Sage 300cloud Reviews

Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.

Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.

Wide arrange of functionality. Data is well protected from wandering fingers. Security seems good as well. A solid platform that rarely has issues

Lack of systems administrator training, outside of the use of your consultant. Little to no self-learning of the real nuts and bolts of the system. The consultant tells me it is to complex to learn that way. This is incorrect I can learn Microsoft SQL that way, the possibility of being way more complex. Data tables are old in structure and hard to function with. For example, I have to use address line 4 for emails because the email field is in a different table. Shipping software integration can read from both. Expensive website integration because of the complexity and lack of standards in the SQL database. It can get expensive because many things require expert assistance and new modules. It does lack the ease of use for retail sales. Opening modules can be slow.

I like the potential the software has; my issue is that my company has not paid for all the relevant applicable features and as such the software has not been utilized to its full capacity and thus makes some aspects/modules harder to deal with. (Integration).

The Accounts Receivables Modules are perfect!

The Accounts Payables modules: does not allow for proper vendor account viewing (Cannot open an account to see details such as in Accounts Receivables). (Payment schedules are haphazard to use as it does not allow for flexibility).

Do not like the Bank Recon Module at all!

Product is excellent. It is reliable, easy to use and meets the need of the organization which includes foreign currency and project costing.

Report are tied to crystal reports. Should have a more dynamic report writer where user can pull different data points and relate the data.
The PJC costs tab is far too manual. As importing data into this tab is not easy or user friendly. We do not use timecards, even if we did it would only allow entry by individual employee into the various projects as opposed to by department where there are many employees at different pay rates. It would be handy to be able to import into PJC costs to deal with these issues.

Strong Data entry features - Sales order, ICT, AR, AP

Customer Inquiry reports drill down - flexible

Negative stock quantity can be entered at order detail line and goes undetected so long as the order total remains positive

Lack of restriction on Stock Warehouse selection during Order Processing-- There is l no control in place to restrict users to access stocks in specific system warehouse that they are assigned. A user can receive, transfer, sell stock in any warehouse in the system without any restriction
How to handle PO Cancellations not available

Reporting (supplier activity reports) not detailed as like provided in Accounts Receivable

Difficulty is posting of Discount allowed to customers into General Ledger

Suppliers Inquiry reports drill down -NOT flexible

RECEIVING-PAYMENT EASE

USING THE SOFTWARE FOR THESE FEATURES IS EASY

REPORT FEATURES

i WISH IT HAD MORE REPORTS AND FASTER LOAD TIMES

Well capacity and no crash, love the look

Not so much user friendly, posting a batch everytime is painful

Sage has been our go-to software for accounting and financials for the last 10+ years. The updates that came with 300-cloud are incredibly efficient and easy to use.

The layout and feel is very dated. An update to the look would make a huge difference, especially with the younger-users.

I love the ability to get the information immediately. I like the report setup and the ability to customize reports for different groups with out alot of hassle. Also Acumen does our support and they are fantastic when needed.

It took our staff a few months to feel comfortable about the change in software but after a year using it they find it easier than previous software.

Has large array of 3rd parties modules that are industry or process specific. Sage 300 is modular and seamless integration of 3rd modules makes it fun to work with

Needs to improve on graphics and increase support for more database engine. Database engines such as Postgre are great open source engine and can't just be ignored.

Its the most stable ERP we have used, its quality with good price, the application almost cover all business flavor and easy to use.

No major changes on the version, the sage support is bad, no workflow approval, need to improve the gui of the application.

I like the screens that are easy to navigate.

The software is often slow and takes a long time to run reports. I'd like to be able to create and edit reports more too.

CRM is great and helps me to track my appointments call results and future calls along the sales process

sometimes there are to many clicks to get to where you want to go.

Once you get used to it it’s a very good system. Seems to have endless storage space

Crashes at least once a week. Typically back up and running in a few minutes though.

User friendly and efficient which leads to great time savings

can't override transactions and once posted you have to pass a jv

Ease of use for AP and AR
Reporting options

Want more training sessions for new employees

The product does what we need it to do, which is keep the cash flow going.

Recently acquired SSO for the service department which has been nice.

SM: The reporting is not very good, especially the agreement reporting. I would like to see more detail and ease with this. Also with the agreement billing/tasking. VERY labor intensive and time consuming.

Job cost and PJ are fairly manual, but get the job done. Would like to see easier setup and estimating in JC.

It is useful to export data to different kind of type files. it is has been installed in our server without problems.

The menu is not familiar like Peachtree (original software) and when the user make a transaction is a little hard to revert the operation.

Customer support is excellent. The software has multiple modules to assist with a growing company.

The cost of the software as well as the cost per hour charged by to contractor for support is very expensive.

there is not really anything I like about

not easy to use or view financial information

Easy

Tools

This product is very user friendly and it took me one day to get acquainted with the system just love it.

There is nothing that I did not like about the system would higher recommend to companies for their accounting department.

Excellent software for in-depth estimating.

This program takes a lot of time to set up efficiently.

It automates manual work of processing purchase orders and eliminates physical postage of paper documents to third party (Suppliers). It integrates separate pieces of transactions into one, making work easy and shorten the overall time spent on processing one simple transaction e.g. Purchase requisition is generated by someone else then converted into a purchase order without altering many details. The system is able to make basic or advanced calculations of cost and taxes hence eliminating the burden of errors and omissions.

It is somehow expensive to run as it requires a perpetual subscription to be made. It is a system that cannot just be installed on the PC for a lifetime.
Room for improvement is still available because it has a lot of steps (clicking is too much).

We could not achieve the go-green aim as most of the time we were printing out physical copies of contracts as the environment in which we used the system did not have many vendors connected to the internet.

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy

Generally the product is fine with no flaws. The integration with other products is seamless. No clitches.