GoodAccess Reviews

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Nothing relevant, it just works as expected

I like the ease of using the software, Stability and Good Service it gives.

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Customer Support and disconnection and reliability issues

Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool

Some additional indications are missing for people who are not from it

It works for a large team of people connecting to a static IP around the world.

Interface is a bit dated, but it works great.

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

there is actually nothing I don't like about this VPN

We can access our intrastructure via VPN through the connectors and gateway.

Nothing, we use all the features and I have no complaints so far.

Works flawlessly, near 100% uptime, simple and easy interface and stellar customer service. If you are looking for a stable VPN solution, look no further than GoodAccess

Nothing comes to mind, it works great!!!

Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list

maybe price for additional fuetures and multi users

Price, ease of use, ease of setup, compatible with all operating systems.

Weird random avatar assignment when new users are activated.

GoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.

There's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).

What we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.

To be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.

First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!

In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !

I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off.
Also, I get clear insights for the usage of my team members.
I used other services before but this is by far the best manageable one.

Nothing. I have no downside using this software

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.

I think there should also be a GUI application for Linux users.

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

We didnt realize yet, there could be something missing. At least for our use

It works exactly as expected and it is very easy to get team members to use it

I have not found any flaws and have absolutely nothing to complain about

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

Pretty easy to set up, lots of useful guides provided.

Didn't have any issues with the product.
New version of the product seems simpler to setup on PCs and Apple Macs than the original version we were setup with.

Very easy to use, once you're set-up it's literally only a click to start and stop the service

Some slight improvement of the admin panel would be nice. Especially around billing and payment.

Software is user friendly and the coordinator is very good and helps to resolve the issue if any very quickly and software compatibility is very good and it is always active and steady and no fluctuations in the connections or settings.

Software prepared is adequate enough. I do not want have any issue with it.

We needed a static IP for our team due to restrictions applied in several applications with use with NAT/IPsec.
This software provided a simple solution for the team.

It is a bit expensive. There should be more tier options in my opinion.

The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.

We had some difficulty installing the software on older Windows 7 systems.