Synder

4.8 (240)
Smart management of e-commerce/online payments in accounting

Overall rating

4.8 /5
(240)
Value for Money
4.7/5
Features
4.8/5
Ease of Use
4.6/5
Customer Support
4.9/5

98%
recommended this app
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240 Reviews

Trenton
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

SImplify The Process

Reviewed on 12/5/2019

This App has made the integrating of Payal Transactions with Quickbooks simply saving time and...

This App has made the integrating of Payal Transactions with Quickbooks simply saving time and eliminating problems.

Pros

This APP simplifies acccounting and integration of PayPal with Quickbooks saving time, and eliminating the complexity of accounting for the novice. It is easy to set Up and thus track Profits & Loss & Taxes . Nice Tool.

Cons

Price: This App Could Be More affordable at the higer tiers to attract Statup Ventures

Scott
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Synder App - They Do One Thing and Do It Well

Reviewed on 9/4/2021

It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a...

It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.

Pros

Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.

They support multiple transactional sources.

Cons

We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.

jadon
Overall rating
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

review

Reviewed on 28/5/2019

bookkeeping and accounting. much neede tool to expedite our needs

bookkeeping and accounting. much neede tool to expedite our needs

Pros

The tool is very easy to use. I was up and running within minutes

Cons

nothing. I had a very successful time integrating the app into our normal bookkeeping records

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Bulletproof Sync Between Stripe & QBO

Reviewed on 6/5/2019

Pros

Business Payments is basically set and forget. We've been using it for more than a year and we haven't had to touch it at all. All of our Stripe transactions are automatically imported into QBO just a few minutes after they happen.

Cons

We don't have any dislikes. It does exactly what it's supposed to do.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Does what it says, easy to use

Reviewed on 14/5/2019

It works, so that gives me what I need!

It works, so that gives me what I need!

Pros

Does what it says. It is easy to use and edit the settings.

Cons

Nothing. Wish all syncs were free, but not everything can be free.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lifesaver app for busy monthly subscriptions

Reviewed on 26/4/2019

Pros

This app helped us streamline our accounts payable 10x by managing the flow of transactions from Stripe and Paypal. My bookkeepers are happy and we literally shaved a couple days off of accounting work. It syncs all transactions into QBO and closes open invoices, records payouts, etc. It even can manage a rollback if an issue occurs.

Cons

It applies payment to the last open invoice which makes sense - but the customer ID process is a bit tricky. If for example we are using a different customer email in QBO from Stripe - it creates a duplicate customer and invoice to record the payment. Leaving the original invoice unpaid - and a bit of a clean up job. On the other hand - this helped us better organize our client details and in the process we cleaned up our accounts.

Maria Paz
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saves a lot of work

Reviewed on 14/5/2019

We are very happy. Saves a lot of time.

We are very happy. Saves a lot of time.

Pros

Business Payments generates the invoices on Quickbooks online for all Stripe and Paypal transactions. Before using this app we had to split manually every transaction, which took a lot of work.

Cons

Some time the information from stripe and Paypal arrives before the transfer. It's a bit confusing

Verified Reviewer
Overall rating
  • Industry: Market Research
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Snyder App is Excellent tool for Stripe to QB sync

Reviewed on 28/4/2020

Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is...

Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is super helpful, especially [SENSITIVE CONTENT HIDDEN]!

Pros

Very easy setup, intuitive, and user-friendly. Mapping of accounts is seamless.

Cons

Wish there were more pricing options... we need something between "Small" and "Medium"

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Happy

Reviewed on 25/6/2019

Just fine. Very happy so far.

Just fine. Very happy so far.

Pros

The ability to hook into other platforms to be able to streamline the data input. The ease of doing that without aligning data fields has been a huge benefit. Everything goes where it is supposed to go and that helps!

Cons

Nothing that I have found at this time.

Cyrus
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, painless process.

Reviewed on 19/4/2019

Pros

Spent way too long searching for alternatives to integrate Stripe with Quickbooks, ended up using this app directly within Quickbooks and I'm more than satisfied.

Cons

Costs money, which adds up amongst everything else, but that's to be expected.

Michael
Overall rating
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worth every penny

Reviewed on 9/8/2021

Buy and setting up the product was extremely easy, support so far has been exceptional, but I am...

