Sage 100 Reviews

Customer service has been great. They do everything they can to help resolve issues. Sage’s scalability has allowed the software to grow along with our needs. 3rd Party software works best if has partnered with Sage to get updates that allow for testing prior to a new update being released.

It seems that along with some enhancements you get when upgrading, you may lose some functionality such as when printing travelers that now require more steps to complete. Custom reports and integrations can be costly because a Sage reseller is needed for support.

It's reliable and it's a great way to organize data. I like that I can pull data into Excel with a Microsoft Query and have multiple tables to get information from, such as invoice history, purchase order, sales order, and item information.

It's ancient looking. The aesthetics of the software in Classic View is not modern at all. However, it gets the job done and it's very efficient.

The ability to have all 3 locations in one company but with sub accounts.

It is difficult to do certain things in accounts payable and accounts receivable.

Sage 100 Advanced ERP allows you to create data fields that are unique to your business and have the data flow through the various processes and data files. We have added over 100 fields to our invoicing forms, and the data flows from the sales order to the invoice, to the accounts receivable history. The data entry screens are easily modified to add any custom fields you need. The forms for printing documents are also easily modified via Crystal Reports. We utilize Crystal Reports to perform error checking at the order entry point to alert the order entry and billing clerks if there any issues with the order that needs to be corrected. We check to see if purchase orders are required. If they are, is one on the order? We check to ensure the sales tax code is correct for the shipping address. There are easily a dozen things we check, all utilizing the tools built into Crystal Reports. We have been using this software since the mid-1990's and have upgraded year after year. The upgrades are much easier than they used to be and the features that have been added over the last few years are great additions to the software.

Some of the processes are more complicated than they need to be. Recording pre-payments on A/R or A/P invoices is a prime example. The process for both should be re-evaluated, and the process should be the same for any pre-payment that needs to be recorded. Some of the module pricing doesn't make any sense. The asset module is way too expensive when compared to other options available.

I was looking for a new cloud-based solution to manage my accounting and finances because my old program was not able to handle my business' complicated processes, and I found Sage 100cloud. This solution helps simplify your finances by providing a single source of data for items like cash management, financial procedures and supply chain management. You can manage your entire business from anywhere on any device, so I can check my finances from my phone or tablet.

I haven't really had any issues with this product so far.

I like that you can save your favorites in one spot so you can easily get to the reports and functions you use frequently.
Everything is straight forward so it’s fairly easy to train new people on this program.

I’ve had a lot of issues with if someone else is using the same area/module as you it doesn’t warn you it just tries to do what you want and then just force closes yours and tells you after the fact. And then you’re like what the heck where was I at in the process? So beware of that. Also connecting printers to this has been a total PITA on more than numerous occasions.

Sage 100c is a user friendly software that integrates the accounting software and warehouse management. The integration helps with productivity and work flow. The partner software is well designed and helps with each module.

The base system needs to be customized at a cost.

They have all the data and functionality we need, the reports are good, the speed of access is decent.

It is cloud based and we have to pay them every single day for the rest of our lives. We want to have our data local and this does not let us do it. Also, they are not updating the software with any new real features. They are treating it like they treated ACT, like a cash cow. No real improvments, just more money and less support.

The way it can handle inventory and pick,pack ship. Used to include a great Payroll program but now that is an add on.

Huge price increases year after year for just the license. Then you have to hire a software programmer to even do the smallest of task. Or even more money to fix a simple data entry error.

This product works well and requires only basic user training.
Good ERP for the price.

You only get 5 total support tickets included in the cost.
Advanced setup and reports are nearly impossible without a consultant.
You have to go through a reseller to purcahase the software.

It is a very robust package of modules - each module is for a specific task - general ledger, AP, AR, Inventory, etc. Once you have your company setup you assign your staff to be responsible for one of the modules and they become the expert in the module. All modules are integrated with the other modules so there is no need to upload and run sync programs - it is all done for you.

Sometimes the modules are not as intuitive as other modules - I can only guess different software designers designed different modules and therefore the nuances of writing logical code differ from individual to individual. This makes more a bit of discontinuity across the modules. Somethings a module will crash due to some parameter not having a specific number or letter in the database (don't even know how that would happen!) and you cannot diagnose it yourself - you have to call customer service. It will cost you money if you don't have a CS plan and chew up at least an hour of your time. However, in fairness it does not happen too often.

