Afterpay

4.8 (214)
Buy Now, Pay Later

Overall rating

4.8 /5
(214)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.6/5

97%
recommended this app
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214 Reviews

Tikisha
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Afterpay is a great way to pay for Items Over Time.

Reviewed on 6/5/2022

Overall, Afterpay is easy to use with great flexibility & convenience right at the tip of your fingers. You also can change your payment methods at anytime & they also offer the option to delay your payment at no additional costs.

Pros

I like the flexible payment options that they offer at a 0% Apr. I also like the fact that, for every dollar spent with Afterpay it becomes your permanent credit line. It’s easy to use & it offers a simplified checkout process.

Cons

I don’t like fact that, the (in store merchants) which means you have to click the link on their website to get the Afterpay option that they are displaying on their platform does not work. For example, Amazon does not accept Afterpay but it’s on their platform as if they do. I’ve tried several times & it never works.

Goran
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Afterpay worked great as a resource for our buyers

Reviewed on 22/5/2022

Our experience has been only positive with Afterpay. Our customers like their process, and so do we.

Pros

Afterpay offered a great alternative for our customers. Buy now pay later is a growing trend and is here to stay. It is a great offer to pay over time with no interest, and Afterpay was easy to deploy to our site.

Cons

At this time, I have not yet found anything I did not like about Afterpay.

Alternatives Considered

Affirm

Reasons for Switching to Afterpay

We offer a few payment solutions, and Afterpay is primary.
Sara
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

There is ZERO customer support

Reviewed on 20/1/2022

Pros

I like what the actual product is and it’s ability to provide customers with an additional payment option

Cons

I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.

Alternatives Considered

Klarna
Kaelia
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 16/12/2021

My overall experience has been amazing, I’ve increased sales and order size

Pros

Afterpay has increased sales and helped our customers order more at once. It is user friendly and easy to instal

Cons

There isn’t really anything I feel is lacking

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

I chose afterpay because it was quicker to be approved
Nicolas
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Afterpay Review

Reviewed on 12/1/2022

Pros

The process to integrate into Shopify was very easy and they had a great on-boarding process.

Cons

There is no API connections on the back end to bring in payments into my ERP system to reconcile which was disappointing.

Alternatives Considered

Klarna

Reasons for Switching to Afterpay

They seemed to be first to market. The reviews looked good. They had been reaching out to me initially and other competitors in our space were using them over the other competitors.
Marcia
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Set it and Forget it!

Reviewed on 16/12/2021

Customer service made setup quick and easy and once you set it, you can forget it. It’s been working seamlessly since installation.

Pros

I love that many customers already know and trust Afterpay.

Cons

I was not able to fully implement the software on my website by myself but customer service made the process quick and easy

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

I felt AfterPay was the most notable and trusted option.
PierreAntoine
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reaching out a new demo

Reviewed on 15/4/2022

Easy onboarding, they are available by e-mail to help you setup the product, pretty straight forward and pleasant experience

Pros

Afterpay is mostly used by younger generation, it allows us to offer a payment solution that our customer target would appreciate by having multi payment terms

Cons

A direct integration with Shopify would be great, but probably won’t ever happen since Shopify has similar services

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

Link building from their official search website
Verified Reviewer
Overall rating
  • Industry: Dairy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great payment app

Reviewed on 5/6/2022

Love this app

Pros

1. I use this app especially paying out for clothing or other stuffin malls/shops without giving any upfront payment.
2. Great installment options.
3. Great deals for app customers.
4. Give points to app customers in which they can extend their payment dates, no upfront payment on shopping.
5. Digital card which you can save in your wallet and use for payments.
6. Your card details, payments will be protected from scammers.

Cons

I did not find any problem while using app.

Lisa
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great payment option for customers

Reviewed on 10/5/2022

Overall it's been a good experience. I plan on using them for awhile.

Pros

It seems to allow more customers to buy, by breaking down the payments for them. Customer service is responsive. Established Afterpay customers referred to us.

Cons

There is no way to authorize and void the payment. So if the customer cancels or we are out of the item, we still have to pay their higher than average payment fees.

Delena
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My favorite go-to!

Reviewed on 15/11/2022

Overall, Afterpay is my go to!

Pros

I love everything about Afterpay. It's a great software with a huge shopping base. Have never had any issues and I love shopping at the palm of my hand.

Cons

At first I didn't like that my shopping was limited. That has absolutely changed since they have expanded their shopping base.

Sahar
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AfterPay increases cart values

Reviewed on 16/12/2021

We run on Shopify making our integration with the app basically a plug-and-play experience. It took us at most 2 days to get running with their system.

Pros

AfterPay allows customers to purchase what they want, when they want, without waiting for their next pay period. The payment processing system has increased our total cart value. AfterPay has become a great way for our wholesale clients to put only 25% down on their large purchases and by the time they have re-sold our products, they can easily pay off their balances early with AfterPay.

Cons

Customers have mentioned that they wish AfterPay was more widely accepted at all retailers. AfterPay's customer profiles and analytics could be a lot stronger in the dashboard. We would love to know more about our customer's shopping habits, likes, and dislikes. We also have customers who were gladly accepted by Klarna (their competitor), but they can't make a single AfterPay purchase.

