Afterpay

4.8 (227)
Buy Now, Pay Later

Overall rating

4.8 /5
(227)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.5/5

96%
recommended this app
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227 Reviews

Tikisha
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Afterpay is a great way to pay for Items Over Time.

Reviewed on 6/5/2022

Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your...

Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your fingers. You also can change your payment methods at anytime & they also offer the option to delay your payment at no additional costs.

Pros

I like the flexible payment options that they offer at a 0% Apr. I also like the fact that, for every dollar spent with Afterpay it becomes your permanent credit line. It’s easy to use & it offers a simplified checkout process.

Cons

I don’t like fact that, the (in store merchants) which means you have to click the link on their website to get the Afterpay option that they are displaying on their platform does not work. For example, Amazon does not accept Afterpay but it’s on their platform as if they do. I’ve tried several times & it never works.

Candace
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My customers LOVE Afterpay!

Reviewed on 16/12/2021

Pros

Afterpay has been a huge help in growing my AOV! My customers love how easy it is to use and how it makes a new wardrobe affordable!

Cons

Reporting could be more extensive. I feel the merchant backend is lacking in features

Pololani
Overall rating
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Great Way to Buy Now and Pay Later

Reviewed on 15/2/2023

I enjoy using Afterpay for both personal and business and will continue to use this software.

I enjoy using Afterpay for both personal and business and will continue to use this software.

Pros

I like that AfterPay is user-friendly inside the app when shopping and looking for stores. Putting all their available stores in categories makes it easy to navigate through and there is a variety of stores. Anyone can find a store to shop at. I like that they offer in-app and in-store options and I like that they have a rewards program.

Cons

The speed of the app when going from store to store or category to category can improve. It is way too slow and very frustrating. I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and when it finally wants to wake up and go it clicks me everywhere I clicked except for the intended location. That is my only complaint about this softwarde.

Kaelia
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 16/12/2021

My overall experience has been amazing, I’ve increased sales and order size

My overall experience has been amazing, I’ve increased sales and order size

Pros

Afterpay has increased sales and helped our customers order more at once. It is user friendly and easy to instal

Cons

There isn’t really anything I feel is lacking

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

I chose afterpay because it was quicker to be approved
Nicolas
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Afterpay Review

Reviewed on 12/1/2022

Pros

The process to integrate into Shopify was very easy and they had a great on-boarding process.

Cons

There is no API connections on the back end to bring in payments into my ERP system to reconcile which was disappointing.

Alternatives Considered

Klarna

Reasons for Switching to Afterpay

They seemed to be first to market. The reviews looked good. They had been reaching out to me initially and other competitors in our space were using them over the other competitors.
Marcia
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Set it and Forget it!

Reviewed on 16/12/2021

Customer service made setup quick and easy and once you set it, you can forget it. It’s been...

Customer service made setup quick and easy and once you set it, you can forget it. It’s been working seamlessly since installation.

Pros

I love that many customers already know and trust Afterpay.

Cons

I was not able to fully implement the software on my website by myself but customer service made the process quick and easy

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

I felt AfterPay was the most notable and trusted option.
PierreAntoine
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reaching out a new demo

Reviewed on 15/4/2022

Easy onboarding, they are available by e-mail to help you setup the product, pretty straight...

Easy onboarding, they are available by e-mail to help you setup the product, pretty straight forward and pleasant experience

Pros

Afterpay is mostly used by younger generation, it allows us to offer a payment solution that our customer target would appreciate by having multi payment terms

Cons

A direct integration with Shopify would be great, but probably won’t ever happen since Shopify has similar services

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

Link building from their official search website
Daina
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Daina's Review

Reviewed on 15/2/2023

Great experience and i will continue to use it i the future.

Great experience and i will continue to use it i the future.

Pros

Fast Process and easy to use. It also makes spreading the cost of things so much easier.

Cons

Nothing its great i use it often to help spread the cost of things.

Tamara
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of Use with Afterpay

Reviewed on 17/7/2023

Afterpay has been a great addition to everyday life and we will continue to use this as customers...

