PDQ Deploy & Inventory Reviews

PDQ Deploy & Inventory

4.8 (342)
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Created by sysadmins, for sysadmins.

Overall rating

4.8 /5
(342)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.7/5
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342 Reviews

Joe
Joe
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and time saver.

Reviewed on 21/12/2022

PDQ Deploy has been great for us. We use it for patching along with baseline software setup for all...

PDQ Deploy has been great for us. We use it for patching along with baseline software setup for all new machines. This has saved us tons of time, and helped to automate the process.

Pros

PDQ Deploy has been a great time saver for us. The wide range of deploying software makes installing, updating or patching quick and efficient without having to babysit each step of the process.

Cons

Understanding the layout of how the application packages are created and stacking multiple steps can be a bit confusing until you walk through a few different ones.

Bryan
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inexpensive but crazy powerful

Reviewed on 15/6/2022

I absolutely love it, but you have to have PDQ Inventory with it! If you want full IT Godhood, you...

I absolutely love it, but you have to have PDQ Inventory with it! If you want full IT Godhood, you have to both parts. Thankfully the price means it won't break the budget, heck we buy laptops for more than the yearly cost of both of these.

Pros

It is so intuitive that after watching a 30 minute video from youtube (love the channel btw) a brand new user will be able to deploy software and run reports.

Cons

I wish that this software would integrate into Smart Deploy, so I can push OS as well as software

Alternatives Considered

ManageEngine Endpoint Central

Reasons for Switching to PDQ Deploy & Inventory

We went with PDQ because the price was perfect, and the functionality was everything we needed.
Marcus
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Some features and .NET dependecy

Reviewed on 14/6/2021

We use A lot, but we thing that a several GAPs to top tools, like Flexera and Snow.

We use A lot, but we thing that a several GAPs to top tools, like Flexera and Snow.

Pros

I thing PDQ Inventory is the easyest inventory tool ever.

Cons

We dont go to lastest version available because the new versions have dependency of higher .NET, and upgrade that just to follow PDQ is not that simple.

Donny
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great price for a product that does what it supposed to do. Love it!

Reviewed on 14/12/2022

Easy to install and collect asset inventory.

Easy to install and collect asset inventory.

Pros

Ease of install and use. Great inventory/asset management functionality.

Cons

Can't manage remote devices at user's home that's not on the LAN/WAN (corporate network).

Alternatives Considered

NinjaOne

Reasons for Choosing PDQ Deploy & Inventory

ConnectWise was provided by our MSP partner, and not easy to use and hard to get updated info along with confirmation of patches/software deployment.

Switched From

ConnectWise Automate

Reasons for Switching to PDQ Deploy & Inventory

Ease of deployment and cost/benefit comparison. PDQ wins in all those categories.
Jim
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Inventory and Patching System for Network Administrators

Reviewed on 13/3/2024

It is a critical component in our Inventory and Security Patching process. Helps us keep systems...

It is a critical component in our Inventory and Security Patching process. Helps us keep systems patched so that we are less vulnerable to security threats.

Pros

You can setup automated scheduled tasks to patch systems at any time during the week or weekends. Allows patches to automatically be pushed out afterhours to avoid any system downtime.

Cons

It is mainly intended to only inventory and patch Windows products. It would be great to have more integration where it could go out and inventory printers and linux type devices.

Perry
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ the IT Professional's best deployment tool

Reviewed on 11/6/2024

A great management tool for our organization.

A great management tool for our organization.

Pros

Ease of use and ability to do the tasks needed for managing devices. A huge time saver. A huge travel saver as I do not need to be on site to push programs, add printers, etc.

Cons

It's not free. Seriously, I don't have a con that I can think of. It meets my needs,

Randy
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ Deploy and Inventory - Tools for the Admin

Reviewed on 18/6/2024

I am a long time user of both Deploy and Inventory. These tools are a force multiplier for an...

I am a long time user of both Deploy and Inventory. These tools are a force multiplier for an understaffed IT group. You cannot imagine the ease of pushing out hundreds of updates while drinking your coffee in the morning.

Pros

Ease of use. This is a product that actually does what it says.

Cons

I would like the ability to connect 2 instances of PDQ Inventory to create a baseline configuration of each machine so that I can track and report changes.

Francesca
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Never Gets Enough of It, Very Easy to Use

Reviewed on 6/5/2024

It has been a smooth ride on asset tracking and management with this tool which has resulted in...

It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear and tear. The ripple effect is inventory management which has been made easy and efficient using PDQ Deploy & Inventory.

Pros

Despite the ease of use, it is a great tool that helped with patch management as well as real time monitoring of assets.

Cons

Nothing to dislike, it met our expectations

Robert
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software that keeps getting better!

Reviewed on 18/7/2024

Pros

As a small IT shop PDQ helps me stay on top of updates and schedule them where it does not inconvenience the user.