Buy and setting up the product was extremely easy, support so far has been exceptional, but I am also realizing that I am just scratching the surface on what Synder all can do for us. As our business grows, I am sure I'll find new/additional value add from the platform.

Pros

We currently primarily rely on Quickbooks for our administration but use Synder to consolidate sales from four platforms (Etsy, Amazon, Square, and Paypal) in to a single administration. Synder grooms the data before we receive it into Quickbooks. The product works really well and when I ran into problems (twice) tech support was really supportive and left no stone unturned to resolve my issues.
At first I was nervous to spend the money for our starting business but by now they have proven to be worth every penny.

Cons

The pricing for Synder is transaction based, which by itself is a pretty clever pricing model. As a new user I started syncing records before I had all the product mappings figured out. Now that I am deeper into the product I realize I need to go back and rerun historic transactions to resolve to the right products in QuickBooks Inventory management

Lori
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Service / Support

Reviewed on 14/1/2021

Overall I am happy with this service

Overall I am happy with this service

Pros

I hate any kind of technical software issues and when I have trouble, or questions, I LOVE your customer support. Tonight, I was able to use a chat with [SENSITIVE CONTENT HIDDEN] and he answered all my questions quickly and efficiently and solved my problem right away. I appreciate you hiring wonderful people like [SENSITIVE CONTENT HIDDEN] to help me thru things like tonight's issue which are so frustrating for me.

Cons

Sometimes I get emails or corespondence that is not intuitive to me. I wish things were worded more "idiot proof" so that a layman can understand it. I make jewelry .... I am not an IT person.

Kara
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Synder is easy and critical to my business

Reviewed on 19/3/2022

It has been great. It's smooth, easy, and consistent. Customer support has been great when I've had...

It has been great. It's smooth, easy, and consistent. Customer support has been great when I've had a question. [SENSITIVE CONTENT] was able to chat with me and answer all questions I had.

Pros

Synder takes the work out of my accounting. All invoices paid are synched directly to my Quickbooks. It's smoother and I never have to worry. Before Synder, I was manually trying to keep track of everything. This makes it so easy.

Cons

I have no complaints. Synder has been great with all needs

Hafsah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Customer Support!!

Reviewed on 4/5/2021

Pros

I am a new user of this product, and recently had some trouble with the syncing of the transactions across the different platforms. I reached out to the help desk and was connected with [SENSITIVE CONTENT HIDDEN]. She was such a massive help, and constantly guided me through the entire process of fixing all the errors that had been building up for months. She spent days going through our company transaction reports trying to identify the errors and was wonderfully patient to deal with.
Just wanted to give [SENSITIVE CONTENT HIDDEN] a massive shoutout for being so great to work with!

Cons

I didn't know the product well enough before, and found it slightly confusing to sync up with my quickbooks. It was hard for me to identify the cause of error, and where it existed.
Overall i am happy with the product, after having my issues resolved.

Michael
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and fantastic support

Reviewed on 5/7/2021

Pros

This SaaS synchs my Stripe transactions and Quickbooks. It is fast, accurate. And the tech support is excellent.
Worked today with [SENSITIVE CONTENT] who was knowledge and patient. Really knew his stuff, did not waste anytime as his communications were very clear and actionable. Superb chat support.

Cons

none, I love Synder. This is fantastic software
If you need your QBO to talk to Stripe, this is the stuff to use

Jennifer
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Customer Support!

Reviewed on 25/6/2021

Pros

I'm probably not using this software to the fullest of it's potential, but I find it super valuable for importing Square / Stripe transactions into QBO for three clients. It took a bit to get the set up sorted out, and there have been a few tweaks in the software interface lately that I had to get used to, but overall it's a great product. And, when I do need support, they are a click away! And if they can't get to you right then, someone will call you back. I've had great experience with both [SENSITIVE CONTENT] and they always work to resolve my issues.

Cons

A little bit clunky to set up. Not sure intuitive, but we got it sorted out. Also, new pricing structure might not work for my very small clients.

Jadelyne
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Tool

Reviewed on 11/5/2019

Absolutely love the ease of use. I had my clients Stripe transactions into QuickBooks Online within...

Absolutely love the ease of use. I had my clients Stripe transactions into QuickBooks Online within minutes.

