Intercept X Endpoint Reviews

Intercept X Endpoint

4.5 (215)
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Endpoint protection software for security analysts

Overall rating

4.5 /5
(215)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.2/5
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215 Reviews

Robert
Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Endpoint Protection

Reviewed on 20/12/2022

I like having this installed vs the others as it runs quieter and most users don't even know it's...

I like having this installed vs the others as it runs quieter and most users don't even know it's there

Pros

Easy to deploy and most of the time does not require a reboot. So far no issues with virus/malware sneaking in.

Cons

Policies are not the easiest to find and make changes to if you don't do it often.

Alternatives Considered

CylanceENDPOINT

Reasons for Choosing Intercept X Endpoint

Better protection for not much more money

Reasons for Switching to Intercept X Endpoint

Better options and lower pricing
Mohamed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of The Best Security Solutions

Reviewed on 18/5/2022

A good experience in which I saw many advantages that some competing companies lack and that can...

A good experience in which I saw many advantages that some competing companies lack and that can increase the company’s opportunities in the market if other problems are addressed.

Pros

Many features caught my attention, including the inability to bypass or disable Endpoint protection even with Administrator permission.
Sending warnings to the email with a report stating the threat and the path of the threat to the server In addition to the ability to manage it through the cloud easily, which provides the management of server protection quickly and from anywhere.

Cons

A little delay in the issuance of reports and sending them to the e-mail, which can cause a delayed response to cyber incidents. It also lacks some features such as stopping the network of the infected server with Malware and focusing on isolating it more than dealing with the matter It also lacks to close suspicious sites that are not closed in the firewall or even alert the user.

Alternatives Considered

FortiGate Next-Generation Firewall

Reasons for Switching to Intercept X Endpoint

Because it meets the needs of the business and the ability to manage the required number of users with efficiency and a suitable price for the company, and also because there are several advantages in Sophos devices such as the Remote Ethernet Device (RED).
Samuel
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Perfect Endpoint Security Solution For Business

Reviewed on 28/6/2023

Pros

I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy

Cons

It had never really presented any serious problems

Jorge
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sophos Intercept X

Reviewed on 30/1/2020

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Pros

Best Antivirus Software i ever used, the administration console it is very intuitive and easy to use, you have a lot of alerts and as a plus you have a web filter.

Cons

i really can find a Con, what i can say that i really dont like but i understand why is working that way , when you have restricted policies for external devices (usb , printers ) and you need to use one, the process to approve a usb device it is tricky and complicated.

Alternatives Considered

ESET Endpoint Security

Reasons for Choosing Intercept X Endpoint

we had a lot of virus attacks using ESET

Reasons for Switching to Intercept X Endpoint

we like the demo and the price was a little more cheaper than others besides it has a very good Garner evaluation
Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent as protection highly recommended product, need to improve in reports, information...

Reviewed on 8/3/2023

Pros

Simply peace of mind! In 6 years, we have had no problem with security issues, ramson attacks, etc.

Cons

Improve in reporting and details in threats information/Alerts

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best End Point Protecction

Reviewed on 5/2/2021

My work experience is to detect threats that other antivirus did not, in addition to obtaining a...

My work experience is to detect threats that other antivirus did not, in addition to obtaining a cause and root diagram generated by the tool to discover the thread of the infected computer, this is of great help for an administrator.

Pros

Actually the operation is excellent, it performs the locks correctly and it is not so intrusive when blocking other programs that are reliable, it is also extremely light and does not slow down the computer's processing.
Best of all, with the sophos brand is the synchronized technology, in a scenario in which there is an xg firewall, if a computer becomes infected, the endpoint protection will send a heartbeat to the firewall to inform you and isolate the equipment to that it does not infect others over the network.

Cons

Probably the cost, the endpoint protection solution with Sophos its cost becomes high, however, it is worth having such protection for the equipment.

