Avionté Reviews

Because we are no longer just a local staffing provider, we found ourselves unable to keep up with the vast amount of changes without Avionte. The ACA, for instance, would have been impossible for us to navigate and solve without Avionte. They were able to develop solutions and then improve upon them quickly. In addition, they are constantly looking for new partners to add to the service suite. We also love the people and the support they provide us.

Overall I feel that Avionte is more effective than the in house database we used previously - it also is nicer to have another team to reach out to with issues. The integration and customization on this tool is great!

My experience started out awesome. I was so excited to work with them and was promised efficiency, seamlessness, and ease of use. Once I had signed my contract and started the implementation phase everything changed. I still thought it would be helpful and something that my company would benefit from even though there were some obvious quirks. Once I went live and it became my day-to-day I have been constantly running into problems. My account manager is worthless, support doesn't really help with anything. I can't use any of my integrations because I am in the cannabis industry. And as of this week, the system boots me out every time I try to print, which support says "there's nothing we can do for you." All I want is out!

Overall, we have had a positive experience with Avionte. We have been able to increase efficiency with applications and candidate searches in our system. Also, the customer service is phenomenal. From the call-in customer service to our SAE (sales account exec), everyone is very helpful and understanding of the issues we face when something doesn't appear to be functioning properly. Usually, issues are VERY quickly resolved.

I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It would be better if Avionte was closer to Texas so we could meet more often on processes for better understanding. Maybe more opportunity for webinars/demo's to help guide me through all the new functions.

Overall, I believe Avionte was the correct switch for us, especially as the web platform continues to be developed and released. Avionte Connect has been one of the best tools for our group as we learn better with hands-on training and discussion versus web training.

Overall, the experience has been neutral. It is a better platform than we were using previously.

I use it constantly in my duties as a recruiter to track entire onboarding history and payments.

We have been able to streamline many processes and reduce accounting staff, while making it easier for our front line staff to track applicants and assign them to our customers.

I've been using Avionte from Core, Aero, and Bold. They all seem to do a good job.

Avionte has allowed us to streamline many processes and reduce manual tracking and processes across multiple platforms. While there are areas we feel need to be improved upon, it has improved our business operations.

Our company switched over to Avionte after a period of time utilizing a different, labor-intensive ATS. After a few months utilizing the system, this is what our team has decided regarding the product.

Pros:
Better than paper
Fairly easy email integration into the ATS
Payroll within the program could not be easier
Generating reports is a very straight-forward process

Cons:
In order to attach messages to work orders, employees, or clients, 90% of the time, one must do so separately. For example: If you have an employee out on assignment with a particular company under a particular work order and you wish to log a message, you must do so by individually selecting to attach it to the employee, then the assignment number, then the client company.
Ending assignments must be done in both the employee screen and the assignment number screen. Ending an assignment in one screen will not automatically change the files throughout the program.
Assigning employees to a work order is extremely labor intensive. One must go through several steps that, in other programs, would automatically populate (ie: changing a prospective candidate's status from "Active" to "W2" does not happen when the employee is assigned. One must change their status manually).
Utilizing Avionte's online portal to get employees to update information including I9 and W4 documentation only works 50% of the time.
Issues brought forth to the Customer Service team at Avionte are addressed with, "Alright. We're going to look into this and will get back to you within the next few hours." The only time we have ever received follow-up was a call the next day to inform us that they happened to notice our ticket was still open and that they would let us know when the problem was fixed.
The search feature leaves MUCH to be desired. It is not intuitive and is very difficult to use.

This is a slow, clunky system that requires a lot of patience and a lot of re-tracing of one's steps. Updates and changes to the system are very slow to take effect. I could not recommend this software to anyone.

Overally, we've really enjoyed using the software. Our SAE, Aaron, is incredibly helpful whenever we have a problem or question. Avionte allows us to do so many different functions, both front office and back office, and is very comprehensive.

I like many of the features of Avionte. The company has worked diligently to make the software more responsive to the needs of users.

Easy to learn. No issues with most aspects. Just overall very dated. We will see what Avionte Bold has to offer.

I spend a lot of time submitting support tickets that never seem to get resolved.

It's been a good experience and if we ever have any questions, the customer support team is awesome.

This software has allowed us to work efficiently all around, whether its front office or back office support.
Processing times have been cut drastically, allowing us to focus on customer retention and acquisition.

I was an end user in the field as a manager prior to coming to my current training role. Good experiences to report from my perspective.

A big disappointment