KidKare Food Program Reviews

I'm completely computer illiterate!! I have no problem entering all of my information daily. It's super easy to follow and there's always help a phone call away.

I think the thing I like least is that you can't enter information the next day without assistance. Some days are so difficult to do everything required for life and the time is up to enter your meals. Very stressful.

Very easy to learn. If certain things on the page are not right you can't go on. Once you get the hang of it. The whole process of doing your daily work is a breeze. Only taking a few minuets of your time each day.

I think the thing I like least is that it doesn't tell you more of what you are doing wrong. Example: If you accidentally marked too many kids for that certain day, or if you didn't mark that you didn't feed a whole wheat bread for that particular day although you always do but may have miss marked it , if a child is marked down but is not usually there on that certain day. I think that if it would tell us these things there would be less mistakes on the error and summary reports. Overall its a great program

I like the accounting software to keep track of my expenses. My problem is with the payment system and customer service.

I have been using the e-pay system for 4 weeks. It only worked twice. My invoices are sent out on Friday and my deposits reach the bank on Thursday. That is a long time in my opinion. I could deal with this if I actually got paid. My parents are set up for auto pay and I pay the transaction fee for them. This is the second time that the KidKare/Epay system had a "problem" and no auto payments went through so I did not get paid. With a holiday this week, I probably will not get paid until next Monday. This is unacceptable. I will be switching back to Brightwheel. They were never late, had a faster turnaroud time, and I never had an issue with getting paid. I was assured this is very rare but I don't believe that. And they make it out to be so easy to fix by parents sending checks or clicking autopay which takes time for all of us.

When I switched from Minute Menu I was terrified that this new system would be a nightmare to use, learn, and manipulate to fit my program. Little did I know after using the software that I would love it even more than Minute Menu. Yes there were some glitches in the beginning, but customer service was dead on it and cleared problems asap. Once I learned how to operate the system I was out training other providers that were as terrified as I was.

When printing a menu I have too much wasted white space even after clicking on the arrow to hide the drop-down questions of which report to print. I do miss under the child's information Minute Menu would show the years and months age

Love the fact I can add the kids photo. I like that infants are separated- very confusing when on MM... But alot of the infant under 12mos eat same solid food as other kids., would be nice if copied foods from older children and we choose to delete what they didn't eat, and change as needed....

Can't easily access the children's ages. We use this alot for if they are on Voucher program. It ask for year and the months of the children. It use to be in the kids information area when it was MM.... alot of the infant under 12mos eat same solid food as other kids., would be nice if copied foods from older children showed up and we choose to delete what they didn't eat, and change as needed.... since I puree my food for the younger kids.

I love the ease of use after you use it for a bit. You do have remember the exact name of the forms you need to print etc... overall very basic and easy to learn. Lots of video to explain as well. Customer service has grown greatly. I think their customer grew so rapidly they got overwhelmed in the beginning. Doing great now.

I wish their was a better defined drop drown list for files you need to copy each month for your own records. I’m still clicking around finding the forms. It’s prob just me but it can take a minute.

It is easy to use and very helpful. I love that I put in my receipts and file them away. When tax time comes I just hit print on the forms I need and hand them to my tax guy and he does the rest. Stress-free.

I am not a huge fan of the parent pay portion. I send the invoice and it takes a full 7 days to post to my account. I would think with technology today that they could move this along much quicker. I only have one family that uses this feature because I don't pro-actively offer it due to the time it takes to post. It works great and is really nice to have and if it posted in 2-3 days I would probably request most if not all my parents to use this service.

The programs are constantly improving and building to improve record keeping with an ease for the user. The platform requires minimal training, which saves a tremendous amount of time/effort in onboarding new staff. The accounting features have greatly improved our management.

Using the software the past year and a half, I have not run into any issues. A few questions which have been swiftly remedied/supported by their customer care team.

I love that this eliminates my daily paperwork of check in and out and feeding calendars. It's simple to enter everything in one place

The software is slow and freezes often. Plus there are so many dropboxes that have similar titles it took me about 3 months to dig thru and find all that was available to me.

This particular software was very easy to use. It is quite intricate and instructional as well as enjoyable to use.

There was nothing that I did not like with regard to this particular software. I enjoy its simplicity.

I love the idea of printing parent sign in/sign out sheets, the software is quick and easy when putting in meals. I love the feature if you want to plan meals ahead of time that it's possible and the software automatically puts the menu in when that day comes, I also like the feature that you can use for tax preparation. It is so easy to use especially a childcare provider with a busy schedule throughout the day. It is the best software out here. I love it.

I have no complaints. The only thing about the program that I am not excited about would be that we don't receive direct deposit.