Alternatives Considered

ESET Endpoint Security

Reasons for Switching to Intercept X Endpoint

It's simple, for the best performance and protection for the equipment.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All-in-One endpoint protection at low price

Reviewed on 11/6/2020

You don't notice that the client is running.
All rules ares stablished from it´s central web...

You don't notice that the client is running.
All rules ares stablished from it´s central web administrative console and are deployed almost instantly.

Pros

DLP(Data Lost Prevention) features are useful and easy to implement on workstations
Useful Web application filter to implement specific rules to users and/or equipments
Lighweight client

Cons

It has by default some web site urls locked, that aren´t considered as risk sites, so you have to disable this rules to allow the access.

Andrew
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great AV solution and effective against Malware

Reviewed on 17/9/2019

We use it for protecting our servers. It was cost inhibitive for use to use on all workstations.

We use it for protecting our servers. It was cost inhibitive for use to use on all workstations.

Pros

It has a proven track record of malware resistance and its forensics or threat analysis is great. It can help narrow down exactly what happened and what files were effectively part of the launch and spread.

Cons

The biggest issue is more the cost for schools and so I am currently only able to deploy it on our Windows serves.

Alternatives Considered

Cortex XDR and Malwarebytes for Business

Reasons for Choosing Intercept X Endpoint

For the servers Sophos had in my experience and speaking with pares a slight advantage.

Reasons for Switching to Intercept X Endpoint

Reputation amongst pairs.
Adam
Adam
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid Virus / Malware Protection. We love the cloud interface.

Reviewed on 23/4/2018

Saved money and improved our system security.

Saved money and improved our system security.

Pros

We have been using Sophos Endpoint Protection for about 2 years now and we love it. The best part is the ability to control our Virus protection settings from a central webpage. We use it for more than virus protection we also use it to limit our corporate users internet access. The feature we love it the ability to select categories (Violence, Drinking, Entertainment) This added an additional layer of security.

The dashboard is great it gives us a quick look at the status of our devices. We know that all of our end users and servers are protected. We have enabled email noticications so we will get an alert that there is an Issue that IT needs to look into .

Tha best part is the license is per user not machine. So some of our IT guys have 2-3 computers that all are protected with out the cost of additinoal licenses.

Cons

Very few Cons sometimes you have to dig a little to get to a setting in the cloud console. Also, the support is generally a long wait and the first tier isn't very knowledgeable. Luckily we don't call
support a lot.

I really wish i could buy the product direct and not have to go through a third-party reseller.

Lucas
Lucas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good EPP product although a little heavy and convoluted

Reviewed on 13/11/2023

Overall the experience was good, it was a good product that did what we needed. There are lighter,...

Overall the experience was good, it was a good product that did what we needed. There are lighter, better and cleaner products on the market along with much better support and that's why we moved away from Sophos

Pros

We started off within the Sophos ecosystem with their XG(S) range of appliances and their spam product, we liked how it all talked to one another using the Central Heartbeat.

Cons

Slow web dashboard for centrally managing anything and Intercept X would spawn 4-5 difference processes and could be heavy on a system.

Alternatives Considered

Bitdefender GravityZone and Webroot SecureAnywhere
Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to implement and manage. Great for SMB

Reviewed on 12/4/2019

As a SMB with a small IT team supporting a midsize organization. We are partial to products that...

As a SMB with a small IT team supporting a midsize organization. We are partial to products that are quick to deploy and requires little day to day maintenance. However we also take security seriously and required a product we could trust to do so. We selected the Sophos cloud product from the Sophos Endpoint Security. It had a quick learning curve and deployment time was minimal. We've also had consistently positive feedback from our users. The alerts are meaningful and we've been able to apply policy based rules on all our users, having a complete adoption. This is a great product for SMB, however larger organisations may require more customization and should be sure to test this product proper prior to selection to see if it suits their specific needs.

