Intercept X Endpoint Reviews

It is the best software I have found for COMPLETE ransomware protection.

Price for Endpoint, Intercept X and EDR all adds up fast and can scare clients.

Sophos capabilities as detection and response to the Malware attacks are excellent. very deep insights into endpoint devices where it provides later movement, deep analysis, and storyline of the attack. It is a step ahead of predicting zero-day attacks.

Sophos is currently moved everything to cloud pitching for Government customers is hard because of data restrictions they want to implement on-premises. cost wise is Sopho's intercept X is higher compared to other vendors.

Sophos offers great overall protection, specially for big companies and networks. It is worth the money and value.

Only con I found with this product, which is to me a big pet peeve, is the need to contact our IT department because Sophos tends to block several applications and software used on my work space. Only way to get authorized to continue with my work is by contacting IT (product administration) so I can get allowance to continue through these checkpoints.

The product is very feature rich and allows us to, in quite a bit of granularity stop, block and allow devices to do things - the product is very intuitive and when testing against other products found threats quicker

As with everything there is functionality that is "gated" behind extra licensing requirements

For such a sophisticated software approach it was surprising how low a footprint Intercept X was on our computers and networks.

The concept of non-database driven antivirus/antispyware solutions takes some time to wrap your (and others) heads around, but once you look into the process it is quite impressive.

Signatureless, Deep Learning, Neural Network based protection unparalleled by anything else in existence. Protects against today's threats and zero-day threats; even protects against threats yet to be seen. Not ONE single Sophos-protected machine has ever fallen victim to ransomware.

I honestly cannot think of anything that can be improved, or that I didn't like.

Many features caught my attention, including the inability to bypass or disable Endpoint protection even with Administrator permission.
Sending warnings to the email with a report stating the threat and the path of the threat to the server In addition to the ability to manage it through the cloud easily, which provides the management of server protection quickly and from anywhere.

A little delay in the issuance of reports and sending them to the e-mail, which can cause a delayed response to cyber incidents. It also lacks some features such as stopping the network of the infected server with Malware and focusing on isolating it more than dealing with the matter It also lacks to close suspicious sites that are not closed in the firewall or even alert the user.

Sophos Endpoint has been a great addition to our organization. It makes AV management far simpler than we could have imagined. With a centralized interface, we can manage PC's and deal with any issues with little knowledge to the end user. It integrates wonderfully with our AD and our Sophos XG Firewalls. The protection it provides is fantastic.

Occasionally we do encounter some issues with updates not always reenabling the endpoint. but it's rare and fixed easily. I do wish there was an easy way to push out the installer. Support from Sophos is slow, can be on hold for hours.

Simple manage it with web console. Don't penalize the performance of the pc's or servers.

At the beginning, not easy to configure alerts, by example.

The antivirus software is extremely effective.

The dashboard is a bit dated compared to other products that I have used.

Best Antivirus Software i ever used, the administration console it is very intuitive and easy to use, you have a lot of alerts and as a plus you have a web filter.

i really can find a Con, what i can say that i really dont like but i understand why is working that way , when you have restricted policies for external devices (usb , printers ) and you need to use one, the process to approve a usb device it is tricky and complicated.

Sophos Intercept X is easy to install and doesn't interrupt the user with pop-ups unless there is a legitimate reason.

The admin portal is also very useful. It is easy to know where things are in the portal and it is easy to read. When the users are set up properly there are a lot of tools for keeping track of the status of each user. It can show you what problems may be occurring on a user's machine, and it can even show you if their behavior (types of websites they are visiting, etc) is risky behavior.

Intercept X requires a lot of resources from the computer it is installed on. It does frequent scans throughout the day, often eating up a big chunk of memory. I have not found a way to minimize the impact on memory during these scans, and there isn't a built in option to delay a scan.

Setting up users in the admin portal can also be tedious. If you don't add every user in the same way it can be difficult to keep user data as far as what you can see in the user interface. It helps to send each user their own link and to make sure you have a good naming convention for all of your computers. Before we started adding macs to our active directory every mac's name was the same and it was difficult to know who's computer it was from the directory unless it was properly assigned to a user. A lot of these difficulties were user error from us as the admins, but it wasn't easy to clean up and organize.

Great cloud based product, with an easy and intuitive management interface.
Was very fast to deploy the clients and setup policies.
Integrates with other Sophos products in the management interface, making it easy to manage all your security solutions one place.
Great price point compared to features and functionality.
Low resource footprint on most workstations.

Sophos isn't consistent with which identity solution they support. Some requiring Azure AD and others on-premise AD. To solve this, you need to split the Sophos products over two web management interfaces, which isn't smart or intuitive.
Sophos support can sometimes be a bit slow getting back to you, but seems to be improving.
Features are super easy to implement, but it sometimes comes at the cost of transparency.

We have been using Sophos Endpoint Protection for about 2 years now and we love it. The best part is the ability to control our Virus protection settings from a central webpage. We use it for more than virus protection we also use it to limit our corporate users internet access. The feature we love it the ability to select categories (Violence, Drinking, Entertainment) This added an additional layer of security.