There seems to be a module for just about everything we need to within out company, which is very nice. It was pretty easy to learn with just a little bit of practice, much of it is self explanatory to new users! I do believe that ease of use is a major pro for Sage 100. I'm pleased with amount of data/reports we can process and print out, the information we need is almost always at our finger tips.

With multiple people using this throughout our organization, it'd be nice if two people could be in the same module at once. We're constantly going door to door trying to figure out who's in a certain module and when they'll be out of it. We reference a pay rate change report often, every time we click out of it, it asks if we want to purge all the files. Someone will accidentally click it someday- why would we want to do that? I also find myself getting a number of errors and the program shutting down on me. Often times if I shut my computer down and try again it'll work correctly when I open it back up.

The support people were excellent to work with and made our transition in 2012 as easy as a new installation could ever get. I also like that all the areas are similar, so if you know Order Entry you can translate that knowledge to say Purchasing.

When i go to create custom reports there are databases with the last three letters WRK. It would be great to have access to those databases; i realize they are a combination of existing databases but they have everything i usually need for a custom report.
The bug in the current software update where you can't close the ship-to-address box in the right corner is annoying.

The production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing. Being able to have different dates used per module is useful when you are able to use them properly.

There is a lot of background "stuff" that happens without you knowing. Also, unless you notice a discrepancy, the software will not tell you about it. We have had to rebuild the sort files in order to have the proper inventory show up. The software also gives errors often which requires you to redo the work you completed

Sage100c was relatively intuitive to use.

Data integrity was an issue. Our VAR was excellent but even when they couldn't assist and I had to contact Sage direct for assistance, even they struggled to resolve the data issue (in one case it had to do with correcting average costs on an item held in multiple warehouses).

straightforward, easy to understand and coach any new comers to use the software. I have been using this software for 8 years and I have been able to do annual software upgrade myself. This tells the system upgrade, data migration and conversion is quite simple.

Data may disappear, detail and history under account may not agree, all applications are close but still getting error message what posting is in use etc. strange issues like could not conduct account balance recalculate.

The ability to quickly change between companies is a plus for me. The inventory valuation is a big upgrade.

This software is not intuitive. You have to know exactly what you are looking for in order to find things. We upgraded from Sage 50 to Sage 100 so I was surprised at the learning curve. In truth, the only things that are similar between Sage 50 and Sage 100 was that Sage was in the name of both.

It is reliable and we have used it for over over 25 years.

Lack of multilingual options.
Lack of flexibility with regard to output
Expensive

Themes capability is cool. Should be more available.

Job Cost lack of features. A/P not intuitive, e.g. voiding checks.

Sage is old and the core functionality is solid. It "just works" for most smaller companies

Sage really isn't intended for large / complicated environments. Once you've gone above 50 simultaneous users and add third party integrations for taxing, credit cards, warehouse management, etc... you'll notice lag in the system regardless of the hardware resources assigned to it.

The best thing about this software is it’s streamlined nature. An ERP that can help completely monitor from manufacturing to storage to logistics to HR and even customer relationship and satisfaction. This is one top of the line software.

It is still a bit jumbled up. Once loaded, it still looks like a whole lot on the eye. Icons and folders can still be properly arranged and sorted properly. Still a lot of addons that are not really needed.

I really liked the way sage classifies their segments as icons so as to easily identity the functions that you are looking for. The Layout has been carefully thought to be both simple but quite professional.

The software can become pricy as many features as only available as options which increases the cost of the operating software especially if you are a start-up company.

What I like most about this software is that it's not worse. I've used worse, but I have definitely used better.

This software is not easily customizable. Some simple things that could be better are just a pain. For example, posting entries, one should never have to go through several steps to post every single time. I've worked with softwares where you can set it to the level of steps you want. If you want to print and post, you should be able to do that all in one step.

Sage Intelligence Reporting is amazing. We have a certain financial reporting format that we like to use and Sage Intelligence helped set up that format and allows for that template to be saved and simply push a button and your done.

Paperless office could be easier to search and pull up in the actual software for a detailed drill down view.

I came from another company where we used Visual Mfg. Coming here and learning a completely new program made me nervous but, my fears were not warranted. It was very similar which helped me to be able to pick it up quickly.

I have no complaints. Maybe after I use it for more than a couple of years I will.