New Relic Reviews

I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.

The page where it runs often hangs and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.

New Relic can be used to monitor system performance by integrating it with your system, written in any programming language, so that New Relic can gather variety of system metrics available. The APIs being used in the system can be profiled using New Relic or be it the queries happening on the system database. This analysis can later help in optimising the system performance by making sure all these slow api hits or db queries are working efficiently.

User interface of New Relic can be enhanced and made more user friendly for new users so that they can start their system analysis straightaway without having to get familiar with the UI first.

New Relic is easy to implement and has an active community.

They are constantly changing the way the software works, deprecating features for improved features. Which is good but requires constant changes. Their documentation is often out of date because of these changed. I once found an error in their documentation as part of a support case and they asked me to update their documentation. Support is slow and not the most helpful.

Front and back-end monitoring. Customizable dashboard and alerts.

Some JS overhead when in use. Can be tricky to focus in on different parts of the site.

Relic is one of the best Application performance management tool available in market, It helps Application support team to review the performance of application and suggest the best way to optimize it

New Relic is an enterprise tool which means it comes with licensing cost which makes it tough for small scale business owners to buy the license

New Relic lets you isolate errors in your software. It does deep dives and tells you what takes a long time which can indicate if it's freezing the site. It will isolate different types of problems from Ruby to javascript. It has been a life saver when code has caused problems

It's expensive for the price. I mean if your team scoured this data constantly to improve things, then it may be worth it and/or negligable. But we use it when we have a problem, which doesn't come up that often. Last I checked you had to pay more for more history and that gets expensive. so if you use it twice a year to isolate a problem, then paying year round is expensive...especially compared to other services like honeybager

Amaizing insights. And the ability to drill down to the metrics when you are in a crisis is really helpful. UI is decent. Ease of plugin development

Cost. Cost. Cost.
There are products out there will get the job done with much leasser price. Also the client side agent is. definately a bit resource intensive

It is one of the best tools to check the performance of your app. It can help you in checking the performance of different API's or can even tell that which API is making your system slower and you immediately need to optimize that. It also helps in finding out which front-end page is making your app slow by detecting the load time of that page.

Bar charts are confusion as no proper definition is given for them.

1. It has a great interface to debug server-side performance issues.2. Since it runs on your server you get accurate real-user page load times.3. It provides the ability to write custom queries also.4. It also provides the ability to customize monitoring parameters.5. It has a fine stacktrace which highlights the faulty code line by line.

New Relic has some shortfalls:1. Its Python agent has many memory leaks which lead to resource hogging.2. It has very limited support for the Tornado web framework.3. New Relic works best if your app has some kind of web API, otherwise, it's not much of a use.4. Its interface is a bit tricky, so goodbye ease of use.5. It can be sometimes difficult to get your threshold limits correctly.

Real-time monitoring and application performance management are the best feature which I like most in this application. With the help of Real-Time monitoring, the team will get informed by the system if anything goes wrong in the system like the system down. So, the team can quickly fix the issue and make the system online.
Application Performance management helps developers to know where they have to focus in the system to make the system more efficient, reliable and scalable.

As of now, I don't have anything which I don't like in this software. We keep exploring the available functionality in the New Relic.

- easy to install and use;
- great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;
- nicely done alerts system;
- ability to create your own dashboards;
- team is improving UX on a regular basis;
- community support;

- expensive;
- has some minor bugs on the UI, sometimes pages seem to be unresponsive;
- learning curve could be high for not experienced developers;

This software package does it all! I'm mostly using APM, insights and infrastructure functionality. APM is standard APM, works great. Insights are really interesting - you can figure out some weird issues much easier when you have access to a lot of data - and easy way to process/query it. Infrastructure functionality is great for keeping track of all of your servers.

Not much. There are two views for errors in APM (old and new one). Sometimes it's a pain to switch between those - hopefully they will get merged soon.

Once set up new relic is easy to log into from anywhere and monitor your various systems, keeping an eye on load times, errors and server health.

The error logging could sometimes be a bit better with a complicated app, but generally the errors are helpful in at least pointing us in the right direction.

New Relic has given our company great insight into the health of our services. We have been able to be more proactive in finding issues and resolving them before our client's notice

As a user, it is a bit tough to learn and understand. Extensive complex features make it really tough to learn and understand everything. I pretty much only have an understanding of the graphs i need to know

NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance.

Too pricey for small teams and startups.

Best Incident Management, regular enhancement in optimizing of tools and good server monitoring facility.

Higher cost, log management is not efficient and less user friendly.

New Relic can be used to monitor system performance effectively in the enterprise systems.

It gives better visibility on number of API Hits with Success and Failure Counts.

It helps to have the centralized monitoring systems for all the servers, processors and API's.

we can set up a prompt alert for the SLA failure on the performance of any API's or Processors.

Data visualization on the success and error rate shows the clear picture on the performance.

Licensing is too expensive.

Some time page hangs up and we need to reload the page.

It focus only on the software's. would like to have hardware performance monitoring.

I LOVE how easy New Relic is for monitoring my system performance. Specifically the Insights portion of the software. For those of us that are non-technical, it is easy to set up a custom dashboard to show me graphs of the information I need to know at a moment's notice.

I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

You can track your application real time using the tool. You can check the errors, load distribution, response time and almost everything that you are concerned about the application that is live on production.
You can deep dive in to the sluggish SQL queries and find out the culprit.
You can track your application all the way from QA environment to Production if you have integrated New relic on all those servers.
It is very powerful and helps you in keeping the application in production up and running smoothly.

The price. Price is something which can be improved. It is very expensive and the evaluation period is also not sufficient.

Instant alerts on server issues. Performance testing may be performed with analysis of every service running on the environments. System uptime is being reported on daily with the toolset being most easy to use without slowing down performance. Training provided by new relic team was amazing, from our testers to engineers, everyone benefitted from understanding how to use the tool. We are currently running it on our UAT and Prod servers and the information gained has allowed an increase in performance via optimizations and a decrease in debugging.

Not many cons that i can mention. The tool has been a rather good addition to our tech stack. A strong machine is needed which can be costly if the server will be sitting in the cloud.

Nothing, we found the software useless and we want to cancel but can't.

We were bombarded with sales calls and signed up to a plan.
The plan has auto-renewed each year without our consent.
We now want to cancel the plan and they are asking us to pay leave them.
The customer support is dreadful. We wait over 5 days for a response and then have to chase.
Their priority is to make as much money as possible and don't care about the customer.

New Relic gives us a great view into what is going on in the backend. Any time there is a production issue that isn't clear as to what is going on, we always jump to New Relic to see. It has pointed us in the direction of issues that would be hard to discover otherwise.

The pricing is very expensive, it does quite a bit for the money, but if you run quite a few servers the cost can be quite prohibitive.