Pros

Great cloud based product, with an easy and intuitive management interface.
Was very fast to deploy the clients and setup policies.
Integrates with other Sophos products in the management interface, making it easy to manage all your security solutions one place.
Great price point compared to features and functionality.
Low resource footprint on most workstations.

Cons

Sophos isn't consistent with which identity solution they support. Some requiring Azure AD and others on-premise AD. To solve this, you need to split the Sophos products over two web management interfaces, which isn't smart or intuitive.
Sophos support can sometimes be a bit slow getting back to you, but seems to be improving.
Features are super easy to implement, but it sometimes comes at the cost of transparency.

Susan
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SOPHOS--My all in one

Reviewed on 16/7/2019

SOPHOS provides a very easy to use interface for both their UTM/AV. I am usually in these products...

SOPHOS provides a very easy to use interface for both their UTM/AV. I am usually in these products once a day if not more. Ran a test Ransomware scenario with a KnowBe4(designed for that) product and SOPHOS immediately isolated the test WS from the network. Everything. It was similar to pulling the network cable.
That quick. In fact it took a while to get the WS back online after SOPHOS cleaning. Recommend

Pros

SOPHOS is a replacement to several solutions we have used in the past. I am using SOPHOS UTM for my firewall and SOPHOS antivirus as well as using wireless access points/Mail management/et al.. The management of this product is extremely easy to use considering it is a web interface and they have centralized all their products.

Cons

Seriously...Probably the cost but overall not so bad considering the licensing and length of years we usually purchase.

Response from Sophos

We're glad to hear that Synchronized Security is working out well for your organization. Thanks for the review!

Jim
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for granular control

Reviewed on 29/8/2019

Have not used Intercept X, but saw a demonstration. It looks like a good product that can isolate...

Have not used Intercept X, but saw a demonstration. It looks like a good product that can isolate an infected computer and allow deep investigations of what where and wehn it happened.

Pros

Easy to setup and push out to Endpoints. Love the ease of setting up Web control and application control. Clone the base policy make changes to it and apply it to one computer or all computers and servers. Like the fact you can set application controls as well to allow users to add .exe files or disallow them.

Cons

Reporting of computers is a little flaky. When a computer updates, it disables certain services which throws an alert. When the service restarts, you have to manually clear the alert.

Response from Sophos

Glad to hear Sophos Endpoint is working out well for you. We hope you get to use the full Intercept X at some point for the latest & greatest protection.

Marissa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Secure Your PC Today!

Reviewed on 29/8/2019

Pros

This software keeps us secure and safe. Easy to use. Easy to set up and great at removing threats

Cons

You can experience a slow down in processing while running.

Matth
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We haven't had any trouble, I guess Sophos is working? :-)

Reviewed on 11/7/2018

Pros

The great thing is our users don't get interfered by working while being fully protected. I think it's nice that we can enable device control. There are a lot of external people coming in and without some overview of what they connect to our devices we would've probably gotten in trouble a lot if it wasn't for Sophos

Cons

We've contacted the customer support a few times and I feel this isn't on par with the security the software gives. We get an exhausting list of things to try to fix the problem but when it doesn't there isn't a real followup.. We end up testing ourselves or finding the fix online.

Michael
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Powerful management console for enterprise

Reviewed on 12/1/2018

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers...

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers free antivirus software with great enterprise management tool. Personally I prefer Microsoft.

Pros

It provides powerful management console for enterprise administrators to deploy agent to workstations, and monitor client status. With simple and clear interface for end user.

Cons

The client agent requires large memory usage, usually at least 1GB. As it has cloud-enabled analysis for unknown websites, client agents will send these website addresses to Sophos server, hence losts of bandwidth is consumed.

Tim
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Protects our end-users without interfering with their daily work. Catches more than previous...

Reviewed on 7/11/2017

Catches more malware and PUPs than our previous antivirus product by far!

Catches more malware and PUPs than our previous antivirus product by far!

