Powerpay Reviews

I love that its easy to use and if I am stuck I can call the 1-800 number and someone friendly and knowledgeable in North America is there to help. Unlike ADP where your call gets directed to Malaysia or some other place. Just ahead up, if you outsource to save costs we will be leaving... just saying...

I dont like that if a employee is terminated and you need to look them up later in another calendar year that there is no support for this or a way you can access this data. This is my biggest frustration with powerpay. I want powerpay to save my records data, not me.

The powerpay system departs from using codes all the time coming from INSYNC. The user interface is very friendly and easy to use.

Reporting is not as extensive and cannot be used as a replacement for a proper HRIS. Thus I use Dayforce for most basic reports and powerpay just for Payroll reports.

I have been using Ceridian software (powerpay) for many years now and I really like the ease of use with it. It is easy to set up new employees and it is easy to get payrolls processed. If I need to make any changes, I have no problems doing that either.
The reports are excellent (other than my comments below) and I particular like the year-end reports which are quite easy to read and have the information necessary.

The new version of Powerpay is a bit more cumbersome in terms of scrolling down to the bottom of the screen to get to the next page. It takes me longer to get through the pages. I also wish that there was better reporting - for instance I can't pull up a list of employees who have been terminated and I cannot pull up their Records of Employment without knowing exactly when they left and then finding the report in the Payroll reports section.

I have to say what I like most about the product is the people behind it. The customer service is amazing, especially as a new user, I needed alot of help processing payroll. Although I used the help menu, I usually found it quicker and easier to just give them a call. The calls are answered quickly and the reps are very knowledgeable.

If an employee is not set up on self service it is difficult to retrieve their pay stubs. A paystub report is generated for people without a self service account but I dont find the report includes all the stubs of those without their account active

We switched from another payroll company a year ago and have been extremely happy with Powerpay. I have control over inputting the payroll information and there are several built-in checks to make sure that no mistakes have been made. When in doubt, I know that I can call Ceridian to find out what to do. Everyone I have spoken with has been very knowledgeable and helpful. The payroll reports are clear and easy to read and use. From beginning to end, Ceridian's Powerpay takes the stress out of payroll.

The onboarding process did have a few, very minor issues but we were able to resolve those very quickly and easily.

Ceridian Power Pay is simple to use, takes the headache out of doing your payroll. Easy to follow, and fantastic support.

In anything, there is always room for improvement, but what I love about Ceridian is that they are always evolving, always looking for ways to make the product better and ways to make your job easier!

I like all the features, from inputting the data to the final result, it is very easy and user friendly.

I don't want to say it as con, but every company comes with its unique payroll features , so it does take time to integrate, but finally powerpay is integrated with the company's system.

Performing weekly and bi-weekly payrolls with Ceridian Powerpay are very easy and efficient to process. Convenient features of the program include the ability to set up multiple bank accounts for each employee to be able to split their pay into different accounts, the self service features for staff to view and print their paystubs online through their own personal login and to easily set up permanent and temporary deductions like group benefits deductions or one time additional federal tax deductions.

I would like to see the ability to separately search and print an employees paystub - current period or prior period without having to print all employees.

for our employee base this product is easy to use, easy to navigate through
your customer support are approachable and understand the ins and outs of payroll and what the employers obligations are

the only issues I have encountered was with codes that Ceridian uses and coordinating that with our software system and their codes it not always seamless or as intuitive as it should be

We were impressed by the many things the software could do, with vacation pay calculators that we did not know we could automate, to setting up three different types of employees easily

I dont think so. The staff made all the difference, and the software did what worked for us.

I like that it is very user friendly, everything is laid out nicely

there isn't to mush that I dislike. only issues I have had were a few times when I didn't log out correctly I wasn't able to log back in for about 20 min, it kept saying that someone else was logged in.

The payroll calculation and the payroll taxes are all taken care of. the only thing you need to do is create employee data base and the rate of pay. If you have problem creating that then just called the customer service and they will guide you.
Once set up - the only work is submitting the hours and the rest is taken care of.

I would say - you cannot customized you reports to specific employees. But that is less of worry to me

I enjoy the ease of use, the reliability to deliver the required payroll services and the accuracy of the reports

Sometimes, I find the menu hard to navigate to find the areas I need when making changes to employee data. I also find the issuing of ROEs not straightforward.

Powerpay is very easy to use. Support is great! A simple phone call has solved every issue I've had very quickly and respectfully. They talk you through everything as needed.

No cons at all. I've only had positive experiences using the software and with the support staff.

I like that changes and important information appears on the home page.

I haven't come across anything I don't like

Being able to add employees, the reports, and mostly the service team - always available and very professional.

Some options are not user friendly, but with the support team it is easily overcome.

New hire setup and terminations is so quick and the customer service is the best. There are no wait times for hours.

Reporting function can be improved to get more Microsoft excel supported reports.

This software/product is very user friendly, the technical support, customer service is also at it's par excellence.

None , I have no problem at all. The software makes my work/job easy.

Fairly easy to use, great customer support, and accessible from anywhere.

Needs more reporting features, like to be able to run specific paycodes for specific periods of time.

Inputting new employees is very easy, inputting time on the rapid entry sheet is great especially since the last major overall of the website.

You have to have a payroll run open to access certain employee information.

Long time user...very easy to use and has all the information you need.
Customer Service is great too!

Nothing. Everything works great and nothing more needed.

Ease of use, the reporting options and service when required.

There isn’t anything that I can comment on.

The service is dependable with extended hours for assistance.

I do not like when the format is changed/updated. I like a consistent layout.

Ability to have my cheques on line
Ability to change my personal info
On line T4

Powerpay and Dayforce are not integrated into e service
Need two sets of log ins

it's easy to use for small business payroll

That the service is not complete and missing full service for year-end payroll