Amazon Pay

4.6 (110)
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Overall rating

4.6 /5
(110)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

94%
recommended this app
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110 Reviews

Shaunak
Shaunak
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payment and wallet application for bills, utilities & gift cards!

Reviewed on 17/1/2023

Amazon is actually an one-stop solution for all payments, as I mentioned earlier, I pay almost...

Amazon is actually an one-stop solution for all payments, as I mentioned earlier, I pay almost everything via Amazon Pay only. Whatsoever Gift card that I receive, I use it to shop on amazon. It was very safe and simple. You just have to slide and the payment is completed in no time.

Pros

I use Amazon Pay wallet to pay Electricity bills, Gas bills, Mobile prepaid recharges, subscription on Broadband, booking bus travel tickets, and also the LIC insurance premium. It was never such easy. Earlier I used to pay each utility on their respective websites, and I had to maintain the PDF of each bill payment. But now I don't have to worry about anything. There are a lot of offers that you get on daily basis. You can also load you gift card balance here which can be used for shopping on Amazon. Payment is completed super fast.One pro is that it also provides - Pay Later and UPI service. It is very useful. You can buy the product now and pay in EMIs also. With UPI you can do mobile payments with ease and security with 0 cost.This app also remind you when the new bill is generated. You can setup automatic payments as well.

Cons

The only con is that it is not an independent application. It comes built-in in the Amazon Shopping application. This makes is slower that the other competitors which comes as independent app. Apart from that there are no cons at all.

Chigurupati
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

""Shop And Pay Anywhere ""

Reviewed on 29/6/2023

Amazon pay has different benefits to use like it is very convenient to use. And have multiple...

Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other softwares and trusted security. And the problems are separate application, some extra charges and interface of the application and lagging issues. And some data sharing and some extra transaction charges.

Pros

Now a days Amazon pay became a need for people for making online payments. Because it is very easy to use. And can earn different types of rewards by making a payment and can use rewards in various other payments. And we can pay bills and recharges using Amazon pay. And this is integrated to various online billing platforms to make online payments like book my show, Amazon etc ..So using Amazon pay is very easy.

Cons

The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have to use Amazon application to make a payment. And the Amazon application interface is not good. And sometimes the application does not opens and lags some times

Brittany
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy but just mediocre

Reviewed on 25/6/2024

Pros

Functionally is decent, however it was not user friendly

Cons

A bit tedious, feels like you are entering the same information over and over

Laura
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Amazon Pay

Reviewed on 26/10/2024

While I appreciate the ease of use and quick processing of transactions, I wonder about the...

While I appreciate the ease of use and quick processing of transactions, I wonder about the security risks involved with keeping my address and card information saved in their system, and also about the hidden fees.

Pros

Amazon Pay saves all my address and card information for fast, easy transactions.

Cons

There are hidden fees that Amazon Pay factors in to each transaction.

Allison
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The convenient way to make payment

Reviewed on 1/12/2023

Pros

Amazon pay is very secured which is important to me, it's transaction are also instant, amazon pay is also very easy to use.

Cons

It doesn't support enough integrations in my opinion.

Mohamed
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An Everywhere Payment Solution

Reviewed on 8/8/2023

A universal payment solutions that comes with plenty of user friendly features and accepts many...

A universal payment solutions that comes with plenty of user friendly features and accepts many payments methods, from bank accounts to credit cards. Amazon Pay is like many others in the industry compatible to many e-commerce platform; the fact that makes favourable to merchants and resellers. Amazon Pay is known to be secure, safe, transparent and detailed when it comes to tracking and reporting.

Pros

Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions or integrations make your shopping journey less complicated if not enjoyable. A number of ways to pay for your orders whether on websites, third party solutions or apps.

Cons

What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience. No one will be there if things went wrong. One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts.

Sarah
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pay The Amazon Way

Reviewed on 6/10/2023

Pros

Amazon Pay is one of the fastest and quickest forms of payment processing. It gives me the option for maximum integration when purchasing merchandise for my company outside of the Amazon.com website.

Cons

I do not necessarily have anything bad to say about it except for excessively trying all forms of payment even at times I do not choose to save my payment information it will still try to use past payment types to pay for subscriptions and other things.

Matta
Matta
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Amazon pay

Reviewed on 30/12/2022

Over all its very easy to get the items which are unavailable at the ordenary stores in the market...

