SYSPRO Reviews

Pros

It is a very user friendly application, easy to extract data to excel for fitter analysis.

Cons

The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

Pros

You can pretty much get a module for about anything you want to do.

Cons

Some modules are written in different countries and so the data validation and user interfaces are not always uniform.

Pros

SysPro is a complete ERP solution for both distribution and manufacturing companies, which is my experience with this software. However, I don't see any reason why a service company cannot use this product as the software is licensed by the module and overall implementation can be custom tailored to the needs of each organization.
The accounting and finance section is robust and complete and the general ledger can serve large organizations.
Inventory and warehouse menaagement are comprehensive and should only require minor customization for most companies that use it. I imagine most of the customization can be done in-house using the power-tailoring capabilities.
Another powerful set of features allow each user to have a custom and unique user interface with only the needed functionality and using personalized colors, fonts, and other graphics.

Cons

Browsing capability is limited to a relatively small number of records if you don't want to wait a very long time to see results. Alternatively, you can query the data you need using MS-Query or SQL Server Management Studio to get quick and accurate results.
Many of the system reports are not very useful. Here again, you can design your own reports or use your own queries.

Pros

I used Syspro when overseeing 5 manufacturing plant locations. The locations where not integrated to use the same system. Syspro provided the technically to duplicate the same reports and overall streamlined the functionality between plants even though they were separated. Reporting was easy due to this.

Cons

Syspro has a wealth of opportunity and with each area, a company must balance the cost to buy that section verse benefit.

Pros

A plethora of functionality and data collected. Can perform modifications of limited functionality by user.

Cons

Very expensive to setup and maintain the data. Requires constant technical support for users and data.

Pros

My favorite feature of Syspro is that it uses Microsoft SQL to manage my data. This allows me to access my data using custom SQL queries and gives me the ability to create dynamic reports and tools that help me manage various aspects of our company, eliminate wasteful processes and alleviate burden from our teams.

Cons

The user interface hasn't changed much over the years, however, after attending Syspro's latest User Conference, I am encouraged to see that they will be making huge improvements for the user's experience.

Pros

Very comprehensive ERP software with a lot of capabilities and customization opportunities

Cons

The permissions are very complicated. This is both a positive and a negative. There are many options for different user tiers, which is a good thing, but it can be difficult to find exactly what you are trying to give access to a particular user and sometimes they overlap in multiple places. Some kind of wizard would be helpful.

Pros

Flexibility, detail. You can use the mass options it offers or just the ones you need.
I am sure we could use more than we do.
You have support you can use as much or as little as you need.
I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing.

Cons

We did require special detail down costing. NOT available on any software.
Manual not as user friendly as it could be.
Updates are not automatic.

Pros

Module integration, User defined screens, Flexibility, Ridigity, Ease of use, Constant upgrades, User support groups, Add on enhancements from secondary software companies.

Cons

Lack of premade printed forms. Such as PO, Sales Order, Invoice, Job Router etc.

Pros

I work directly with Syspro and always feel like they're concerned about our best interests as a company. They want their product to benefit each organization that utilizes it and are willing to help tailor it for your specific needs.

Cons

Its tough to keep up with the new technology, add ons and solutions they continually provide.

Pros

I like how flexible the product is. You can add a number of additional modules on depending on what you are looking for. The Syspro support and sales team are great to work with. They make you feel like a part of a community. It does not have a big box software company feel.

Cons

The system takes a bit of time to train on. It is not very intuitive but once you get it figured out you can move through it fairly easy.

Pros

Product is easy to use and training new users takes very little time, Vendor very knowledgeable, friendly and most information is found on there Web site

Cons

Some processes are slow, Have nothing bad to say about the vendor, they have been very helpful over the 18 years we have been using the product

Pros

We like the fact that the software is customizable and that we have open access to the database - most software packages will not allow that.

Cons

The preinstalled reports are not very helpful to us, but since we can write our own reports directly accessing the underlying database, this is not a problem.

Pros

Fairly user friendly. A lot of features for the cost.

Cons

The version I am using (not the most current) is not modern in its look or feel and takes a lot of time to train.

Pros

Vendor is easy to work with and the staff are extremely knowledgeable with the product and different modules.

Cons

Getting used to using Roles and adjusting screens for users specific needs is cumbersome and time consuming. Managing the process overall is not intuitive.

Pros

The software support is fantastic. Anytime we have an issue, we can get support from Syspro in a timely manner.

Cons

Documentation can be hard to find. Although the web-portal has a lot of information, and can be a little hard to navigate and find specific types of information.

Pros

SYSPRO has the functionality to handle all our needs as a manufacturer.

Cons

Past versions have been somewhat lacking in providing detailed help for specific tasks. However, SYSPRO is making significant improvements with their latest release.

Pros

Per above, user friendly and easy to navigate. Service has been timely and effective.

Cons

The "help" function within the software does not provide detailed assistance when trying to understand and complete transactions.

Pros

There support is great and the staff is very helpful. They always seem to go out of their way to be sure I am taken care of.

Cons

Syspro like all other software will always have issues. Syspro has fewer than other ERP systems I have used.

Pros

It's good at managing inventory, keeping track of everything and providing reporting into excel that allows one to work in and create and look for whatever is needed.

Cons

I found it at first a little hard to know how to use it, I found I would accidentally delete fields in my search area screen and not know how I did it and how to get it back. But other than that once you know how to use it, its fairly user friendly.

Pros

Syspro ERP has all the features a small business would need in Enterprise Resource Planning software, without being too feature rich

Cons

some of the features are not as intuitive or user friendly as one would expect, I had difficulty switching from my previous software

Pros

the log report allows me to easily to trace.

Cons

discrepancy on inventory scan qty, example: scan a job in each and the same job it gets scan in thousands.

Pros

Well, organized menu.

Cons

Limited functionality. I come from a SAP shop, Syspro is very limited comparatively.

Pros

SYSPRO allows for a variety of screen customization and scripting in order to get the desired behaviour. 3rd party software integration through Business Objects allow us to achieve virtually any functionality and any desired level of automation.

Cons

Documentation on 3rd party interfacing is not thoroughly documented. There's sometimes a bit of guesswork required to achieve that taks. New port releases are usually a bit uncertain and best to wait a few weeks before upgrading.

Pros

I love the stability. The software runs without major issues. If an issue does arise there are multiple outlets to look for help; forums online as well as VAR and Direct Syspro Support. The software covers everything we do, from purchasing to sales, customer and inventory management, it does it all.

Cons

Sometimes you have to rely on an outside product like Access to get more detailed reports than what is provided. If you have someone on site who knows and understands how databases work then you're ahead of the game. If not, your VAR can help a lot in this area.