Cons

Sometimes confusing creating an inventory collection.

Frank
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 6/5/2024

Pros

Without agent installation on the Clients.

Cons

So far nothing negative has been noticed.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Scale your Business with PDQ Deploy and Inventory

Reviewed on 10/11/2023

Overall best for my use because of it's ease of use and convience provided by it.

Overall best for my use because of it's ease of use and convience provided by it.

Pros

Best thing is that it is very easy to use and guides us with the maps of printers and deployment of updated softwares.

Cons

Sometimes some error occurs in the deployment that is not so clear...On large scale it's speed slows down

Darian
Overall rating
  • Industry: Medical Devices
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Automating made Easy

Reviewed on 14/3/2024

Pros

Automating Software and Patches for Desktops.

Cons

Wake on LAN does not work. Also, the package library is limited. I do not have the option to add different software to the package library so It can auto-download/ approve the latest version,

Satheesh
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good

Reviewed on 28/9/2023

Good

Good

Pros

PDQ Deploy & Inventory service and support

Cons

PDQ Deploy & Inventory service and support Software and report type

Alan
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does what you ask it to do

Reviewed on 16/4/2023

It alerts us to problems before being reported by the end user

It alerts us to problems before being reported by the end user

Pros

I’ve use it for all sorts, managing 500 machines. I use collections to alert me to machines missing keyboard/mice, hard drive space, machines offline for over 3 days. Battery life in laptops. Software inventory….. the list goes on

Cons

It’s dependancy on DNS. I’m not sure if our dns is configured correctly

John
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software for Managing and Updating Windows Computers

Reviewed on 17/1/2023

Before using PDQ Deploy, we were periodically re-imaging our public computers which was a time...

Before using PDQ Deploy, we were periodically re-imaging our public computers which was a time consuming process as we have multiple areas in the library each with different software programs installed. In between re-imaging, key utility programs would regularly become out of date, negatively impacting patrons usage of the computers. Now with PDQ Deploy, we are able to easily update only specific software programs across all areas, irregardless of the overall software image in use. Simpler and faster process allows for the computers to be updated on a quicker schedule resulting in a better overall experience for our patrons, and significantly less time expended by IT staff.

Pros

The included Package Library is a fantastic added value to the program providing prepared and tested packages for installing/updating most of the popular/requested software programs. Very easy to use without having to study a lengthy manual. Seemless integration with existing systems and AD. Regular updates to the software, weekly webcasts, extensive video tutorials on usage.

Cons

None that I can really think of. Not a fan of the new program icons which make it more difficult to identify which program is which, but that's really a minor nitpick.

Richard
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PDQ Deploy for Education

Reviewed on 21/12/2022

I literally cannot do my job without this software. I daresay that once you try it, you will find...

I literally cannot do my job without this software. I daresay that once you try it, you will find that you will agree with me.

Pros

The software itself works really well. The hard part consists of getting all the machines to talk to each other and then figuring out the silent command -line statements that are needed to install the software. For most of the well-known software, the silent switches are well known and for the most popular tools PDQ will even supply their own scripts.

Cons

I'd love PDQ Deploy to re-imagine their local Agent idea. The last time they tried it supposedly didnt meet their standards. I'd say look at other software like Goverlan and even AWS Thinkbox Deadline (a renderfarm manager) to see how they do a local Agent to see if those would meet the criteria. PDQ has no ability to install software that doesn't offer a command-line silent switch. You'd think that this would never come up in Education but... you'd be surprised. We run a lot of 3D and VFX apps that are made by one developer and when you ask them for the silent switches they reply "what are you talking about" . Now, to be sure, this isn't really a "con" of PDQ, but it is fair to mention. If you have any software that just doesn't have any command-line automation which can run silently via a Windows Service User, you'll have to get something alongside PDQ Deploy to make that happen.

Syed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Software Patching and Deployment Made Simple with PDQ

Reviewed on 22/12/2022

It is helping us to automate our patching;  and remotely installing new software;  and updating...

It is helping us to automate our patching;  and remotely installing new software;  and updating systems on a number of devices at once. Patching third-party applications has traditionally been a time-consuming task, but PDQ makes it incredibly simple and quick. Almost no problems have arisen when applying patches or software updates.  It's now simpler than ever to deploy new applications to all workstations.

Pros

It has helped me save time.  Our organization has limited IT staff and your software has immensly helped us to automate patching and installing software on our systems.   We are using PDQ to update some of our applications such as Chrome, FireFox, Notepad ++, and Audacity.As a result of Covid, most of our staff had to move to work remotely. We were able to support our staff remotely using PDQ.