Afterpay has been a great addition to everyday life and we will continue to use this as customers seem to enjoy it and we enjoy using it ourselves as well.

Pros

Afterpay is very handy to have when making online purchases and extremely easy to use with the app. It makes purchases even easier on a tight budget as sometimes you just do not have all the money available right away. I have made many purcahses through afterpay and will continue to in the future.

Cons

I can not say that there is anything that sticks out to me to not like Afterpay. It is very easy to use and keep track of all payments and when they are coming off of your credit card. They do a great job at keeping you informed on all payments and it is wonderful to know when and how much the payment will be.

Ryan
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Afterpay works great to capture those outlier consumers that want a deferred payment plan.

Reviewed on 30/8/2023

Overall, it was a very positive experience using and integrating the Afterpay solution on our...

Overall, it was a very positive experience using and integrating the Afterpay solution on our client's websites.

Pros

Easy to set up. Our dev team liked working with the Afterpay team for client setup. Simple and easy to navigate interface.

Cons

Sometimes the responses from customer service could be a bit slow, and we all know that time is of the essence when dealing in eCommerce.

Sahar
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AfterPay increases cart values

Reviewed on 16/12/2021

We run on Shopify making our integration with the app basically a plug-and-play experience. It took...

We run on Shopify making our integration with the app basically a plug-and-play experience. It took us at most 2 days to get running with their system.

Pros

AfterPay allows customers to purchase what they want, when they want, without waiting for their next pay period. The payment processing system has increased our total cart value. AfterPay has become a great way for our wholesale clients to put only 25% down on their large purchases and by the time they have re-sold our products, they can easily pay off their balances early with AfterPay.

Cons

Customers have mentioned that they wish AfterPay was more widely accepted at all retailers. AfterPay's customer profiles and analytics could be a lot stronger in the dashboard. We would love to know more about our customer's shopping habits, likes, and dislikes. We also have customers who were gladly accepted by Klarna (their competitor), but they can't make a single AfterPay purchase.

Ashley
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Hands Down

Reviewed on 16/12/2021

Pros

I love how easy it is to purchase and as an owner the payout takes no time to get into my account

Cons

Getting in touch with customer service. I dont like that I cant call anyone to talk to about issues I may be having.

Alternatives Considered

Klarna

Reasons for Switching to Afterpay

The longest running
Sol
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing application, increases sales

Reviewed on 16/12/2021

Amazing

Amazing

Pros

Trust for our customer, its amazing how customer relate with afterpay and also with the afterpay store directory

Cons

some customers confuse but overall its great

Drew
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Solid product, easy to setup

Reviewed on 12/1/2022

Providing customers with an easier way to pay; opening up our brand to new customers

Providing customers with an easier way to pay; opening up our brand to new customers

Pros

Ease of setup, ease of customer use; brings new customers into our brand

Cons

Nothing, pretty straightforward. Reconciliations with all payment methods take time, but it's worse than anything else we have.

Alternatives Considered

Klarna

Reasons for Switching to Afterpay

Ease of setup
Cecilia
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love love love it!

Reviewed on 16/12/2021

I really enjoy using Afterpay. When I was first looking into it I wasn’t sure if it was the right...

I really enjoy using Afterpay. When I was first looking into it I wasn’t sure if it was the right fit for my website but I’m so glad I’ve implemented it as a payment option on my website.

Pros

Afterpay has allowed me to offer my customers and easy way pay in payments without my shop being in charge of taking payments and worrying about payments.

Cons

There’s nothing that I particularly don’t enjoy about using Afterpay on my shop.

Alternatives Considered

Klarna and Shopify
Debra
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Afterpay - The Original The Best

Reviewed on 12/1/2022

Pros

Afterpay team was exceptional in getting me started. Business model was the first before any of the others. They are used by high end boutiques and companies and are well respected and recognized. They are reasonably priced and people use them all the time. Their directory spotlights my company and is always recommending me on their list. I get many referrals from their directory. It's a winner company.

Cons

No real cons, but I did think their original color for their logo was prettier than the light mint green they switched to, but that's just me.

