Uptime.com Reviews

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

It was very easy to set up, some other companies that do the same thing make the process pretty confusing, but Uptime was very straightforward.

Can't think of anything really. The entire process was painless!

I love all of it and this product would stay my first choice if it had a footprint in Africa.

We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Very helpful staff regarding support.Issue resolved very quickly.

There was nothing to dislike, great service.

Real-time monitoring has been quite accurate. We have compared the tool with other real-time monitoring providers, but uptime has higher performance. Performance metrics and routing help us detect anomalies in the communication between our clients' servers and ours. This is interesting, mainly, because we can know through ping if a server is suffering from a DDoS attack, which has become very common. A very interesting feature, which we have not seen in other providers of this service, is monitoring from a different location. We liked this a lot, because we can choose the best place to hire a service.

It is more expensive than other providers. I understand that they have tools that other providers do not have (at least in the published service offer). However, this can be obtained in most cases by contacting the provider and requesting the approximate location where you want the monitoring to take place.

Clear concise dashboard that allows you to see everything related to your website and allows you take action prior to any outages.

UI could be organized a bit better and allow for a bit more customization.

You can build a status page for a SaaS in minutes and inform about outage
s

To configure a status page you have first to set up checks and alerts that can be a little bit confusing.

We like uptime.com because of its simplicity but at the same time that it is feature rich

The prices at uptime.com could be better, at least for phone calls

Very easy setup.
Notifications by SMS + email: perfect.

Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down. It's possible however to fine tune this, but I haven't taken time to do it, set up could be a bit more guided to do it more easily (but honestly I haven't tried so hard since it's not so much a big deal).

This service is amazing, you can define keywords on the monitoring to actually see if your website is up and is showing the proper content instead of an error, also I like the SSL check, it warns you when you are about to renew, superb!

Sorry, nothing to complain, you need to pay for shorter checks, in case you would like to check every minute, instead of 5 minutes, but its cheap, sorry, its not a con...

Email and SMS alerts in order to be notified as soon as one of our web services goes down. This is very useful for us as we're able to identify and resolve issues very quickly. Being able to personalize the look and feel of our website monitoring system is also very important for us.

Quite expensive pricing and lack of dedicated plan for early-stage startups. Also the documentation for the REST API could be improved, with exemples over what's possible with Uptime.

Sending SMS messages and alerting us if any of our services are down.

On your subscription plans, it's a big difference (big jump) base on price from Business $64/mo to Enterprise $240/mo.

As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs. :D

I would like to use some more flexible javascript in some of my checkers

It's really easy to setup: in a blink, you can ensure that all your services are up and running - and if not, you'll be able to react in a second and fix things. It became one of the most valuable tools for our services.

At first, I was a tiny bit reluctant about the pricing. Think twice. Does peace of mine really have a price?

The software is easy to use and the multi-region monitoring servers is ideal for monitoring our SaaS platform.

Nothing to dislike about the software. It does the job well.

It was simple to setup. They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.

It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.

Good GUI and API allows for custom alerting. Maintenance mode is very functional and helps vs other services that only have suspend functionality.

When looking al all ping check down checks show as red but the line graph graphic is in the middle vs at the bottom for indicating no communication or dead ping

The simplicity of the set up and reliable coverage for our websites. If we hit a snag we are alerted immediately so we can keep our clients information moving to their audience.

No issues to date with the software of support for any questions we may have about our network.

Loved how easy it was to get started. Took me about 60sec to pop my URL's in there and I was up and running.

There's not much to dislike - it's all very straight forward.

It has really saved me when my app melted down. I knew right away thanks to the text messages I got.

I have not found any downsides with using this software. Works as intended.

Instant text notifications can't be beaten. Before you start getting the flurry of emails, you know.

Can't say there's anything the bothers me.