Loom

4.7 (465)
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Video making solution facilitating workplace communication

Overall rating

4.7 /5
(465)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

96%
recommended this app
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465 Reviews

Eric
Eric
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Loom 101

Reviewed on 14/9/2023

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might...

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might want to use it for content creation or just to make quick videos.

Pros

loom is very easy to use, a plug-and-play kind of situation and I can get my presentations done without much hustle.

Cons

Loom primarily operated as an online tool. This means that users need an internet connection to record and access their videos.

Lucien
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom is a must have tool for a remote first scale up

Reviewed on 9/5/2024

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate...

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.

Pros

Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.

Cons

The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.

Alternatives Considered

ClickUp
Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible experience with Loom - warning everyone

Reviewed on 25/4/2023

I used Loom for 2 months, and experienced several instances of video recording randomly stopping....

I used Loom for 2 months, and experienced several instances of video recording randomly stopping. There was no pattern to it and no explanation. Randomly, it would just stop recording mid video.However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED. I'd just keep making video, hit save, and find out my 5 minute video was actually a 37 second video, and I'd just wasted a bunch of time.This has been an issue that has plagued me since day one, and I have attempted to reach out to support only to learn THERE IS NO SUPPORT. It's just a feature request system - it's a joke.This is a terrible tool, it has wasted hours of productivity, and I would strongly caution anyone from using it. It is unreliable and there is no support.

Pros

At first glance, Loom seemed like a great screen recording tool that saved time.

Cons

Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop. However, you won't *know* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't fully record. Infuriating.

Rob
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Save time and reduce meetings with this software!

Reviewed on 7/9/2024

I use this software daily and love the time it saves me from having meetings.

I use this software daily and love the time it saves me from having meetings.

Pros

Ease of use, speed to Learn how to use it. It’s really easy to show clients and colleagues how to so something on a system using a screen recording.

Cons

Nothing, I can’t fault this software it’s a no brainer for me.

Alternatives Considered

Movavi Video Editor Plus

Reasons for Switching to Loom

Did everyone I needed and was better value.
Rachel
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best Video Tool I've Used

Reviewed on 25/6/2024

Overall, my experience using Loom was great. It really allowed me to record and edit the training...

Overall, my experience using Loom was great. It really allowed me to record and edit the training content we needed for the team. I used to have to re-record content several times to get a good take, but Loom makes it so much easier to edit and get what you need out of a recording.

Pros

I loved that Loom provided a lot of versatility in how you wanted to record content. You could choose which tab or screen, audio or just video, or even add a video of you talking through the presentation at the bottom corner.

Cons

There was definitely a bit of a learning curve trying to learn to use this tool and maximize it's features. For example, I didn't know I could cut snippets of the video out until much later and even then it took some time to figure out, but that's also one of my favorite features once I did figure it out.

Jerry
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy way to share instructional videos with commentary!

Reviewed on 2/9/2024

We have used Loom on and off for a couple years now. We are able to create instructional videos for...

We have used Loom on and off for a couple years now. We are able to create instructional videos for other employees and share them easily.

Pros

Loom is easily accessible for all of our employees for instructional videos

Cons

No real cons other than its a paid app but it offers a lot and worth it.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Feature-rich tool with practical sharing options

Reviewed on 22/8/2024

Helped me a lot of times to create quick tutorials for my team members.

Helped me a lot of times to create quick tutorials for my team members.

Pros

I like that you can use it for free (with certain limits) to be able to make an informed decision before buying. It's also a very convenient tool thanks to the practical sharing options.

Cons

The browser extension, while seemingly practical, didn't work well for me at all. Most of the time I had to use the main app instead.

Emma
Emma
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A great tool for sharing information and inspiration

Reviewed on 8/5/2024

Pros

Really easy and integrates well with my Mac desktop and laptop

Cons

I'm unsure about the security of the recordings. If there is confidential information on my screen when I record it, I don't know how safe that info is.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Intuitive and a time saver

Reviewed on 4/4/2024

A valuable addition to our CS tech stack

A valuable addition to our CS tech stack

Pros

Required me to rethink how to collaborate, but once the penny dropped this has been a huge time saver. Quick and easy to record videos to the team and tutorials for clients. All the edit functionality is really powerful and so can crop and triple my video without having to start again

Cons

Would love the ability to annotate on top of the video

Catherine
Catherine
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive Review in Loom

Reviewed on 1/6/2024

Highly recommended. You can record your videos anytime. Get notified when your videos are watched...

Highly recommended. You can record your videos anytime. Get notified when your videos are watched and commented. Some other employer requires this loom video for your introduction when you applying. You can upload it or copy the link and send it. You can login using your personal acct like Gmail or Yahoo mail. I'm using it for about 6 months.

Pros

What I like the most is very useful and user-friendly. You can use your personal account to record your video.

Cons

The feature of preview cannot play the whole recording of your video.

Emanuela
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent tool for any industry you are in!

Reviewed on 14/2/2024

Positive under all aspects
I am very looking forward to attend the next webinar so I can have a...

Positive under all aspects
I am very looking forward to attend the next webinar so I can have a better training on how to use its features for our new website launch!

Pros

I started using this app with the free trial. I use it on daily basis since I work a lot with customer service and it is much easier a very short video explaining any process. Everything is automated! The system will just cut pauses and provide title and description of the video with AI features. You receive notification real time from who watched the video. Among colleagues is also useful. Instead of creating manuals and long books explaining all process/rules in place you can just use Loom to show a new trainee how's the job and what he/she should be doing. As remote worker for an international company this has been a game changer. Even when I am off/away my colleague can go to the library of training and see how it is done. Absolutely brilliant app! I am happy to have now the subscription so I can extend the use of AI features.