Pros

I never even knew a such thing existed. I initially went back and forth between QuickBooks and my clients Stripe account. Once Business Payments was referred to me by a fellow bookkeeper I immediately downloaded it, and I will definitely keep using it for myself and other clients.

Cons

When I initially downloaded this product for my client, I needed to sync a few months of transactions--exceeding the 50 transaction sync limit. The organization is so small that going forward the 50 transaction limit will suffice, however, just for my initial setup I would have liked to be given a little more. Perhaps a first time user bonus?

Catherine
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OUTSTANDING SUPPORT

Reviewed on 13/2/2020

The Chat Support offered here is OUTSTANDING. Stan took a long time to walk me through setting...

The Chat Support offered here is OUTSTANDING. Stan took a long time to walk me through setting multicurrency accounts, answered ALL my questions with patience and then answered some more questions. Every time I have chatted with him, I am super happy. This is a rare thing today. OLGA is equally Super! Thank you!

Pros

This software logical and makes sense to the accounting user. It is forgiving in allowing rollbacks of syncs, just in case you screw up.

Cons

So far no cons with the product. I will have to use it longer to look for cons.

Bill
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New user here

Reviewed on 9/11/2021

Pros

New user here. Can't comment on anything yet except implementation assistance, which was outstanding. Anna asked all the right questions to find out what we needed, then walked me through every step of the process to configure Synder AND configure QBO (!!!) to integrate the two products in exactly the way I hoped things would work. I think this is so important to a successful implementation and, honestly, not something many companies get right. Synder did.

Cons

New user - don't have enough experience to comment.

Tony
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Synder - Great efficient Product

Reviewed on 2/6/2021

Great, keep up the great work.

Great, keep up the great work.

Pros

It's easy to use with great support. Website is easy to fololow.

Cons

Nothing to dislike, works very well. Easy to use.

Broc
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Check out the Synder app for syncing transactions with Quickbooks!

Reviewed on 5/5/2020

I had a great experience. I was very pleased.

I had a great experience. I was very pleased.

Pros

I had a great experience in researching the functionalities of the Synder App for my Stripe and Paypal transactions. [SENSITIVE CONTENT HIDDEN] was extremely knowledgable and answered all of my questions. If you are unsure about getting this app, be sure to chat in and speak to [SENSITIVE CONTENT HIDDEN]. He will assist and guide you and address any concerns you may have.

Cons

I did not experience any negative effects of using this software.

Becky
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple and easy to connect with QBOnline

Reviewed on 9/5/2019

I used to have to create journal entries and add fees separate from the transaction and note...

I used to have to create journal entries and add fees separate from the transaction and note everything correctly. This does it seamlessly and interfaces with QBOnline easily.

Pros

Helps me to simplify the reconciliation process on QBOnline by streamlining transactions from different payment options.

Cons

So far, the only thing that has confused me is the website is b-payments.com, but the customer support comes from cloudbusinessltd.com, so it can misdirect a new user. Otherwise, once it is set up, there are no hang-ups.

Sheri
Overall rating
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Synder Support

Reviewed on 25/2/2021

Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a...

Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a change to our process today and [SENSITIVE CONTENT HIDDEN] was on chat to walk me through it every step of the way and didn't jump out until my change was completed successfully.

Pros

Customer Support is excellent! Walked us through the setup of the product and had us going in an hour

Cons

Not always intuitive where to find the item you need to update

Donna
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great option for moving paypal data to quickbooks

Reviewed on 13/6/2019

We have been using Business Payments for Paypal transactions only at this point. It works without...

We have been using Business Payments for Paypal transactions only at this point. It works without errors and can even back out and re-apply transactions if something goes wrong.

Pros

Very flexible with many options for how you post transactions.

Cons

Because it is so customizeable, the settings take alot of thought to set up properly.

Candice
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy To Set Up & Track Payments

Reviewed on 6/6/2019

So far so good.

So far so good.

Pros

I'm using this with my Quickbook account. It makes tracking all the expenses and payments that I get easy. I got setup with one click and now tax time is going to be a breeze. It also makes compliling PIL statements much easier.

Cons

So far I haven't run into any. I would say that it was a little clunky to figure out how to add all my accounts.