kvCORE Reviews

I Love that once a lead comes in the system will automatically follow up with emails and text messages that are very engaging. The ability to create squeeze pages and use a smart number for lead generation is also really great. It really is a tool every Real Estate agent should be using !

I can say i'm not the biggest fan of the single smart number for the entire office. We have had a little bit of confusion with agents receiving a lead that someone else is already working with, and then trying to communicate with that lead through the smart number. Once the lead was transferred to the proper agent , then when communicating with the smart number the buyers still though it was the previous agent sending messages since it was the same number.

The way it enables you to see an overview of your business, your leads and their activity is excellent. Easy to filter and contact the leads through the platform. The chat support is excellent and timely, and always ready for any questions and requests...no matter how silly!

Some features are not so easily visible and one needs to know where to look which can be frustrating. When sending emails with attachments you need to remember to go into advanced editing mode and "know" that the attachment needs to be placed in a "button"....which complicates the process. Please make this more user friendly!

Lots of potentioal and features in the works, but still a lot of bugs with core features.

1. Round robin lead distribution isn't a true round robin. I've had one agent get 5 leads in one day because the system starts at user 1 every time. It needs to start with the next user in the list once a lead is accepted.
2. Search functions on the front end still have issues. Type in a known active listing and it will say no results in the autocomplete. You have to hit enter, a lot of users won't do that if they see no listings found.
3. Confusion and tedious way to associate agents to their listings, if you have a big company this would be a major issue and source of frustration.
4. One more lead distrubition issue, the system is sending leads to one agent but then assigning them to another. I have now had 2 situations where one agent accepted the lead but it's been already assigned to another agent.

The platform is very intuitive and has so many bells and whistles to not only keep in touch with your clients, prospects, leads but to capture information from individuals that then will import in to the database. I am learning more and more each day on what this platform has to offer. Our team absolutely loves it!

Setting up recurring reminders would be nice vs. having to snooze to move to another day.

Lots of features and add-ons available.

Limited ability to customize things. Websites all look the same. Color schemes limited.

This is a CRM on steroids. It allows me to employ the digital marketing tactics that are vital to success in today's market.

I would like clearer instructions in the training modules. Sometimes, it's hard to tell what I need to do before something else and if it were reiterated a different way or written out so I could see it on the slide, it might help me keep it in my brain. I have to relisten to that segment over and over so I don't mess it up.

I like the user interface and more importantly, what the system is capable of behind the scenes. The automation of everything REALLY helps me stay on top of things.

No cons, this software does everything I need it to....and more.

The most useful feature in the software is its CRM capacities. I have never used a CRM as useful as this one/

One of the hardest parts of using the software is getting set up. Since there is so much it can do it can be overwhelming at first when starting up. however, there is a lot of content to help you walk through the steps of setting up a successful CRM.

I especially like how easy it is to post on Facebook, Craigslist and other sites. The smart CRM is also great, I love being able to send massive texts and emails.

Fantastic product, I highly recommend it.

I have nothing negative to say, perhaps I wish the dialer was quicker.

easier to use than a lot of broad use CRM applications
Value for money
Their Facebook boost is incredible and worth every penny

So many features it’s hard to find things
Poor iPad experience
iPhone app feels tacked on and not a priority

The leads and able to generate leads, the bomb bomb video messages and many other features.

too many issues with the software and No help. you have to set up an appointment that takes days before you can talk about the issue your having which delays the performance of your job.

I like the homepage where I can see all of my customers viewing properties. It is very easy to see which ones they are interested in and go directly to that listing info.

I wish I could select 2 Bedrooms instead of 2+. I recently had a buyer who only wanted to see 2 Bedrooms and was not interested in the 3 and 4 that kept popping up because I was only able to select 2+.

Deal management with the ability to upload documents.
CRM with the ability to do lead generation through squeeze pages and landing pages
Email Campaigns
Text Campaigns
Lots of addons to make you successful

Mobile site could use some work. Can't use all the features that's on the computer based platform.

