Nowsta Reviews
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272 Reviews
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, cuts staffing time in half, great customer support and overall highly recommended.
Reviewed on 9/7/2018
Pros
Nowsta is a staffing platform that was created especially for the Catering & Event Industry. They did their research on what was needed and that comes full circle as you use it daily. On top of having great Customer Support and response time to questions, issues, concerns or suggestions, Nowsta provides a streamlined staffing software that is easy to use for all. Our response times are cut in half and we have more immediate feedback if a staff member is going to accept the shift or not. The Time & Attendance feature is super simple to approve times and notice and discrepancies. I would highly recommend.
Cons
Currently, the only thing I wish I had with this software. I have is having to log into the web application as a Coordinator and not having access through the app for making day of/on-site changes to staff, but this is a rare need for us and easy to use the web version from a phone internet browser.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Staffing is hard enough as is, do yourself a favor! Get Nowsta!
Reviewed on 11/5/2023
With nowsta we are staying organized and it helped push our companies staffing methods into the...
With nowsta we are staying organized and it helped push our companies staffing methods into the digital Era. Using an app vs sending emails and making calls has saved so much time. [sensitive content hidden] and [sensitive content hidden] have been so helpful to me since day 1 and care about their clients and how this program can help them every day.
Pros
Nowsta customer service is always top notch! The software is so user friendly from both an admin pov and staff member pov. It has the ability to be so event specific and you can truly tailor it to your companies needs! This allows you to see all information on the go, whenever you need it! Nowsta also makes employee communication easier with the use of notifications and viewing team contact info. I honestly cannot say enough great things about this software.
Cons
I have no complaints, truly. And if I did, I know Nowsta would do everything they could to fix them. Nowsta has helped me at 2 different companies over 4+ years and it is one of the top 3 things required for me to do my job properly.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Great product
Reviewed on 14/3/2024
Pros
I really enjoy the ease of use of this program.
Cons
I wish there was an app for the phone to make the schedule
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable and Easy to Use
Reviewed on 6/6/2024
Nowsta is used daily and gives me an every opportunity to do my job better.
Nowsta is used daily and gives me an every opportunity to do my job better.
Pros
The customer service is top notch and the ease of use for the platform is 5 stars.
Cons
Inputing scheduling for staff can get buggy and the times sometimes need to be updated twice. (time and attendance)
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my job easier!
Reviewed on 19/5/2023
I can not gush any mor than I have. It is the best managing software I have ever used. It meets all...
I can not gush any mor than I have. It is the best managing software I have ever used. It meets all my staffing needs- and exceeds them with Nowsta Flex. I could not be a happier camper.
Pros
Nowsta creates a space where I can successfully create and customize events to our companies particular needs. We are also able to more easily evaluate our staff and track hours worked. Communication with our staff is an absolute breeze with the built in announcement feature.
Cons
I have not bumped into anything that Nowsta has not already changed (adding the "unavailable" feature was a dream come true)
Alternatives Considered
Google SheetsReasons for Switching to Nowsta
I used Nowsta at another company (where I was first introduced to it). When I moved to my new company, they were using email+google sheets to manage events and staff employees. I said there is a better way- let me tell you about Nowsta! We implemented in the off season and have been using Nowsta in full force since then!- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive scheduling for catering events
Reviewed on 28/9/2019
We are saving 1-2 hrs per week making the schedule and at least 10 hrs a week of admin time that...
We are saving 1-2 hrs per week making the schedule and at least 10 hrs a week of admin time that used to be spent texting, calling etc. Now it's all centralized with more control delegated to captains, etc.
Pros
Great customer support team with active development on a best in class platform with a solid codebase to support future iterations.
App recently modernized and continued improvements in reporting allow for oversight and quantitative analysis
Cons
Doesn't include payroll, but it syncs with many others! Only real con I can think of
Reasons for Choosing Nowsta
Nowsta is built for the events industry. Nothing else comes closeSwitched From
QuickBooks TimeReasons for Switching to Nowsta
It does what it does the best of any. Others can't even comprehend what an event is.- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Nowsta is a great tool for our team!
