Webroot Business Endpoint Protection

4.5 (209)
Smarter Cybersecurity Services & Solutions

Overall rating

4.5 /5
(209)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.4/5
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209 Reviews

Chris
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The best malware protection that doesn't annoy you to death

Reviewed on 25/5/2018

Pros

I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that.

Cons

I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best PC protection available

Reviewed on 21/2/2019

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Pros

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Cons

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Brian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Looking to give this product the Web "boot"!

Reviewed on 18/7/2022

It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.

Pros

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

Cons

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Response from Webroot Software

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

Verified Reviewer
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Solid Anti Virus

Reviewed on 17/6/2019

Pros

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Cons

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Alternatives Considered

Malwarebytes for Business

Reasons for Choosing Webroot Business Endpoint Protection

Pricing

Switched From

Intercept X Endpoint
Altagracia
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is a good alternative to keep our equipment and files safe from threats

Reviewed on 11/7/2018

In general terms I can assure that today I feel very safe with this antivirus installed on my computers. It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.

Pros

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Cons

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Response from Webroot Software

Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.

Gary
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Keeps computer secure

Reviewed on 22/8/2019

We've had no issues with Webroot to date, so it seems to be a pretty good security suite that runs unobtrusively.

Pros

We got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.

Cons

There's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.

Jing
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I think the Webroot is a good deal!

Reviewed on 6/12/2019

I personally like it. It makes me feel more comfortable and relax when I shop around online.

Pros

1. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers.
2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done.
3. You can schedule your scanning time for each day.
4. It offers identity protection.

Cons

The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.

Response from Webroot Software

Hey there Jing,

Thank you so much for the glowing review of Webroot! I'm glad to hear you've found it easy to protect multiple computers with our SecureAnywhere solution. Please note that if you ever have difficulties, you can contact our support team here: https://www.webroot.com/us/en/support/home-contact

Cheers!
-Webroot Community Team

Adam
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple and effective monitoring tool

Reviewed on 12/7/2018

Pros

I like that the deployment of the software is smooth and innocuous. It's easy to install and setup on a network.

Cons

If you run apps that are custom built this app can either block those from working all together or bring your system to a grinding halt.

Having to go through the process to white list an app can be daunting. It's possible and support responds, but it's usually to request log files and then they request a reinstall. This is followed by alot of back and forth until it's escalated and they find the root cause of the issue.

John
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect Online Security Solution

Reviewed on 27/1/2019

I have tried so many Security Suites and programs since early 1980's. This one is the best in my opinion.

Pros

Protects my systems! Works very well and does not use resources on the computer. Don't even know it is running most of the time. Also, the price is fantastic compare to most Security Suites.

Cons

Wish it has Spam Control but that is very elementary compared to what it does do!

Kevin
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I use and sale Webroot. I wouldn't use or offer my customers anything else.

Reviewed on 2/4/2018

Pros

Very Very Very light weight
fast
Managed options for business make it very easy to deploy and manage
Set it and forget it. No popups, doesn't worry you to death, and updates in the background.

Cons

I can't think of anything bad about it. Its so far ahead of Norton and McAfee that it wouldn't be a fair comparison.

Brian
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot

Reviewed on 15/5/2020

New stable overall endpoint security platform

Pros

As good as any of the products out there plain and simple

Cons

I can't say that I dislike anything about this software package

Alternatives Considered

Symantec Endpoint Security

Reasons for Choosing Webroot Business Endpoint Protection

Features and ROI

Reasons for Switching to Webroot Business Endpoint Protection

Was the best product for our needs

Response from Webroot Software

Thanks so much for writing a review! I'm glad you're already getting so much value out of the product.

Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Webroot is a Great Lightweight AntiVirus

Reviewed on 16/2/2021

We are very happy with Webroot.
We have had very few problems with viruses since switching

Pros

Easy to configure and deploy
Is not resource heavy and does not impact computer performance
Quickly identifies threats and stops them

Cons

Mac integration has been difficult since Catalina
Sometimes endpoint updates have adverse effects on performance

Response from Webroot Software

Glad to hear that Webroot has been easy to deploy! Thanks for the review!

Timothy
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Webroot Works Anywhere

Reviewed on 17/4/2021

Pros

Not a lot to say. It's supposed to protect your computer from viruses, and it does just that. No problems since using it for the past few years. Way less intrusive than Norton and others (pop-ups, etc).

Cons

No real problems. It does what is supposed to.

Response from Webroot Software

Glad you are having a good experience using Webroot! Thanks for the feedback!

Tyler
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

hands down the best. Webroot is who you want watching your back.

Reviewed on 6/2/2018

If you want real protection software, that wont slow your computer down or kill your wallet. Webroot is it! Nothing is better.

Pros

Cost effective
Support agents, actually know their product
Low resource
Effective security
Ease of use

Cons

Central management console only allows for reboots of the agent.
I would like more control, remediation, and notification.

no reports i can find so far.

Response from Webroot Software

Thanks for the review, Tyler.
Always know that we have your back! It's our privileged.

I saw that you'd like more reporting functionality and control. The team and I have seen these requests come in recently from others as well. Please feel free to add your own thoughts and ideas to our Feature Request section so that you can help us make Webroot even better!

Business Feature Requests: https://community.webroot.com/t5/Feature-Requests/idb-p/ent4

All the best and thank you again!

Webroot Community Support Team

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Threat Intelligence

Reviewed on 17/5/2018

It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Pros

Very rarely requires an increased hardware profile
Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center
Development efforts that can be leveraged across the same range of product lines.