Over all its very easy to get the items which are unavailable at the ordenary stores in the market with low price

Pros

This is used for online shopping of different products like electronics and foot wear and clothes and home appliances with low price and good quality and they will call before the delivery arrived to you

Cons

Some times the delivery is too late that dispointes but the ordered item will be reached with but we can get the information from the tracking information

Michael
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Convenient Integration With Other Amazon Services

Reviewed on 4/6/2024

Pros

I suppose you can never have too many ways to make and receive payments. It is occasionally convenient to be able to use existing Amazon payment methods to make online payments. The situation in which I’ve found Amazon Pay most useful is when buying products from Amazon or related platforms in foreign countries.

Cons

Amazon Pay has limited features. It really is just a payment method. This is not really a problem though, because it doesn’t claim to be anything more.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Awesome Payment Processing Application

Reviewed on 31/8/2023

Pros

Amazon Pay is an amazing payment processing application that allows for payment to merchants, mobile recharge, bill payments, etc. It is really easy to use and gives good offers and cashbacks.

Cons

The UI experience can be improved. It could work more smoothly.

Raju
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For Secure and Safe Payment enhance your experience with Amazon Pay.

Reviewed on 15/10/2023

The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and...

The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when it comes to tracking or reporting

Pros

Amazon pay provides real life offers with its inbuilt Shopping application making it sensible to reliable in daily life with running all options of payment management in efficient manner accomplished by super fast processing.

Cons

The Conservative part is it an independent application which sometimes makes it slower than its competitors which comes as independent application.

Ananthu Krishnan
Ananthu Krishnan
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A very powerful payment app with most of the payment options integrated.

Reviewed on 21/4/2023

Great payment application for daily use.

Great payment application for daily use.

Pros

We can make most of the necessary payments through amazon pay such as mobile recharge , water bill , electricity , etc.

Cons

Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found.

Carlisbeth
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great software to use

Reviewed on 19/11/2023

Pros

I love how it makes shopping at amazon super easy and quick

Cons

I dislike having to continously have to log in every time

Emanuela
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Application available several service options in the convenience of our homes facilitating our...

Reviewed on 11/4/2023

I really like the quality of the application in my point of view one of the best cost-benefit.

I really like the quality of the application in my point of view one of the best cost-benefit.

Pros

The ease of using the application on the cell phone without crashing.

Cons

It should release more movie options for kids.

Mohammad
Mohammad
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Most proper and secure payment merchant website."

Reviewed on 11/2/2023

#We can do payment for various thing like phone bill, credit card bill and many more.#We can...

#We can do payment for various thing like phone bill, credit card bill and many more.#We can convert money into gift card also.#Direct money transfer through scanner.#Only one Amazon account needed for using whole features.

Pros

#My experience with Amazon pay is really great and time saving.#It allows us to pay via UPI which is really so much fast and secure and easy to handle UPI.#It also provides us option to use Amazon pay later account so that advance amount can be used by us on-time.#Regular offers and deals were provided by amazon on Amazon pay payment.#As it is maintained by amazon so no trust issue, I can be sure about security of data and money also.

Cons

#Overall it is good , but its UI little bit not easy to use for new people. #There is no any single app for amazon pay so that we can directly use for only payment purpose. We must have to through amazon marketing app.#Heavy app sometimes takes time to render anything.

Sharanbasappa
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazon Pay: A Secure and Convenient Way to Make Online Payments

Reviewed on 22/2/2023

Amazon Pay can be a great option for customers and merchants looking for a secure and convenient...

Amazon Pay can be a great option for customers and merchants looking for a secure and convenient online payment system. However, it may not be the best choice for everyone, depending on their needs and location.

Pros

One of the major advantages of Amazon Pay is its convenience. Customers can use their existing Amazon account to make purchases, without having to create new usernames and passwords for each site or app. Additionally, the payment process is quick and seamless, allowing for a smooth checkout experience. As a trusted brand, Amazon has implemented several security measures to protect its users' personal and financial information. This can give customers peace of mind when making online purchases.

Cons

It may not be accepted by all merchants or websites, which can limit its usability. Concerns about the amount of personal data Amazon collects and how it is used.

Ericles
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app for shopping

Reviewed on 8/3/2023

On Amazon I buy clothes, items and other things, it always arrives on the scheduled day and the...

On Amazon I buy clothes, items and other things, it always arrives on the scheduled day and the tracking helps a lot to know when it will arrive, my experience has been great

Pros

what I liked the most was the prices, which are more affordable..

Cons

I don't have much to complain about, I didn't like everything there

Raj
Raj
Overall rating
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing cashback with excellent wallet services

Reviewed on 12/7/2022

It is the place to be if you want a well-managed wallet. Get the convenience of online payments and...

It is the place to be if you want a well-managed wallet. Get the convenience of online payments and earn generous cashback too.