Cons

There is nothing really I did not like about loom so far. I am happy with it, and will attend also webinars

Adina Veronica
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom with my work

Reviewed on 21/8/2023

Pros

During online teaching, Loom made my work in class much easier. I conveyed correctly, clearly what I wanted to present if I had held the class physically. I easily recorded the lessons for my students.

Cons

I can't fault anything either in terms of my work, teaching online, or as a trainer for the courses held. helped me create useful materials for both teachers and students

Jose
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Screen Recording App

Reviewed on 15/8/2024

Pros

Easy to make and share videos with team members.

Cons

Sometimes I have problems with the recording function if using a browser other than Chrome.

Luciano
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Top of mind tool

Reviewed on 4/9/2024

Pretty good experience, the first tool i think of when it comes to screen recording.

Pretty good experience, the first tool i think of when it comes to screen recording.

Pros

Intuitive and easy to use. I use it a lot for sales.

Cons

Sometimes edition is not that easy, and support team isn't the best.

Lucas
Lucas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Perfect for instructional videos or just personalised presentations

Reviewed on 9/1/2024

Pros

I was extremely happy with the way I could create either product demos or instructional videos with a personal feel. The bubble showing my webcam feed really personalised the experience for my customers.

Cons

I would sometimes have audio issues from my microphone. Audio would cut out or be choppy, this only occurred with Loom, other video capture software did not have this issue.

Gastón
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

user experiences w Loom

Reviewed on 26/8/2024

Pros

Personalization of each link and automatically summarizes of each video

Cons

There are no big things that don't like about loom

Andy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good quality screen recording

Reviewed on 3/7/2024

Decent screen recorder. Worth checking out.

Decent screen recorder. Worth checking out.

Pros

Loom helped make popular the concept of sending screen recordings via a link. After you record a screen-share its quickly uploaded and a link to the video created. It does this much faster than Google drive does.

Cons

Sometimes with software like Loom they start with a great concept eg easily make screen recordings that can be quickly shared via a link but then in an effort to improve it they add lots of options that you dont need so the UI is a bit cluttered.

Alternatives Considered

ScreenPal
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient and effective screen recording

Reviewed on 28/8/2023

Loom simplifies content creation and sharing. The platform's usability,and notifications features...

Loom simplifies content creation and sharing. The platform's usability,and notifications features contribute to a pleasant and easy user experience.

Pros

Loom excels in accessibility and usability. Its clean interface ensures a pleasant workflow, enabling smooth recordings and effortless communication channel.

Cons

Loom offers screen recording and basic video editing features, users who require more advanced editing options may find the available choices limited.

Craig
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

A Game-Changer for Visual Messaging

Reviewed on 2/11/2023

Loom revolutionises the way we communicate visually, offering an intuitive platform for creating...

Loom revolutionises the way we communicate visually, offering an intuitive platform for creating and sharing video messages. Its user-friendly interface, versatile recording options, and seamless sharing capabilities make it a valuable tool for professionals and teams.

Pros

Loom simplifies the process of creating video messages and tutorials. Its intuitive interface allows users to record their screen, webcam, or both, with just a few clicks. This ease of use saves time and encourages users to communicate visually without the hassle of complex setups.

Cons

While Loom offers basic editing features, users seeking advanced editing options might find its capabilities limited. Complex video editing tasks require exporting videos to external software, adding an extra step to the process.

Aira
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom is the best asynchronous video messaging site

Reviewed on 7/8/2023

Pros

Being able to include my face in the presentation! It makes everything more fun and engaging!

Cons

It sucks that I can't use a background if I am trying to record using the camera only.

Sam
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Loom - an amazing video making tool!

Reviewed on 3/5/2024

Pros

It's so much easier to create a quick video whether it's creating snapshots for internal teams or external customers

Cons

Unable to change the background in Camera only mode.

Bhawana
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best for video recording and sharing across teams

Reviewed on 15/10/2023

Overall a wonderful platform to be used by teams sitting cross locations and mentoring the members...

Overall a wonderful platform to be used by teams sitting cross locations and mentoring the members for small-2 queries by recording it and sharing with teams . it's very convenient and efficient for teams.

Pros

The best part is every individual can record the session and make it available for any small demo to share across team members which can be accessible anytime anywhere. Consume less space and easily found. Platform is user friendly as well

Cons

I think integration should be available with various products. Though i haven't experienced much issues which i can list as least liked about loom . all good so far.

Fethiye
Fethiye
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Experience

Reviewed on 8/8/2023

Pros

I can share the screen recording link with anyone. It is comfortable to use.

Cons

Sometimes it gives an error when I want to stop the screen recording.

Ferhat Suat
Ferhat Suat
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 21/6/2023

Pros

This app just works well! One click to start-stop recording - which is enough for all kind of purposes.

Cons

5 mins video limit :) It would be better if Loom can do this 10 mins or more :)

Theresia
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Review on Loom

Reviewed on 12/7/2023

I loved using Loom, the video quality was really great and I could share my videos easily with...

I loved using Loom, the video quality was really great and I could share my videos easily with employers who preferred this method.

Pros

As a freelancer I believe the video recording and screen recording tool is very important, also the collaboration feature. It's very easy to use.

Cons

The phone app is very slow when it comes to videos uploading, it sometimes takes hours for the video to be uploaded, they need to fix this.