I love my kvCore software. Before becoming a full time agent at Exp Realty, I worked as a marketing assistant for many different agents. through many different organizations for 6 years. I have not been able to find a CRM and marketing service that is so easy to use or as intuitive as this kvCore is. I enjoy the fact that if I need help, there is a button on my page and I can get help straight away. I can see my active clients and can text or email them directly from the page. It's an awesome system and I am comfortable knowing that my work is being leveraged by great software.

There is one improvement I would consider. I would appreciate being able to bulk email my whole database at one time. I do understand the risk of my email could be blocked by Spam bots for doing too many emails at once. I guess this restriction is for my own good. Thank you for looking out for me kvCore

Main reason was the powerful and easy to use CRM that my agents will actually use and grow their business with.

The only issue I have had is keeping my agents focused on the basics in implementing KvCore into their business before they get too distracted by the other bright shiny things that KvCore offers.

Full integration between the MLS and leads.

Lack of showing correspondence with leads in one area.

The software is user friendly and has a great dashboard.

KvCore could use and include a dialer with 3 lines.

- Provides various forms of help and training with an in dept training library, videos, customer service chat, and direct help clicks for the user.
- kvCore provides access to a collection of ideas for improvement submitted and voted on by users.
- kvCore shows and picks from that pool for their next releases.
- KvCore shows a strong commitment to improve the product steadily.
- KvCore integrated my flow of business into their solution. My client is basically as close as a click to call, text, or email.

- Limit of max 100 clients at a time to be selected for mass emailing/texting. Should be able to mass email/text by selecting a hashtag.
- Cannot combine a squeeze page (for showing the results) together with my own content (text+images)
- Don't like the displayed space reduced HTML code. It's great that kvCore suggests (in the help library) to use Note++ and Code Beautifier! This could be integrated into the web editor to internally beautify the code but showing the user the (beautified code) what web inspect tools provide as HTML.
- Hashtags in searches should be able to combine them to perform (regex) like OR, AND, NOR, NAND.
- The private Smart Number should have user seleceted Name/Team/Company associated

This software is relatively user-friendly and has good Integrations with other apps. I use it both for contact relation management and lead generation.

The templates and campaigns can be worded a little better. A little tedious to have to recreate everything.

I love the complexities of all things realestate. Love how as soon as I add a contact weather it be client or sphere the behavioral actions from KVCore are just absolutely awesome and keep me on top of all things CRM!

Nothing to complain about! Everything KVCore does from IDX LANDING PAGES and the easy to integrate software with my social media platform on Facebook. That alone gets my vote for best RE CRM out there!

The only thing that I like about this software is it's ability to create nice IDX websites and track user behaviour on those websites.

Literally Everything. No flow or functional user experience at all.

The features and benefits of this software are unending it just goes on and on and on you can do so much with it it becomes your right hand person e person that is. It can take a repetitious event like having someone respond to a listing and carry them forth and integrate your text your emails your calls from beginning to end and there after.

The learning curve Required because it does so much for you. As with anything that’s very useful there is a long learning curve but there is help available almost always by Phone.

It makes it easy from the lead capturing element because it adds them in and its up to me to plug in the necessary info. Providing I can get the info in the system it is a treasure of resources from that point. The ease of navigating through the database is very important to me and allows me to run through my daily process as seems fit.

I suppose it would be nice if it was easier to set up different future touch points so when im plugging in info quickly I can add the action that will happen in the future with them whether it be an email, text, etc...

There really wasn't any aspect of this program that worked well for us.

I was told that this software would replace lead generation and that it was intuitive to the systems that our firm was already using. What we found out was that the systems did not work together, we found ourselves manually inputting much of the information to make the system work. As for the lead generation, what we did through this system we could have done on our own without it. It took months to learn the systems and countless hours of manually entering in data which took us away from our priority which was the client.

Keep contacts in one place, website, market place, affordable domain management

Not enough time for learning, not easy yo personalized