy to use, and a number of management features are provided to assist me in keeping your devices secure.

Pros

Your devices are protected from viruses, malware, and other threats using a number of technologies by ESET Endpoint Security. It is particularly effective at finding and thwarting fresh threats.The performance of the system is not significantly impacted by ESET Endpoint Security due to its extreme lightness. For devices with limited resources, such laptops and mobile devices, this makes it a good option.

Cons

Compared to several other antivirus and anti-malware programs, ESET Endpoint Security is less user-friendly. Some of the functions may not be immediately obvious due to the user interface's crowded nature.Compared to some other antivirus and anti-malware programs, ESET Endpoint Security is less feature-rich. For instance, it lacks parental controls and a built-in firewall.

Alternatives Considered

Mcafee Total Protection

Reasons for Switching to ESET Endpoint Security

ESET Endpoint Security is inexpensive, especially when measured against other top antivirus and anti-malware programs.

Response from ESET

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future.

maria mercedes
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Versatile protection for our computers

Reviewed on 26/2/2023

Eset does a fantastic job protecting our business, we have it in several computers, it blocked...

Eset does a fantastic job protecting our business, we have it in several computers, it blocked countless threats, viruses and attempts to enter our systems, without compromising the performance.

Pros

It amazes me, even not being a tech person, how well Eset works

Cons

Nothing really, I have no complains, it does what it promises and I think even better

Response from ESET

We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Rod
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Eset Is the best!

Reviewed on 13/2/2023

Won't use anything else.

Won't use anything else.

Pros

The Anti Virus product was amazing, worked 100% of the time without any problems.

Cons

Didn't understand the key codes at first but support help sort it all out fast.

Response from ESET

Thank you for sharing your outstanding review, Rod!

Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolute top quality product & on par with business-grade Microsoft 365 Defender

Reviewed on 14/12/2022

Both our own company and our customers have been using the product for many years with very little...

Both our own company and our customers have been using the product for many years with very little problems. Microsoft have caught up now with their latest 365 Defender offerings, but I wouldn't necessarily choose one over the other in terms of performance. Deployment of the Microsoft product is more straight forward, so if ESET can improve in this area they will be on to a clear winner.

Pros

ESET doesn't hog system resources and idles seamlessly in the background. Definition updates are released very regularly and if any infections are found users are notified in a very clear manner.

Cons

The cloud management which can be attached to this software is poor in terms of user interface design, which makes it less appealing for companies looking to deploy it in this manner.

Response from ESET

Thank you for your loyalty to ESET, and for taking the time to share your thoughts on our product. We're glad to hear that you've been using ESET for years and that you find our software suite reliable. We constantly aim to improve our products and are happy to know that some specific features are normally added soon after.
Thank you again for choosing ESET as your security provider and we hope you'll continue to do so in the future.

Warren
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ESET - Reliable, Affordable and great support.

Reviewed on 6/6/2022

We have used Eset for over 15 years now, and it's robust Anti Virus programme, combined with top...

We have used Eset for over 15 years now, and it's robust Anti Virus programme, combined with top notch helpdesk is a winning formula. On the rare occasion you need to contact their support, they are quick, precise and incredibly helpful.

Pros

The ease of use is it's greatest pull. It really is a plug and play solution. Once installed, it sits there doing it's job effectively. Minimal configuration is needed, but you can go as crazy as you want with it.

Cons

other AV vendors have started to add in third party software updating. This would be received well within ESET.

Alain Jove
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A good choice to keep viruses at bay

Reviewed on 7/2/2021

Overall, the product suits my needs especially in terms of managing a relatively small network of...

Overall, the product suits my needs especially in terms of managing a relatively small network of computers. The essential functions are present to prevent intrusion, and tying it up with the default firewall as well as tweaking router settings suits just fine in preventing unwanted websites and pop ups from appearing in in your screen, and sifting through websites with anomalous content.

Pros

There's a ton of anti virus and anti malware apps already online, but one reason why I used this product is for its simplicity and for its being lightweight, and not to mention the pricing. Doing system maintenance can be a daunting task, and waiting for boot scans to finish can be time consuming especially with a lot of tasks on the to do list. Yes, I do boots cans once a month to ensure that my security software can reach the deepest caverns of my computer because with all the phishing, malware, ransomware, and viruses lingering online, it's better to make this precautions than fall prey to it.

I also find it very handy using the malware scan through the browser, which is optional but can be easily changed in the settings. Along with the default Windows Firewall of Windows 10, I feel my system a lot safer, because apparently using only the latter isn't sufficient enough to keep those bad entities at bay.

Cons

Although pricing is way better than others, it is limited to some functionalities. And an advanced user might consider switching to other products if one is looking for other add-ons especially for those who have high browsing and other internet activities.

nigel
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Feature Rich! Security at its best

Reviewed on 12/12/2019

It is doing a good job of antivirus protection and filtering. It is also more customizable than I...

It is doing a good job of antivirus protection and filtering. It is also more customizable than I have tried.