Pros

Sophos Central's cloud management makes for a much better experience than hosting our own management server internally. Our users get their definition updates from anywhere as long as they have Internet, and the endpoints report back in if they run into any trouble or malware. We know if someone picks up a virus or if their computer stops getting updates or if they call out of configuration compliance through automatic emails from the system, so are able to take corrective action right away.

Cons

Since the management server is in the cloud, it cannot do automatic deployments of the software to our endpoints. You either have to install it manually or have software deployment solution from another source. That being said, its command-line installation options are super easy.

Verified Reviewer
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great, easy to use and comprehensive endpoint protection suite

Reviewed on 28/8/2018

Sophos has helped me make my company more compliant with security audits and it has been a breeze...

Sophos has helped me make my company more compliant with security audits and it has been a breeze in doing so.

Pros

Sophos endpoint protection is a very easy to use security suite of products, that gives you a lot of features for a great price. Most of the additional features such as disk encryption are modular and use the same framework or console as the main product, which make deployment even more slicker.

Cons

You need to tweak your policies before deployment to your environment, as you get a few false positives.

Anthony
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Improved Endpoint Protection With Intercept X Endpoint

Reviewed on 23/8/2023

Pros

The software comes with amazing computer security featuresIt makes endpoint protection easy and is always updatedIt comes with some great encryption capabilities

Cons

Well, no major flaws as Intercept X Endpoint has been great and powerful

Stephen
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Obvious Choice

Reviewed on 6/7/2022

Pros

Automatically detect and prioritize potential threats

Cons

The difficulty in creating exceptions...

Michaela
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Sophos Endpoint Protection - User Review

Reviewed on 11/9/2018

I use Sophos on all of my computers - daily - and am very pleased with it's performance.

I use Sophos on all of my computers - daily - and am very pleased with it's performance.

Pros

I have used Sophos on both my work computer and personal laptops over the past twelve years and have never suffered any malware issues - despite regular internet use. I use the internet frequently - visiting numerous websites for information, purchases, etc. and Sophos has caught every potential threat.

Cons

I have not had any issue with this malware.

Emma
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great antiviruses stopper

Reviewed on 8/8/2019

Cumputers are protected from any malicious applications and viruses
Also protect mobile android...

Cumputers are protected from any malicious applications and viruses
Also protect mobile android phones from online threats so my personal information is secure

Pros

System work more efficiently
Potential viruses and suspension files are cut out
Schedules scans to protect data from threats in

Cons

No local support, My country hence the support channel is quite long as wait for support from South Africa

Polly
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Sophos for Email Security

Reviewed on 10/11/2020

Sophos does a great job of identifying and quarantining potential spam emails for the company I...

Sophos does a great job of identifying and quarantining potential spam emails for the company I work for. They also have clever training on how to recognize suspect emails.

Pros

Sophos works well behind the scenes to screen potential spam or phishing emails. It is rare that questionable emails get past the system.

Cons

When you receive a notification with more than one email that has been quarantined you have to select each one individually as to whether it should be deleted or released. This makes it time consuming to deal with the quarantined email.

joanne
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

sophos intercept

Reviewed on 4/8/2023

Pros

Protects computers, never had an issue so must be doing it's job

Cons

Haven't noticed any problems as a user of the system

Victoria
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very good Endpoint protection software

Reviewed on 3/4/2021

This is quite a good protection software all-around, using it I can surf the internet rest assured...

This is quite a good protection software all-around, using it I can surf the internet rest assured that I am protected from viruses and other security threats

Pros

This is a very good endpoint protection software that offers many features like anti-virus protections and protection from ransomware attacks. It also a cloud-based software hence our IT administrators are able to monitor my computers security status remotely and inform me of any threats or potential security threats on my system that I should know about.

Cons

Once in a while, there are times on where it uses a lot of my computers resources. Thankfully this happens quite rarely but its annoying when it does