Tempo Timesheets Reviews

Tempo is easily integrated in Jira suite, and allow tracking by a simple click.

The Tempo presentation has been improved recently, but the initial selection is often loss when you refresh pages. Need to select again filters...

For issue-oriented end-users (e.g. developers), it's a great tool.
* Easy to use
* Seamlessly integration with Jira
* Easy administration

For account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users.

Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes.

Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here.

Generally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.

It's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.

I like that it is easy to add time from JIRA and I don't need to go to a separate application.

I wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.

Overall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use.
The reports are great, easy to customize.

That I can't buy the license only for the users I need tracker for.
I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.

The software is pretty intuitive and both fast and easy to get time entered into along with a good ability to download data for different integrations we have from the API.

Some of the documentation is hard to use and find for the current version of the software. It seems like there is a lot of old or outdated information available.
When searching for issues to enter time against using the issue lookup box the search is fast but terrible. It seems really inconsistent why you get the result you do.

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

Weekly views made entering times against projects a breeze.

Would be nice to duplicate entries across several days.

Easy to Use - requires minimal training
Allows recording of Worked & Billed hours

Searching for Issues could be better
Handling of Billed hours could be better
Rates just aren’t useable in our use case

Tempo Timesheets is a great app for time tracking when using Jira. Its ease of integration with Jira is very easy and intuitive to use. Being able to have specific teams with a supervisor for quicker and easier timesheet approvals is key. Along with having the ability to add accounts along with custom worklog attribute fields to help label the work being logged!

The reporting in Tempo is not bad but it could be better. Unfortunately, all Tempo data can not be pulled to give you a full picture of what your company is logging total work towards with Jira information. Tempo is making efforts in approving this.

Mainly I used integrated with JIRA to measure how much time does it take for the developers to complete the user stories. I also use Timesheet to get the monthly report and from there I manage the billing hours for the developers of our company.

When you download the report in CSV format, there are some fields that are quite confusing.
For example, the logged duration of a task is presented as decimal value insted of using a time format.

Adding to Jira missing work reporting capability needed for billing and cost tracking, making work reporting easy.

With new look and feel reviewing reports became nightmare. Missing expand and collapse, layout is taking too much space, difficult to eye track work description and other data, like hours. We spend now 3 times more time than before to confirm reports and bill clients. We are looking into other options, even moving away from Jira.

Tempo is very easy to use compare to other tool. Its seamless integration with Jira, make our life easier for the project managment.

Tempo cost if bit higher compare to other altnatives.

Adds better visibility to work logs. Allows additional data (attributes) to be stored on worklogs.
Better reports

Bulk processes: Only adds (for periods). No bulk update/deletes/moves.

Everyone hates timesheets! I'm convinced the only way to contend with this necessary evil is to make it as simple and painless as possible, and Tempo Timesheets does just that!

I'm struggling to find any negatives with this tool as it's been a godsend for helping keep my teams profitable.