PDQ Deploy & Inventory Reviews

PDQ Deploy & Inventory

4.8 (330)
Created by sysadmins, for sysadmins.

Overall rating

4.8 /5
(330)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.7/5
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330 Reviews

Charles
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

#1 most used software in my role

Reviewed on 13/12/2022

Pros

Honestly I use it every day, multiple times a day. I wouldn't want to work somewhere that didn't have this software. My life is so much easier. Quickly find and patch computers & push out software and updates. Pair this with PDQ Inventory and you're golden.

Cons

I've honestly never had a problem with this software and I've been using it for probably 7 years at least.

DANIEL
Overall rating
  • Industry: Libraries
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PDQ Review

Reviewed on 29/12/2020

Overall this is an excellent software. With ease of use and one click solutions it has produced...

Overall this is an excellent software. With ease of use and one click solutions it has produced less headaches then other solutions.

Pros

PDQ deploy is easy to use and install on your network. The functionality of the software allows ease of use deployment packages and updating with simple one click downloads. Built side by side with PDQ inventory target device management is simple and fun.

Cons

PDQ deploy in my opinion needs a GUI interface boost to bring it into the modern world. It has an old ADUC feel, but needs to be updated with a cloud platform feel or use. It would be very beneficial for a lot of organizations with an off-premise option.

Reasons for Switching to PDQ Deploy & Inventory

PDQ had a more simplistic feel than the more robust solutions. To many complications can cause headaches and PDQ allows you to stay simple or expand as far as you want.
Phillip
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

PDQ Deploy anomalies

Reviewed on 7/4/2022

Pros

Simplify server management
Saves on me sign in multiple times
Repeat task on remote machines

Cons

These features seem inconsistent:
- Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands. Often this is needed as the report may be input into further tools
- You should be able to set default credentials for each computer you add manually which can be overridden from 'deploy one'
- You should be able to group a group of computers like a tree structure eg. directory structure in Windows or UNIX
- Computers should be able to be a member of more than one group. When you add a known computer to another group it should copy all these properties as default starting point
- In new package, you should have the ability to not have to choose a step type but the commands the user types in most cases tell you what type of step it is

Marek
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Cheap solution for cheap LAN only use-cases

Reviewed on 16/12/2022

I am overall happy regarding the needs that we currently have. Absolutely not good enough for...

I am overall happy regarding the needs that we currently have. Absolutely not good enough for modern and especially mobile cloud-based infrastructures though.

Pros

Block programming approach to defining the deployments and inventory. Really in-depth access to the OS that can read whatever you can think of with an ease. Visualisation of the results is not possible though.

Cons

No mobility support, no cloud, no dashboards, nothing. Users cannot interact with any deployment in any other way than by pressing OK. UX level cca when Greenday lead the hitparades.

Sonam
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A regular PDQ user of 1 person IT department

Reviewed on 21/12/2022

I ran into projects after projects during pandemic. was looking for a tool to manage everything...

I ran into projects after projects during pandemic. was looking for a tool to manage everything remotely, PDQ demo took place and went for it right away. Saved tons of time deploying patches, softwares, custom installations and much more. This tool allowed me to run whole IT department single handedly.

Pros

Ease of use, simplicity, effectiveness. PDQ has nice video based how to dos and that was helpful.

Cons

Two part of deploy and inventory, can they be one?

Alternatives Considered

Atera

Reasons for Switching to PDQ Deploy & Inventory

Demo was promising and trial was exactly what I was looking for.
Yannick
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Save time while keeping your IT infrastructure up to date

Reviewed on 19/1/2022

PDQ Deploy need a bit of work to prepare the software packages, but after this first step (which...

PDQ Deploy need a bit of work to prepare the software packages, but after this first step (which can be demanding in some cases), the deployment and updates are like "click-and-wait".
Since we are using PDQ Deploy, we can finaly keep our IT infrastructure consistent and up to date very easily and with only a few efforts.

Pros

Integrated packages for a lot of common applications, highly configurable software packae deployement, reliable, easy to use and well integrated in the Windows professionnal environnement.

Cons

PDQ Deploy does not allow you to really track the deployement history and the state of your IT infrastructure. External solutions (e.g. PDQ Inventory) are needed in order to know if a product or product version is already deployed.

