Sage 300cloud Reviews

Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.

Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.

The modules are easy to use . The screens are easy to navigate and they are user friendly. there is excellent audit tracing for each module.

The reports are minimal. The more useful reports require you to purchase a separate license for Sage intelligence which is very expensive. the stock reports require another software program (Crystal reports ) in order to modify them. The set up screens for the customer and vendor screen do not allow for more than one email address which reduces the ability to email directly from Sage. The payroll module does not email EFT check reports to employees. You have to buy another program in order to do this (Print Boss). Overall there is a hefty price tag to purchase all the modules and add on programs to use. If you can stay with Simply, then you should.

It automates manual work of processing purchase orders and eliminates physical postage of paper documents to third party (Suppliers). It integrates separate pieces of transactions into one, making work easy and shorten the overall time spent on processing one simple transaction e.g. Purchase requisition is generated by someone else then converted into a purchase order without altering many details. The system is able to make basic or advanced calculations of cost and taxes hence eliminating the burden of errors and omissions.

It is somehow expensive to run as it requires a perpetual subscription to be made. It is a system that cannot just be installed on the PC for a lifetime.
Room for improvement is still available because it has a lot of steps (clicking is too much).

We could not achieve the go-green aim as most of the time we were printing out physical copies of contracts as the environment in which we used the system did not have many vendors connected to the internet.

It has all of the basic features of a full accounting system including AP, GL, AR, Sales order, Inventory mgmt.

Customization is not simple to do. It is not simple to add new forms or understand the table structures. Table names are very short and obsure.

Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.

The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.

It account principles are sound. It is fairly ease to use.

Clumsy to Use. Needs to be re written to be true cloud software.

Pros: Solid audit trail, Easy to use, Reliable business logic

Virtually No capability of exporting Master Data (Customer, Vendor, Items) to Excel
Virtually No capability to import transactions (Orders, Purchase Orders, Invoice, Payment, etc) from Excel.
Not enough default report (Most of the reports are there from Accpac DOS!!!!, where there was no capability to store the data more than 1 year.)
Frequent price increase (Netsuite is cheaper than Sage 300)

The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.

While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.

Easy to navigate, and very easy to customize

troubleshooting can be very hard sometimes.

The ability to have a product that can be tailored to our needs is great, however the having to pay extra for reports, after the initial free ones, means the costs do rack up.

I guess the main aspect is the complexity and the constant consulting fees, that and the backups seem to take too long.

The ease of use. I also like the importing/exporting factor to excel spreadsheets.

I HATE having to use the "Insert" button to complete a transaction. I would love to see Sage allow the enter key available to use. I have a Mac at home and Apple has taken the insert button off their keyboards so I am unable to enter Sage transactions from home I have to come to the office to complete entries. You would make my day and many others, I'm sure if we could use the enter key.

Wide arrange of functionality. Data is well protected from wandering fingers. Security seems good as well. A solid platform that rarely has issues

Lack of systems administrator training, outside of the use of your consultant. Little to no self-learning of the real nuts and bolts of the system. The consultant tells me it is to complex to learn that way. This is incorrect I can learn Microsoft SQL that way, the possibility of being way more complex. Data tables are old in structure and hard to function with. For example, I have to use address line 4 for emails because the email field is in a different table. Shipping software integration can read from both. Expensive website integration because of the complexity and lack of standards in the SQL database. It can get expensive because many things require expert assistance and new modules. It does lack the ease of use for retail sales. Opening modules can be slow.

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy

Generally the product is fine with no flaws. The integration with other products is seamless. No clitches.

We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.

I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.

Easy to use
Simple hardware requirements
Semi-decent financial reports out of the box

After 20 concurrent users, cost of ownership becomes pricey
To get enterprise level controls and process flow - you must purchase third party add-ons.
Not enough levels of security for larger accounting departments
No built in auditing - third party add-on required

I like the potential the software has; my issue is that my company has not paid for all the relevant applicable features and as such the software has not been utilized to its full capacity and thus makes some aspects/modules harder to deal with. (Integration).

The Accounts Receivables Modules are perfect!

The Accounts Payables modules: does not allow for proper vendor account viewing (Cannot open an account to see details such as in Accounts Receivables). (Payment schedules are haphazard to use as it does not allow for flexibility).

Do not like the Bank Recon Module at all!

Strong Data entry features - Sales order, ICT, AR, AP

Customer Inquiry reports drill down - flexible

Negative stock quantity can be entered at order detail line and goes undetected so long as the order total remains positive

Lack of restriction on Stock Warehouse selection during Order Processing-- There is l no control in place to restrict users to access stocks in specific system warehouse that they are assigned. A user can receive, transfer, sell stock in any warehouse in the system without any restriction
How to handle PO Cancellations not available

Reporting (supplier activity reports) not detailed as like provided in Accounts Receivable

Difficulty is posting of Discount allowed to customers into General Ledger

Suppliers Inquiry reports drill down -NOT flexible

Product is excellent. It is reliable, easy to use and meets the need of the organization which includes foreign currency and project costing.

Report are tied to crystal reports. Should have a more dynamic report writer where user can pull different data points and relate the data.
The PJC costs tab is far too manual. As importing data into this tab is not easy or user friendly. We do not use timecards, even if we did it would only allow entry by individual employee into the various projects as opposed to by department where there are many employees at different pay rates. It would be handy to be able to import into PJC costs to deal with these issues.

Design / layout is organized, easy to find what you're looking for. I love the items wizard for adding in parts. It catches errors or omissions very well. Customer service is always excellent when troubleshooting. They have helped us recover lost data when errors were made.

Difficult to customize features.
Can't email invoices or order confirmations directly from this program, have to export every single time which is more time consuming than it needs to be for accounting.
Notes function is very buggy, freezes often. Also freezes often when creating an invoice or receiving a PO.

It is good upgrade from ACCPAC when we moved over to Sage 300. Some sort of continuity is allowed for the users. It performed generally satisfactorily.

Need to do more customization on financial reporting and daily transaction processing reports.

Sage Intelligence is critical to our operations. We use it for all of our reporting and does a great job.

The web screens version is not quite functional enough, especially in regards to using Sage Intelligence. The only reports we can currently run in Sage Intelligence are financial statements. We use Sage Intelligence mainly for operational reports (Non GL reports) and have many customized reports however we cannot run any of these reports in the web screens. The querying features in the web screens are also much less functional than the desktop version.

Modular, great security, solid product. Fantastic support from the manufacturer.

A bit of a learning curve for both use and administration.

It makes things like receiving and bulk printing sales orders via EDI channels much faster and easier than they were before during our 20 year run with Sage BusinessWorks.

It's made some things much easier, in fact things that we needed to become easier in order to continue in business, but has added a layer of complexity to manual order processing functions making these much more difficult to manage. The consensus at the office is that BusinessWorks was easier to use for purposes like keying in orders, invoicing orders manually and then bulk printing or emailing those invoices, etc.

RECEIVING-PAYMENT EASE

USING THE SOFTWARE FOR THESE FEATURES IS EASY

REPORT FEATURES

i WISH IT HAD MORE REPORTS AND FASTER LOAD TIMES

The reason we went with SAGE was we had purchased a business with an existing, but badly outdated system. Features we like are the access to historical data. Processing receivables and payables is simple and quick. Fully integrates our inventory and order processing systems.

Very cumbersome, entering new accounts, updating price list very tedious. The licensing fee is exorbitant.
Reports modules are the worst I have ever seen. Requires expensive consultant support in order to customize what should be readily available reports.