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227 Reviews

- Industry: Banking
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay is a great way to pay for Items Over Time.
Reviewed on 6/5/2022
Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your...
Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your fingers. You also can change your payment methods at anytime & they also offer the option to delay your payment at no additional costs.
Pros
I like the flexible payment options that they offer at a 0% Apr. I also like the fact that, for every dollar spent with Afterpay it becomes your permanent credit line. It’s easy to use & it offers a simplified checkout process.
Cons
I don’t like fact that, the (in store merchants) which means you have to click the link on their website to get the Afterpay option that they are displaying on their platform does not work. For example, Amazon does not accept Afterpay but it’s on their platform as if they do. I’ve tried several times & it never works.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My customers LOVE Afterpay!
Reviewed on 16/12/2021
Pros
Afterpay has been a huge help in growing my AOV! My customers love how easy it is to use and how it makes a new wardrobe affordable!
Cons
Reporting could be more extensive. I feel the merchant backend is lacking in features
- Industry: E-Learning
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Way to Buy Now and Pay Later
Reviewed on 15/2/2023
I enjoy using Afterpay for both personal and business and will continue to use this software.
I enjoy using Afterpay for both personal and business and will continue to use this software.
Pros
I like that AfterPay is user-friendly inside the app when shopping and looking for stores. Putting all their available stores in categories makes it easy to navigate through and there is a variety of stores. Anyone can find a store to shop at. I like that they offer in-app and in-store options and I like that they have a rewards program.
Cons
The speed of the app when going from store to store or category to category can improve. It is way too slow and very frustrating. I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and when it finally wants to wake up and go it clicks me everywhere I clicked except for the intended location. That is my only complaint about this softwarde.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it
Reviewed on 16/12/2021
My overall experience has been amazing, I’ve increased sales and order size
My overall experience has been amazing, I’ve increased sales and order size
Pros
Afterpay has increased sales and helped our customers order more at once. It is user friendly and easy to instal
Cons
There isn’t really anything I feel is lacking
Alternatives Considered
SezzleReasons for Switching to Afterpay
I chose afterpay because it was quicker to be approved- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Afterpay Review
Reviewed on 12/1/2022
Pros
The process to integrate into Shopify was very easy and they had a great on-boarding process.
Cons
There is no API connections on the back end to bring in payments into my ERP system to reconcile which was disappointing.
Alternatives Considered
KlarnaReasons for Switching to Afterpay
They seemed to be first to market. The reviews looked good. They had been reaching out to me initially and other competitors in our space were using them over the other competitors.- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Set it and Forget it!
Reviewed on 16/12/2021
Customer service made setup quick and easy and once you set it, you can forget it. It’s been...
Customer service made setup quick and easy and once you set it, you can forget it. It’s been working seamlessly since installation.
Pros
I love that many customers already know and trust Afterpay.
Cons
I was not able to fully implement the software on my website by myself but customer service made the process quick and easy
Alternatives Considered
SezzleReasons for Switching to Afterpay
I felt AfterPay was the most notable and trusted option.- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Reaching out a new demo
Reviewed on 15/4/2022
Easy onboarding, they are available by e-mail to help you setup the product, pretty straight...
Easy onboarding, they are available by e-mail to help you setup the product, pretty straight forward and pleasant experience
Pros
Afterpay is mostly used by younger generation, it allows us to offer a payment solution that our customer target would appreciate by having multi payment terms
Cons
A direct integration with Shopify would be great, but probably won’t ever happen since Shopify has similar services
Alternatives Considered
SezzleReasons for Switching to Afterpay
Link building from their official search website- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Daina's Review
Reviewed on 15/2/2023
Great experience and i will continue to use it i the future.
Great experience and i will continue to use it i the future.
Pros
Fast Process and easy to use. It also makes spreading the cost of things so much easier.
Cons
Nothing its great i use it often to help spread the cost of things.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of Use with Afterpay
Reviewed on 17/7/2023
Afterpay has been a great addition to everyday life and we will continue to use this as customers...
Afterpay has been a great addition to everyday life and we will continue to use this as customers seem to enjoy it and we enjoy using it ourselves as well.
Pros
Afterpay is very handy to have when making online purchases and extremely easy to use with the app. It makes purchases even easier on a tight budget as sometimes you just do not have all the money available right away. I have made many purcahses through afterpay and will continue to in the future.
Cons
I can not say that there is anything that sticks out to me to not like Afterpay. It is very easy to use and keep track of all payments and when they are coming off of your credit card. They do a great job at keeping you informed on all payments and it is wonderful to know when and how much the payment will be.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Afterpay works great to capture those outlier consumers that want a deferred payment plan.
Reviewed on 30/8/2023
Overall, it was a very positive experience using and integrating the Afterpay solution on our...
Overall, it was a very positive experience using and integrating the Afterpay solution on our client's websites.
Pros
Easy to set up. Our dev team liked working with the Afterpay team for client setup. Simple and easy to navigate interface.
Cons
Sometimes the responses from customer service could be a bit slow, and we all know that time is of the essence when dealing in eCommerce.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AfterPay increases cart values
Reviewed on 16/12/2021
We run on Shopify making our integration with the app basically a plug-and-play experience. It took...
We run on Shopify making our integration with the app basically a plug-and-play experience. It took us at most 2 days to get running with their system.
Pros
AfterPay allows customers to purchase what they want, when they want, without waiting for their next pay period. The payment processing system has increased our total cart value. AfterPay has become a great way for our wholesale clients to put only 25% down on their large purchases and by the time they have re-sold our products, they can easily pay off their balances early with AfterPay.
