Rewards Network Reviews
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32 Reviews
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rewards Network
Reviewed on 17/6/2021
Customer service is key for the partnerships my company makes, the team of [SENSITIVE CONTENT...
Customer service is key for the partnerships my company makes, the team of [SENSITIVE CONTENT HIDDEN] have been great.
Pros
Easy to navigate through and brings value with succinct reporting and solid features.
Cons
No issues over the few months I have used the software. I have found value with all aspects to date.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long term satisfied customer
Reviewed on 16/6/2021
This is an excellent product and company that have never left me down and have worked with me...
This is an excellent product and company that have never left me down and have worked with me through good and bad times . Always been there to support me no matter what the situation. Top class around
Pros
Obviously the cash and the ability to plan ahead and use this in the future. After a period you can predict the flow of payments and when you will receive more cadh
Cons
There is really not much wrong they have fixed any issues that they had over the years to be honest
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ripoff
Reviewed on 13/4/2022
Very Bad.
Very Bad.
Pros
Nothing I can think of. It is just a ripoff. You will regret if you go with it.
Cons
Everything you can imagine. The top one is there is no transparency.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple software, easy to use for busy people
Reviewed on 16/6/2021
Love RN, my reps and their customers! Excellent tool for businesses small and large
Love RN, my reps and their customers! Excellent tool for businesses small and large
Pros
Connecting with customers immediately, without any middle people, is crucial. The customer hears directly from me, the owner.
Cons
Needs larger fonts for those of us who wear cheaters to see!!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rewards Program
Reviewed on 19/8/2021
I've been with them for a few years. They have great customer service and the reps are professional...
I've been with them for a few years. They have great customer service and the reps are professional and always take care of me.
Pros
I have found it is a better quality customer that comes in than other marketing programs with discount diners and better reviews.
Cons
The cost is not a set price. It varies week to week based on how much their members spend.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great marketing product
Reviewed on 21/6/2021
Excellent bang for our buck. I have recommended to many other businesses
Excellent bang for our buck. I have recommended to many other businesses
Pros
This product drives business with larger spending guests
Cons
Sometimes the reports are a bit tricky to navigate
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good program!
Reviewed on 16/6/2021
I have truly enjoyed working with the staff.
I have truly enjoyed working with the staff.
Pros
The monitoring and reporting is very useful in managing my business.
Cons
It took them awhile to get me on board --just couldn't wrap my head around it --but they were diligent and I am so glad they were.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rewards Network Review
Reviewed on 21/6/2021
Excellent. Customer Loyalty. New Business. Helps us focus on if and where we need to make improvemen...
Excellent. Customer Loyalty. New Business. Helps us focus on if and where we need to make improvements.
Pros
Ease of access to data. We love the rating system that customers use and help it to focus on potential problem areas to improve our guest experience.
Cons
I have no complaints.We love the rating system that customers use and help it to focus on potential problem areas to improve our guest experience.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We really like being apart of Rewards Network
Reviewed on 17/6/2021
Pros
lots of data, love the ability to see where the customers are coming from
Cons
often calls for Password resets. I wish there was an easier way
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Company!
Reviewed on 16/6/2021
Long 10 year history with them. Works well for us.
Long 10 year history with them. Works well for us.
Pros
There when we need them for an influx of capital
Cons
Everything’s great. No problems. Good service.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Companh
Reviewed on 16/6/2021
Great experience for over 10 years!
Great experience for over 10 years!
Pros
Easy and turnkey company. Great resource
Cons
Need more customers so we need to increase our marketing
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 16/6/2021
Great!
Great!
Pros
Easy to navigate and extremely user friendly
Cons
I do not have any bad comments about the rewards program
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TOMATOES
Reviewed on 21/6/2021
AWESOME.....[SENSITIVE CONTENT HIDDEN] ARE THE BEST
AWESOME.....[SENSITIVE CONTENT HIDDEN] ARE THE BEST
Pros
EVERYTHING. IT'S ALL VERY HELPFUL. A GREAT TOOL TO KEEP TRACK OF MY BALANCES AND WHOSE COMING IN AND HOW THEY ARE ENJOYING THEIR EXPERIENCES.
Cons
NOTHING. IT'S ALL GOOD. THERE IS NOTHING MORE THAT I CAN OFFER
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 17/6/2021
Rewards Network has been a great company to work with.
Rewards Network has been a great company to work with.
Pros
They have the best support staff and are always quick to reply.
Cons
We have not had any issues. I wish they had better report capabilities.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Loyalty Program
Reviewed on 19/8/2021
Pros
This product brings a good quality client into my restaurant instead of coupon buyers. They have a good back end system that lets me track who comes in and from where. And they seem to have good customer services.
Cons
the fees are based on tax and tip instead of just the cost of the food and drinks.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program
Reviewed on 16/6/2021
Pros
Great tracking and management of customer input
Cons
There are no aspects of the software that I dislike.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Alfredo's at the Inn Review of Rewards Network
Reviewed on 16/6/2021
Rewards network has been a great experience so far. Our account manager, [SENSITIVE CONTENT HIDDEN]...
Rewards network has been a great experience so far. Our account manager, [SENSITIVE CONTENT HIDDEN] has been very helpful throughout the process. One of the best features we have seen so far is Zuppler, the online ordering system.
Pros
Rewards Network has been very easy to use and to integrate into our business. It is great to see
how many new clients we are receiving through the network.
Cons
We really haven't come across any cons so far.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is best software on the market!
Reviewed on 18/6/2021
Pros
The software is very friendly user
Cons
I really can’t find anything to say. We really love the program.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service and teamwork
Reviewed on 29/6/2021
Pros
Easy to use and customer service is great
Cons
Should focus more on marketing and greater focus on social media
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Satisfied
Reviewed on 16/6/2021
Information as to best locations to advertise our entitles. Frequency of visits,
Information as to best locations to advertise our entitles. Frequency of visits,
Pros
The ability to track the customers by frequency, where they come from, location
Cons
i am not unhappy with the software. The reports are easy to read and have the information readily available.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rewards Network
Reviewed on 16/6/2021
A long standing and successful relationship. [SENSITIVE CONTENT HIDDEN] has been a great partner to...
A long standing and successful relationship. [SENSITIVE CONTENT HIDDEN] has been a great partner to work with over the years.
Pros
It drives new and repeat customers to my business
Cons
I wish it was free! Haha. In all seriousness it works really well. No complaints.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Software Review
Reviewed on 25/6/2021
Pros
Integration was easy. No issues at all.
Cons
Nothing so far. Everything seems easy and user friendly.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great CRM tool
Reviewed on 22/6/2021
Exceelent
Exceelent
Pros
Easy to use and effective. It has great tools that can help you generate more business
Cons
it can get complicated if you need to provide more details to the staff because some of the details should be kept private
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rewards Network
Reviewed on 21/6/2021
Great experience with multiple brands including my current position. Great data and feedback /...
Great experience with multiple brands including my current position. Great data and feedback / review opportunity and great team to work with
Pros
Overall love the program and great customer service
Cons
Really no negatives to speak of so again overall happy
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Charleston's review
Reviewed on 18/6/2021
my rep is like a operating partner
my rep is like a operating partner
Pros
must for user friendly than the previous
Cons
nothing yet. but what i need it for it reduces my search time.