SYSPRO Reviews

As with any system bugs that pop up, but I have found they are fixed in port releases, shortly after I find them. SYSPRO is allows you to customize which I find to be very beneficial for our company. Also since you can access your own SQL database on your own server, you can write any reports needed with the Crystal Report Writer they provide with the software.

Their quoting module leaves a little bit to be desired, but I believe they are working on updating that module. Also they do not offer “Non Stock” part codes that can be kept in an inventory file as an expense item, as an inventory item GL code is based on Warehouse.

I love the stability. The software runs without major issues. If an issue does arise there are multiple outlets to look for help; forums online as well as VAR and Direct Syspro Support. The software covers everything we do, from purchasing to sales, customer and inventory management, it does it all.

Sometimes you have to rely on an outside product like Access to get more detailed reports than what is provided. If you have someone on site who knows and understands how databases work then you're ahead of the game. If not, your VAR can help a lot in this area.

Keeps track of most everything with little effort. There is the standard trackers that can account for inventory and process planning. major customization abilities.

Pulling data that would seem logical is just beyond your reach, requires a lot of customization to retrieve common data that is a logical default field.

I have found Syspro to be an excellent middle level enterprise resource planning solution for our company.

Some inconsistency between the modules as a result of development occurring globally in various countries.

It is a great product, because it covers a lot of standard areas in its packages, but allows for customization for specific vendors need. We have been using Syspro for two decades and are always amazed at the annual advancement of the product. It stays up with the times and has great developmental engineers. They are actually a head of its time and are refreshing to work with.

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Not necessarily a lot of local distributors for this product. We have been happy as a house account.

The product itself is highly customizable via VB scripting which literally makes anything possible. The vendor is great in communication regarding questions and support requests.

Honestly, the thing I like the least may be viewed as a positive by some. SYSPRO contains so much functionality that I always have questions about whether we are using it in the right way or whether there is some functionality that we are not utilizing to it's full potential.

As a small company, many of us are constantly using the system to keep track of all aspects of orders, manufacturing, and inventory. Syspro is a great tool for organizing our information and allowing all of us ease of access. Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.

Can sometimes be hard to get responses from the help desk.

Easy to use

Issues have come up that updates have not fixed

I used Syspro when overseeing 5 manufacturing plant locations. The locations where not integrated to use the same system. Syspro provided the technically to duplicate the same reports and overall streamlined the functionality between plants even though they were separated. Reporting was easy due to this.

Syspro has a wealth of opportunity and with each area, a company must balance the cost to buy that section verse benefit.

A plethora of functionality and data collected. Can perform modifications of limited functionality by user.

Very expensive to setup and maintain the data. Requires constant technical support for users and data.

My favorite feature of Syspro is that it uses Microsoft SQL to manage my data. This allows me to access my data using custom SQL queries and gives me the ability to create dynamic reports and tools that help me manage various aspects of our company, eliminate wasteful processes and alleviate burden from our teams.

The user interface hasn't changed much over the years, however, after attending Syspro's latest User Conference, I am encouraged to see that they will be making huge improvements for the user's experience.

Syspro has excellent flexibility. By choosing specific options in the program setup, we can adjust the software to do what we want rather than having to adjust our operations to the software. I appreciate how Syspro listens to its users for product enhancements.

It would be nice if the program came with some basic financial reports. Of course they would need to be modified, but a basic report would be a nice start.

It is a very reliable system that is easy to learn & operate. Vendor support is great that helps you to move along with the fast pace of industry & market volatile needs. It is indeed a best-suited ERP system.

Syspro is up to the mark however sometimes it does not run seamlessly & takes time to run reports which is quite nerve-wracking.

The flexibility of the software. For example, we have 3 Syspro companies in production and have different parameters that are setup to run these companies. Reporting is easy to develop and use based on Crystal Reports using Syspro's Reporting Services (SRS).

No issues at this time

This is an ideal enterprise resource planning (ERP) solution for small to mid-size manufacturers and distributors.

We had a tumultuous implementation experience, primarily due to the third-party vendor, but afterwards it was fine.

Flexibility, detail. You can use the mass options it offers or just the ones you need.
I am sure we could use more than we do.
You have support you can use as much or as little as you need.
I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing.

We did require special detail down costing. NOT available on any software.
Manual not as user friendly as it could be.
Updates are not automatic.

Software is a very complete package and very versatile. Allows you to define and customize processes and procedures to fit your business. Product is always evolving and adding new features and improving on existing ones.

Nothing I don't like about SYSPRO. It has been great for our company.

Module integration, User defined screens, Flexibility, Ridigity, Ease of use, Constant upgrades, User support groups, Add on enhancements from secondary software companies.

Lack of premade printed forms. Such as PO, Sales Order, Invoice, Job Router etc.

I like how flexible the product is. You can add a number of additional modules on depending on what you are looking for. The Syspro support and sales team are great to work with. They make you feel like a part of a community. It does not have a big box software company feel.

The system takes a bit of time to train on. It is not very intuitive but once you get it figured out you can move through it fairly easy.

Syspro has made efforts to help us move forward. I oversee three companies and each one has a different business plan. Syspro works with all three with minimal problems.

The support can be hard to reach at times. They do call back but the main issues is that I am east coast and they are west coast.

Syspro makes a great product at a reasonable cost. They continue to advance the product to stay current with the latest technologies and industry trends.

There is not much to dislike, it meets all our basic needs and requires little maintenance.

Once properly set up it is easy to use and easy to modify if you need to change something. SYSPRO is there to help.

Setting rights for the different modules. It can be challaging

The software support is fantastic. Anytime we have an issue, we can get support from Syspro in a timely manner.

Documentation can be hard to find. Although the web-portal has a lot of information, and can be a little hard to navigate and find specific types of information.

Per above, user friendly and easy to navigate. Service has been timely and effective.

The "help" function within the software does not provide detailed assistance when trying to understand and complete transactions.

It's very user friendly, and is easy to adapt financial reporting to specific needs.

Sometimes tech support is slow in responding, but they do get back to you with solutions.