Webroot Business Endpoint Protection

4.5 (215)
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Smarter Cybersecurity Services & Solutions

Overall rating

4.5 /5
(215)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.4/5
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215 Reviews

Sean
Sean
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I am always protected.

Reviewed on 19/11/2019

The fact that it is always on and active in the background is appealing. I don't like other...

The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Pros

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Cons

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Response from OpenText

Hey there Sean,

Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Richard
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The best security

Reviewed on 24/2/2020

My overall experience has been great. I like the product so much that it is my go to for new PCs...

My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.

Pros

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

Cons

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

Response from OpenText

Thank you so much for the glowing review! I appreciate you taking the time to do this :)

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Was okay, frequent issues

Reviewed on 30/11/2023

Pros

It was easy to install and uninstall. Sometimes almost too easy to uninstall

Cons

It was common for the agent on computers to encounter issues updating, connecting to the management portal, updating setting changes from the management end, etc.

Lorraine
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot Anywhere Computer Protection

Reviewed on 29/9/2020

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

Pros

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

Cons

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Response from OpenText

Glad to hear you're feeling safe online while using Webroot - thanks for the review!

Evan
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Small, Easy to Deploy Cloud Endpoint Protection

Reviewed on 4/12/2019

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Pros

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Cons

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Response from OpenText

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date!

-Webroot community team

Brian
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best full-spectrum protection for the price!

Reviewed on 16/12/2019

Extremely fast, real-time updates and easy to use!

Extremely fast, real-time updates and easy to use!

Pros

Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.

Cons

Suggest a 30-day trial version of software for new users to compare with existing protection platform software.

Response from OpenText

Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs!

-Webroot Community Team

Pierre Louis
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best antivirus on the market

Reviewed on 11/2/2021

You can scan and restart a device remotely.

You can scan and restart a device remotely.

Pros

You can monitor all the devices online via the Webroot dashboard.

Cons

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

Response from OpenText

Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.

Nathan
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use and setup

Reviewed on 29/6/2022

Pros

Quick setup, runs well in the background

Cons

more reports/alerts on clean scans, what was scanned

Response from OpenText

Thanks for the feedback!

Anthony
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Not as good as other products, but it has its uses

Reviewed on 11/1/2022

Pros

The interface was nice and it wasn't super difficult to deploy

Cons

It doesn't offer great protection compared to other products.

Alternatives Considered

Symantec Endpoint Security

Reasons for Switching to Webroot Business Endpoint Protection

The buyout of Symantec by Broadcom made me not want to pick it

Response from OpenText

I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you!

Robert
Robert
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great low noise AV

Reviewed on 14/2/2023

This has been a great product for the lower priced AV out there.

This has been a great product for the lower priced AV out there.

Pros

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Cons

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best PC protection available

Reviewed on 21/2/2019

In spite of a few minor issues, I still think Webroot has the best protection out there. I would...

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Pros

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Cons

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great endpoint protection

Reviewed on 9/6/2022

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us...

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

Pros

Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.

Cons

Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection

Response from OpenText

Thank you for the feedback and leaving a review!

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Solid System that I Often Recommend

Reviewed on 18/1/2019

Pros

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

Cons

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good Endpoint Protection But Not Good Enough

Reviewed on 13/1/2023

Pros

Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware.

Cons

A signature-based product which is not good enough to protect against sophisticated and advanced malware.

David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

A Malware

Reviewed on 31/1/2023

Pros

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Cons

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot just works

Reviewed on 15/10/2021

Pros

Its a stable piece of software that deliver great functionalities

Cons

There is really nothing i dislike about it.

Response from OpenText

Glad to hear you've had a good experience! It sounds like you don't have any problems with the software - any reason why you gave it a 3/5 stars? Anything we could change about the product to increase your opinion of it?

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Endpoint Protection with Confidence

Reviewed on 19/12/2022

Fantastic from the start, deployed and policy applied. The reports are great, and the dashboard...

Fantastic from the start, deployed and policy applied. The reports are great, and the dashboard (console) is easy to navigate.

Pros

Applying our own customised policy to our devices and having peace of mind that our machines are secured. The detection is quiet and admins are notified accordingly, the software uses very little resources on machines as well as uses few resources on the browser we use within the company (Microsoft Edge).

Cons

We don't have anything we least like about the software. It does everything right and have no complaints.

Daniel
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webroot Software

Reviewed on 22/6/2021

Have called in for support on numerous occasions & each & every tech has been able to solve my...

Have called in for support on numerous occasions & each & every tech has been able to solve my issues.

Pros

after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.

Cons

Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.

Response from OpenText

We appreciate the thoughtful feedback you've given us here! If you are running into issues with the interface, please feel free to reach out to our business support team to give some more specific feedback and perhaps work out a solution: https://www.webroot.com/us/en/business/support/contact

Verified Reviewer
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great managed antivirus product

Reviewed on 13/2/2018

Pros

It integrates well with our chosen RMM platform through integration plugins and auto-deployment across our networks could not have been any easier.

Cons

The software does exhibit high CPU usage if it happens to hit a missed scan around the time an employee starts his or her computer.

Response from OpenText

Thanks so much for your feedback! Our support team would be happy to work with you on your concerns around the scans when employees start their computers. Please contact them https://www.webroot.com/us/en/business/support/contact and they will be happy to help.
Sincerely,
The Webroot Online Support Team

Paul
Overall rating
  • Industry: Machinery
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Product is very good and is efficient. Does not slow most systems down.

Reviewed on 15/12/2017

Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy,...

Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy, but since it is not 500GB, like some of the major players in the space, it works really well.

Support has been good for helping us with some detections but the lack of fixed IP space for the clients to connect to is frustrating. And installing with the proxy setting is not always consistent.

Pros

The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.

Cons

It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

Anthony
Anthony
Overall rating
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Just a consumer grade product disguised as a business one

Reviewed on 10/6/2022

Pros

The software is simple to install, manage and uninstall for a central management system. It is lightweight and does not use a lot of resources.

Cons

I found the software frustrating to use and the level of granular control was missing compared to other business products. To me it seemed very much like they had taken the consumer version and just made it centrally managed to call it "Business".

Alternatives Considered

Bitdefender GravityZone

Response from OpenText

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

Andrew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great fit for an MSP

Reviewed on 12/4/2019

Pros

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

Cons

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product that does its job

Reviewed on 9/1/2018

Pros

I like that the interface is simple, and the software does its job in the background without interfering with regular operations.

Cons

Sometimes, a custom scan can take longer and slow regular operations down. This said, these are seldom needed, since the auto-scans operate during off-hours.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Free for me and an excellent virus and malware protection.

Reviewed on 20/7/2018

Another great anti-virus product.

Another great anti-virus product.

Pros

This software has stopped several viruses from infecting my computer. It appears to get regular and seamless updates.

Cons

It might slow the computer down a bit by utilizing resources. However, today's computers should be able to handle this.

Maaya
Maaya
Overall rating
  • Industry: Import & Export
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

My go to protection

Reviewed on 9/3/2019

Pros

For the value of the program, webroot is my favorite! Unlike other security programs it's very easy to read and understand. It offers many features such as firewall, password security, web shield and more.

Cons

I did not have any bad experience with this program!