Web based! Love that I can access it from my phone or tablet. I like that my teachers can login and complete attendance.

I hate the look of the invoices. The web address at the bottom confuses my clients, they try to login to it. I also don't like the look of the new invoices, they are small and crammed up into the top 2/3 of the page. I miss having a report to print for birthdays, emergency contacts, etc. I would also like to see a printable weekly attendance schedule. We fill in the hours the child is in care in their general info, the software should be able to print out a daily or weekly roster with those hours filled in. It helps to plan coverage since we are a ratio driven program.

I like the ability to record all aspects of my business. Recording your meals served, kids attendance, and business expenses all in one software. It's very easy to keep organized, which for a lot of us is difficult since we don't have a lot of time to spend on ourselves when caring for the children.

I don't like that the software doesn't send notifications or reminders. Being a daycare provider, we are busy and having the ability to have the software send a reminder that you haven't logged in recently would be so helpful.

Not much. I really can’t say too much good since they launched this program.

Two times right away the banking was messed up and I never got money deposited into our account on time even though they had it for over a week, it was taken from the parents acco7 to but not deposited into mine when it was supposed to. They have updated a few things lately but still not as friendly as minute menu. I wish they would have waited to launch until they got providers input bc there were a lot of nice things about MM that they could have and should have incorporated into KK. If there was a different program, I definitely would have cancelled KK. I have been a provider for 30 years and have always used the product, but this one is by far the worst one ever.

reminders that it has makes it so fail proof. if I have a question the help section has always helped me find an answer quickly. best feature a tap of the button and your monthly report is at your sponsors no more papers, postage worries and wondering if it made it there in time for payment.

still looking for that one. really only thing i could suggest is a notification if a child's enrollment is about to expire so we would be sure to get renewals in on time,

I appreciate that I can check children in and out on my computer saving paper.

I hate that the kids are not automatically "in attendance" when I put in the meal for the day. This leads to errors in record keeping.
I also moved from a CACFP account to a paid account and lost all my records and tax documents. I've now gone back to paper records.
There are no phone contact numbers for help.
Email only for problems so solving an issue takes days.

Ease of use for keeping up with menus and meals. I have several menus saved and it is very quick and easy to call them up and make my weekly plans. I also love the fact that I can use the app on my phone and can do it from there as well.

The invoicing section was very nonfunctional the last time I tried to use it. Kept sending out duplicate invoices or none at all. that was awhile ago, I just have not gotten the courage to try it again.

It's almost better than nothing. But not quite. Due to an unfortunate government contract, I am required to use this system. I was previously using pen and paper to report childcare attendance and meals. This is astoundingly worse than that.

Terrible user interface. Updates are slow and sloppy, leaving numerous errors for the user to fix. Server gets bogged down. Too much personal information is required for children and their families. Menus and functions are confusing and poorly designed. There is nothing good or useful about this system at all in any way and the creator should feel bad about himself. He did a bad thing and he should feel bad.

The ease of use. The program prompts if you forget a step. Collects all pertinate information for CACFP participation.

Over the past year there were a few days of technical issue all seems to be working properly again and we are happily moving along

The software is beneficial for providers to easily document menus and attendance. The copy paste feature makes it helpful to complete schedule menus.

What I like least about the software sometimes it is to time consuming. Brainstorm some different ways to make time shorter when it comes editing, adding meals, and clicking each child attendance.

I save a lot of time being able to use my phone, laptop, or tablet to enter meals and other day care information on KidKare. It is user friendly. At the end of the month and it is time to turn in menus KidKare makes it so easy to do. Saves time and paperwork. I definitely recommend KidKare to other providers at our meetings. I would recommend providers to at least try it and see for themselves.

Sometimes the internet is out and you can not use, but that rarely happens. All you have to do is write down and then enter it later.

I love the simplicity and accessibility on various gadgets to record my dinners and participation.

Customer administration is exceptionally moderate when you do require help...it takes days and once in a while weeks to find no solution most occasions. Extremely baffling no doubt.

How easy it to select the proper foods and i like that unless I put the required foods in for a certain meal the system will let me know and I won't be able to continue until I do.

At this time I can't think of one thing that I least like.

I like the fact that I can log my whole day from my phone. It is nice if you forget to log during the day, you have the ability to log at any time.

every once in a while it takes a long time to long on or boots you off for no apparent reason.

It keeps my business records very organized. Makes it very easy to find tax information. I love keeping track of the food program and entering my meals in kidkare.

Slow to load. Timer just spins so often. I miss some of the features of minute menu such as being able to print an energency contact list and a birthday calendar.