Webroot Business Endpoint Protection Reviews

Webroot Business Endpoint Protection
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215 Reviews

- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
I am always protected.
Reviewed on 19/11/2019
The fact that it is always on and active in the background is appealing. I don't like other...
The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.
Pros
Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.
Cons
This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.
Response from OpenText
Hey there Sean,
Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Webroot Community Specialist
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
The best security
Reviewed on 24/2/2020
My overall experience has been great. I like the product so much that it is my go to for new PCs...
My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.
Pros
Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.
Cons
There isn't anything that I do not like about Webroot. It really is the best virus protection software.
Response from OpenText
Thank you so much for the glowing review! I appreciate you taking the time to do this :)
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Was okay, frequent issues
Reviewed on 30/11/2023
Pros
It was easy to install and uninstall. Sometimes almost too easy to uninstall
Cons
It was common for the agent on computers to encounter issues updating, connecting to the management portal, updating setting changes from the management end, etc.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webroot Anywhere Computer Protection
Reviewed on 29/9/2020
I have been a customer for more than 6 years. I would not have a computer without Webroot installed.
I have been a customer for more than 6 years. I would not have a computer without Webroot installed.
Pros
It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.
Cons
I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.
Response from OpenText
Glad to hear you're feeling safe online while using Webroot - thanks for the review!
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Small, Easy to Deploy Cloud Endpoint Protection
Reviewed on 4/12/2019
we were able to stop a zero day trojan that came through almost immediately. That was impressive.
we were able to stop a zero day trojan that came through almost immediately. That was impressive.
Pros
The web console is very easy to use, and allows you to control profiles and quarantine files or paths.
Cons
It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between
Response from OpenText
Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date!
-Webroot community team
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best full-spectrum protection for the price!
Reviewed on 16/12/2019
Extremely fast, real-time updates and easy to use!
Extremely fast, real-time updates and easy to use!
Pros
Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.
Cons
Suggest a 30-day trial version of software for new users to compare with existing protection platform software.
Response from OpenText
Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs!
-Webroot Community Team
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best antivirus on the market
Reviewed on 11/2/2021
You can scan and restart a device remotely.
You can scan and restart a device remotely.
Pros
You can monitor all the devices online via the Webroot dashboard.
Cons
If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.
Response from OpenText
Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to use and setup
Reviewed on 29/6/2022
Pros
Quick setup, runs well in the background
Cons
more reports/alerts on clean scans, what was scanned
Response from OpenText
Thanks for the feedback!
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Not as good as other products, but it has its uses
Reviewed on 11/1/2022
Pros
The interface was nice and it wasn't super difficult to deploy
Cons
It doesn't offer great protection compared to other products.
Alternatives Considered
Symantec Endpoint SecurityReasons for Switching to Webroot Business Endpoint Protection
The buyout of Symantec by Broadcom made me not want to pick itResponse from OpenText
I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you!

- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great low noise AV
Reviewed on 14/2/2023
This has been a great product for the lower priced AV out there.
This has been a great product for the lower priced AV out there.
Pros
It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.
Cons
It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best PC protection available
Reviewed on 21/2/2019
In spite of a few minor issues, I still think Webroot has the best protection out there. I would...
In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.
Pros
The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.
I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.
Cons
The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.
There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great endpoint protection
Reviewed on 9/6/2022
It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us...
It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.
Pros
Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.
Cons
Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection
Response from OpenText
Thank you for the feedback and leaving a review!
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Solid System that I Often Recommend
Reviewed on 18/1/2019
Pros
WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.
Cons
I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good Endpoint Protection But Not Good Enough
Reviewed on 13/1/2023
Pros
Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware.
Cons
A signature-based product which is not good enough to protect against sophisticated and advanced malware.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
A Malware
Reviewed on 31/1/2023
Pros
Easy to install, not much else really.It's not easy to see what this software has actually done to your system.
Cons
I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webroot just works
Reviewed on 15/10/2021
Pros
Its a stable piece of software that deliver great functionalities
Cons
There is really nothing i dislike about it.
Response from OpenText
Glad to hear you've had a good experience! It sounds like you don't have any problems with the software - any reason why you gave it a 3/5 stars? Anything we could change about the product to increase your opinion of it?
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Endpoint Protection with Confidence
Reviewed on 19/12/2022
Fantastic from the start, deployed and policy applied. The reports are great, and the dashboard...
Fantastic from the start, deployed and policy applied. The reports are great, and the dashboard (console) is easy to navigate.
Pros
Applying our own customised policy to our devices and having peace of mind that our machines are secured. The detection is quiet and admins are notified accordingly, the software uses very little resources on machines as well as uses few resources on the browser we use within the company (Microsoft Edge).
Cons
We don't have anything we least like about the software. It does everything right and have no complaints.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Webroot Software
Reviewed on 22/6/2021
Have called in for support on numerous occasions & each & every tech has been able to solve my...
Have called in for support on numerous occasions & each & every tech has been able to solve my issues.
Pros
after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.
Cons
Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.
Response from OpenText
We appreciate the thoughtful feedback you've given us here! If you are running into issues with the interface, please feel free to reach out to our business support team to give some more specific feedback and perhaps work out a solution: https://www.webroot.com/us/en/business/support/contact
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great managed antivirus product
Reviewed on 13/2/2018
Pros
It integrates well with our chosen RMM platform through integration plugins and auto-deployment across our networks could not have been any easier.
Cons
The software does exhibit high CPU usage if it happens to hit a missed scan around the time an employee starts his or her computer.
Response from OpenText
Thanks so much for your feedback! Our support team would be happy to work with you on your concerns around the scans when employees start their computers. Please contact them https://www.webroot.com/us/en/business/support/contact and they will be happy to help.
Sincerely,
The Webroot Online Support Team
- Industry: Machinery
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Product is very good and is efficient. Does not slow most systems down.
Reviewed on 15/12/2017
Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy,...
Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy, but since it is not 500GB, like some of the major players in the space, it works really well.
Support has been good for helping us with some detections but the lack of fixed IP space for the clients to connect to is frustrating. And installing with the proxy setting is not always consistent.
Pros
The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.
Cons
It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Just a consumer grade product disguised as a business one
Reviewed on 10/6/2022
Pros
The software is simple to install, manage and uninstall for a central management system. It is lightweight and does not use a lot of resources.
Cons
I found the software frustrating to use and the level of granular control was missing compared to other business products. To me it seemed very much like they had taken the consumer version and just made it centrally managed to call it "Business".
Alternatives Considered
Bitdefender GravityZoneResponse from OpenText
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great fit for an MSP
Reviewed on 12/4/2019
Pros
I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.
Cons
There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great product that does its job
Reviewed on 9/1/2018
Pros
I like that the interface is simple, and the software does its job in the background without interfering with regular operations.
Cons
Sometimes, a custom scan can take longer and slow regular operations down. This said, these are seldom needed, since the auto-scans operate during off-hours.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Free for me and an excellent virus and malware protection.
Reviewed on 20/7/2018
Another great anti-virus product.
Another great anti-virus product.
Pros
This software has stopped several viruses from infecting my computer. It appears to get regular and seamless updates.
Cons
It might slow the computer down a bit by utilizing resources. However, today's computers should be able to handle this.

- Industry: Import & Export
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
My go to protection
Reviewed on 9/3/2019
Pros
For the value of the program, webroot is my favorite! Unlike other security programs it's very easy to read and understand. It offers many features such as firewall, password security, web shield and more.
Cons
I did not have any bad experience with this program!