Pros

This software detected other networks on my machine. IT was good to have that information to resolve some interesting errors.

Cons

I had to set the firewall for a foreign country that is headquarters. This was a slight problem that I didn’t expect. It also seems to run slow but it could be my configuration so I can’t be sure to blame the software yet.

Reasons for Choosing ESET Endpoint Security

The ESET ran better MAC

Reasons for Switching to ESET Endpoint Security

Initially tried the free trial. I just like the screens too.
Petwr
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best antivirus

Reviewed on 27/8/2022

Pros

I never got a virus in 23 years I used this software… love it

Cons

There is nothing I would say is bad about the software … easy too use ect ect .. they even have a 2 way authentication app to authenticate yourself on you server console

Response from ESET

Thank you for choosing ESET as your trusted security provider, and for taking the time to write such a glowing review. We're glad to hear that you've been using our products for 23 years and we really appreciate you being such a long-time and loyal customer. We look forward to many more years of serving you.

Wisani E
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

True Cyber Terminator

Reviewed on 22/10/2021

It started with my personal computer to business as selling partner to large organisation and the...

It started with my personal computer to business as selling partner to large organisation and the satisfaction was found amongst the clients I sold off the products.

Pros

I have move to ESET when we were have the virus called Recycler . The success I had against that virus I started to learn more about other ESET products and later became partner with them and sell these products to large companies and I have never heared them complaining meaning it gives peace of mind.

Cons

As like any other products they have their weakness and two identified weakness it makes computers slower and secondly some threats they cant be detected but other products detect such threats.

Karolis
Overall rating
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best security application if you need one

Reviewed on 29/5/2022

Overall, I am very happy and satisfied. It provides additional security to me.

Overall, I am very happy and satisfied. It provides additional security to me.

Pros

The thing I like the most is the overall quality - it is fast, does not consume a lot of computer resources and has a very extensive threat database. It provides very high quality security and does not require too much attention from my side. Also, I like the clean user interface of the application and also it does not provide too many of notifications. Also, the pricing is very acceptable.
Also, I like that it check my email and filters out spam.

Cons

It could have more tools like computer recovery or tools to detect what is slowing down my computer. All in all, it does not have any real cons.

Alternatives Considered

Norton AntiVirus

Reasons for Choosing ESET Endpoint Security

Panda Antivirus software was a virus of itself and it damaged my computer.

Reasons for Switching to ESET Endpoint Security

The pricing was better and quality much higher.
Zaza
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ESET Endpoint Security

Reviewed on 12/5/2021

Overall I have good experience with eset. Very good server management. Very good installed software...

Overall I have good experience with eset. Very good server management. Very good installed software management. Very good logging.

Pros

Very easy to use, useful, fast, intuitive, hight speed

Cons

Sometimes fail to upgrade server side. Hard to implement user agents.

Alternatives Considered

Trellix Endpoint Security

Reasons for Choosing ESET Endpoint Security

Very bad server side

Reasons for Switching to ESET Endpoint Security

Best price. Very good server side. Good antivirus. Good user side. Low PC load.
Marcel
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fast and reliable

Reviewed on 5/5/2021

Pros

I use ESET Endpoint Security for a number of years and am very pleased. It's fast, takes up little system memory and is constantly equipped with even better engines and options. ESET LiveGrid is a great option. ESET live grid is a system that collects information from vulnerabilities and potential threats around the world. When this is enabled, the antivirus program, working with Eset Live Grid, can detect and remove the most recently found threats from the system.

Cons

In a business environment, you cannot verify that all systems are running a version of ESET. This should be possible so that you protect all systems and do not skip one.

Alternatives Considered

Harmony Email & Collaboration

Reasons for Switching to ESET Endpoint Security

We keep monitoring the advantages of both products.
Beatrice
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple yet Reliable Software for Maximum Virus Protection

Reviewed on 4/8/2023

ESET provides reliable security against different threats, so you don't have to install different...

ESET provides reliable security against different threats, so you don't have to install different programs to enjoy maximum security. It is relatively easy to set up for someone with basic skills but a beginner might need help. You can adjust the settings from a central point based on the common threats and the security you need.

Pros

I like ESET because it provides a central control panel that ensures we have standard security across all computers. The IT team can easily make adjustments or upgrades conveniently from a central console. ESET works in the background without unnecessary popups and does not slow down the computer. It also provides wholistic protection against virus, malware, phishing, ransomware and similar threats.

Cons

Its control and customization features make requires some skills and experience. Beginners need guidance to optimize the settings and the results. There is nothing else I don't like about ESET.

Response from ESET

Thank you so much for your 5-star review! We're thrilled to hear that you find ESET's central control panel and seamless background operation impressive. It's great to know that our software provides holistic protection against various threats without causing any slowdowns. We appreciate your feedback on the control and customization features, and we're here to support users of all experience levels. Your trust in ESET for reliable and comprehensive endpoint security means a lot to us!