The dashboard is great it gives us a quick look at the status of our devices. We know that all of our end users and servers are protected. We have enabled email noticications so we will get an alert that there is an Issue that IT needs to look into .

Tha best part is the license is per user not machine. So some of our IT guys have 2-3 computers that all are protected with out the cost of additinoal licenses.

Very few Cons sometimes you have to dig a little to get to a setting in the cloud console. Also, the support is generally a long wait and the first tier isn't very knowledgeable. Luckily we don't call
support a lot.

I really wish i could buy the product direct and not have to go through a third-party reseller.

Everything you need in an endpoint protect product is here. Cloud console, great ransomeware protection, integration with other Sophos products. API enabled for other integration.

There are really no cons when compare to competitors, or course each product will have some feature better than each other but when taking a comprehensive look at endpoint protection Sophos is a well ended product with a competitive price.

Actually the operation is excellent, it performs the locks correctly and it is not so intrusive when blocking other programs that are reliable, it is also extremely light and does not slow down the computer's processing.
Best of all, with the sophos brand is the synchronized technology, in a scenario in which there is an xg firewall, if a computer becomes infected, the endpoint protection will send a heartbeat to the firewall to inform you and isolate the equipment to that it does not infect others over the network.

Probably the cost, the endpoint protection solution with Sophos its cost becomes high, however, it is worth having such protection for the equipment.

DLP(Data Lost Prevention) features are useful and easy to implement on workstations
Useful Web application filter to implement specific rules to users and/or equipments
Lighweight client

It has by default some web site urls locked, that aren´t considered as risk sites, so you have to disable this rules to allow the access.

SOPHOS is a replacement to several solutions we have used in the past. I am using SOPHOS UTM for my firewall and SOPHOS antivirus as well as using wireless access points/Mail management/et al.. The management of this product is extremely easy to use considering it is a web interface and they have centralized all their products.

Seriously...Probably the cost but overall not so bad considering the licensing and length of years we usually purchase.

Conistantly comes top in all anti-virus tests - detects more than competitor products
Sophos Intercept X anti-ransomware is a God-send and will role back any zero-day encryption attacks
Sophos Sandstorm allows checking of attachments in a cloud-based virtual environment in Sophos labs to test each unseen attachment.
Sophos Central makes admin so much easier
Being able to block non-encrypted USB sticks and other peripherals is a nice feature.

Sophos Enterprise admin is a little dated. Sophos Central admin is much easier and nicer
Sophos Central doesn't tie up with Sophos SG Next Gen Firewall, but it does play nicely with the newer Sophos XG.

Easy monitoring the client from central server.
We are able to set customized download limit to the end users.
We could censor the unwanted websites at our campus.
Client can check their daily usage limit and use accordingly.
Sophos portal is very easy to manage and it can be accessed in remote login also.

There are some drawbacks in end user point of view.
In an organisation the employee will roam around the campus and there are some occasions will happen to login in multiple computers and it is not supported since the admins block multiple logins.
Data limit is really embarrassing.
Authentication is automatically signed off if the systems is kept idle for sometime.
I think Sophos is bit late in updating the databases.

It has a proven track record of malware resistance and its forensics or threat analysis is great. It can help narrow down exactly what happened and what files were effectively part of the launch and spread.

The biggest issue is more the cost for schools and so I am currently only able to deploy it on our Windows serves.

Sophos allows us to protect all the devices on our domain and keep them free from virus'. Sophos comes with a simple installer that can be used on either Windows or Mac OSX, this allows for quick, easy installations so we can quickly configure our devices to ensure less downtime. Sophos allows us to create multiple different profiles depending on the user or department. Once the profiles are configured, the permissions will be applied against the device instantly. We can also approve individual websites or applications, this allows us to keep a close eye on devices across the group whilst ensuring security is tight.

We have noticed with some hardware, although the are the same model, Sophos seems to block one but not the other. Obviously the hardware differs slightly but Sophos should recognise the model. Due to the number of users we have, this is a constant maintenance task.

Powerful and feature rich protection product that does not noticeably impact system performance.
Support is excellent, once engaged the engineer is staying with you until the issue is resolved. They don't even mind if you add a couple of additional problems into the mix.
Includes their Intercept X protection with the advanced version. This is powerful stuff, anti-exploit and ransomware with root cause analysis. The portal to manage it all is easy to use as well. Very happy with this product and recommending it to everyone.

Not the cheapest on the market.
The cloud version does not have a push-deployment tool like the old fashioned on-premise version does. But once deployed it is a joy.

Easy to setup and push out to Endpoints. Love the ease of setting up Web control and application control. Clone the base policy make changes to it and apply it to one computer or all computers and servers. Like the fact you can set application controls as well to allow users to add .exe files or disallow them.

Reporting of computers is a little flaky. When a computer updates, it disables certain services which throws an alert. When the service restarts, you have to manually clear the alert.

With cyber threats growing every day we are really grateful for Sophos. As the lone ranger for IT I've been able to use Sophos to make sure that our computers meet our requirements. We've stopped many viruses in their tracks across all our company-owned computers.

The customer service leaves much more to be desired. The sales process for Sophos is also a bit slow and outdated for a software subscription company.