Ezsalonware
Appointment and payment management software for salons
4.8 /5 (79 reviews) Write a Review!
- Industry: Education Management
- Company size: 1,001-5,000 Employees
- Used Other for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Haircut Scheduling Made Easy
Reviewed on 4/6/2020
As stated in my pros above, scheduling haircuts and salon/spa services have never been easier. I think this should be used by any and every salon, spa, and barber.
Pros
Ezsalonware is frankly groundbreaking in terms of scheduling my haircuts at Studio 108 in Charlottesville, VA. I was able to either create username and/or use Facebook to login to the software and from there things just got easier! Select my stylist, select my service, and the time and date. In good to go in just a couple minutes! I recommend this software be used at salons and barbers nationwide.
Cons
Selecting the time for my appointment after selecting a date was sometimes slightly confusing. I don’t know if it was showing the most in demand times that were available first, but I had to select to see ALL available times for my stylist on that date. I would prefer it just show all available times to begin with.
Response from Ezsalonware
Thanks for using EZsalonware. We are making moves to get in as many salons as possible. In regards to your comment for selecting a date, when a particular stylist is booked, you viewed our option to book with other stylists that have availability.
- Industry: Cosmetics
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Salon Software; No other salon software offers these tools
Reviewed on 16/6/2020
EZsalonware has helped my salon run efficiently and smoothly. Nothing else on the market even compares nor has the same technology.
Pros
It helped my business to grow financially as well as increase my customer base.
Cons
It's pretty simple and user friendly so nothing to mention.
- Industry: Accounting
- Company size: Self Employed
- Used Other for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy Use
Reviewed on 15/6/2020
its a good functional peice of software that is probably good enough for salons to use easily
Pros
Ability to reserve an appointment at my own convienience
Cons
visuals arent that good / doesnt fill screen well
- Industry: Research
- Company size: 10,000+ Employees
- Used Other for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great way of scheduling your appointments
Reviewed on 9/6/2020
Pros
Ezsalonware is super easy to use: a relatively minimum functionality and a progress bar showing your progress (a type of service --> stylist --> day and time) makes getting an appointment a breeze. No need for calling the salon, spelling your name, asking what times are available, and trying to choose between a few options you get. With Ezsalonware, I can see all the available slots online, weigh various options, and chose times that work best for me in a minute or even less.
I also like that the stylist has a lot of information about my preferences written down in the software so that he knows exactly how my last haircut was done. No need to remember a thing - it is all in the database.
Cons
There is nothing really that I did not like about the software. The functionality is fairly simple, and I don't need more. It simply gets the job done. I just don't get why other salons don't use this software - the convenience for customers is great.
Response from Ezsalonware
EZsalonware's progress bar a helpful way of letting you know your progress throughout booking your appointment. Our service notes section has helped salons and stylists to replicate the same look from appointment to appointment and helps to bypass the consultation part once you've arrived at something that the customer is happy with.
- Industry: Internet
- Company size: 51-200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ezsalonware
Reviewed on 23/6/2020
I am a customer that uses Ezsalonware to book appointments.
I have always been a person who prefers to make a phone call when making resrvations, booking flights, or ordering food. I find that most software solutions companies use are clunky, not intuitive, buggy, and many times - not mobile friendly. I have encountered errors in orders i have placed that no one seems to have an answer for except for blaming me, the customer, for some sort of user error. It is beyond frustrating.
However, Ezsalonware is the first booking solution that I have found to be easy and hassel free. I have not encountered any issues with booking, and I love the hassel free reminders I receive to keep the appointment. I still call many companies that have online ordering or booking available, but i only use ezsalonware when I need a hair cut.
Pros
Easy to use, clean interface, automated reminders, no buggs or clitches. Simple and clean.
Cons
I think the simpleness of the end user experience is perfect. Adding more bells and whistles will just clunk up the interface in my opinion.
- Industry: Marketing & Advertising
- Company size: 5,001-10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Functional and fast; easy for a user
Reviewed on 9/6/2020
Pros
Booking is very straight forward. Clicking around is minimized; generally less actions one has to take is better. There is both an option to choose a particular stylist or to go for any stylist. The calendar menu for choosing an appointment works well. It is functional and fast.
Cons
The UI could use updating. The site renders bars and menus very large on desktop. Once logged in there is a great deal of whitespace; the menus get slammed to the far edges leaving a great big void in the middle of the pages.
Response from Ezsalonware
EZsalonware minimized the clicking and designed booking to be fast and user friendly. We have made updates so that the UI is spaced and centered! Thanks for your feedback
- Industry: Pharmaceuticals
- Company size: 501-1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to use and visually appealing
Reviewed on 17/6/2020
Pros
The navigation was very easy and I like how there was a link to communicate with the salon and their direct texts. It was really easy to change appointments as well.
Cons
The only negative I might have is that it wasn't obvious how many extra features the site has if you click the menu in the top right. There are some really cool things that can be used and I just didn't see the button. That might be a personal issue though.
Response from Ezsalonware
I'm glad that you made use of our features within the menu tab. We have already made the necessary changes to make the menu more visible! Thanks for the suggestions
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best booking experience I've had
Reviewed on 12/6/2020
Pros
This software is easy to use and understand, as well as being aesthetically pleasing to the eye. It's well implemented and fulfills all possible user needs/wants.
Cons
As a software developer myself (well, a student technically, but whatever), I have no complaints with this software. It was well implemented and makes probably the most complicated part of the haircut experience very simple.
Response from Ezsalonware
Ease of use and being user friendly is what we pride ourselves on. Our developers spent thousands of hours and worked hard so that our customers don't have to. We strive to make adjustments so that our users have the best experience
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to understand and use
Reviewed on 9/6/2020
The software is easy to understand and use for managing appointments for hair styling salons. I am 70+ years old and normally prefer talking to a person for this, but EZsalonware worked well for me and I was and am a happy user.