Cons

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Andrew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great fit for an MSP

Reviewed on 12/4/2019

Pros

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

Cons

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.

Rich
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent program at amazing price

Reviewed on 27/11/2018

The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.

Pros

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

Cons

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

Gyozo
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ligthweigth and doing great job most of the time.

Reviewed on 12/9/2017

Unique technology for 0-day threats.

Pros

- Very easy to implement, it is quickly done (4-5 sec/enpoint) and can be installed besides any other endpoint protection.
- Does not use offline database - no houly update dowloads needed at all.
- More precise than others we used and used to sell before (eg. ESET, McAfee, Symantec, Kaspersky, Avira, Sophos).
- Easy to use central management.

Cons

Gives you no information on found malware at all in the endpoind other than a file was found to be malicious (eg. malware type (eg. PUA, trojan, crypto...), MD5, etc.) - you get the deatils in the cetral manegement console only. Therefore, impossible to deal with in on the client side when need be.

Courtney
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Security

Reviewed on 13/11/2019

I love webroot. It gets the job done and isn't invasive like some softwares.

Pros

Webroot is great for protecting devices and programs. It can detect viruses even from trustworthy software. .

Cons

Like most antiviruses, it focuses more on attacking the virus once you get it than preventing it besides telling of potential risk.

Response from Webroot Software

Hey there Courtney,

Thank you for writing up this review! Here at Webroot, we try our best to maintain an antivirus that is non-intrusive and completely protective - Glad you're having that experience! If you ever need anything, please reach out at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Tahseen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Nice and Trustworthy Security Program

Reviewed on 29/9/2020

I would recommend using Webroot to anyone, especially new computer users with less knowledge of security.

Pros

Webroot has been around for a while and is trusted by many. I have used it since it often comes free with new computers, and I have never had any issues with viruses or malware.

Cons

The interfaces is a little outdated, but, as I always say, if it ain't broke - don't fix it! Online web-browsing protection could be expanded.

Response from Webroot Software

Appreciate the constructive feedback about our UI. We're actually in the midst of a total UI overhaul which will release in the near future - keep an eye out for that!

Demarco
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Webroot - Fast Consistent Virus Protection

Reviewed on 6/12/2019

It allowed for quick PC diagnostics prior to the expiration date on the software.

Pros

The software conducts regular scans on your PC to ensure everything is in working order. This is extended past viruses to include spyware and malicious software and Ad's. For those who need an automatic scan done occasionally, this software is recommended.

Cons

After the purchase period, the software needs to uninstalled or renewed. However, the software cannot be uninstalled from your PC if needed. If this happens to be the case, keep it disabled while your new scanning software is active.

Response from Webroot Software

Hey there,

Thanks for your review of our Endpoint Protection product! I would love some more specific feedback regarding what was mentioned in the "cons" section. I'm having a bit of difficulty understanding what your concern here is. Did you have trouble renewing or uninstalling? Happy to help in any way I can! Would you mind sending an e-mail to [email protected] with some more specifics?

Alan
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent security that keeps all our clients secure

Reviewed on 8/9/2017

Pros

After configuring it doesn't need babysitting unlike many other malware protection products.
As it's management is profile based, any exceptions needed can be applied to multiple organizations easily.
It's initial watch only mode is great before rolling out to an enterprise - avoids most surprises.

Cons

Reporting from the management console is weak not allowing much customization.
It's easy to get old installations still registered, which is a minor additional expense expense until you clear them up.

Daniel
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot has a fresh new way of looking at anti virus.

Reviewed on 13/2/2018

This product is every easy to deploy, administer and maintain.

Pros

Webroot is a very effective and fast reacting anti virus program that is light on resources and a breeze to install, configure and maintain.

Response from Webroot Software

Hi Daniel,

Thanks for taking the time to write a review about your experience with Webroot SecureAnywhere Endpoint Protection.

We pride ourselves on making it as easy as possible to setup, deploy, and install. Glad that you feel the same way we do!

Thanks again for the review and if there's something that you think we can do to improve, please let us know.

Clifford L.
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Webroot is not For me

Reviewed on 13/12/2019

Everything is not for everyone. This software is just not for me and my company.

Pros

I can't really say anything positive about this software. Like my mother said if you don't have anything good to say don't say anything at all.

Cons

The software seems it is more of a hindrance than anything else. Our systems was still susceptible to viruses.

Response from Webroot Software

Hey there, I'm sorry to hear that you had difficulty using Webroot or didn't find it up to your standards! I'd love to get some more specific feedback from you regarding how it was a "hindrance" or kept you open to viruses/malware. Please feel free to send an email to [email protected] so that I can help you in any way possible!

Leonard
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

WEBROOTs Application as designed

Reviewed on 14/2/2019

Let me give you analogy, and hope you understand its parallel . In my house the home builder provided, where I can't find my bathroom. So I told to go to my "homeowner user forum" to ask how I find where my bathroom is. They then tell me, to go to my garage to get my ladder and place it against my house. Where next, I'm to climb the ladder to go onto my house roof-shingles and at the very top is the bathroom. Yes, I see it't there. However as I'm an expert in house design, I argue that the bathroom should have been near my bathroom, and not on the roof. This is the same analogy, when I'm using a computer application, because I know better! Now do you get it?

Pros

Don't call it as "software". It's an "Application." What I like about WebRoot, it seems to do what it says.

However ...

Cons

To know what really takes place it's very confusing. And they admit to it, by having their user forums for other users to get answer from. I'm an expert in computer application design as I'm registered as a "Certified Computer Professional." Google what this means.