Remote Reviews

Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.

The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.

[SENSITIVE CONTENT]service in assisting and onboarding.

all good I like the service as a whole !

This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.

In this case I am not commenting on the Software therefore N/A

Remote is a prefect platform for hiring people from across the world. The ease of implementation, super intuitive admin panel and truly amazing customer service - those advantages has made it impossible for us to imagine working without Remote. Remote team will take care of every step of the onboarding and offboarding of the employee, ensuring that we are up to date with the process. The payroll administration is very helpful as well. What is also important, with Remote we don't have to worry about regulatory compliance - we are sure at all times that everything is done in accordance with the regulations of the given country.

The pricing is a bit high, but taking into consideration the quality of service, it is acceptable.

I think what makes Remote special is a customer service.
The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc.
I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!

The deadline to pay invoices - 1 week is very short to proceed all the documents internally.

The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems

None whatsoever. Cannot think of anything wrong with Remote's employment portal.

It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.

Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.

- easy to use- good support- frequently improving

I don't have any particular remarks so far

- Overall the UI is really intuitive and easy to navigate
- very straightforward onboarding
- lots of good resources to assist with info on each country and their own regulations
- easy way to submit expenses and a clear dashboard of where things are at.

-they are a victim of their own success support takes ages to get back to you.
-original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical)
-not really geared for contractors but more for remote employees

This software is very easy to use and access it.

There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself.

Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.

It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!

The determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.

I would like for them to introduce a 24/7 chat feature but they said they're working on it.

Remote has been a very good partner in our process of worldwide remote onboarding. It made hiring so easy in different ways. [SENSITIVE CONTENT] our contact at Remote, has been very helpful and available since the very beginning.
I love the simulator.

I wish we had better known how things work in foreign countries (probationary period, notice period, etc), sometimes it's a surprise.

It's great that you can work for companies abroad without setting up a cumbersome subsidiary!

There are no negative aspects! Everything went positively

- Great service, great team, really assisted us in making our employee feel welcomed, appreciated and generally just a great choice.
- Flexible to adjust to our rhythms and schedules and making sure to get out of our way while providing the service

- The different payments per region are somewhat difficult to get into, this could be a little clearer / potentially shown in the interface.

Easy to use. Clean process for onboarding.

The layout is not very intuitive initially however it is overcome.

Is really easy to set up and use, and the process of getting paid is really quick.

Their support team is also great, I'm in a country that is really hard to make business with, and Florian Prokosch had a personal meeting with me to help me sort out all the issues I was having.

The process for me was a little harder than usual because I live in a country that is really hard to make business with. You can't use Box offices as a billing address, and that was also a little hard to solve, but their support team helped me with all of that.

The ease of use and the UI is amazing. Really enjoyed using it.

On the most part a great product. not anything that i didn’t like.

This software is easy to use, intuitive and the dashboard allows easy access to all services

There is nothing I don't like about Remote.

The onboarding process was super easy and fast paced, and Remote's platform is very intuitive to use. If you have any doubts, you have a great team to help you throughout. They'll answer all your questions with a agile approach, giving you feedback along the way if they need more time to get back to you with the info you need.

The need to submit all public holidays as timeoff day in the platform. It would be best if the public holidays were already loaded by country in the platform requiring only a confirmation from the employee.

The easy access and clear overview about all my documents, payments etc.

Maybe more complex employee profile in general

We've been working with Remote for almost a year now and had a great experience, especially with [SENSITIVE CONTENT] who has always been available to help us when needed.

n/a

Very easy to use,accessible and I like how fast the support team responds to my inquiry.

I don't have any least liked features to mention

Easy to use, very complete, quick answers.

I Don't know, i don't remember any problems.

Integrates well with existing systems. Customer support is very good.

Nothing so far. Everything had worked as expected.