Pros

1. Create a wallet with Amazon and enjoy unlimited generous cashback schemes ranging from bank offers, co-branded credit cards, and direct offers.
2. You can scan a QR to pay money at shops, pay to friends, transfer money, or get payments.
3. It is super easy to pay all sorts of utility bills, rent, recharges, premiums, buy tickets, make investments, make donations, and almost do anything you can think of from a never-ending list of options.
4. Repeat payments are more manageable with automatic links created for previous charges.
5. It reminds you to make payments on due dates.
6. You can check all the transactions in your wallet along with cashback received any money added.
7. There are various rewards in the form of scratch cards, featured prizes, and special schemes and quizzes.
8. You can link bank accounts with UPI or add all your debit or credit cards.
9. You can also gift with gift cards that can be loaded instantly.
10. If you have completed KYC, you will get the full features of the wallet.

Cons

1. After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion.
2. You get many irrelevant cashback schemes too. Instead, the plans should consider explicit customer preferences.
3. You get endless emails and notifications for every small change in wallet activities.
4. Sometimes, bank payments get stuck, and you may get caught in awkward situations.
5. If you have already paid a bill on another platform, it keeps reminding you to pay.

Pradeep
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazon pay is best

Reviewed on 19/1/2023

Pros

You need a good and trusted payment method to make payment and it is the best

Cons

Not any drawback in Amazon pay it is simple and best

Aryan
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best application for making secure payments

Reviewed on 1/9/2022

Pros

Amazon pay is one of the best payment method for doing fast and secure payments. It is very reliable and secure platforms. You need bank account for making UPI transaction, but if you don't have bank account, then also you can use it and make payments very effectively. It has Amazon pay wallet in which you can add the money and can easily do shopping, recharges, electricity bills and many more things. For making payments you need to scan the QR code of the person whom you want to send the money. You can also send the money through mobile number that is linked with Amazon Pay. It also offers cashbacks and coupons after making successful payments.

Cons

Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping, recharges, etc. If you have to send the wallet money to your friends, or want to make payment in any shop then you can't do.

Verified Reviewer
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A simple and secure payment method

Reviewed on 25/1/2023

It is simple and very easy to use unlike other payment systems which are very cumbersome and time...

It is simple and very easy to use unlike other payment systems which are very cumbersome and time consuming

Pros

I think Amazon Pay is one of the best payment processors today as it is well secured

Cons

I don't like the fact that it is not available in some countries, it is a limitation

Abraham Kwame
Overall rating
  • Industry: Arts & Crafts
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazon Payment

Reviewed on 27/9/2022

I am currently using Amazon Pay for my transactions which has improved my performance at my work...

I am currently using Amazon Pay for my transactions which has improved my performance at my work place because of its fast and secured processing. Copy and pasting the Amazon Gift Card referral code into the Amazon account balance top up tab, you just got paid as fast as possible

Pros

The gift cards connected with the Amazon Pay has made work and pay easy for transactions

Cons

Infact I like anything concerning Amazon Pay. I have nothing to say against this software, I hereby recommend this app for online workers need a secured wallet

Abhijeet
Abhijeet
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pay your bills and make payment with Amazon pay

Reviewed on 8/5/2022

My overall experience is good i invested in gold through Amazon pay and some of the bills are...

My overall experience is good i invested in gold through Amazon pay and some of the bills are getting paid by Amazon pay.

Pros

I think Amazon pay gives us alot of features within one application , shopping, tickets, gold purchase, online payment etc etc.

Cons

Scan timing is Little bit slow in compare to any other payment software.

Pratap
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best platform for online payments

Reviewed on 12/11/2022

Amazon Pay is definitely used for easier transfer of money. It will be used for buying different...

Amazon Pay is definitely used for easier transfer of money. It will be used for buying different products in the Amazon website.

Pros

The Amazon pay service is used all over the Amazon marketplace and also in various third party websites. This service also includes a e-wallet which will provide the smoother online transactions. Also provides the credit services.

Cons

Amazon Pay has several services on its platform. The home page contains too much options in it. Which creates the confusion among the users.

Prem
Prem
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The shop of Cashback

Reviewed on 7/8/2022

Amazon Pay provides Amazon pay later service which helps me to improve my credit score. It provides...

Amazon Pay provides Amazon pay later service which helps me to improve my credit score. It provides a merchant center. From where the business transaction can do easily. It also provides credit cards.

Pros

I do most of my transactions and bill payments through Amazon pay in just a few steps and I get cashback after every transaction. It is very easy to use and trustworthy. I check my credit score for free easily.

Cons

Well, Everything is good in Amazon Pay but I think it should improve its interface and customer support. It should offer loans for personal and business uses.