Reviewed on 10/4/2024
Great! We were early users of Nowsta and converted from another slightly outdated event staffing...
Great! We were early users of Nowsta and converted from another slightly outdated event staffing software. Their team has always been helpful and listened to our suggestions on how to improve the platform.
Pros
The ease of sending requests, booking staff, uploading documents, worker instructions vs admin instructions, and clock in / out.
Cons
No admin mobile app. It would be so helpful to see the administrative side of our profile from our phones!!
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Staffing System...
Reviewed on 26/2/2024
Pros
It's easy to learn and use the system. If you have a questions they are quick to respond with the proper answer and resolve any problem you may have.
Cons
I wish you could move staff within the event page to other positions, if needed. Rather than go to another page to have to complete that task.
- Industry: Broadcast Media
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nowsta works for a large on-call list of employees and contractors
Reviewed on 17/3/2024
Great! We've implemented it quickly and the employees and contractors have all adopted it and use...
Great! We've implemented it quickly and the employees and contractors have all adopted it and use it regularly.
Pros
So easy to implement and use, and just as easy for our employees and contractors. It has made a lot of our scheduling nightmares disappear.
Cons
I love most of it. I wish I could copy and paste certain elements between jobs rather than having to use drop down menus in those instances.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
JP Fine Foods Review
Reviewed on 6/11/2023
From the start the people we worked with have been great. The ease of using the system has been...
From the start the people we worked with have been great. The ease of using the system has been the best part.
Pros
The ease of use is what most appealed to me. We also like that it can updated from our catering platform without having to go back and forth between Nowsta and our catering software.
Cons
Being that we are in Canada is would be great to have the payroll report available with our tax structure and be able to calculate the stat pay owed.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Satisfied Customer
Reviewed on 17/10/2023
I am happy with the product and it has streamlined our scheduling and payroll and has eliminated...
I am happy with the product and it has streamlined our scheduling and payroll and has eliminated many paycheck errors.
Pros
It is extremely user-friendly and takes very little training.
Cons
The Customized csv for import is still not 100% correct and manual changes have to be made before importing.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Seamless from Scheduling to Time and Attendance
Reviewed on 22/1/2022
Nowsta has saved us a lot of time scheduling staff and exporting the time and attendance data for...
Nowsta has saved us a lot of time scheduling staff and exporting the time and attendance data for payroll.
Pros
We like the time clock app that our managers can download to clock in our staff anywhere. The ease of requesting staff, sending messages, etc. through the platform is great.
Cons
We are eagerly awaiting a way for our staff to communicate back to us through the app. Currently, it is only one-way messaging outward.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smooth Transition and easy to use!
Reviewed on 4/3/2020
From the initial conversation, to the implementation, I have been fully on board! I'm excited to...
From the initial conversation, to the implementation, I have been fully on board! I'm excited to know they are constantly working on how to make the software as useful as possible and I'm not sure how our company went so long with out it!
Pros
This software is so user friendly! We have a VERY wide range of employees that range from savvy to beginner in the tech department. The transition to this app/website was seamless for everyone involved. I love how you can compartmentalize almost every aspect of information on both the administrative side as well as the user side. It takes me less than 1 minute to create an event, and about the same for our employees to choose whether or not they are able to work. It's great from start to finish!
I also love that employees can choose how they receive notifications. Very customizable to how they use their phones.
Cons
The biggest thing I wish this software had was an app from the admin side. Although the browser is esthetically pleasing, I would like to get push notifications as the administrator.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nowsta has been GREAT for our company
Reviewed on 11/10/2023
Nowsta has helped us streamline staffing for our events and allowed us to focus on building the...
Nowsta has helped us streamline staffing for our events and allowed us to focus on building the best teams for our clients. Through Nowsta's many features, we're able to manage and communicate better with our clients and our staff, creating better and stronger events teams all around.