Cons

There is a little learning curve, especially for installations that are more complicated. However, there is excellent documentation, and there is a wealth of data online.   The cost was a bit costly for our organization, but it was well worth it.    Although I don't use the software to its full potential, I'm sure there are some sophisticated functions that others could find useful.    It would also be wonderful to have more software packages included with PDQ right out of the box or at the very least an ability to patch in more commonplace software.

Christopher
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PDQ is a lifesaver for small teams with lots of on-prem endpoints to manage

Reviewed on 22/12/2022

Pros

Its easy to use, easy to teach, and highly customizable.

Cons

No support for Azure devices. I wish there was an agent that I could install on all my devices to have PDQ talk to all of them and have 1 place to push all of my software out from.

Joshua
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

PDQ is a dream for the damll IT Team

Reviewed on 21/12/2022

Everyone on the PDQ team is excellent.

Everyone on the PDQ team is excellent.

Pros

The value for the money, the flexibility and ease of use.

Cons

True remote access and monitoring would be a huge benefit, I'm really hoping this gets added in the future . With an increasingly mobile workforce this would be a gamechanger.

Steven
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ is awesome!

Reviewed on 14/12/2022

Everything about PDQ is amazing. Easy to use, its flexibility and continuing improvements. Really...

Everything about PDQ is amazing. Easy to use, its flexibility and continuing improvements. Really no bad things to say about it aside from keep it up and making improvements.

Pros

PDQ is an easy to use tool to scan machines for information on each machine as well as deploying apps. We use it with our deployments to segregate different builds for machines. The ability to deploy powershell scripts, install .exe files and copy files is amazing and very easy.We also calls PDQs API to deploy different things making it a central hub for app deployment. The future will be making a service that users can just call PDQ to deploy an app to them.PDQ connect has a lot of promise, which will allow us to deploy apps that are not connected to our network. Giving us more control beyondAnother plan soon will be to use PDQ for software license counts.PDQ was also easy to setup and migrate to a new server when we wanted to increase the specs of the machine it was on.

Cons

They are working towards it now, but the ability to deploy to machines beyond our network is amazing. Giving us information too and status updates on those machines so we can monitor them.Not a con but I do hope they continue adding to their PDQ inventory and API. A future request/project for us is to beable to use PDQ to keep an accurate license count of software. We have some long ideas but would love to use PDQ to keep tabs on everything for us rather than relying on basic data entry.

Calum
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to get started with - lots more features once you're up and running!

Reviewed on 14/12/2022

PDQ is a massive time-saver - it allows me to manage way more devices than I could manually. It...

PDQ is a massive time-saver - it allows me to manage way more devices than I could manually. It automates the drudgery of setting up and subsequently updating devices for users in my organisation, allowing me to get on with value-added development work, enhancements to business systems etc. PDQ gives me the peace of mind that my endpoints are updated, secure and all offer the same experience to my users.

Pros

I took over at an organisation with a fleet of servers, laptops and desktops that had been poorly maintained - each seemed to have a random selection of applications on an unpatched OS and there was no central knowledge of what was installed where. I was also on my own so didn't have time to investigate each endpoint individually - PDQ made it easy to automatically catalogue and then remediate all the issues out there - from the comfort of my desk!

Cons

There's nothing that I don't actually like about PDQ - my only issue is that I haven't had time to investigate all its many options and features! It was easy to get up to a good baseline and then I guess I didn't further my knowledge of its capabilities - that's all on me. Reading this questionnaire, it's clear it can do way more than I was aware of.

Jesus
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just pull the trigger, you won't regret it.

Reviewed on 21/12/2022

This has made our lives here tremendously easy, it gives you everything in one centralized console.

This has made our lives here tremendously easy, it gives you everything in one centralized console.

Pros

Ease of use, how simple it was to deploy it and keep our systems updated.

Cons

None, it's easy to understand and maintain.

Don
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product to Fit Any Budget

Reviewed on 21/12/2022

Pros

When using a software solution to automate certain tasks (like patch management), it's important that the product is simple to use and fit to purpose. PDQ Deploy is not one of those packages that you purchase and quickly forget about.

Cons

We haven't encountered any issue that we were not able to resolve by either viewing the many supportive YouTube videos or supporting documentation. We would be hard pressed to identify a feature we didn't appreciate.

Daniel
Overall rating
  • Industry: Libraries
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Management software in education environment

Reviewed on 21/12/2022

We are very happy and continue to be impressed by the software

We are very happy and continue to be impressed by the software

Pros

Ease of use and deployment. Great to utilize for a small team.

Cons

We would like to see more programs supported within the catalogue.

Steve
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding tool for the money

Reviewed on 21/12/2022

Love the product, recommend it to friends and colleagues often.

Love the product, recommend it to friends and colleagues often.

Pros

It's super easy to use, great support when you need it ... it's one of the few truly set it and forget it tools out there.

Cons

Dealing with remote devices can be challenging.