Shivani
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Afterpay is a must!!

Reviewed on 10/1/2022

Afterpay is the second most used form of payment on my website and since adding it to my website, overall sales on a monthly basis has doubled. Everyone loves the idea of paying off their full balance in installments and Afterpay would always be my first choice to do that.

Pros

I love how easy Afterpay is to use. The layout for customers and the merchant portal is so simplistic and straight to the point. Everything is so easy to access whether I want to check all my current purchases using Afterpay or whether I want to access all of my customers purchases from my website through my merchant portal. The integration was very quick and easy and the process to apply for Afterpay went very smoothly.

Cons

I’ve been with Afterpay for nearly 2 years and I have never ran into any kind of issues using this Afterpay as a customer or as a business owner. Everything has met my expectations thus far.

Tiffany
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great business partnership

Reviewed on 16/12/2021

We are making our tools more accessible by offering all customers the ability to purchase from us.

Pros

This software allows our customers to pay over time, and it has allowed us to expand to newer audiences.

Cons

There is nothing I don't like! I think its easy to use, and I'm able to go in and see any orders or customers that are needed.

Alternatives Considered

Klarna

Reasons for Switching to Afterpay

Afterpay was more well known in the US!
Tonja
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Additional Revenue

Reviewed on 12/1/2022

Pros

Afterpay provides shoppers with alternate payment options by offering a payment plan. The plan encourages customers to shop more often and/or increase the total of their purchases.

Cons

I don’t have any cons. Integration process was easy.

Alternatives Considered

Sezzle
Adriana
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Awesome Software

Reviewed on 16/12/2021

Great so far

Pros

The integration is super easy
Great option for my customers

Cons

Nothing
Everything so far has been easy and smooth to integrate and transition to

Kathy
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Afterpay is an easy way to increase AOV

Reviewed on 10/1/2022

Pros

Easy to set-up, seamless transition. Lends social proof and credibility to my site.

Cons

I wish there was a quicker customer support response. When a customer had a processing problem it took 72 hours to get a human response.

Alternatives Considered

Klarna and Sezzle

Reasons for Switching to Afterpay

Ease of integration and application proxess
Towanna
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Payment Option

Reviewed on 16/12/2021

Pros

Easy to use and no credit checks. Customers who we introduce the product to end of buying more since they have payment options and not risk running a credit check.

Cons

The ability to use in store. If I can quickly get the AfterPay option in-store as a payment option, it will increase sales. I filled out the application/form 4 times. Other Boutiques have it and it’s taking a while for me to get it.

Stephanie
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yo skin girl

Reviewed on 16/12/2021

No complaints and love it! Thank you

Pros

I love that my clients can use afterpay to check out! They use it very often! And it definitely ups my sales

Cons

I would say I do have a hard time trying to reach out because they don’t make the contact info accessible.

Laura
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 10/1/2022

Pros

I like that Afterpay is another tool for my customers to use.

Cons

I do not like the backend of Afterpay for businesses. It's not really user friendly and there aren't options for you to change your information yourself. This is the downside to Afterpay for me. If they updated their backend system for companies it would be a 10/10 for me.

Alternatives Considered

Sezzle

Reasons for Switching to Afterpay

I actually offer both Sezzle & Afterpay
Judith
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great option for ecommerce business

Reviewed on 16/12/2021

Pros

The integration process was easy. Customers like the available option

Cons

It would be helpful to show that the option is available on the checkout page rather than the payment page when a customer is making a purchase. Sometimes customers aren't aware it's available even if it shows on the product page.

Clarissa
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's been a game changer for our company!

Reviewed on 16/12/2021

Pros

We saw an increase in sales right away when implementing Afterpay! It was easy to set up and manage and I love how easy it is to get a hold of merchant support!

Cons

There were a few glitches at first but overall there's nothing to complain about!

Josh
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolute must have for any business

Reviewed on 16/12/2021

Exceptional. The merchant support is top notch and efficient and the service is vital to driving traffic and sales and giving your customers an additional payment gateway

Pros

The store directory which drives free traffic for free. Afterpay take a percentage of each orders value at a similar cost to any other payment process but they drive free traffic and sales. Can’t beat that

Cons

You can’t edit a promotion after it’s been submitted

Alternatives Considered

Klarna and Sezzle

Reasons for Switching to Afterpay

Perfect fit for my product
Belky
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Huge Boost to Our Business

Reviewed on 12/1/2022

Pros

We gained a lot of business from our younger demographic who may have limited budgets and like the buy now pay later option.

Cons

We would like to be featured more on Afterpay.com It seems they mainly highlight larger companies.

Szilvia
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect getaway at an affordable price

Reviewed on 16/12/2021

Pros

That customers use and recognize, trust this payment option

Cons

I like it as is, would not change anything. Perhaps be able to offer more than one deal a month

Maria
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Customer and Merchant

Reviewed on 16/12/2021

Love it use it as a Consumer and as a Merchant

Pros

User friendly especially, for first-time users as a merchant and as a customer, convenient.

Cons

The time it takes for a deposit to go through