Darina
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is best to be safe

Reviewed on 31/1/2021

The best is that from very beginning of using ESET software I have no problem with harms to...

The best is that from very beginning of using ESET software I have no problem with harms to computer or data or web site - no one. This is most important - they are continually improving their SW to be best on market and help their customer . They do their business very well - so we may do our safe and protected.

Pros

To have my data safe - not to be afraid of any harm in my data. We use many commercial data from our clients to prepare for them good offers and manage good projects - so we have to be safe with all our work. Many of my friends lost all data on damaged hardisks by activity of stupid hackers or paid so much money to unlock data in specialised companies. Data it is the most important in today times - so the best protection of computer by best software like ESET is step to right direction. I use ESET software for more than ten years - no one problem with any harm of computer or data - and we use internet daily. ESET is the best

Cons

there is no one thing, even I like the design and name - it so good

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Set it and forget it! ESET offers a convenient and effective one stop security solution

Reviewed on 20/4/2018

I haven't lost time or money or business because my computer is protected and I'm not vulnerable to...

I haven't lost time or money or business because my computer is protected and I'm not vulnerable to attacks. That's basically an ROI of priceless if you ask me.

Pros

Currently I am using ESET on my work laptop. I am a small freelance business and just have the one computer to protect at the moment. I also purchased another license to install on my parents' computer as they have been very prone to viruses in the past.

Pros
- Set it and forget it - I basically set up this software once to run automatic scans and I haven't had to bother with it much more than that.
- Anti-theft feature - this feature allows you to locate your computer no matter where it is if it gets stolen. Thankfully haven't had to try this feature out, and I hope that I never have to, but it's pretty comforting to know that I have it.
- Parental control - I don't use this, but you can basically set up different profiles for children when they browse the web to block certain sites
- Secure browser for banking and financial websites - ESET launches its own browser when you go to any financial or banking websites. As I understand it, they encrypt everything over this secure browser
- Chock full of other features like personal firewall, email protection, webcam protection, etc
- Automatic prompting when you connect an external drive to scan it.

Cons

Absolutely nothing.

So far I have found ESET to be very easy to use and I haven't come across any negatives. Everything from setting up automatic scans to enabling the anti-theft feature through their website has been super smooth.

No issues with this whatsoever and it's extremely easy to use. Well worth it.

Riaan
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Endpoint Security

Reviewed on 22/9/2023

Pros

The end point security and the handling of security matters. Our system are secure and ensure up to date security enhancements. Easy deployment

Cons

Sometimes cause web sites not to open and causes some programs not to update

Response from ESET

Thank you for your positive feedback! We're glad to hear that ESET Endpoint Security has provided you with reliable and up-to-date security for your systems. We understand the occasional issues you mentioned and appreciate your patience. If you ever need assistance with those specific challenges, our support team is here to help. We're thrilled to have you as a satisfied customer!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An adaptable anti-virus that can be customised for each device it is on

Reviewed on 14/1/2019

I have used ESET for several years and have generally been very happy with it. The main issues I...

I have used ESET for several years and have generally been very happy with it. The main issues I have had with it are related to updating the software or installation of it where it occasionally fails to do so automatically via the various tasks referenced in Pros thus resulting in manual intervention being required.
The admin portal could do with an update as it seems mildly dated and some of the features are needlessly difficult to modify - triggers on certain tasks for instance do not seem to be able to be edited, instead they must be deleted and re-created.

Pros

Easy to set up tasks for specific groups
Can set up dynamic groups to facilitate running of certain tasks e.g. GPO installs eset agent, eset detects client with agent but no AV, adds to "No AV" dynamic group, task runs that installs AV, ESET detects AV installed but not activated, adds to "AV not activated" dynamic group, task runs that activates AV, ESET detects out of date database, adds to AV out of date dynamic group, task updates AV, etc.
Support are very quick to respond and are able to provide comprehensive guides on features.

Cons

Sometimes tasks fail for no detectable reason and the only way to fix is to manually run the task. This can be time consuming.
Some viruses are not removed by ESET, this results in the need to run a script to delete the offending files.

Elmer
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Optimum Protection

Reviewed on 19/11/2022

The activation of the firewall and the protection of data for personal and business use gave me the...

The activation of the firewall and the protection of data for personal and business use gave me the peace of mind and security that are being protected 24 hours a day. Very good program.

Pros

one of the best data protection tools, online, accurate and reliable. The protection options in the tool are useful when you are surfing the net, working with online platforms. Detection is online and in real time.

Cons

It practically detects and eliminates any threat that it detects sometimes without making the queries since it sends them to quarantine. Perhaps there should be a way to notify this task.

Response from ESET

Thank you for choosing ESET as your trusted security provider, and for taking the time to write a review. We're glad to hear that you've been using our products for years and that you find them simple to use. The Windows app is a favorite among our users, and we're happy to hear that the firewall is meeting your needs.

The ability to quarantine files and restore them if needed is one of the features that makes ESET unique, and we're glad that it's working well for you. We appreciate your trust in us and thank you for your business.