Alternatives Considered

Chocolatey

Reasons for Switching to PDQ Deploy & Inventory

Recommendation of our IT partner, affordable price, wide choice of ready-to-deploy applications and ease of use
Jp
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for a small shop

Reviewed on 21/12/2022

I took over at a small/medium firm that did not have any type of deployment software in place. I...

I took over at a small/medium firm that did not have any type of deployment software in place. I had experience with the free version of PDQ Deploy years ago at another small business and new that it would be at least worth trying it here. After creating a good service account with the correct permissions, I was rolling out test deployments with ease. Now, I use it every day either deploying software or finding new things to setup.

Pros

- Easy to set up- Easy to use- Small infrastructure footprint- Low resource needs- Helpful community- Fits needs of a small business

Cons

I can not think of any negatives currently.

Alternatives Considered

KACE

Reasons for Switching to PDQ Deploy & Inventory

- Previous familiarity- Low initial resource requirements- Cost
Denham
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Inventory program for Windows

Reviewed on 7/4/2022

Great it works great and does what I need.

Great it works great and does what I need.

Pros

Super easy to use, works wonderfully with PDQ Deploy.

Cons

Windows only, if there was a cross platform component it would be perfect.

Erick
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good Software and value for the price

Reviewed on 21/12/2022

Solve the patch update for workstations and clients, inventory reports.

Solve the patch update for workstations and clients, inventory reports.

Pros

The easy way to configure the deployments and schedule that to run automatically on time to time.

Cons

Do not have a client to install and not be able to monitor or deploy to clients outside of the network what nowadays is very normal with remote work.

Alternatives Considered

System Center

Reasons for Switching to PDQ Deploy & Inventory

Yes, for do what I most need and with much better value.
Ben
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love PDQ Deploy because its cheap, easy to use, and it just works

Reviewed on 15/12/2022

We've had a great experience. We love their YouTube channel tips, and the product is easy to...

We've had a great experience. We love their YouTube channel tips, and the product is easy to figure out.

Pros

We like the fact that they create so many patches and software deployment packages on their end. It saves us so much time, and it just works. I haven't had a single issue with the software and it's very cost effective.

Cons

When we first set up the inventory scanning, we kicked it off and it almost locked up the server we installed the software on. We are a large environment so it doesn't surprise me, but it did take a long time, and I wasn't sure if it was going to work for awhile. We ended up leaving over a weekend to scan though, and it ended up figuring itself out.

Tony
Overall rating
  • Industry: Government Relations
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ Inventory and Deploy ROCKS!

Reviewed on 13/8/2021

I've been using PDQ for about 5-6 years. For us, it's a life saver because until recently I have...

I've been using PDQ for about 5-6 years. For us, it's a life saver because until recently I have been the only IT on site. I just hired a admin and he's loving this software as well. Their support is top notch!! When I am stuck, I get a quick answer.

Pros

I highly like all the details collected for each servers and workstations and the ability to created dynamic collections that can integrate with Deploy.

Cons

Not that much. The only thing I can think of, ......ugh. Can't think of a thing right now :)

Alternatives Considered

Spiceworks

Reasons for Choosing PDQ Deploy & Inventory

Cost and ease of use with PDQ

Switched From

Track-It!

Reasons for Switching to PDQ Deploy & Inventory

Cost and ease of use with PDQ
Robert
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PDQ Deploy is wonderful for Windows networks

Reviewed on 23/5/2022

Overall, I absolutely loved PDQ products when paired in a mostly Windows environment. My needs...

Overall, I absolutely loved PDQ products when paired in a mostly Windows environment. My needs were simple, and PDQ worked wonderfully. You can test out both PDQ Deploy and Inventory before you buy, and I highly suggest you do so. It is one of the fastest, most lightweight products I've ever used, and I'd recommend it in almost all scenarios where Windows is your main OS.

Pros

PDQ Deploy and Inventory are one of the absolute best if you have only Windows based end machines in your network. It is really, really fast, and well laid out. I doubt you'll have to read the manual in most cases.
The resource usage of PDQ products is extremely light and not demanding.

Cons

It's really made for mostly Windows based networks, and works best when all machines are on-prem, or connected via VPN in my experience. If you need really complex IF / THEN type deployment or patching on other OSes, you may wish to look at BigFix.

Raymond
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for free features, can't afford pay features.