Pros
We love the accessibility and ease of use for each of our team members. Our staff consists of young and old, and everyone seems to understand how to use the app. Getting updated that everyone has clocked in is a great feature, especially when you're running a lot of events daily. The reminders that you have a shift coming up when you're 3 days out, and then again 3 hours out are great too! Lastly, we love being able to see the last time a staff member logged into the app, this helps us manage the teams more accurately.
Cons
We struggle most with the clock in/out feature. It's likely a user error, but we get the most complaints about this feature. When it does work, it's great!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
I've threatened to quit if I can't have Nowsta
Reviewed on 15/5/2023
I was with another company before the pandemic in the same role, and used Nowsta there. So I pushed...
I was with another company before the pandemic in the same role, and used Nowsta there. So I pushed hard to get it at my new job, and it has made scaling up our post-pandemic operations much easier. I've also found that the Nowsta gnomes are great about integrating feedback and working out new features.
Pros
I love how fast I can work with Nowsta--building events, assigning staff, sending out information, moving people around from event to event, duplicating events, attaching pdfs with information that my teams will need. The mobile app is much easier for my team to use than our old system. The different kinds of reports I can generate are useful. And it's fun, compared to the alternatives I've worked with or researched. Other products may have the same functionality, but are harder to navigate or require more keystrokes to do basic things. Nowsta is responsive, robust, and clear.
Cons
Our one big challenge is that Nowsta can't export to the .iif format that our particular version of QuickBooks needs, and we're still looking for a workaround. But it works with a lot of other systems, our experience shouldn't put you off.
- Industry: Events Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Pleased!
Reviewed on 18/12/2020
Scheduling is much easier and the user interface is easy to use and understand.
Scheduling is much easier and the user interface is easy to use and understand.
Pros
Nowsta easily integrates with other systems that make scheduling events a breeze for our company. The interface is extremely user friendly and is not cumbersome like many other systems that have been used in the past.
Cons
There needs to be an attendance (point based) system in place that keeps track of an employee calling in, being late, etc. Progressive attendance based systems are important for companies where hourly employees are expected to maintain an acceptable level of attendance. I would like to see a system added to Nowsta in the future that will make it easy to track attendance so employees can be held accountable for poor attendance.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Entertainment Crewing Software
Reviewed on 19/2/2022
This software allows us work with an ever-changing employee pool to staff entertainment events. It...
This software allows us work with an ever-changing employee pool to staff entertainment events. It is easy to set-up events, add employees to shifts, and be able to customize most aspects of the crewing process to meet our client's needs. It is also very convenient to have timesheets and employee attendance integrated in the same software as our calendar and crewing.
Pros
Nowsta is great for real-time staffing, planning upcoming events for clients, and for tracking attendance and employee times. I've worked with several different software packages over the past 5 years, and this is the one that I'm going to stick with because it does everything I need it to in a user-friendly way.
Cons
I would like to be able to add a little more customization to employee pay rates (not only by position, but by client as well). It would also be helpful to be able to customize overtime rules a little more.
Response from Nowsta
Hi Jennifer,
Just following up here to let you know that you can create custom pay rates on a per client basis.
Here is a link to an article that explains how to set these up.
https://community.nowsta.com/en/articles/3038105-how-to-add-custom-client-pay-rates-and-bill-rates
If you have any questions - please let us know at [email protected]
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Essential for scheduling our catering & event staff!
Reviewed on 18/10/2023
We have enjoyed Nowsta for the organization and ease of use for our staff!
We have enjoyed Nowsta for the organization and ease of use for our staff!
Pros
We love the personalization of Nowsta and being able to make it work for our company needs. It is incredibly useful for our staff to use the mobile app to accept or decline shifts, see event and shift details, uniform information, and location parking information in the palm of their hand. We also love that it integrates with our catering system, Total Party Planner.
