Square Virtual Terminal Reviews

The ease of use. I can be at home, at a market, at the studio and I can make seamless transactions anywhere with my cake business

No cons for the terminal itself. It’s not super expensive, but even if you’re just starting out they offer it on payment plans

I liked their software easy to use and setup pos system and easy to program inventory and design

The hidden fees, expensive hardware, and non support for e-commerce solutions for online retail and non square customers. You must buy their expensive hardware and software monthly fees and maintenance fees and high transaction fees vs a standalone like paypal with no fees and all customers welcome

The product is very easy to use and the interface is user-friendly. Square makes it very easy to accept payments in multiple formats including the chip-reader, swipe attachment, and the terminal.

I am constantly having issues with the connection and the card reader not working. I know Square has an option to accept payments when offline, but I don't have confidence in accepting high-dollar payments with this feature. I've been to several events where multiple vendors around me are also facing the same issue.

What I like most about the Square Virtual Terminal is that you do not need to be right in front of the customer to take their payments. If a job requires an upfront deposit we can charge the customer before the guys leave the shop. This way they can get right to work instead taking time to collect payment.

What I like least it that is costs more if you do not swipe a card. If you manually enter the card information you pay a bit more per transaction

SCENE: A client calls you, requesting to go ahead and submit payment, giving you their most sensitive financial data over the phone, with you, and your supervisor slides a note over to you with just the user name and password for the company's Square Virtual Terminal account online. It's your first day. Feigning a confidence worthy of Oscar note, you tell the client that absolutely, you can do that for them, just to allow you a second to pull up his information so that you can proceed with the payment...all the while having never actually done this before, or anything like this really, your armpits begin to sweat profusely, your brain begins to emit this high frequency keen of despair, and with growing sympathetic nervous system doom, you finally are signed in and, hold on, it has a button for "Quick Transaction," that riding on the coattails of an uttered prayer, you click, ask the client for each section's info, and before you can blink, or pass out from the cascade of fight or flight hormones, the transaction has successfully went through, receipt has been printed, emailed, and texted to the client, and the whole ordeal is over as you place the phone back in its cradle in utter amazement. It hasn't even been five minutes! Whaaaaat?! This is a magical payment processor, that's what it is, and you are its wizened wizard now. Come at me bro.

Minus the inherent, basic awkward nature of handling someone's most private and sensitive data, especially of the financial kind, this software is making some serious waves in the transaction department and from my experience, elicits no cons. For any and every kind of business financial deal done, be it for products or services rendered, Square has filled the kind of hole circle or triangle or trapezoid simply couldn't, and in perfect adherence to safety and privacy protocols and protection. Fraudulent activity BUH BYE! The entire time I've used Square, in any capacity, I've not run into a single issue, breach of confidentiality, or any instance where my clients has been any thing other than happy and satisfied.

I enjoy the ease of use / UI they managed to keep it similar across all platforms (iOS, Virtual terminal in a browser / android along with their terminal too). Having the virtual terminal is wonderful when you need to spin up a dynamic POS / additional processing lines. Furthermore it's hardware issue proof since you can just log in on anything that can display a website (more or less). It's also great it ties into the ecosystem they have / reporting and does not feel like a disconnected or different experience when used in tandem with iOS / Square Terminal etc. In short: It feels like a well written app and not just another clunky POS website portal.

There is not much I dislike about this one aside from the extra fees charged for 'swipeless' or 'card not present' charges but that's a standard not really on Square itself or Square Terminal.

Like I said, it's well done.

Great user interface, easy to use, everything in one place, you can easily access transactions and reports for your business. No hidden fees.

I would like the transaction fee to be lower

I like square. I've been using them for a while. Very easy to use. Love their invoices, how easy it is keeping track of stock - you can have alerts sent to you when you're low on products!

Their referral program is a bit wonky. It worked for me once then had a lot of problems the other time where basically they were giving me lots of runarounds or just not understanding and saying I was wrong. Their customer service is not the greatest. Don't like their booking either because you can't put categories. If you wax or something your booking menu will be insanely long. If not y. It should be fine. Plus it's free for their booking! People can remove their cards though. And hate they changed their processing. Every company has processing fees though. The worst part of having a business

Flows well into my current Square store, especially if you've already established a website/have been doing online sales.

Not super intuitive for people who aren't involved in the online website. It took some education to help cashiers get the setup. Not pleased with the computer requirements either.

I love the versatility of the Square Virtual Terminal. On the spot sales, recurring payments, invoices, and more all at your finger tips.

The fees are a little high compared to the rest of the industry.

We started using this software when our business was partially shutdown due to COVID19. Working from home, it made it easy to correspond with patients who needed to order essential contacts and eyeglasses. I was able to take payment and send a detailed invoice for payment directly to the patient.

I can't say there was anything I found to be a con to using this software. The virtual terminal function worked very efficiently and the amount charged as credit card service fee was comparable to what we physically use at our office.