Cons
Customers have mentioned that they wish AfterPay was more widely accepted at all retailers. AfterPay's customer profiles and analytics could be a lot stronger in the dashboard. We would love to know more about our customer's shopping habits, likes, and dislikes. We also have customers who were gladly accepted by Klarna (their competitor), but they can't make a single AfterPay purchase.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Hands Down
Reviewed on 16/12/2021
Pros
I love how easy it is to purchase and as an owner the payout takes no time to get into my account
Cons
Getting in touch with customer service. I dont like that I cant call anyone to talk to about issues I may be having.
Alternatives Considered
KlarnaReasons for Switching to Afterpay
The longest running- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing application, increases sales
Reviewed on 16/12/2021
Amazing
Amazing
Pros
Trust for our customer, its amazing how customer relate with afterpay and also with the afterpay store directory
Cons
some customers confuse but overall its great
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid product, easy to setup
Reviewed on 12/1/2022
Providing customers with an easier way to pay; opening up our brand to new customers
Providing customers with an easier way to pay; opening up our brand to new customers
Pros
Ease of setup, ease of customer use; brings new customers into our brand
Cons
Nothing, pretty straightforward. Reconciliations with all payment methods take time, but it's worse than anything else we have.
Alternatives Considered
KlarnaReasons for Switching to Afterpay
Ease of setup- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love love love it!
Reviewed on 16/12/2021
I really enjoy using Afterpay. When I was first looking into it I wasn’t sure if it was the right...
I really enjoy using Afterpay. When I was first looking into it I wasn’t sure if it was the right fit for my website but I’m so glad I’ve implemented it as a payment option on my website.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay - The Original The Best
Reviewed on 12/1/2022
Pros
Afterpay team was exceptional in getting me started. Business model was the first before any of the others. They are used by high end boutiques and companies and are well respected and recognized. They are reasonably priced and people use them all the time. Their directory spotlights my company and is always recommending me on their list. I get many referrals from their directory. It's a winner company.
Cons
No real cons, but I did think their original color for their logo was prettier than the light mint green they switched to, but that's just me.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great product
Reviewed on 16/12/2021
Pros
That I can use it on my phone and computer
Cons
Some display is not great in the mobile device
Alternatives Considered
Amazon PayReasons for Switching to Afterpay
It was cheaper- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great functionality and easy setup
Reviewed on 16/12/2021
Allows our customers to purchase products and pay over 4 easy installments.
Allows our customers to purchase products and pay over 4 easy installments.
Pros
This is an incredibly easy software to implement into the shopify platform
Cons
The fees are a little high and it takes a while to get your funds after someone purchases a product.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great payment option for customers
Reviewed on 10/5/2022
Overall it's been a good experience. I plan on using them for awhile.
Overall it's been a good experience. I plan on using them for awhile.
Pros
It seems to allow more customers to buy, by breaking down the payments for them. Customer service is responsive. Established Afterpay customers referred to us.
Cons
There is no way to authorize and void the payment. So if the customer cancels or we are out of the item, we still have to pay their higher than average payment fees.
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 10/1/2022
Pros
I like that Afterpay is another tool for my customers to use.
Cons
I do not like the backend of Afterpay for businesses. It's not really user friendly and there aren't options for you to change your information yourself. This is the downside to Afterpay for me. If they updated their backend system for companies it would be a 10/10 for me.
Alternatives Considered
SezzleReasons for Switching to Afterpay
I actually offer both Sezzle & Afterpay- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great option for ecommerce business
Reviewed on 16/12/2021
Pros
The integration process was easy. Customers like the available option
Cons
It would be helpful to show that the option is available on the checkout page rather than the payment page when a customer is making a purchase. Sometimes customers aren't aware it's available even if it shows on the product page.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's been a game changer for our company!
Reviewed on 16/12/2021
Pros
We saw an increase in sales right away when implementing Afterpay! It was easy to set up and manage and I love how easy it is to get a hold of merchant support!
Cons
There were a few glitches at first but overall there's nothing to complain about!
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolute must have for any business
Reviewed on 16/12/2021
Exceptional. The merchant support is top notch and efficient and the service is vital to driving...
Exceptional. The merchant support is top notch and efficient and the service is vital to driving traffic and sales and giving your customers an additional payment gateway
Pros
The store directory which drives free traffic for free. Afterpay take a percentage of each orders value at a similar cost to any other payment process but they drive free traffic and sales. Can’t beat that
Cons
You can’t edit a promotion after it’s been submitted
Reasons for Switching to Afterpay
Perfect fit for my product- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Afterpay at OMONI Boutique
Reviewed on 20/1/2022
I like Afterpay! Shopify does offer their own version and the payout is a bit faster - but not a...
I like Afterpay! Shopify does offer their own version and the payout is a bit faster - but not a huge difference in % taken.
Pros
I like how user friendly it is for a mobile shopper as well as many areas where items are pricey offers this option, so making it more affordable for a larger audience!
Cons
The report for reconciliation can be more descriptive than just excel lines, as well as payout can be quicker.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for Urgent Purchases!
Reviewed on 29/6/2021
Overall, my experience with Afterpay has always been satisfactory!
Overall, my experience with Afterpay has always been satisfactory!
Pros
What I like most about Afterpay is that it allows us to make a purchase without having to worry about paying for it in its entirety at once! Simply use Afterpay to pay 1/4 of the cost and acquire the purchase/have it shipped to you, and pay for it in 3 parts over the course of 6 weeks—every 2 weeks. So a $100 purchase with Afterpay would mean $25 now and have the purchase shipped to you, then pay $25 every two weeks until you pay the $100 in full! It’s super convenient when you have an urgent purchase (like a sale, or need it by a certain time) but do not have the full amount for it yet!
Cons
The only thing I dislike about Afterpay is the limitations it has on where you can use their service. You’re not able to use them everywhere, only for verified companies. Their competition, Klarna, allows you to use their Pay in 4 option with even more companies!