Cons
We wish there was a mobile app for managers & administrators! We are often working in the field and assisting with events so when changes need to be made to a shift or information needs to be updated real-time, we have to rush to a wifi zone and make changes from a laptop (if we even have it with us!) at an event. Making changes via mobile would be super helpful!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Staffing made simple
Reviewed on 11/11/2020
Pros
Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.
Cons
I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.
Alternatives Considered
schedule cloud- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love Nowsta!
Reviewed on 8/10/2021
We love Nowsta - from the beginning, their attention to detail and willingness to listen to our...
We love Nowsta - from the beginning, their attention to detail and willingness to listen to our needs as a high volume luxury catering company and then develop the tools within the system to be a successful program for us have been top notch. It is super user friendly for our team to use - even with people who do not thrive using technology. It has been a game changer for our business!
Pros
Being able to see the different views from daily, weekly and monthly for event staffing has been super helpful. We love that the program can handle both our day to day time clock needs and our scheduling for offsite events. We have been to integrate into many facets of our business and it is so nice to have everything on one platform!
Cons
We found integration to be easy and pretty seamless for our company. For how I use Nowsta in my role with our company, it works great for me.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Apple of Scheduling Platforms
Reviewed on 11/3/2020
Wonderful team of staff - they always want to know feedback and will call action to issues swiftly....
Wonderful team of staff - they always want to know feedback and will call action to issues swiftly. Nowsta is always updating with new features. I have used several staffing platforms over the years and Nowsta is by far my favorite.
Pros
Very fluid platform. Easily integrates with our other necessary systems that make staffing, scheduling, and back end work very seamless.
Cons
Loading time takes a bit sometimes. Nothing else.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my job easy
Reviewed on 5/8/2023
Great was first a user and found it very beneficial and now the administrator and it is essential
Great was first a user and found it very beneficial and now the administrator and it is essential
Pros
Nowsta is essential in Staffing our events. Provides easy communication tools.
Cons
Custom reports and scheduled reports would help automate processes and keep groups in the know. And reporting for published shifts replies (nowsta tells me that someone declined direct requests, would be nice to know about published ones too when Staffing various shifts and events in a day)
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nowsta has made everything easier
Reviewed on 24/10/2019
I used to spend two days doing our payroll because the staffing software we used to use wouldn't...
I used to spend two days doing our payroll because the staffing software we used to use wouldn't integrate with our payroll. Nowsta has made payroll and shift management so much easier and their customer service reps are always more than happy to jump in and help me if I (or our staff) ever have an issue. I can't thank them enough!
Pros
Being able to attach documents for each event has been a game-changer for our staff!
Cons
Some of the hiccups with using the timeclock were a bit frustrating (some days it worked fine but then for no reason, it wouldn't). The new update to the software has definitely improved this process!
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nowsta Review
Reviewed on 24/5/2023
My experiences have been all positive! It is a great platform that helps our company function...
My experiences have been all positive! It is a great platform that helps our company function efficiently.
Pros
I love how easy Nowsta is to learn and work with. It makes scheduling over 150+ employees easier than I could have ever imagined! The support team is so incredibly quick to respond and help with any issues that arise.
Cons
I would love it if the app had a few more features, such as removing or adding staff to an event.
Response from Nowsta
Hey Abigail,
Thanks for the Nowsta love - we love hearing feedback from our customers. I wanted to follow up to learn more about "removing or adding" staff to an event, as this should be an easy task. Don't hesitate to contact me, and I would be happy to provide more clarity.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nowsta is everything you need and more.
Reviewed on 4/10/2023
Outstanding program. More than worth its price. Incredible app and mobile integration.
Outstanding program. More than worth its price. Incredible app and mobile integration.
Pros
Extremely easy to integrate into our organization. We had gone from 4 different programs for 4 years and now we've stuck with Nowsta for almost 3. It does everything we need simply and effectively, the ease of use is the most I like about Nowsta.
Cons
Only thing is I wish it paired with apple calendar.