Reviewed on 13/8/2021

IT has been great for years, I love that I can just click a computer and remote desktop by hitting...

IT has been great for years, I love that I can just click a computer and remote desktop by hitting keys, I love that it scans and tells me it needs rebooting, although that is getting to be to much now, it has always been great in the past. I can also run commands turning on/off services, that allow other software to work on them as well, but I don't need left on all the time.

Pros

It allows me to do many things from 1 central place that I could do for free with other scripts and tools, but PDQ has made put it all into one nice package.

Cons

Wake on lan tool used to work better over vLans now I have to use another tool for that.
It is also saying computers need to be rebooting almost everyday even when computers don't seem to say themselves. This is the key feature I use PDQ Inventory for, scan and see if they are all up to date and need restart for updates.

Joseph
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

For Easy Deployment and Version management use PDQ

Reviewed on 13/12/2022

Deploy has been fantastic to use, removing old VNC clients post-pandemic and adding a free to use...

Deploy has been fantastic to use, removing old VNC clients post-pandemic and adding a free to use version was already built in for RealVNC and TightVNC (Free)

Pros

Being able to see the individual steps of the install and where they fail is critical in order to deploy our apps to new and old hosts. Using deploy we can edit each individual step in order to make deploys run smoothly.There's usually prebuilt installation packages for installations which for most of our 'basic' apps we like to use and it saves time for us to create and manage these items.

Cons

Using it without PDQ Inventory is slightly more involved. I wouldn't be surprised if they managed to merge the two apps together somewhere down the road as they're both powerhouses in management.

Alternatives Considered

Ansible Automation Platform

Reasons for Switching to PDQ Deploy & Inventory

Ease of use
Sean
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why PDQ Deploy is a MUST HAVE!!!!

Reviewed on 13/12/2022

We had a great experience with PDQ starting with the onboarding experience. There was plenty of...

We had a great experience with PDQ starting with the onboarding experience. There was plenty of help with setting us up with Inventory and Deploy.

Pros

I like the packages that are already built, I also like how easy it is to build a package into the program for deployment.

Cons

I really did not have any cons with this software, maybe a few more integrations.

Alternatives Considered

TeamViewer

Reasons for Switching to PDQ Deploy & Inventory

Price and Ease of use.
Morton
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 12/6/2021

Love it. Makes my job easier to find a computer with particular features, say all machines with...

Love it. Makes my job easier to find a computer with particular features, say all machines with this particular software updates or all machines that have 8 gigs. It is a very powerful database program that does inventory.

Pros

easy to use for hardware / software inventory reports, for computer location, creating groups of computers so softwares can be targeted to that group, and no where else, waking up computers, dynamic collections - keeps up with current records of computers (hardware and software)

Cons

at the moment I can't think of any. It has all the features I need, to be honest. Perhaps the PDQ team can provide script packages, instead of searching for them online and adding or modifying them in the pdq inventory extra features that have been introduced. PDQ already done script package just like pdq deploy package.

Marc
Overall rating
  • Industry: Law Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Want to look like a Admin Superstar? PDQ is the only way.

Reviewed on 17/7/2023

A big piece from the management side is being able to quickly true-up or massive Microsoft E5...

A big piece from the management side is being able to quickly true-up or massive Microsoft E5 licensing and pricing. The hardest port of using PDQ is teaching HD staff all of the powerful things that can be accomplished with the combination of Inventory and Deploy.

Pros

Ease of use, integration with other tools, price, functionality, the overall stability of both Inventory and Deploy and the integration of the two products.

Cons

They ONLY thing that I have found no way to do that would make things perfect, is to be able to pass a computer name or IP address variable to a custom PowerShell script or custom scanner.

Andrew
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for software deployment

Reviewed on 30/12/2022

When SCCM failed, and the admin was unable to resolve issues. Local IT (global company) used PDQ...

When SCCM failed, and the admin was unable to resolve issues. Local IT (global company) used PDQ for software deployment as the SCCM admin never got it working for a long time. PDQ simplify software deployment and updates, helped manage devices and setup new machines in no time at all. The main admin of PDQ became the SCCM admin after using this product as a learning curve and step to SCCM. Now SCCM is working with new admin, pdq is not required as much but still a tool I rely on regularly.

