Intercept X Endpoint Reviews

With cyber threats growing every day we are really grateful for Sophos. As the lone ranger for IT I've been able to use Sophos to make sure that our computers meet our requirements. We've stopped many viruses in their tracks across all our company-owned computers.

The customer service leaves much more to be desired. The sales process for Sophos is also a bit slow and outdated for a software subscription company.

The product is very feature rich and allows us to, in quite a bit of granularity stop, block and allow devices to do things - the product is very intuitive and when testing against other products found threats quicker

As with everything there is functionality that is "gated" behind extra licensing requirements

- Availability in multiple platforms
- Unified management console
- Easy installation

- Very difficult to remove from devices on an enterprise scale
- Resource intensive

Automatically detect and prioritize potential threats

The difficulty in creating exceptions...

Sophos Endpoint Protection is a complete security solution. It checks all the attachments sent via email and provides a strong guard against all sorts of malware attacks. It is also being used to limit user internet access within our company. Which prevents the abuse of bandwidth. It also supports Windows and Mac both operating systems. Hence, nothing goes unprotected in our company.

A user can uninstall it to restore the full internet access without being asked to provide a password or taking permission.

VPN access, Protection, reports, remote monitoring

If there are no scheduled jobs on the system the Scheduler service will not start up

Sophos Endpoint Protection is managed via Sophos Central, the cloud management portal for nearly all Sophos Products. It allows rapid deployment of Sophos Endpoint Software to MacOS and Windows, and reports and allows policies and users to be centrally managed. It's very good at catching nearly all issues.

Occasionally its not so good and some issues still require physical access to the device to remove the issue.

Mass deployment is quite easy, but you should be aware that you cant download whole client, so if you deploying Intercept X over whole domain, your network will get quite bussy as every endpoint start downloading whole package, so you better plan accordingly. Otherwise Intercept X for Endpoint (and Server) is great modern antivirus with all features you would expect. In latest version, you can even decrypt SSL trafic right on endpoint, so you can stop users visiting potencialy bad websites right at its roots. Also management in Sophos Central is pretty cool.

mass deployment part, where you cant download whole client.

What we like with this software is the total protection we are getting from them without worrying too much on future threats.

Nothing so far, we are satisfied on the performance of this software.

This endpoint malware protection is easy for Administrators to use and monitor activity, and is low-impact to our on all-Mac video production company.

It would be very beneficial to have an Administrator remote-in option to manually remove PUAs when the software cannot remove the file. This would come in very handy when employees are remote, or infrequently within reach of the IT Administrator.

Everything you need in an endpoint protect product is here. Cloud console, great ransomeware protection, integration with other Sophos products. API enabled for other integration.

There are really no cons when compare to competitors, or course each product will have some feature better than each other but when taking a comprehensive look at endpoint protection Sophos is a well ended product with a competitive price.

Easy to setup and push out to Endpoints. Love the ease of setting up Web control and application control. Clone the base policy make changes to it and apply it to one computer or all computers and servers. Like the fact you can set application controls as well to allow users to add .exe files or disallow them.

Reporting of computers is a little flaky. When a computer updates, it disables certain services which throws an alert. When the service restarts, you have to manually clear the alert.

The best thing is that you can relly on Sophos to provide you with most up to date protection definitions, and to be able to accurately select the level of protection for each group of users or devices. The fact that all data are securely passing trough their central protection system gives even more assurance. This is truly a professional solution and goes beyond usual protection.

None so far. Indeed, you must have a certified person to set it up, but this is to be expected of such a complex solution.

What I liked about Sophos is the enterprise readiness of the solution to provide an all in one solution for the entire security landscape. It is a very robust and scalable solution for our company and with other companies I know who have deployed the solution. It even has its own Data Leak Protection mechanism.

Maybe the least liked about the software is the resources it eats up, when I have used it on an older machine (laptop). It really bogs down the system to the point there is not much to do while the program is doing its thing.

It is a cloud based endpoint protection software which means virus definitions and other major updates are done easily provided internet connections is available. The anti-tamper feature that protects you from ransomware attacks as it prevents file types from being changed. It also provides extensive reporting of the endpoints activities to the administrator on the sophos central and also emails of potential security threats are sent to the endpoint administrator.

I cant think of any problems i have with this software so far my experience has been very good

Efficiently detect ransomware, without interrupting the work of employees. It is powered by Artificial Intelligence that guarantees maximum protection against fake URLs or web pages. It works in the background without consuming the performance of the equipment. It facilitates an optimal centralized management based on the cloud, administered from anywhere and at any time.

Although it offers powerful and effective endpoint protection. The only thing that must be evaluated so far to implement this solution is its cost, which is considerably high.

Every single last thing about this software is amazing.

There is not one single thing that is wrong with this software, it is absolutely amazing product

we use sophos to protect several hundred endpoints and 10's of servers. It alerts us to outdated versions or missed updates. Blocks many intrusions and allows for people to be grouped into policies based on network access needed.

Machines often need to be rebooted to stay current on updates and end users dont always restart leading to emails of outdated products

Sophos products simply just work, and they work well. I have nothing to fear with Intercept X installed on machines. The great thing is, it ties into the Sophos firewalls, so if anything happens, the firewall can isolate that machine.

Nothing... no negatives about this software at all. Sophos has the complete package.

I have used Sophos on both my work computer and personal laptops over the past twelve years and have never suffered any malware issues - despite regular internet use. I use the internet frequently - visiting numerous websites for information, purchases, etc. and Sophos has caught every potential threat.

I have not had any issue with this malware.

Endpoint makes setup easy for a large user. Great management console allows you to apply settings to all users quickly. It detects threats quickly and reduces stress level for our IT department

Some features require and additional license, ie zero day protection. To most this is a feature that should just be included even if it raises price of software. Support can take awhile to respond.

Sophos works well behind the scenes to screen potential spam or phishing emails. It is rare that questionable emails get past the system.

When you receive a notification with more than one email that has been quarantined you have to select each one individually as to whether it should be deleted or released. This makes it time consuming to deal with the quarantined email.

This is one of the features of Sophos Intercept X Endpoint protection. We can apply policies to devices ( PC, servers, laptops). These include policies s.a Threat Protection, Peripheral Control, Application Control, Data Loss Prevention, Web Control, Update Management & Windows Firewall.

It's a great product and we haven't faced any issues with it. Server protection too asks for reboot when the app gets updated , which is a bit itchy feature.

This product is is billed on a per user bases, and not per device, this makes environments more cost effective when users use multiple devices.

Rules and exceptions work as expected

No cons so far, but i do wish they supported linux desktops.

It is cloud based, so you don't need to have software installed on a server and can access from any location. It's also easy to install and supports both Mac and Windows. The dashboard gives an overview of what is going on with your machines. Most times you can clean up things right from the cloud interface, but if manual clean up is required there is generally advice on what to do through links.

Some of the features take a bit of digging, for example adding exceptions could be an easier process. Also the few interactions I've had with support have been lackluster, even to the point of not getting responses at all.