Afterpay Reviews

I like the flexible payment options that they offer at a 0% Apr. I also like the fact that, for every dollar spent with Afterpay it becomes your permanent credit line. It’s easy to use & it offers a simplified checkout process.

I don’t like fact that, the (in store merchants) which means you have to click the link on their website to get the Afterpay option that they are displaying on their platform does not work. For example, Amazon does not accept Afterpay but it’s on their platform as if they do. I’ve tried several times & it never works.

Afterpay offered a great alternative for our customers. Buy now pay later is a growing trend and is here to stay. It is a great offer to pay over time with no interest, and Afterpay was easy to deploy to our site.

At this time, I have not yet found anything I did not like about Afterpay.

I like what the actual product is and it’s ability to provide customers with an additional payment option

I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.

Afterpay has increased sales and helped our customers order more at once. It is user friendly and easy to instal

There isn’t really anything I feel is lacking

The process to integrate into Shopify was very easy and they had a great on-boarding process.

There is no API connections on the back end to bring in payments into my ERP system to reconcile which was disappointing.

I love that many customers already know and trust Afterpay.

I was not able to fully implement the software on my website by myself but customer service made the process quick and easy

Afterpay is mostly used by younger generation, it allows us to offer a payment solution that our customer target would appreciate by having multi payment terms

A direct integration with Shopify would be great, but probably won’t ever happen since Shopify has similar services

1. I use this app especially paying out for clothing or other stuffin malls/shops without giving any upfront payment.
2. Great installment options.
3. Great deals for app customers.
4. Give points to app customers in which they can extend their payment dates, no upfront payment on shopping.
5. Digital card which you can save in your wallet and use for payments.
6. Your card details, payments will be protected from scammers.

I did not find any problem while using app.

It seems to allow more customers to buy, by breaking down the payments for them. Customer service is responsive. Established Afterpay customers referred to us.

There is no way to authorize and void the payment. So if the customer cancels or we are out of the item, we still have to pay their higher than average payment fees.

I love everything about Afterpay. It's a great software with a huge shopping base. Have never had any issues and I love shopping at the palm of my hand.

At first I didn't like that my shopping was limited. That has absolutely changed since they have expanded their shopping base.

AfterPay allows customers to purchase what they want, when they want, without waiting for their next pay period. The payment processing system has increased our total cart value. AfterPay has become a great way for our wholesale clients to put only 25% down on their large purchases and by the time they have re-sold our products, they can easily pay off their balances early with AfterPay.

Customers have mentioned that they wish AfterPay was more widely accepted at all retailers. AfterPay's customer profiles and analytics could be a lot stronger in the dashboard. We would love to know more about our customer's shopping habits, likes, and dislikes. We also have customers who were gladly accepted by Klarna (their competitor), but they can't make a single AfterPay purchase.

I love how easy Afterpay is to use. The layout for customers and the merchant portal is so simplistic and straight to the point. Everything is so easy to access whether I want to check all my current purchases using Afterpay or whether I want to access all of my customers purchases from my website through my merchant portal. The integration was very quick and easy and the process to apply for Afterpay went very smoothly.

I’ve been with Afterpay for nearly 2 years and I have never ran into any kind of issues using this Afterpay as a customer or as a business owner. Everything has met my expectations thus far.

This software allows our customers to pay over time, and it has allowed us to expand to newer audiences.

There is nothing I don't like! I think its easy to use, and I'm able to go in and see any orders or customers that are needed.

Afterpay provides shoppers with alternate payment options by offering a payment plan. The plan encourages customers to shop more often and/or increase the total of their purchases.

I don’t have any cons. Integration process was easy.

The integration is super easy
Great option for my customers

Nothing
Everything so far has been easy and smooth to integrate and transition to

Easy to set-up, seamless transition. Lends social proof and credibility to my site.

I wish there was a quicker customer support response. When a customer had a processing problem it took 72 hours to get a human response.

Easy to use and no credit checks. Customers who we introduce the product to end of buying more since they have payment options and not risk running a credit check.

The ability to use in store. If I can quickly get the AfterPay option in-store as a payment option, it will increase sales. I filled out the application/form 4 times. Other Boutiques have it and it’s taking a while for me to get it.

I love that my clients can use afterpay to check out! They use it very often! And it definitely ups my sales

I would say I do have a hard time trying to reach out because they don’t make the contact info accessible.

I like that Afterpay is another tool for my customers to use.

I do not like the backend of Afterpay for businesses. It's not really user friendly and there aren't options for you to change your information yourself. This is the downside to Afterpay for me. If they updated their backend system for companies it would be a 10/10 for me.

The integration process was easy. Customers like the available option

It would be helpful to show that the option is available on the checkout page rather than the payment page when a customer is making a purchase. Sometimes customers aren't aware it's available even if it shows on the product page.

We saw an increase in sales right away when implementing Afterpay! It was easy to set up and manage and I love how easy it is to get a hold of merchant support!

There were a few glitches at first but overall there's nothing to complain about!

The store directory which drives free traffic for free. Afterpay take a percentage of each orders value at a similar cost to any other payment process but they drive free traffic and sales. Can’t beat that

You can’t edit a promotion after it’s been submitted

We gained a lot of business from our younger demographic who may have limited budgets and like the buy now pay later option.

We would like to be featured more on Afterpay.com It seems they mainly highlight larger companies.

That customers use and recognize, trust this payment option

I like it as is, would not change anything. Perhaps be able to offer more than one deal a month

User friendly especially, for first-time users as a merchant and as a customer, convenient.

The time it takes for a deposit to go through