Pros

Simple to useFree edition is greatLicences are not expensive Can share xml files for software deployment between users on free versionGreat for deploying scripts

Cons

Cannot manage OS updatesOnly works on internal network/VPN - not cloud basedPdq inventory is a separate program, not integrated

Brett
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, functional, reliable

Reviewed on 14/7/2021

PDQ Deploy is an excellent value. I've used it at previous jobs and have introduced it in every...

PDQ Deploy is an excellent value. I've used it at previous jobs and have introduced it in every new job. The amount of time saved is staggering.

Pros

The reliability and ease of use of PDQ is great. I also love the ability to customize and create packages. If you can script it, you can deploy it.

Cons

I still like the idea of PDQ Link, or similar software. During the pandemic, a lot of our machines were never on our local network, so PDQ Deploy and Inventory had limited use for us. We had no way to deploy software to users unless their machine was back on our network. Even when users are using a VPN to connect to our network remotely, deployments still don't work (probably something on our end).

I am currently looking at other options like FileWave to do off network support and inventory.

Jeremy
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PDQ deploy has helped fill in the gaps with application deployment and management

Reviewed on 14/12/2022

Pros

Highly customizable to fit our business needs. When paired with PDQ Inventory, we're able to target specific groups of endpoints based on certain attributes.

Cons

PDQ Deploy and Inventory could be more tightly integrated.

Alternatives Considered

NinjaOne

Reasons for Choosing PDQ Deploy & Inventory

Moved to CrowdStrike for EDR and endpoint protection which does not have application management features.

Reasons for Switching to PDQ Deploy & Inventory

Cost and ease of deployment.
Alex
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great, cost effective way to manage software, patch and vulnerability deployments

Reviewed on 14/12/2022

Pros

Being able to have PDQ automatically scan and monitor our devices allows patches, new software and vulnerability fixes to be deployed in a set and forget method.

Cons

We've had some technical issues that have been hard to get support with as there is no support provided in our time zone, allowing only one question/response a day.

Alternatives Considered

Lansweeper

Reasons for Switching to PDQ Deploy & Inventory

Price
Kalyan
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Modern Tool for Deployment

Reviewed on 20/12/2022

Pros

easy to use and no prior experience needed and no need of agent

Cons

not all features that sccm offers available in this deployment tool ..no full reporting available

Scott
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

THE Best application for the money in the IT space!

Reviewed on 2/7/2021

We have been using PDQ for the past 10 years and it keeps getting better and better. The installs...

We have been using PDQ for the past 10 years and it keeps getting better and better. The installs are fast and responsive. Their video training is excellent as well as the videos are straight and to the point with great screen captures and explanations. We will never be without PDQ!

Pros

This application allows us to push out "one off" applications and gives us the ability to know right away if the application install was successful. They have a ton of templates built for commonly used applications and constantly updating their pushes and templates.

Their support is second to none! They are super responsive and always willing to go above and beyond in helping our team with application pushes that are out of the ordinary. If an application fails to install successfully from a push, you can also email support right from the error message without having to do copy and paste. More support teams should follow their lead. I can't say enough good things about them.

Cons

Honestly, I don't have any cons about this software.

Tony
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very useful for discovering, managing, and resolving problems with hardware and software.

Reviewed on 21/6/2021

Great overall experience. My team and I use it daily for a wide variety of use cases, ranging from...

Great overall experience. My team and I use it daily for a wide variety of use cases, ranging from security patching, break-fix, reporting, problem correlation, and remote control of computers. We use many of these use cases in conjunction with PDQ Deploy. It is the most comprehensive computer management tool I have used.

Pros

Dynamic Collections, advanced querying, custom scans with PowerShell, and flexibility with building tools.

Cons

No recycle bin or version control. It's easy to break advanced configurations by making the wrong change and having to recreate from scratch. Collection Membership updating performance could be improved; occasionally while creating and tweaking new filters, the update time can be problematic.

Alan
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does what you ask it to do

Reviewed on 16/4/2023

It alerts us to problems before being reported by the end user

It alerts us to problems before being reported by the end user

Pros

I’ve use it for all sorts, managing 500 machines. I use collections to alert me to machines missing keyboard/mice, hard drive space, machines offline for over 3 days. Battery life in laptops. Software inventory….. the list goes on

Cons

It’s dependancy on DNS. I’m not sure if our dns is configured correctly