Evangeline
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great product

Reviewed on 16/12/2021

Pros

That I can use it on my phone and computer

Cons

Some display is not great in the mobile device

Alternatives Considered

Amazon Pay

Reasons for Switching to Afterpay

It was cheaper
Shannon
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great functionality and easy setup

Reviewed on 16/12/2021

Allows our customers to purchase products and pay over 4 easy installments.

Allows our customers to purchase products and pay over 4 easy installments.

Pros

This is an incredibly easy software to implement into the shopify platform

Cons

The fees are a little high and it takes a while to get your funds after someone purchases a product.

Alternatives Considered

Shop Pay by Shopify and Sezzle
Lisa
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great payment option for customers

Reviewed on 10/5/2022

Overall it's been a good experience. I plan on using them for awhile.

Overall it's been a good experience. I plan on using them for awhile.

Pros

It seems to allow more customers to buy, by breaking down the payments for them. Customer service is responsive. Established Afterpay customers referred to us.

Cons

There is no way to authorize and void the payment. So if the customer cancels or we are out of the item, we still have to pay their higher than average payment fees.

Laura
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 10/1/2022

Pros

I like that Afterpay is another tool for my customers to use.

Cons

I do not like the backend of Afterpay for businesses. It's not really user friendly and there aren't options for you to change your information yourself. This is the downside to Afterpay for me. If they updated their backend system for companies it would be a 10/10 for me.

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

I actually offer both Sezzle & Afterpay
Judith
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great option for ecommerce business

Reviewed on 16/12/2021

Pros

The integration process was easy. Customers like the available option

Cons

It would be helpful to show that the option is available on the checkout page rather than the payment page when a customer is making a purchase. Sometimes customers aren't aware it's available even if it shows on the product page.

Clarissa
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's been a game changer for our company!

Reviewed on 16/12/2021

Pros

We saw an increase in sales right away when implementing Afterpay! It was easy to set up and manage and I love how easy it is to get a hold of merchant support!

Cons

There were a few glitches at first but overall there's nothing to complain about!

Josh
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolute must have for any business

Reviewed on 16/12/2021

Exceptional. The merchant support is top notch and efficient and the service is vital to driving...

Exceptional. The merchant support is top notch and efficient and the service is vital to driving traffic and sales and giving your customers an additional payment gateway

Pros

The store directory which drives free traffic for free. Afterpay take a percentage of each orders value at a similar cost to any other payment process but they drive free traffic and sales. Can’t beat that

Cons

You can’t edit a promotion after it’s been submitted

Alternatives Considered

Klarna and Sezzle

Reasons for Switching to Afterpay

Perfect fit for my product
Jessica
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Afterpay at OMONI Boutique

Reviewed on 20/1/2022

I like Afterpay! Shopify does offer their own version and the payout is a bit faster - but not a...

I like Afterpay! Shopify does offer their own version and the payout is a bit faster - but not a huge difference in % taken.

Pros

I like how user friendly it is for a mobile shopper as well as many areas where items are pricey offers this option, so making it more affordable for a larger audience!

Cons

The report for reconciliation can be more descriptive than just excel lines, as well as payout can be quicker.

Shari
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for Urgent Purchases!

Reviewed on 29/6/2021

Overall, my experience with Afterpay has always been satisfactory!

Overall, my experience with Afterpay has always been satisfactory!

Pros

What I like most about Afterpay is that it allows us to make a purchase without having to worry about paying for it in its entirety at once! Simply use Afterpay to pay 1/4 of the cost and acquire the purchase/have it shipped to you, and pay for it in 3 parts over the course of 6 weeks—every 2 weeks. So a $100 purchase with Afterpay would mean $25 now and have the purchase shipped to you, then pay $25 every two weeks until you pay the $100 in full! It’s super convenient when you have an urgent purchase (like a sale, or need it by a certain time) but do not have the full amount for it yet!

Cons

The only thing I dislike about Afterpay is the limitations it has on where you can use their service. You’re not able to use them everywhere, only for verified companies. Their competition, Klarna, allows you to use their Pay in 4 option with even more companies!