Pros
EZsalonware is a simple and convenient way to schedule hair styling appointments. It is intuitive, easy to setup an appointment and easy to change when necessary. Well designed and customer friendly.
Cons
I had an issue when the software brand new, but the developer was responsive and fixed the glitch. No issues after that.
Response from Ezsalonware
EZsalonware has proven to be user friendly even for those that don't normally do online booking. We appreciate your feedback as an early user of EZsalonware and are grateful that the changes made were useful.
- Industry: Medical Practice
- Company size: 5,001-10,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 16/6/2020
Pros
I found Ezsalonware to be an extremely useful application. Each month, it was very easy for me to schedule an appointment as it usually took me less than 30 seconds. The notifications were helpful and the application itself is very simplistic in terms of navigating it.
Cons
It would be nice if it sent a notification every few months with the link to the homepage. When scheduling, I would search a text the name of the salon, which worked fine. It’s not an issue, but a suggestion that might be helpful for others!
- Industry: Hospital & Health Care
- Company size: 5,001-10,000 Employees
- Used Other for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use and convenient
Reviewed on 23/6/2020
The overall experience was smooth, no problems at all
Pros
I used this software to schedule appointments for a hair cut. It is quite simple to use, I could finish the overall process in just a few minutes. It sends you reminders and confirmation requests in a convenient way.
I am quite good.
Cons
I have not found anything negative. It does what is supposed to do.
- Industry: Online Media
- Company size: 2-10 Employees
- Used Other for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Easy to use
Reviewed on 11/6/2020
It works great. Mike works hard to make sure it's working, and makes improvements regularly.
Pros
Probably the easiest way I've ever made any appointment
Cons
None. It does exactly what it's supposed to do.
- Industry: Higher Education
- Company size: Self Employed
- Used Other for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Very useful and convenient
Reviewed on 16/6/2020
Pros
It's very quick and easy to use. The interface is very intuitive.
Cons
I would love having an ability to see any stylist available on any given day. Instead of having to choose specific stylist and then see available dates.
- Industry: Research
- Company size: 1,001-5,000 Employees
- Used Other for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use to check in for haircuts
Reviewed on 11/6/2020
Pros
The software made it very easy to schedule my appointment.
Cons
I did not find any cons with the software.
Response from Ezsalonware
We are happy to hear that EZsalonware has been a reliable software for you!
- Industry: Medical Practice
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Works well from client side
Reviewed on 11/6/2020
Pros
As a client, I found the software easy to use and didn't have a hard time finding what I needed.
Cons
I'd personally appreciate it if the developers could implement some sort of "remember this device" feature.
- Industry: E-Learning
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software, easy to use.
Reviewed on 20/6/2020
Pros
It is very easy to book appointments and select the stylist/time I want.
Cons
That more salons don't use it! It makes booking and styling very simply.
- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Fast and easy as a user
Reviewed on 12/6/2020
Pros
Simple interface, intuitive, fast & easy for a user
Cons
Nothing really. Has features I need, none that I don't.
Response from Ezsalonware
We at EZsalonware are happy that you are pleased with the new interface! We've taken suggestions from our customers to dazzle it up!
- Industry: Higher Education
- Company size: 5,001-10,000 Employees
- Used Other for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great interface for customers
Reviewed on 16/6/2020
I've enjoyed using Ezsalonware!
Pros
I like how easy it is for customers to view the availability of specific stylists. Scheduling is much easier because of this.
Cons
I don't really have any complaints about Ezsalonware, though I've only used it as a customer
- Industry: Financial Services
- Company size: 501-1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 23/6/2020
Pros
Very easy to use to schedule appointments, it also has quick verifications and notifications. It also works well on mobile devices.
Cons
No cons that I can think of at this time.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ezsalonware
Reviewed on 16/6/2020
Pros
Very easy to use and to see availability.
Cons
I have not run into any difficulty using Ezsalonware.
- Industry: Computer Games
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Sleek and Intuitive Design
Reviewed on 23/6/2020
Pros
I like how it has a modern look. The pop ups and fading is nice and professional. It's very easy to find what your looking for, and quite intuitive. Setting up an appt only takes a few clicks and makes the process rather painless. It shows that a lot of time was spent into the design of it.
Cons
There are a few nit-pick things that bother me. Things like the odd counter at the bottom of the webpage and the inconsistencies in font sizes and styles. But all small things, overall I like it a lot.
- Industry: Medical Practice
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Happy User
Reviewed on 10/7/2020
Pros
It was simple and quick. I used it from my phone and it took less than a minute to book my appointment. I didnt need to download anything or search for hidden buttons, it was intuitive and straightforward. Quicker than calling in and speaking to someone.
Cons
I was happy with this product. I didnt really think there was anything wrong with it. It works.
- Industry: Computer Software
- Company size: 501-1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use
Reviewed on 4/6/2020
Pros
The software is easy to use and once you get used to the interface it’s quick to get your appointment scheduled
Cons
The user interface is a bit dated and can make it confusing at first.
Response from Ezsalonware
Being quick to get an appointment scheduled is important in today's busy world. Our interface has been a new updated version. We hope you like it!
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Customer-friendly; easy to use
Reviewed on 18/6/2020
Pros
Ezsalonware is fast and easy to use. The appointment confirmations by text are much appreciated
Cons
I can't think of any cons for Ezsalonware
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 11/6/2020
Very good
Pros
Quick & Easy to use to accomplish task at hand.
Cons
I did not know if an automatic booking is available at same intervals.