Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Financial Services
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
feature rich
Reviewed on 9/5/2020
speed to market with market-leading POS software... exactly what we needed
Pros
product is feature rich and borrowers and banker both find it easy to use; we get lots of positive feedback
Cons
integrations need to improve--this is happening now, so that is good.
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
New Idea
Reviewed on 14/9/2019
Concept seems good but there would need to be more features to continue use.
Pros
The app was easy to download and provided by a lender with the goal to connect the realtor and realtor's buyer lead to the lender.
Cons
It did not work out like intended. Buyer did not follow through with the app to fill out a mortgage application at least via the app. It could get cumbersome for a Realtor to keep up with an app for each different lender.
- Industry: Financial Services
- Company size: 1,001-5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Highly Customizable & Useful Tool
Reviewed on 6/4/2021
So far we've been using it for nearly two months and it's been helpful especially with the changes within the mortgage industry. Our customers seem to be able to navigate their end of the process while the loan officers and operations team may have a higher learning curve due to the multiple facets, we're all getting used to the system. I do like how the system can also generate asset statements directly from the client's accounts when allowed although not all investors allow for this.
Pros
Highly customizable. Whatever industry you are in, Blend can be adapted to fulfill the required CRM needs your organization will need. For my companies specific needs, we were able to adapt it to a high functioning data collection system for new clients seeking a mortgage. Everything is transferrable within our systems from Blend and being able to have it mimic our not so "user friendly" interface but in a clean client facing format is very important.
Cons
As with anything that is customizable, there are always too many options which can create training delays and confusion with a large user base. Often times, too much customization is not good and I found that my organization allowed for more functions than I believed necessary to fulfill our tasks.
